Ahmed

ahmed.analyst989@gmail.com
323 988 0155

Summary:
 Around 8 years of extensive experience Business Analysis, Software Validation and business
process re-engineering with proven ability to articulate business values in Retail and E-
Commerce Industry, in all the phases of SDLC(Agile Process and Waterfall Method) and Rapid
Application Development (RAD) methodologies
 Functional experience with concentration on Use Case modeling using UML, Business Process
Modeling, Data Modeling, Change Management, Technical Training, Software Development
methodologies, QA testing, and Systems Testing of client server and web-based systems.
 Extensive experience in gathering, managing and documenting business and functional
requirements, and creating Business Requirement Document (BRD), Functional Specification
Documentation (FSD),Solution Requirements Business Use Cases, Functional Use Cases and User
stories.
 Experience in maintaining, storing and replenishing stock, satisfying customer needs, planning
and implementing a retail event
 Extensive experience in creating Functional Specifications, UI specifications and UI prototypes.
 Strong project management skills including planning, scheduling, monitoring and budgeting with
experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
 Strong Business Analysis Skills including In depth knowledge of Software Development Life Cycle
(SDLC), having thorough understanding of various phases such as Requirements, Analysis/Design,
Development and Testing and Practical knowledge of Rational Unified Process (RUP).
 Extensive Knowledge of Systems Management, Design and Data Modeling.
 Hard-core experience involving Business Process Re-Engineering, Software Re-Engineering using
RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
 Excellent Training skills, facilitation, power point presentations, maintaining performance
metrics, devising training documentation & communicating to users.
 Strong understanding of information technology capabilities and dependencies, including
platforms, content management, e-document strategies and process mapping.
 Demonstrated high capacity to learn new technologies rapidly with no formal training.
 Proficient at creating and transforming business requirements into software requirement
specification (SRS) using Rational RequisitePro and designing business models using UML
diagrams such as use case model, Class Diagrams, Activity Diagrams, Sequence Diagrams and
Collaboration Diagrams in Rational Rose and MS Visio.
 Enormous experience with business process setup using UML Use Case Modeling, Business
Process Modeling, QA testing, RUP, Agile and UAT.

Programming Languages
Operating Systems
Databases
Application Servers
Internet
Automation Tools
Bug Tracking Tools
Utility Tools
Reporting Tools
TECHNICAL SKILLS:
: C, C++, C#, VC++, ASP.NET, SQL, PLSQL
: UNIX, Windows 95/98/NT/2000/XP, Linux.
: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase
: IBM Web sphere, ATG Dynamo, BEA WebLogic.
: HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE.
: MS Visio, Rational Rose, Rational ClearCase, Rational RequisitePro
:Mercury TestDirector, Rational ClearQuest
:MS Office Suite, MS Project, TOAD, Adobe Photoshop
:Crystal Reports, SQL Server Reports (SSRS)
Data warehousing :Informatica, Business Objects, Cognos, Erwin
Testing Tools :Quick Test Pro (QTP), Test Director, Win Runner, Load Runner

