Info

at 11:32, Mar 8:
Thank you for choosing to chat with us. An agent will be with you shortly.
Info
at 11:32, Mar 8:
You are now chatting with Maha.
Welcome to Live Help !!! How may I assist you?
You
at 11:32, Mar 8:
hi
Maha
at 11:33, Mar 8:
Hi
Maha
at 11:33, Mar 8:
Happy Morning
You
at 11:33, Mar 8:
may i know who is there?
Maha
at 11:34, Mar 8:
This is Mahalakshmi
Maha
at 11:34, Mar 8:
May I have your Matrimony ID please and may I also know with whom I am interacting ?
You
at 11:35, Mar 8:
ok maha, m6143014
Maha
at 11:35, Mar 8:
How may I assist you?
You
at 11:35, Mar 8:
what kind of assistance you can make?
Maha
at 11:36, Mar 8:
Please let me know the query
You
at 11:37, Mar 8:
you have a software, which contains strict filters. what does that mean.
Maha
at 11:38, Mar 8:
Once you set strict filtersyou will not get mismatching profiles
You
at 11:39, Mar 8:
then why other castes, relegions, with uncles age profiles are forwarded to me?
Maha
at 11:39, Mar 8:
Kindly send screen shot of the page to helpdesk@bharatmatrimony.com
Maha
at 11:40, Mar 8:
so that we will check and do the needful
You
at 11:40, Mar 8:
why do not you check the forwarded messages from your end. why you need screen shot.
Maha
at 11:42, Mar 8:
Kindly share mismatching profile matrimony ids
You
at 11:43, Mar 8:
you only mentioned as it 100 % match for a 43 years old profile. Is it not utter nonsense?
Maha
at 11:45, Mar 8:
May I place you on hold while I check the information?
You
at 11:45, Mar 8:
i will wait.
Maha
at 11:45, Mar 8:
Thank you for being on hold.
Maha
at 11:46, Mar 8:

We have taken up your complaint. We will follow-up your complaint and do the needful.

You will receive a feasible solution at the earliest through mail from our end. Your understanding and patience is
highly appreciated.

Info
at 11:48, Mar 8:
Please wait while your chat is transferred to Vignesh.
Info
at 11:48, Mar 8:
You are now chatting with Vignesh.
Welcome to Live Help !!! How may I assist you?
You
at 11:48, Mar 8:
my pain i have to feel. even saiva pillai, agamudaiyars are all sending interest and your system simply
forwarding the mails. How can my profile be visible only to those who fulfill my crieteria.
Vignesh
at 11:49, Mar 8:
We will check with the technical team and revert to you
You
at 11:50, Mar 8:
can a technical expert be brought this chat?
Vignesh
at 11:50, Mar 8:
We regret that we do not have an option for the same
You
at 11:51, Mar 8:
option is wat we create. Your have an option to disturb other and your system administrator will take rest
in the back seat is not acceptable.
Vignesh
at 11:52, Mar 8:
We will reply to your email ID within 24 hours
Vignesh
at 11:52, Mar 8:
I request you to kindly wait for 24 hours
Vignesh
at 11:52, Mar 8:
We will definitely help you
You
at 11:53, Mar 8:
If one more non-sense message is received my profile will be withdrawn and you have to come to the
consumer redressal cell.
Vignesh
at 11:53, Mar 8:
I regret the inconvenience caused to you
Vignesh
at 11:53, Mar 8:
We will fix the issue within 24 hours
You
at 11:56, Mar 8:
i am waiting for a solution. it is not only for me. but for the upgradation of your service and customer
sat5isfaction. The technical people have to come with a correct solution or else let me teach them what
they do not know of course for a price and let the management recover it from their salaries asx they
have not done their duty correctly.
Vignesh
at 11:56, Mar 8:
Okay
Vignesh
at 11:56, Mar 8:
Is there anything else I can help you with?
You
at 11:56, Mar 8:
you got tired. thank you.
Vignesh
at 11:57, Mar 8:
You are welcome!
Vignesh
at 11:57, Mar 8:
Please do not hesitate to contact us. We are available anytime, round the clock. As we welcome your feedback,
please click at the top right corner to end the chat and fill out a short survey.
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at 11:57, Mar 8:
Thank you for chatting with us.