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Manuscript Draft

Manuscript Number: PROCIR-D-14-00278R2

Title: Transferability of Self-Healing Principles to the Recovery of Supply Network Disruptions - The
Case of Renesas Electronics

Article Type: SI: CIRP RoMaC2014

Keywords: self-healing; network healing; supply network disruptions; supply chain risk management;
recovery

Corresponding Author: Ms. Marie Katharina Bruening, MSc

Corresponding Author's Institution: Jacobs University Bremen

First Author: Marie Katharina Bruening, MSc

Order of Authors: Marie Katharina Bruening, MSc; J. Henning Buchholz, MSc; Julia Bendul, Prof. Dr.
Manuscript

Available online at www.sciencedirect.com

Procedia CIRP 00 (2014) 000–000


www.elsevier.com/locate/procedia

Robust Manufacturing Conference (RoMaC 2014)

Transferability of Self-Healing Principles to the Recovery of Supply


Network Disruptions – The Case of Renesas Electronics
Marie Brüninga*, J. Henning Buchholzb, Julia Bendula
a
Jacobs University Bremen, Bremen 28759, Germany
b
Deloitte Consulting GmbH, Munich 81669, Germany
* Corresponding author. Tel.: +49-421-200-3077; fax: +49-421-200-3078. E-mail address: m.bruening@jacobs-university.de

Abstract

The topic of supply network disruption recovery has started to receive great attention within the academic as well as the business world. This is
due to increasingly complex supply networks and the rise of natural and man-made disasters in quantity and severity. In this paper, the topic is
approached in an interdisciplinary bio-inspired way. The transferability of biological self-healing principles to the recovery of supply network
disruptions is analysed and first propositions are derived. A single case study of the Japanese microcontroller company Renesas Electronics is
analysed with regard to the developed propositions. A strategically important plant of Renesas was severely damaged by the triple disaster in
Japan in 2011 which led to a disruption of the company‟s supply network. Five out of six propositions regarding the transferability of biological
self-healing are, at least partly, proven. Furthermore, the importance of close collaboration within a network of suppliers, customers and
competitors is emphasized. The results make further research in this academically still underdeveloped field promising, especially with regard
to implications and strategies for supply chain risk managers.
© 2014 The Authors. Published by Elsevier B.V.
Selection and peer-review under responsibility of the International Scientific Committee of “RoMaC 2014” in the person of the Conference
Chair Prof. Dr.-Ing. Katja Windt.

Keywords: self-healing; network healing; supply network disruptions; supply chain risk management; recovery

1. Introduction The second development is related to the rise in quantity


and severity of natural as well as man-made disasters, which is
Currently there are two parallel developments in the field indicated by a number of independent studies [4]. Supply
of supply network disruptions, which start to receive great network disruptions and their ensuing operational and
attention in the international business world and in academia. financial risks are considered to be the single most pressing
Supply network disruptions are defined as “unplanned and concern for top executives. This was revealed by a survey of
unanticipated events that disrupt the normal flow of goods and the 1,000 largest European and North American companies in
materials within a supply chain” [1]. terms of market value [5].
The first development refers to current business trends in There are numerous possible causes of supply network
the area of supply chain management that increase the disruptions, such as socio-political factors, natural
vulnerability of supply networks [2]. Prominent examples are catastrophes or terrorism. However, recent academic literature
increases in product variety, lean management, contract points out that, regardless of the cause of disruption, the
manufacturing, reduction of supplier base, global sourcing and immediate and long-term financial consequences for an
just-in-time deliveries [2,3,4]. These cause highly globalized individual company are severe [3,6]. Immediate consequences
and complex supply networks which, in turn, lead to a high include increases in cost and decreases in profitability and net
number of risk exposure points, decreased flexibility, and sales [3] whereas long-term consequences refer to negative
reduced time and material buffers [3]. stock market reactions, decreases in customer service level, or
a damaged brand image [1,3,4,7].

2212-8271 © 2014 The Authors. Published by Elsevier B.V.


