Beruflich Dokumente
Kultur Dokumente
PREPARED BY:
ANANT BHUSHAN
082600024
BBM(e-BANKING & FINANCE)
DEPARTMENT OF COMMERCE
MANIPAL UNIVERSITY
Acknowledgement
If words are considered to be signs of gratitude then let these
words Convey the very same My sincere gratitude to
INDUSIND BANK for providing me with an opportunity to
work with BANK and giving necessary directions on doing
this project to the best of my abilities.
Rest all those people who helped me are not only matter of
acknowledgment but also authorized for sharing my success.
ANANT BHUSHAN
Preface
Chapter 6-Insurance
IndusInd Bank derives its name and inspiration from the Indus Valley
civilisation - a culture described as 'one of the greatest of the ancient
world' combining a spirit of innovation with sound business and trade
practices.
IndusInd Bank monitors, records, stores and uses any telephone, email
or other electronic communications with customer for training purposes,
so that they can check any instructions given to them and to improve the
quality of customer service. They monitor network traffic from time to
time for the purposes of backup and problem solving and in order to
ensure that customers are not misusing any of the services provided to
them.
At IndusInd Bank, they value relationship and they at all times strive to
ensure customer privacy
Business Reach
The merger with the Bank in June 2004 of Ashok Leyland Finance Ltd.,
among the largest leasing finance and hire purchase companies in India,
set in motion a process of consolidation through the combined customer
base of the merged entity and its increased geographical penetration.
IndusInd Bank has become one of the fastest-growing banks in the
Indian banking sector today with its branch network expanding from 61
as on March 31, 2004 to 137 as on March 31, 2006 – reflecting an
increase in excess of 125% in 24 months. The Bank has approximately
150 ATMs of its own, and has concluded multilateral arrangements with
other banks with a total network of 15,000 ATM outlets. All the outlets
of the Bank, including its branches and ATMs, are connected via
satellite to its central database that operates on the latest version of
IBM’s AS400-720 series hardware and Midas Kapiti (now, Misys)
software.
Mission
BOARD OF DIRECTORS
2008-09
2007-08
2006-07
Net worth crossed a milestone figure of Rs. 1000 crores at Rs. 1056
crores
Successful completion of GDR issue of Rs. 145.96 crores
Business Trunover touched a figure of Rs 28.700 crores registering a
growth of 18.14% over the previous year.
Network of Branches increased to 170 along with 99 off-site ATMs,
thus having presence in over 141 geographical locations spread over 27
States including Union Territories.
Highest A1+ rating for its Certificates of Deposits by ICRA and Highest
P1+ rating for its FDs by CRISIL.
Bestowed with the prestigious IBA Award for technology
implementation (STP).
Added a number of new business and product lines, viz the launch of
Indus GOLD and Indus Gift Card, E-Remittance facility, tie-up with
number of Banks for ATM usage, tie-up with Religare Securities to
extend Portfolio Management services and Bancassurance tie-up with
Aviva Life Insurance
2005-06
Ranked among the top ten banks in the country in the ET500 list of
leading companies in India.
Rated as 'The best among the top 10 private-sector banks' in a survey
covering 79 banks conducted by Business Standard in its November
2005 issue. Ranked sixth in the overall list, the Bank was also identified
he 'Most Efficient Bank' among all banks in India.
Bestowed 'India’s Most Productive Bank' status by a Business Today-
KPMG Survey
Presented 'Outstanding Achiever of the Year 2005- Corporate' (Runner
up- Banking Technology Award) by IBA, Finacle (from Infosys) and
TFCI (Trade Fair and Conference International).
Honoured with the 'Award for Corporate social Responsibility (CSR)' at
the India Brand summit 2005, Mumbai
2004-05
2003-04
Correspondent Banking
Mumbai, May 14, 2009: The first ever brand campaign from IndusInd
Bank hit the airwaves last week. The campaign idea is to showcase the
difference in experience of banking with IndusInd Bank; a bank that has
something different to offer as compared to other banks. The fact that
things have changed at IndusInd Bank and it offers unique products &
services to attract and fulfill client requirements. Along with the
campaign, the Bank also introduced its new brand tag line ‘Makes you
feel richer’.