Education: Bachelors in Computer Science from university of the Punjab-2008

Work Experience

J.C. Penney Co.-Plano, Texas July 2017 – Present

Sr. Business Analyst

 Involved in gathering business requirements from the end users and management.
 Obtained business requirements from business users and stakeholders using JAD sessions,
brainstorming sessions, focus groups and personal interviews on AGILE/ SCRUM methodology
 Created high quality functional requirement specifications and supporting documents for
business systems.
 Work with technical team of developers to manage client requirements using RequisitePro,
design of web services, integration with existing processes and/or restructuring processes based
on principles of SOA, and SOA Governance
 Responsibilities included leadership, planning, communication and coaching to ensure process
and system improvement needs of Assortment planning and Demand Planning & Replenishment
capabilities met.
 Performed Data standardization, Data cleaning, ETL operations and have designed data
conversions from wide variety of source systems including Oracle, SQL Server, flat files, XML
using Talend.
 Analyzing the source data to know the quality of data by using Talend Data Quality.
 Involved in Data Extraction from Oracle, Flat files and XML files using Talend
 Performed extensive work on Assortment Planning and other Warehouse modules.
 Responsible for Data Migration from ADW (Accounting Data Warehouse) to New Data Store via
MDM Master Data Management.
 Integrated data from disparate systems to give holistic reporting across Global information
solution center.
 Ensure the accuracy of data mappings and master data Management (MDM) best practices across
the Business
 Created Physical Inventory process for retail stores, consisted of data integration and inventory
processes with third party vendor
 Maintain, extract, review and analyze data from various data sources like Data Warehouse and
WMS systems to ensure correctness, completeness, and integrity using SQL and Tableau through
Joins, Data blend, sets, filters, calculated fields, indexes, stored procedures.
 Implement High Jump WMS with NetSuite ERP
 Ensure data maps between TMS, ERP, WMS, EDI meet business requirements.
 Responsible for establishing and maintaining positive business relationships with IT managers
and clients, and ensuring that business objectives and priorities which are aligned.
 Interpreted business objectives to support the implementation of technical software
application.
 Actively involved throughout all steps of the Software Development Life Cycle (SDLC)
 Facilitated Change Management across entire process from Project conceptualization to Testing
through Project Delivery, Software Development and Implementation Management in diverse
Business and Technical Environments.
 Responsible for all Distribution Center and Inventory Control projects from initiation to
implementation
 Developed, implemented and promoted electronic business solutions between Sears Co. and its
Vendors and retail distribution base.
 Worked cross functionally with distribution, receiving and operations teams identifying and
eliminating slack within the customer fulfillment process
 Identified and analyzed the security and distribution groups from each department
 Used the DataStage Director and its run-time engine to schedule running the solution, testing
and debugging its components, and monitoring the resulting executable versions on an ad hoc or
scheduled basis.
 Used the Unified Change Management (UCM) tool, Rational ClearQuest to maintain and track the
stakeholders requested enhancements and changes.
 Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform
and finally load into the Data Marts.
 Integrated static data with other systems to maintain a central repository of common data
 Designed the system, prepared UML and sequence diagrams using Rational Rose.
 Involved in set up of testing methodologies and improvement of process model.
 Used ClearCase for creating documents repository and sharing the documents across the team.
 Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives
using the UML methodologies.
 Created traceability matrix to ensure that the requirements are traced to the test cases.
 Created and managed project templates, use case templates, requirement types and
tractability matrix in Requisite Pro.
 Conducted extensive requirement analysis using Rational requisite pro
 Involved in designing business use case scenarios, use case realizations diagrams, and workflow
charts for documenting the requirements.
 Involved in assisting the development of functional requirements, static testing the applications
by preparing and developing the Test Plans and Test Rules, editing and writing Test Cases, Test
Scenarios and Test Scripts.
 Executed the test cases manually for various job submissions in batch processing by using the
Test Director/Mercury Quality Center.
 Did the regression testing using pre-existing test cases besides integration testing of various
modules of the application.
 Developed schemas for extraction, transaction, and loading (ETL) using Solonde Warehouse
Workbench to expedite data integration between systems.
 Worked closely with the project team in planning, coordinating and implemented QA
methodology on various phases of the application.
 Analyzed results of Regression Testing as performed by Testers using QTP and held meetings
with Developers and Testers.
 Resolved defects during testing, UAT and integration phase
 Validated data in development environment and UAT environment.
 Expertise and complete understanding of QA Life Cycle, which includes Designing, Developing,
Execution and Documentation of the Test Cases, Test Plans. Highly skilled in preparing and
reviewing of Test Cases for UAT.
 Performed Functional Testing, helped in Unit testing, Black Box testing.
 Interacted with the developers to report and track bugs using Test Director.