Selection and peer-review under responsibility of the International Scientific Committee of “RoMaC 2014” in the person of the Conference Chair Prof. Dr.-Ing.
Katja Windt.
2 M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000

There are several parallels between the biological self- emphasized enough. Most academic literature focuses on
healing of human skin wounds and the supply network‟s effort and capabilities of individual companies. Collaboration
recovery of disruptions. For instance, one might draw a link is also required for successful and efficient healing of skin
between the structure of supply networks and cell networks, wounds [12]. Organisms are able to heal wounds not because
i.e. the skin. The parallels lead to the assumption that learning of the robustness of individual cells. It is because of the
from nature (i.e. from biological self-healing) can be helpful interactions between large numbers of cells [13]. Therefore, it
in improving the recovery of supply network disruptions, both is sensible to take an interdisciplinary approach to compare
in terms of time-to-recovery and costs. As a prerequisite, it is biological self-healing with the recovery of supply network
necessary to prove if the concept of biological self-healing can disruptions, an approach which does not yet exist.
actually be transferred to the recovery of supply network Currently, interdisciplinary bio-inspired approaches are
disruptions. The objective is to make statements about this promising especially in the field of technical and engineering
transferability in order to assess if further research in this field solutions. Generally, there is the expectation that transferring
is sensible. The analysis of this transferability, with principles concepts from nature to areas such as engineering or business
derived from biological self-healing as basis of analysis, is can have advantages. This is because natural concepts are
therefore the key contribution of this paper to the research challenged within their environments and, in this way, being
field of self-healing supply networks. constantly optimized for their respective setting [14]. Thus,
The next section describes the theoretical background, they are validated trough evolution [13]. In the field of
followed by the methodology section. Parallels between the logistics and supply chain management, only few bio-inspired
biological self-healing and the recovery of supply network approaches exist. Gleich et al. [15] state that one would have
disruptions are described and characteristics of self-healing expected more effort in this direction, especially with regard
networks are presented (section four). In section five, several to the increasing complexity in this topic.
underlying principles of biological self-healing are identified. The concept of biological self-healing can be found in bio-
These form the basis for the development of five propositions. inspired literature mainly with regard to technological topics,
The case of Renesas Electronics Corporation (“Renesas”) is e.g. self-healing materials [16]. However, it has not been
described, analysed and evaluated in section six according to addressed much in supply chain management literature.
the developed propositions. Section seven contains a Cordes and Hülsmann do not elaborate on the biological
conclusion, limitations of the research as well as suggestions process, but they refer to self-healing of supply networks as
for further research. „the process of autonomous recovery after the supply network
faces a targeted attack or random damage‟ [17].
2. Theoretical Background In the field of computer science, the concept of self-healing
is transferred to software-based systems [13,18,19]. The
The topic supply network disruption is mainly affiliated to motivation to apply principles of living systems to computer
supply chain risk management and supply chain resilience science is the fact that biological systems exhibit remarkable
literature. Within this academic literature, there is a adaptation and robustness when confronted with widely
differentiation between preventive and reactive strategies changing environments. In addition, Ghosh et al. [18] stress
when dealing with disruptions [7]. Preventive strategies have that the self-healing procedure of bringing back a system to
the goal to protect companies and supply networks from normalcy will decrease maintenance time of software-based
disruptions by taking advance actions to minimize the systems and thus saving money. George et al. [13] emphasize
occurrence of disruptions. For instance, Kleindorfer and Saad that the capacity of organisms to adapt to changing
[8] provide a conceptual framework including risk assessment environments and to heal organs is due to the interaction
and risk mitigation activities. Knemeyer et al. [9] deal with between cells. Transferring this capacity to software may lead
proactive planning for catastrophic events and Norrman and to systems that operate adequately even in the face of
Jansson [2] analyse the proactive supply chain risk disruptions, i.e. catastrophic failures and large scale software
management of the company Ericsson. Reactive strategies, on attacks [13].
the other hand, deal with actions after a disruption occurred,
thus during the recovery. The focus is to limit the severity of 3. Methodology
disruptions regarding time-to-recovery and required costs [6].
Bello and Bocell [3], for instance, highlight socio factors of As described above, there is only little academic literature
supply partners that are relevant to jointly recover from about the collaborative efforts during the recovery of a supply
disruptions. Reactive strategies are closely related to the network disruption. Especially, an interdisciplinary approach
concept of resilience which generally refers to “the capability of combining biological self-healing with the recovery of
and ability of an element to return to a stable state after a supply network disruptions does not yet exist. In this respect,
disruption”[10]. As supply networks become increasingly case study research is especially appropriate for
complex and risky, companies are less likely to completely underdeveloped topics and in the early stages of research on a
eliminate disruptions from occurring [1]. Although reactive topic [20]. Consequently, this qualitative exploratory research
strategies are therefore crucial, they receive less attention in approach was chosen to generate further insights in this topic.
literature compared to preventive strategies [11]. As such, this empirical inquiry of a case study „investigates
Although several approaches in the field of reactive a contemporary phenomenon in depth and within its real-
strategies exist, collaborative efforts of involved actors are not world-context‟ [21]. Yin [22] illustrates that in order to verify
M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000 3