The Ad film has its narrative in Hindi, where the father is thinking about
what banks have to offer and how IndusInd Bank is different. ‘Socha tha
Bank hai, they are all the same, par paya kuch alag’. The film introduces
two new innovative products from the bank’s personal banking stable –
Indus Money and Indus Young Saver. It also talks about Unlimited Free
ATM access and Flexi-shopping in Debit Card. The film intends to
reposition IndusInd Bank as a smart, energetic and young brand; A bank
for the rising Indian imbibing the values of confidence, progression and
dynamism.
The Ad film was conceived by RK Swamy BBDO, New Delhi and shot
by Mehul M. Atha of Morse Code Films, Mumbai. Duration of the film
is 30 seconds with 20 second and 10 second edits. It is presently running
across 15 channels. The film also has five language versions – Tamil,
Telugu, Malayalam, Kanada and Bengali.
India is the largest consumer of gold in the world but with it comes
many challenges such as the unorganized nature of the industry,
accessibility issues by mass Indians, reach of good quality products etc.
At the World Gold Council, our endeavor has always been to support
Strategic Partners like the IndusInd Bank who have a vision to promote
good quality gold products at a retail level and thereby help organize the
market” said Ajay Mitra, Managing Director, World Gold Council –
India.
Range of Products
Corporate & Commercial Banking
Key Products : Term Loans, Working Capital Loans, Trade
Finance, Loan Against Securities, Payment Products, Supply Chain
Management, Syndications
Consumer Banking
Deposit Products :
Savings Accounts, Current Accounts, Fixed Deposits
Other Products :
Debit Cards, Depository Services, Mutual Fund Sales,
Insurance Sales,Corporate Salary Account, NRI Services
Loan Products :
Commercial Vehicles, Two and Three Wheelers, Auto Loans,
Used Vehicles Construction Equipment, Multi-utility Vehicles,
Personal Loans
Salary Account:
Zero Balance Account
Zero Balance reimbursement Account
FREE International Gold Debit card cum ATM Card (Details to
follow, first year free)
FREE unlimited number of cash withdrawal facility on all Visa,
Visa Electron & Plus ATM’s which are over 23500 ATMs in
India and over 1 million ATMs across the world
Free Cheque / Documents pick up from your home or office once
a day
Cheque drop box at your office locations
Regular Helpdesk to address any query
Free Electronic Fund Transfer
Free Bill Payment to various Billers across the country. E.g.
Hutch, Airtel & LIC Premiums
FREE personalized payable at par Cheque books
FREE Internet Banking
FREE Mobile Alerts
Free Demand Draft (upto Rs.25000/- and one draft per day)
24 Hours Bank by Phone
Wealth Services:
FREE Investment Advisory Service
Dedicated Personal Banker to advise on the Wealth Portfolio
Facility to apply for all leading Mutual fund IPO’s without
any additional charge
Regular Portfolio statement to keep track of investments
Special Offers on Insurance products- Life & Non-Life
Expert Advisory on Insurance Needs
For XXXXXXX employees, IndusInd would offer the
powerful benefits of ‘Indus Comfort’, our comprehensive
financial services solution. The account offers an array of
value added services, besides ensuring that all banking needs
are met. The unmatched salary account product offering
comes with ‘no minimum balance’ requirement. We have a
strong team of consultants to offer Investment & Insurance
related advisory.
CONVENIENCE OFFERED
Objectives of a RM
Investments
Portfolio management
Portfolio Construction
From wide range of investment avenues, wealth managers construct
appropriate solutions to implement investment plan and evolve a tailor-
made portfolio for specific requirements. This would involve execution
of investments in debt, equity, structured products or alternative asset
classes as per the suggested asset allocation.