Environment: Talend,DB2, UML, SQL, PL/SQL, MySQL, Rational Rose, Requisite Pro, Zachman
Framework, ClearCase, ClearQuest, UAT,WinRunner 6.0, Load Runner 6.0, Rational Clear Case

Family Dollar Stores-Matthews, N.C. Feb 2015 – June 2017

Sr. Business Analyst
 Worked with the core team to design business requirement, collection approach based on the
project scope and SDLC Methodology
 Worked in an Agile Team (Transformers) which deal with the documents that are given to
customers/clients for review as part of the approval process.
 Designed and developed Project document templates based on SDLC methodology
 Implemented the concepts of Cash Management, Business Process Engineering (BPE) and
Business Process Reengineering (BPR) to enhance the auditing and review process
 Work closely with Business Owners and Stakeholders to outline Business Requirements.
 Work with System analyst and IS teams to understand the flow of data.
 Reviewed and analyzed data from various sources.
 Extensive success in translating business requirements and user expectations into detailed
specifications employing Unified Modeling Language (UML) in an SOA environment.
 Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
 Facilitate risk management workshops, recording risk and assigning risk for mitigation. Research
and resolve system issues and perform application testing as necessary.
 Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and
Use Case Narrative using the UML (Unified Modeling Language) methodologies
 Produce metrics reports from data derived from database as necessary for the project.
 Identified gaps and performed gap analysis with respect to CMS requirements
 Created Mapping Documents, Report Mockups and modified existing report mockups as to CMS
requirements and finalized for development
 Coordinated with different agencies in tracking the progress of the software development and
resolving the issues, worked with the UI team to create the User Interface Mock-ups for the
Business.
 Created context and workflow models, information and business rule models, Use Case and
Object Models during the analysis using rational tools.
 Hands on experience with T-SQL in writing triggers, tables, user defined functions, views,
indexes, and relational database models and data integrity.
 Troubleshot the designed jobs using the DataStage Debugger.
 Tuned DataStage transformations and jobs to enhance their performance.
 Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
 Created test scripts for all the test cases in PL/SQL.
 Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams
using Microsoft Visio and Rational Rose.
 Performed the requirement analysis, impact analysis and documented the requirements using
Rational Requisite Pro.
 Was involved in maintaining and cleaning up of the regression test case database i.e. identifying
the redundant or irrelevant test cases and deleting them from the database so that the
software certification process expedited.
 Formulated logical statements of business requirements researched and evaluated alternative
solutions and recommend the most efficient solution for system design.
 Supported UAT to confirm that the system under test meets the user needs and provides
confidence in its use. Used MS Visio for Data Flow.
 Worked with customer to understand existing data, prepared mock data for UAT test,
postproduction data analysis, troubleshooting. Used SQL Developer, Toad for Data analysis in
Oracle and MySQL DB.
 Helped in Test Case Preparation, Test Case Guidelines, and coordinated customers for UAT Sign-
off and Error Tracking. Actively used JIRA software.
 Review requirements and understand technical recommendations and constraints, and develop
comprehensive and accurate functional specifications; Data Mapping, and process flows.

Environment: Windows XP, Business Objects, Zachman Framework, MS Excel, Word, Casewise
Corporate Modeller, power point, JAVA, SQL, PL/SQL, MySQL, DB2, SAS database