a case‟s fit into the theoretical research topic, the case subject different connected entities [1]. These entities are comprised
has to meet a number of selection criteria. In this research, the of resources belonging to individual companies that are
criteria include that the case subject has been affected by a available within a supply network. These can be different
disruption, the existence of a supply network and a successful kinds of resources, such as physical, financial, human
recovery. With regard to the design of the case study, a resources or knowledge.
holistic single-case design with a single-unit of analysis is Second, an injury of the human skin and an event that
chosen for a more detailed analysis. The use of single case disrupts a supply network share the characteristic of being
studies is sometimes criticized for having little or no unpredictable [1].
generalizability. It should be noted that with single case Third, a skin wound is similar to an externally or internally
studies analytical, not statistical, generalizations can be disrupted part of a supply network. A wound is the result of
achieved when the proposed claim is represented soundly and an injury and is defined as „a disruption of normal anatomical
can resist logical challenge [22]. An advantage of single case structure and function‟ [23]. Similar to disrupted parts of
study research is the likelihood of generating novel theory supply networks, skin wounds may originate from external or
when dealing with relatively underdeveloped topics [20]. internal forces [23]. In case of supply networks, internal refers
Regarding the data collection, different kinds of sources to all resources within the network.
have been consulted, analysed and triangulated to achieve a Fourth, healing is described as a complex and dynamic
high consistency of findings. The sources included scientific process that results in a return to normal anatomic structure,
journal papers as well as documents such as newspaper and function, and appearance [23]. The recovery of supply
magazine articles, mostly in Japanese to accommodate the networks refers to the process of restoration to full
setting of the case study. functionality after a disruption [6]. Thus both have the goal of
With respect to characteristics and the process of biological a complete restoration to original conditions. This goal is also
self-healing, five underlying principles are derived from stressed by the literature of self-healing software systems with
existing scientific research. Based on these, theoretical a more general description: A self-healing system should
propositions are formulated. These are subsequently recover from an unhealthy state and return to the healthy state,
compared to the settings of the case subject and its network. and function as it was prior to a disruption [18].
Starting with theoretical propositions implies the drawback of These parallels lead to the expectation that it can be fruitful
limiting the ability to make discoveries apart from the to look closer at the process of biological self-healing in order
propositions [22]. However, advantages of using a structured to be able to analyse the transferability to the recovery of
approach prevail. In order to conduct the data collection as supply networks.
well as the data analysis in a systematic manner, a case study
protocol is derived from the developed propositions. This 4.2. The Process of Biological Self-Healing
procedure increases the reliability of the research [21].
Wounds normally proceed through an orderly and timely
4. From Biological Self-Healing to Supply Network reparative process. Orderliness refers to a predefined sequence
Healing of events. Timeliness is relative as it is determined by
different factors, namely by the nature and the degree of the
Self-healing, in its biological sense, is used in medical healing process, the status of the host, and the environment
literature in reference to „self-repair‟, „wound repair‟ or [23]. According to the classification described by Diegelmann
„wound healing‟. The human skin wound healing is referred to and Evans [24], biological self-healing consists of four
as self-healing because it is a process with no external help distinct, but overlapping phases, called hemostasis,
used or required, i.e. medical treatment [23]. This concept of inflammation, proliferation and remodeling. The phases can
wounds repairing themselves can be found in literature on be divided into two categories, referred to as short-term action
computer science as well. Ghosh et al. [18] describe self- and long-term repair.
healing systems as being able to work without human The short-term action, consisting of the hemostasis phase,
intervention and to make adjustments to restore themselves to describes a temporary mending which occurs immediately
normalcy. Thus, all resources and capabilities needed to after an injury of the human skin occurred [24]. Within this
successfully heal are readily available within the network. phase, a clot plugs the wound [12]. The cells involved in the
The biological self-healing discussed in this paper is hemostasis send chemical signals which initiate the next
limited to the wound healing of human skin for two reasons. phases [24].
Firstly, because this kind of wound healing is covered well in The long-term repair includes the inflammation,
literature. Secondly, there are several parallels between wound proliferation and remodeling. The wound is cleaned out, a new
healing and the recovery of supply network disruptions. collagen matrix is deposited and becomes cross-linked and
organized [24]. Important within these phases is the cell
4.1. Parallels between biological self-healing and recovery of migration and the cell division. A specialized cell has the
supply network disruptions ability to move into the wound [24] and the ability to divide
itself into two separate cells [13]. Therefore, cells have the
First, one parallel refers to the actors (i.e. entities) of these properties of localization, adaptation, adequate redundancy,
two concepts. The entities involved in wound healing are cells and awareness towards the environment [13]. The complete
that form the tissue. Similarly, a supply network consists of restoration defines the end of the long-term repair.
4 M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000

