Guide to monitor KPI NSN-NPO Dept

HOW TO MONITOR KPI NSN DAILY

1. Target:
a. Training for staff the way to monitor KPI
b. How to get data
c. How to resolve basic problem
2. Content:
In this document tranning how to monitor & resolve KPI: CS CSSR, PS CSSR, CS Drop, PS Drop
a. CS CSSR
Step 1: Check KPI CS CSSR of worse or Not?
Choose Custom Report & Click Metfone Report 3G, choose 3G Nokia Daily Report
Choose Object & Date to Export KPI (click Generate)
Step 2: If CS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:
Guide to monitor KPI NSN-NPO Dept
Choose NSN 3GRAN RU20/Servicelevel when the menu drop down choose RSRAN073 – Service/Session
Accessibility Analysis.
If Cell Has fail due to RRC find in Column RRC setup, failures
Guide to monitor KPI NSN-NPO Dept
Which RRC fails has many reason but now 3 main reason below:
- AC fails (that mean: Admission control fails): When this fails occur, you must continue check
due to congestion Power or Code, to check it do like below:
Choose NSN 3GRAN RU20/ Capacity/ RSRAN067 – Cell Capacity. & Query data
If you want check Power Downlink (Uplink) congestion or Not? You must check Time in Class, DL. The
same with Power Uplink, you must check Time in Class, UL. If has number in class 3 & class 4 then this
Cell now congestion by power & need to be resolve.
Guide to monitor KPI NSN-NPO Dept
How to resolve it, see in Step 3
If you want to check Code congestion or not? You mus check in DL CodeUtilization, if :
• Code occup, avg [%] >= 90%
• BR Code Tree [%] (Block Rate Code Tree) >= 1%
Then maybe this cell congestion code
How to resolve it, see in Step 3
- BTS fails [#] : when this fails is occur, maybe 2 reason: BTS now has error or Congestion CE
(Channel Element)
• If BTS error you need make CR to Reset it
• If Due to Congestion CE see in Step 3
Guide to monitor KPI NSN-NPO Dept
How to check a cell congestion or Not? You choose Choose NSN 3GRAN RU20/ Capacity/ RSRAN066 –
Node B Capacity & Query data
If MaxUsed CE's ratio [%] > = 95% then this cell congestion due to CE
- Transp Fails [#] : when this fails occur, maybe 2 reason: Transmision now has problem or
Congestion IuB
• If transmission has problem: Make CR Edit Transmision, Change Transmision.
• If Congestion Iub, you must make CR increase Iub Capacity for Site
How to check a cell congestion Iub or Not? You choose NSN 3GRAN RU20/ Capacity/ RSRAN087 – Node
B Capacity & Query data
If DL [%] > = 80% then this Site has congestion due to Iub
Guide to monitor KPI NSN-NPO Dept
Step 3: Resolve Problem
- To resolve congestion due to Power DL change parameter:
List Parameter Current value Value need to change meaning
Target for transmitted
1 40 dbm 41 >> 42 >> 42.5 >> 42.8
power
Offset for transmitted
2 1 db 0.8 >> 0.6 >> 0.4 >> 0.1
power
If still congestion power DL, continue change parameter:
List Parametter Current value Value need to change meaning
Transmission power of
1 the primary CPICH 33dbm 27dbm
channel
If monitor by hour not congestion  Rollback parameter
If monitor by hour still congestion  Active carrier 2
- To resolve congestion due to Power UL change parameter:
List Parameter Current value Value need to change meaning
Target for received
1 4 db 8 >> 12 >> 20
power
Offset for received
2 1 db 1 >> 1 >> 1
power
If still congestion power UL, continue change parameter:
List Parametter Current value Value need to change meaning
Required received C/I on
1 -20dB -25dB
PRACH at WCDMA BTS
If monitor by hour not congestion  Rollback parameter
If monitor by hour still congestion  Active carrier 2
- To resolve congestion due to Code, change parameter:
STT Parametter Current value Value need to change meaning
Code tree optimisation
1 3600s 120s
timer
HS-PDSCH code upgrade
2 8 12
margin for SF128 codes
Initial bit rate in
3 64kbps 8kbps
downlink
4 Initial bit rate in uplink 64kbps 8kbps

Guide to monitor KPI NSN-NPO Dept

- To resolve congestion due to CE :
• Login to NodeB & change HSDPA share like picture below
• If still congestion Tranfer card FSMD from another site to Site congestion
b. PS CSSR
Step 1: Check KPI PS CSSR of worse or Not? (Same with CS CSSR)
Step 2: If PS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:
- Same with CS CSSR
- Check with PS service
Step 3: Resolve Problem
- Same with CS CSSR
- With PS CSSR, if congestion CE can’t change to HSDPA share. Only transfer card.
c. CS Drop, PS Drop
Step 1: Check KPI CS Drop, PS Drop worse or Not?
- The same like CS CSSR but need to check CS Drop & PS Drop
Step 2: Resolve Problem:
- Check Site faulty or not, if Site fault  Repair it or reset
- If Site has not faulty review Neighbour 3G-3G for Cell & add more neighbor
- If cell not missing neighbor, maybe cell has large coverage & poor coverage need tobe optimize