Puma, Dallas, TX Sept 2013 – Jan 2015

Business Analyst

 Interfaced with the client as part of the Requirements Engineering team to finalize the project
scope.
 Utilized Impact Enterprise for tracking and monitoring incidents, risk management, and auditing
business processes.
 Heavy interaction with oil sands field personnel and management.
 Assisted the PM in developing Use Cases and project plans also managed changes to the scope of
the project.
 Conducted user interviews, gathered Requirements, analyzed the Requirements and managed
changes using Rational Suite.
 Conducted interviews with end-users to collect requirement and business process information.
 Implemented data access, storage and validation routines on the database server using
Procedural Language/Structured Query Language (PL/SQL).
 Developed business process models in RUP to document existing and future business processes.
 Performed extensive Requirement Analysis including data analysis and gap analysis.
 Designed and developed project document templates based on SDLC methodology.
 Participated in various stages of data and requirement analysis for project needs.
 Identified internal and external system requirements, design and configuration set-up, created
User Documentation and conducted training classes.
 Designing, programming and managing data interfaces, data validation and providing with data
modeling.
 Developed business requirement, specification documents as well as high-level project plan.
 Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
 Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
 Relieved pressure off the PM by maintaining artifacts and portions of the project binder.
 Documented and delivered Functional Specification Document to the project team.
 Assisted the Project Manager to develop both high-level and detailed application architecture to
meet user requests and business needs.
 Involved in the creating the User Interface Specification Document and User Training Manual as
per project specification with the help of development team
 Participated in the logical and physical design sessions, assisted and developed high and low
level design documents.
 Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform
and finally load into the Data Marts.
 Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
 Used the DataStage Designer to develop processes for extracting, cleansing, transforms,
integrating and loading data into data warehouse database.
 Responsible for writing test plan and test cases and execution of test cases manually.
 Performed functional, integration, regression, system, and acceptance testing.
 Designed the test cases using Quality Center.
 Performed task decomposition, delegated tasks and monitored project milestones using MS
Project.
 Assisted the PM in performing Risk Assessment, Management and Mitigation.

Environment: Microsoft Office Suite, Microsoft Visio, Documentum, UML, Oracle, SQL, SQL Server,
Sybase, PL/SQL, UNIX, VBScript, C#. NET, Business Objects, TestDirector, LoadRunner

Acosta Sales and Marketing, Jacksonville, FL Sept 2011 - Aug 2013

Business Analyst

 Researched problem items and made the necessary adjustments to avoid buy-ins.
 Responsible for implementing supply chain and operations solutions in the oil & gas exploration
& production lines in the AP-Refinery.
 Conducted interviews with the clients for gathering requirements and evaluation/analysis of
their data. Converted the business requirements into IT specifications.
 Created source table definitions in the DataStage Repository by studying the data sources.
 Used the DataStage Director and its run-time engine to schedule running the solution, testing
and debugging its components, and monitoring the resulting executable versions on an ad hoc or
scheduled basis.
 Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform
and finally load into the Data Marts.
 Performed the requirement analysis and documented the requirements.
 Gathering and documenting the requirements that are critical to the business mission and using
those requirements to design application software using a Use Case in Requisite Pro.
 Created Use Cases, Workflows, and Screen Shots for the Application
 Use Cases and other Process Flow Models are designed using Visio and Rational Rose.
 Developed the business and functional requirement specification describing and prioritizing of
the requirements.
 Identified and documented issues, risk and gaps, their descriptions, their impact and provided
recommendation and alternatives to develop the application to meet the user requirements
 Developed Project Status metrics for weekly evaluation of Project Status and impact of the
Change Request on the Time line.
 Conducted JAD Sessions to develop an architectural solution that the application meets the
business requirements, resolve open issues, and change requests.
 Followed the RUP methodology for the entire SDLC.
 Performed feasibility, adaptability study and risk analysis to identify the business critical areas
from USER perspective.
 Wrote test cases and test scripts for the User Acceptance Testing
 Updated and maintain customer database.
 Initiated customer contact in order to investigate unclear Breakpoint Claim information.
 Conducted detailed reviews and analysis to determine if clients account activity warranted
additional investigation to determine if clients are eligible for a Breakpoint refund.

Environment: RUP, UML, Use Case, Rational RequisitePro, Rational Soda, Rational Rose, Rational
Clear Case, Rational Clear quest, Java, MS Word, MS Excel, VISIO, Java, DB2, Oracle 9 , Sybase ,
UNIX,XML