What becomes evident is that the successful and efficient Another crucial principle concerns the chronology of the
healing of a skin wound requires collaborative efforts of many self-healing process. There is the differentiation between the
actors involved [12]. George et al. [13] emphasize the short-term action and the long-term repair. Therefore, it is
importance of the interaction within the whole network of proposed that during supply network recovery this distinction
cells during the healing process. In the discourse of self- does exist as well.
healing software systems, the related aspect of the P5: During a supply network recovery, there is a
maintenance of systems health is addressed [18]. In case of distinction between short-term action and long-term repair.
supply network disruptions, it is crucial that other parts of the The case of Renesas is analyzed in the following section
network continue working. This further reinforces the according to these five developed propositions.
importance of focusing not only on individual entities, but on
the perspective of the whole network. 6. The Renesas Case
In order to limit the scope of the analysis, not all
similarities between the concept of biological self-healing of The situation of the Japanese company Renesas was
skin wounds and recovery of supply network disruptions are chosen as a case study as it strongly aligns with the selection
taken into account. This research is focused on the criteria stipulated in the methodology chapter. First, Renesas‟
resemblance of the surrounding conditions and prerequisites supply network was directly affected by the March 11 triple
of the involved processes to initiate an analysis of disaster in Japan in 2011 when eight of its production plants
transferability. The self-healing process is based on several in Northeast Japan were severely damaged. Second, as a
principles which, in turn, lead to theoretical propositions. worldwide leading supplier of semiconductor products to a
number of industries [25], Renesas is closely linked to its
5. Developing Propositions customers, of which the top ten accounted for approximately
50 percent of the consolidated net sales [26]. Third, after the
To analyse the transferability of biological self-healing to triple disaster Renesas was capable of completely recovering
supply network disruptions, five propositions are developed. its operations and continue business until today. Despite the
The propositions and the underlying principles, derived from severe damages to its main plant, Renesas was able to recover
the concept of biological self-healing, are shown in Table 1. its supply network and start test running its operations only
Several kinds of cells move during the process of wound one month after the disaster. This presents an unusually short
healing [24]. This implies the existence of a surplus of cells. time-to-recovery that warrants further investigation.
There are enough cells available for the healing process of an Renesas is a Japanese manufacturer of semiconductor
unpredictable injury [13]. When transferring this to the products. The Tokyo headquartered company employs
recovery of supply networks, the proposition states that in a roughly 34,000 people worldwide with revenue of
supply network, a surplus of resources exists. approximately 785 bn Japanese Yen in 2012 [26]. Among its
P1: In a supply network, a surplus of resources exists. main products are microcomputers, memories, large-scale
The second principle relates to the actual movement of integrated circuits and logic integrated circuits that are used in
cells. The specific (surplus) cells are able to move to the areas a number of industries. Renesas supplies between 20 to 40
in need [24]. Transferred to supply networks, the proposition percent of automotive microcontrollers worldwide
is that resources have the ability to move within a supply [27,28,29,30,31]. These microcontrollers are a critical part of
network, for example between different companies. engine-control units, transmission controls, safety devices,
P2: Within a supply network, resources have the ability to navigation and communications within a car and are highly
move. customized [27,32]. Both, the criticality of products as well as
The principle of adaptation refers to the capability of cells their dominant market share [25], make Renesas a key
to perform different functions depending on changes in the supplier for global automotive manufacturers [33]. The
environment [13]. This leads to the proposition that resources company has nine production sites in Japan and seven others
within a supply network can adapt in case of disruption and throughout Asia. The distribution of its products is conducted
are able to take over tasks in disrupted parts of the supply through its more than 18 subsidiaries in 16 countries and four
network. For instance, employees are able to perform new continents worldwide. This extensive geographic coverage
tasks in order to temporarily substitute the actual workforce of was aided by the fact that Renesas originated out of a merger
a damaged plant. between NEC Electronics and Renesas Technology in 2010
P3: Within a supply network, resources can adapt (i.e. take [34] and also incorporates former operations of Mitsubishi
over tasks of disrupted parts). and Hitachi [30].
The next principle emphasizes the maintenance of the Renesas rose to popularity when the March 11 earthquake,
network‟s health. While one specific area is recovering from ensuing tsunami and nuclear meltdown wreaked havoc in
an injury, it is important that other body functions continue Northeast Japan in 2011 [30]. Renesas major chip factory in
working as usual [18]. Thus, the proposition states that if a Hitachinaka was directly affected and heavily damaged by the
part of a supply network is recovering from a disruption, other earthquake [35], resulting in production shortages to major
parts of the network, i.e. suppliers, customers, competitors and automotive customers and inadvertently causing global supply
their respective resources, are left unaltered. disruptions [27,30]. Seven of the company‟s other plants in
P4: If a part of a supply network is recovering from a the region were not as badly affected but still ran at
disruption, other parts of the network are left unaltered. diminished capacity due to fragile or broken supply networks
M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000 5