Portfolio Maintenance
Wealth managers monitor investments and periodically suggest
rebalancing in the portfolio for maintaining the asset allocation or
aligning portfolio to changes in macro-economic factors that might
affect investments.
Portfolio Review
As investment preferences or financial goals change over a period of
time, wealth managers review portfolio periodically to discuss and
implement any changes in asset allocation or portfolio strategy. All with
a view to keeping portfolio healthy at all times.
Getting Started
Before explaining what is mutual fund, it’s very important to know the
area in which mutual funds works, the basic understanding of stocks and
bonds.
Stocks
Stocks represent shares of ownership in a public company. Examples of
public companies include Reliance, ONGC and Infosys. Stocks are
considered to be the most common owned investment traded on the
market.
Bonds
Bonds are basically the money which you lend to the government or a
company, and in return you can receive interest on your invested
amount, which is back over predetermined amounts of time. Bonds are
considered to be the most common lending investment traded on the
market.
There are many other types of investments other than stocks and bonds
(including annuities, real estate, and precious metals), but the majority of
mutual funds invest in stocks and/or bonds.
Working of Mutual Fund
Regulatory Authorities
Mutual Funds over the years have gained immensely in their popularity.
Apart from the many advantages that investing in mutual funds provide
like diversification, professional management, the ease of investment
process has proved to be a major enabling factor. However, with the
introduction of innovative products, the world of mutual funds
nowadays has a lot to offer to its investors. With the introduction of
diverse options, investors needs to choose a mutual fund that meets his
risk acceptance and his risk capacity levels and has similar investment
objectives as the investor.
• Professional Management
• Diversification
• Low Costs
• Liquidity
• Transparency
• Flexibility & Convenience
• Choice of schemes
• Tax benefits
• Well regulated
• Equity Funds
• Balanced Funds and
• Debt Funds
Equity investments are meant for a longer time horizon, thus Equity
funds rank high on the risk-return matrix.
2. Debt funds:
• Short Term Plans (STPs): Meant for investment horizon for three
to six months. These funds primarily invest in short term papers
like Certificate of Deposits (CDs) and Commercial Papers (CPs).
Some portion of the corpus is also invested in corporate
debentures.
3. Balanced funds:
As the name suggest they, are a mix of both equity and debt funds. They
invest in both equities and fixed income securities, which are in line with
pre-defined investment objective of the scheme. These schemes aim to
provide investors with the best of both the worlds. Equity part provides
growth and the debt part provides stability in returns.
Further the mutual funds can be broadly classified on the basis of
investment parameter viz,
Each category of funds is backed by an investment philosophy, which is
pre-defined in the objectives of the fund. The investor can align his own
investment needs with the funds objective and invest accordingly.
By investment objective:
Other schemes
Tax-saving schemes offer tax rebates to the investors under tax laws
prescribed from time to time. Under Sec.88 of the Income Tax Act,
contributions made to any Equity Linked Savings Scheme (ELSS) are
eligible for rebate.
• Index Schemes:
These are the funds/schemes which invest in the securities of only those
sectors or industries as specified in the offer documents. e.g.
Pharmaceuticals, Software, Fast Moving Consumer Goods (FMCG),
Petroleum stocks, etc. The returns in these funds are dependent on the
performance of the respective sectors/industries. While these funds may
give higher returns, they are more risky compared to diversified funds.
Investors need to keep a watch on the performance of those
sectors/industries and must exit at an appropriate time.
Types of returns
There are three ways, where the total returns provided by mutual funds
can be enjoyed by investors:
• If the fund sells securities that have increased in price, the fund has
a capital gain. Most funds also pass on these gains to investors in a
distribution.
• If fund holdings increase in price but are not sold by the fund
manager, the fund's shares increase in price. You can then sell your
mutual fund shares for a profit. Funds will also usually give you a
choice either to receive a check for distributions or to reinvest the
earnings and get more shares.