[32]. Resource requirements in terms of electricity also turned to already resume work. Limited production was started after
out to be a critical element, whereas a supply of clean water another two months [30] - three months faster than initially
and gas could quickly be re-established. anticipated [41].
In an effort to recover their supply network as soon as
possible, Renesas aimed to use their fab network as a short- 6.1. Evaluation of Propositions
term action [30] to manufacture products at other plants or
through outsourced manufacturing. Renesas‟ other Japanese Preceding propositions regarding the transferability of
plants also suffered from energy shortages and were not able biological self-healing onto supply networks have been laid
to cover missing production volumes. Moreover, only very out in theoretical detail within the previous chapters (see
few of Renesas‟ products manufactured in Hitachinaka were Table 1). This section will exemplify their application in the
standardized to a degree which would allow production to real-world context of the Renesas case.
take place in other, internal or external, facilities [36,37]. This (1) In the days following the triple disaster Renesas
was further complicated by the fact that severely damaged employees (especially at the affected plants) could not
infrastructure in and around the production vicinities would perform their usual daily business activities due to the severe
not allow for immediate substitute machinery to be delivered. damages to all facilities and were involuntarily idle, creating a
As a consequence, even figuring in substitute products from temporary surplus of human resources within the supply
their fab network, Renesas only reached pre-disaster network. This was further enhanced by support staff that was
production volumes in September 2011, six months after their dispatched from other network partners such as customers,
main production site was damaged [36]. business associations, and suppliers to render assistance to
Nonetheless, the company started their long-term repair Renesas. On average this surplus amounted to approximately
efforts only ten days after the triple disaster when it had 2,500 supporters per day [38,30]. In terms of production
drawn up and was starting to execute a recovery plan [38]. machinery as a resource within the supply network, there was
The plan foresaw to recover operations by repairing the clean- a clear deficit as numerous machines and other production
rooms used for production, reinstalling production equipment, equipment was destroyed during the disaster. Contrary to this,
and running test operations to ensure sufficient production in biological systems there is always an adequate redundancy
quality. At first this was estimated to be a lengthy process as available. Self-healing aims at allocating the surplus cells
only restarting microcontroller plants even under normal currently most suited to facilitate tasks to reach the status quo.
circumstances can be a process of up to a week [25,27,39]. (2) The aforementioned surplus of human resources within
The ensuring energy shortages in Japan even further the supply network was deliberately moved and redirected by
complicated any outlook in this respect [39]. Renesas the overall joint steering committee based on prioritized tasks.
immediately institutionalized a special task force at their Once a task was completed they would support other teams,
headquarters to monitor the status of individual plants. even if they lacked specialized skills, but would then focus on
Delegates from this task force were also dispatched to assist performing generalist tasks. Once an employee‟s usually
individual plants on-site [28,40]. Even though Renesas‟ performed tasks had been reinstated, they would resume their
customers were not completely certain how to assist their original tasks. The ability to move also holds true in case of
supplier in recovery efforts [2, 27], the on-site task force was know-how, which was proactively shared between all
joined by representatives from Renesas‟ major automotive involved parties to facilitate the flow of information and ease
customers, members of the Japan Automotive Manufacturers of understanding complex problems. Visualization and
Association as well as individuals from Renesas‟ suppliers distribution of information was even allowed up to the degree
only days after the disaster [38,41]. Automotive customers of confidential information to support the goal of recovering
clearly expressed their concern for Renesas, putting aside operations as soon as possible. In terms of machinery, there
doubts they might look for new suppliers. At this point, was no ability to move as the majority of specialized machines
employees had already ensured the safety of their families and had been destroyed within the disaster. Undestroyed machines
were also assisting in the recovery efforts, even though they within the supply network were not able to produce the
were initially supposed to be put on mandatory leave. As a customized products. Whereas for biological self-healing,
consequence an average of 2,500 supporters would be specialized cells have the ability to move and replicate to
involved in recovery activities on-site per day (roughly 80,000 mend wounds, within supply networks this capability requires
man-days throughout the whole recovery process) [30,31,38]. standardization in terms of machinery and products (e.g. when
Actual recovery work was organized jointly by a steering outsourcing production) or availability in terms of information
committee comprised of representatives from all parties of the (e.g. when substituting tasks).
supply network. Working groups were temporarily located on (3) Within the allocation of surplus human resources,
the plant‟s premises to immediately address and resolve individual employees could only adapt to perform new tasks
issues. For this, groups comprised of multiple functional as long as they did not require specialist knowledge. Based on
entities worked together on individual work streams (e.g. the timeliness required in this process lengthy retraining was
restarting production line #1). Visualization of statuses, not sensible. In terms of machinery, the customized products
progress and open issues on clearly visible white-boards and and little experience with outsourced manufacturing prevented
posters helped to facilitate an efficient recovery flow [38]. an efficient utilization of the fab network. Considering
Consequently, Renesas was able to start production test runs biological self-healing, individual cells have the ability to
after only one month [31,38,39,42] and to allow its engineers adapt to new functions. In terms of supply network elements
6 M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000

this might be an aspirational goal in terms of standardization formulation of a recovery plan and institutionalization of the
and availability of information as already indicated. joint steering committee. In essence, Renesas completed steps
that would provide a temporary solution to prevent worsening
Table 1. Overview of developed principles, propositions and results from the of the situation but also laid the foundation for and completed
case study.
a long-term recovery process. This is also reflected in the
Biological Proposition Transfer Examples from Renesas case differentiation between short-term action and long-term repair
principle -ability
in terms of biological self-healing in a similar fashion.
Existence of a In a supply Partly - Surplus of human resources due
surplus of network, a proven to daily tasks being rendered
cells surplus of redundant and redirection of 6.2. Discussion of Results
resources exists resources.
- Deficit in terms of production Summarizing these findings on the basis of the stipulated
machinery resources due to losses
during the disaster. propositions the following picture emerges. First, the
existence of a surplus of resources within a supply network
Cells have the Within a supply Partly - Allocation of human resources only holds true for human resources, but not for the severely
ability to network, proven based on prioritized tasks and
move resources have utilization for generalist topics.
damaged machinery resources and could, therefore, only
the ability to - Deliberately free flow of know- partly be proven. Second, the ability to move could also only
move how to facilitate understanding partly be proven as human resources were only utilized within
and efficiency. a generalized context without requiring specialized
Cells have the Within a supply Partly - Adaption capabilities of human knowledge. The flow of information was merely intended for
capability to network, proven resources limited to generalist efficiency improvement purposes within the given
adapt resources can topics. circumstances. Third, the adaptability of resources was
adapt (i.e. take - Production machinery resources
over tasks of can cover only limited volumes limited to general tasks for human resources and non-
disrupted parts) due customization. customized products in case of machinery resources and,
therefore, only partly holds true. Fourth, the proposition that
Emphasis on If a part of a Not - No formalized alterations of the
the supply network proven supply network are occurring
other parts of a disrupted network are left unaltered could not
maintenance is recovering (relationships stay the same). be proven as ripple effects were clearly causing distress for
of the from a - Ripple effects throughout the other involved network parties. Fifth, in terms of chronology
network‟s disruption, whole supply network (lost sales
of healing the proposition that there is a clear distinction
health other parts of for suppliers, missing inventories
the network are for customers). between short-term actions and long-term repair could be
left unaltered proven, as has become evident by the attempted utilization of
the fab network as well as Renesas‟ recovery plan.
Chronology of During a supply Proven - Short-term action includes
healing: network intended utilization of fab
Differentiation recovery, there network and externals. 7. Conclusion and Further Research
between short- is a distinction - Long-term repair focuses on
term action between short- establishing a recovery plan and
and long-term term actions executing in alignment with The analysis of the single case study of Renesas shows that
repair and long-term supply network partners four of the five illustrated principles identified in human skin
repair wound self-healing can, at least partly, be transferred to the
recovery of a supply network disruption. Transferability of
(4) Even though there were no formalized alterations to the principles is, however, often dependent on the type of
supply network during the recovery, individual network resource (e.g. human resources). Only the principle related to
elements had to be altered and adjusted to enable maintenance the chronology of healing can be entirely transferred. In
of the overall network. In the case of human resources, these contrast to this, the principle concerned with the maintenance
were temporary dispatches from all involved parties. As for of a network‟s health cannot be transferred at all in the case of
machinery, other plants or external contract manufacturers had Renesas. The mixed results of this single-case study,
to take over as much production volumes as possible. nonetheless, warrant further analysis in this research field.
Generally, the disruption in one part of the network caused a Especially with respect to the management of supply network
ripple effect throughout other network elements (e.g. supply disruptions, decisions taken as well as techniques to improve
shortage for customers or lost sales for suppliers). In terms of collaboration (e.g. visualization and sharing of information)
biological self-healing, the maintenance of one part of the many more examples can be drawn from the Renesas case
network does, in most cases, not cause these ripple effects as it that would exceed the scope of this current paper.
is as a rather isolated event. Being able to isolate individual Limitations of the presently discussed contents pertain to a
disruptions to limit the effect they have on the overall supply differentiation of whether a cell temporarily or permanently
network would indeed be an aspirational feature. fulfils a certain function and what implications this entails,
(5) Shifting of production volumes to other plants as well something that is evident in the Renesas case. In this respect,
the utilization of contract manufacturers to take over not much attention was given to what types of cells act at any
production as much as possible was the immediate short-term given time and what characteristics they exhibit. This missing
action taken by the Renesas management, fully aware that all segmentation is in turn causing difficulties in clearly defining
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Nonetheless, these other measures were started given the
M. Brüning, J. H. Buchholz & J. Bendul / Procedia CIRP 00 (2014) 000–000 7