Diversification
To generate long term capital appreciation by investing in a portfolio of equities and equity linked
instruments drawn from the BSE 200 Index.
Type of Scheme Fund Manager Anand Laddha
Open Ended
SIP
Nature Equity
STP
Option Growth
SWP
Inception Date Sep 10, 1996
Expense ratio(%) 1.89
Face Value (Rs/Unit) 10
Portfolio Turnover
81.41
3314.58 as on May 29, Ratio(%)
Fund Size in Rs. Cr.
2009
Amount Bet. 0 to 49999999 then Entry load is 2.25%. and Amount greater than
Entry Load
50000000 then Entry load is 0%.
If redeemed bet. 0 Months to 12 Months; and Amount Bet. 0 to 49999999 then Exit
Exit Load
load is 1%. and Amount greater than 50000000 then Exit load is 0%.
ICRA 3 YEAR-
ICICI PRUDENTIAL DYNAMIC PLAN - GROWTH 4
MFR MARCH 2009
Seeks to generate capital appreciation by actively investing in equity and equity related securities. For
defensive considerations, the Scheme may invest in debt, money market instruments and derivatives.
SIP
Nature
Equity
STP
Option Growth
SWP
Inception Date Oct 18, 2002
Expense ratio(%) 1.96
Face Value (Rs/Unit) 10
Portfolio Turnover 168
Fund Size in Rs. Cr. 1461.43 as on May 29, Ratio(%)
2009
If redeemed bet. 0 Year to 1 Year; and Amount Bet. 0 to 49999999 then Exit load is
Exit Load
1%.
ICICI PRUDENTIAL INFRASTRUCTURE FUND - ICRA 3 YEAR-
5
GROWTH MFR MARCH 2009
STP
Option Growth
SWP
Inception Date Aug 16, 2005
Expense ratio(%) 1.83
Face Value (Rs/Unit) 10
Portfolio Turnover
145
3750.05 as on May 29, Ratio(%)
Fund Size in Rs. Cr.
2009
If redeemed bet. 0 Year to 1 Year; and Amount Bet. 0 to 49999999 then Exit load is
Exit Load
1%.
ICRA 3 YEAR-
5
KOTAK 30 - GROWTH MFR MARCH 2009
Amount greater than 50000000 then Entry load is 0%. and Amount Bet. 0 to
Entry Load 49999999 then Entry load is 2.25%. and Amount greater than 50000000 then Entry
load is 0%.
If redeemed bet. 0 Year to 1 Year; and Amount Bet. 0 to 49999999 then Exit load is
2%. If redeemed bet. 1 Year to 2 Year; and Amount Bet. 0 to 49999999 then Exit
Exit Load load is 1%. If redeemed after 2 Year; and Amount Bet. 0 to 49999999 then Exit load
is 0%. If redeemed bet. 0 Months to 12 Months; and Amount Bet. 0 to 49999999
then Exit load is 1%.
Insurance
Insurance in India has its history dating back until 1818, when Oriental
Life Insurance Company was started by Anita Bhavsar in Kolkata to
cater to the needs of European community.
LIC
Metlife
Kotak
Tata AIG
Aviva
ICICI Prudential
1. INDUS ACCIPROTECT
The life insurance plans entitle the policy-holder to avail tax benefit
under Sec 80 C. Premium paid towards mediclaim is allowed as a
deduction under Sec 80 D.
Premium paid for the policy will be eligible for tax benefit
under section 80C. Any benefit amount received under
this policy will be eligible for the tax benefit under section
10(10D), as per the Income Tax Act, 1961.
Name: J L Depura
Age: 30 Years
Saving
s: 5,000,000
Aviva Life Dhan Vridhhi LIC Jeevan Varsha
Guarante
Money Guarantee Money ed
Year Premium GB Back d Amount Premium GB Back Amount
1 668,450 350,000 826,500 350,000
GOLD BANKING
Thought to be one of the first known metals, gold has been coveted
throughout history for its beauty, scarcity, malleability, and uncanny
resistance to rust and corrosion. Centuries ago, gold's unique
combination of properties -- its sun-like color, its soft hardness and
especially its imperviousness to decay -- imbued it with magical
associations in the eyes of many. Because of these unique properties,
gold has traditionally been the currency of choice for much of the
world's population. The value of gold has transcended all national,
political, and cultural borders, to become a desired asset. It in the form
of coins and bars has attracted investments across various cultures for
centuries.
According to bankers active in the gold business, many new banks are in
the process of entering gold banking over and above the 14 banks and
four government-nominated agencies designated to import gold. The
latest entrants to gold banking include new-generation private banks
such as Yes Bank and Kotak Mahindra Bank. Commerzbank and UBS
are among the foreign banks active in supplying gold to the domestic
market. Bankers expect the two foreign banks to step up gold banking
since both are planning to set up offices in India. Under the existing
government policy, authorised dealers (banks) and government-
nominated agencies are permitted to import gold for selling to the retail
sector. Bankers said the demand for gold was not only for consumption,
but also for investment. Investment in gold is picking up as financial
markets across the globe are highly volatile following concerns over the
subprime market and fears of an appreciation of the yen against the
dollar. The Union government, in consultation with the RB), has
liberalised the policy for importing gold. Under the liberalised norms,
authorised dealers are allowed to import gold, silver and platinum for
sale to exporters manufacturing gold ornaments and to resident
consumers. Besides banks and government-nominated agencies, no other
entities are authorised to import gold for selling either to exporters or in
the retail market.
In the last century, major economic crises (such as the Great Depression,
World War II, the first and second oil crisis) lowered the Dow/Gold
ratio, an indicator of how bad a recession is and whether the outlook is
deteriorating or improving, to a value well below 4. The ratio fell on
February 18, 2009 to below 8. During these difficult times, investors
tried to preserve their assets by investing in precious metals, most
notably gold and silver.
India is the largest consumer of gold in the world but with it comes
many challenges such as the unorganized nature of the industry,
accessibility issues by mass Indians, reach of good quality products etc.
At the World Gold Council, our endeavor has always been to support
Strategic Partners like the IndusInd Bank who have a vision to promote
good quality gold products at a retail level and thereby help organize the
market” said Ajay Mitra, Managing Director, World Gold Council –
India.
Government of India has liberalised the policy on Bullion trading and
permitted Authorised Dealers to import gold/silver/platinum for sale to
NRIs, exporters manufacturing gold ornaments, SIL holders and
residents. Reserve Bank of India has permitted IndusInd Bank to import
gold, silver and platinum. IndusInd branches at Ahmedabad
(Ellisbridge), Bangalore (M.G.Road), Chennai (Nungambakkam),
Coimbatore (Avinashi Road), Jaipur (Church Road, Off M.I.Road),
Kochi (Kakkanad), Kolkata (Park Street), Lucknow (Lalbagh), Mumbai
(Opera House), New Delhi (Barakhamba Road) and Secunderabad
(Begumpet) are designated for importing gold on consignment basis to
cater to the need of Gold traders, jewellery manufacturers – exporters,
and domestic consumers.
Mudra is great value for money. These 24 K Gold Bars are made in
Switzerland and come with an Assay certification, signifying the
highest level of purity as per international standards.
Convenience
Mudra Gold Bars are currently available in 2.5, 5 g, 10 g, 20g and 50 g
denominations. The Gold Bars are presented in tamper-proof certicard
packs.
ICICI Bank with its ‘Pure Gold’ offer attempts to bridge the gap
between the need of the customers for buying gold and availability of an
organized avenue to satisfy that need, by taking care of the two key
components – Reliability and Convenience.
Reliability
People working in this department are hard working and with small
workforce the work is completed on time.
Looking at the growth taking place, IndusInd Bank can target more
customers by developing Online Services.