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Detailed Response to Reviewers

Reviewers' comments:

Reviewer #1: The authors discuss similarities between self-healing processes and recovery from supply
chain disruptions. A case study is presented to support their argumentations.

The topic is extremely important and relevant. The case study is very interesting.

In my opinion the paper however lacks some important key-points which require major improvements
and clarifications:

1) The paper should be better contextualized w.r.t. the literature about supply chain risk management
and, more importantly, supply chain resilience.
Some additional references could be considered, e.g.,
Sodhi, M., Son, B., Tang, C.: Perspectives on Supply Chain Risk Management. Production and Operations
Management 21(1), pp. 1-13, 2011
Kleindorfer, P., Saad, G.: Managing Disruption Risks in Supply Chains, Production and Operations
Management 14(1), pp. 53-68, 2005
Bhamra, R., Dani, S., Burnard, K.: Resilience: the concept, a literature review and future directions,
International Journal of Production Research, 49, pp. 5375-5393, 2011

Authors’ comments:
 Contextualization of the paper has been slightly amended within the “theoretical background”
section, taking into consideration the areas proposed by the reviewer.

2) The authors should clearly state the paper objectives and contribution (which are unclear in the
current version) in the introduction. The introduction is too long. I suggest to split it into two sections,
respectively, dedicated to the (1) introductory part, objective, etc. and the (2) state of the art/theoretical
background.

Authors’ comments:
As suggested by the reviewer, the introduction section has been divided into an introductory part and
the theoretical background

3) It seems to me that the authors discuss only analogies between self-healing principles and recovery
after supply-chain disruptions. Mechanisms and methods to quantitatively evaluate these analogies
(transferability aspects) are not addressed. Would it be possible?

Authors’ comments:
 The emphasis on quantitative evaluations has been slightly increased in the conclusion section.
However, due to the limited scope of this paper, no concrete approaches how to quantitatively evaluate
the analogies are discussed, as mentioned throughout the paper.

4) What could the practical implications for and applications of the transferability principles to supply
chain (risk) management (and, if possible, of quantitative methods to operationalize them) be? Would
they be limited to "recommendations regarding implications and strategies" (see conclusions)? A further
elaboration on these points would be very beneficial.
Authors’ comments:
 Practical implications have been slightly further elaborated in the conclusion following the reviewer’s
comments, but are still limited due to the limited scope of the paper, no concrete approaches on
operationalization are discussed at this point.

5) The section methodology is limited only to the single case-based research. I would have expected to
find explanations on how the authors have conducted the research and the process of relating self-
healing principles to supply chain recovery.

Authors’ comments:
 This has been discussed within the “Methodology” section, but has been made more explicit now,
illustrating the use of Japanese language resources.

6) In section 3, I do not find any elaboration on the fact that supply chains are typically multi-objective
and multi-decision maker environments. This fact may entail a differentiation of the approach based on
self-healing principlea between supply chains and production networks or supply chains coordinated by
a focal company.

Authors’ comments:
 The multi-objectivity of supply chains is briefly touched upon in the “Conclusion and further research”
section, stating that a higher level of detail may be relevant to distinguish different types of resources or
even external elements of the network and their functions within a supply network. Based on the authors’
knowledge, production networks are usually a part of supply chains and a clear separation in terms of
self-healing principles would exceed the scope of this paper. Also with regard to the “coordination by a
focal company”, assuming the reviewer is referring to the importance of individual network elements and
respective implications for the whole supply network, this aspect has now been elaborated slightly more
in the conclusion.

7) In section 4, it would have been nice to find further elaborations on the implications for the upstrean
supply network.

Authors’ comments:
 Implications for the upstream supply network and related network elements has been briefly touched
upon in the “Conclusions” section, but is clearly limited due to limitations of this paper. The authors are
well aware of the necessity to further distinguish these perspectives.

Again, the topic is very interesting but I found hard to clearly understand the objective, contribution and
potential implications for industrial practices or further research. I encourage the authors to improve the
presentation of these (and previous) aspects as well as to consider in the future also more quantitative
applications.
Reviewer #2:
The paper analyzes the interesting analogy between the self healing of a wound and an analogue process
in a supply chain, based on the case study of the recovery of production by the Renesas Corporation
after the triple desaster in Japan.

The paper is well written, and the logic is absolutely clear, and well integrated into the existing literature
on the subject. At this early stage of this new field of research, the paper does not generate too much
new scientific knowledge, but it is certainly a good start to an innovative way of using bio - processes to
inspire improvements in supply chain management and production logistics. Therefore it is deemed a
valuable contribution to the conference.

It is suggested that the authors consider the following items for a minor revision:
1) As mentioned in the paper, a significant difference betweeen the healing of wounds and the case
study is, that to the best of the authors knowledge there was no redundancy in the equipment needed
for starting up production after the earth quake. In general, microelectronic factories have several
identical pieces of equipment available for each process step, and such equipment is usually from an
equipment manufacturer which has delivered the same models to competitors. To bring in and start up
new equipment as a (temporary) replacement for damaged equipment seems feasible, going by general
experience. It would be good to mention why this was not possible in this case.

Authors’ comments:
 In the case of Renesas, production machinery used in the plant in question was highly customized by
Renesas itself, up to a degree where this was the only plant within Renesas production network that was
able to produce the respective specialized products. Even more so, in this case production machinery was
not available to any competitors (explained also by the strong market leadership of Renesas).
Nonetheless, this aspect has now been explained slightly more within the case study.

2) An earthquake is most critical for the lithography equipment, and it is suspected that the equipment
that was only available at the main production site (as mentioned in the paper) was an extreme UV
wafer stepper. Even if for these most advanced equipment models it might have been difficult to find a
quick replacement, it should have been at least feasible to transport the wafers (instead of the
equipment) for those special processes to another factory, e.g. one of the wafer foundries in Taiwan (e.g.
TSMC) or Dresden (Global Foundries), and then back again. To transport wafers to a different place for
selected processes to be carried out is not uncommon in the industry.

Authors’ comments:
 While the authors acknowledge the fact that transporting semi-finished goods to other production
networks is a common practice within the industry in question, in the case of Renesas the damaged
infrastructure around the actual production site as well as restrictions of the scope of their production/
fab network (e.g. limitation of non-Japanese partners) seems to have been a restricting element for this
strategy.

3) It is general experience, that an earth quake will affect the Ultra Clean Water and Chemical/Gas
Distribution network in a factory quite badly, this potential shortage of material needed for many
production processes is not mentioned in the paper, so it should be stated whether this potential
infrastructure problem was not present, or whether there was at least no information about it.
Authors’ comments:
 The authors acknowledge the fact that this might be a common issue. In case of Japan, however,
water and gas supplies which are usually transported through underground networks are controlled to a
higher degree where supplies are temporarily suspended once earthquake are registered by sensors
throughout the country, preventing severe infrastructure damages. In contrast to this, electricity grids
and lines which are usually run above ground in Japan are not as prone to falling victim to earthquakes as
poles and cables can be damaged through extensive swinging. This fact has now been amended and
explained in brief within the case study.

4) The concept of "containment action" as the first step for a disruption (corresponding to the blood
clogging and thus sealing an open wound) is also a key requirement in Quality Management in
connection with process problems, in particular those problems which will directly affect customers. It
might be a good idea, to point out this fact.

Authors’ comments:
 The authors appreciate the reviewers comment and acknowledge its general validity. Nonetheless,
due to the limited scope of this research paper and currently missing links into the direction of Quality
Management processes, the authors would like to reserve this reference for future research.

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