Introduction to HR

Sample Questions for Chapters 4

Chapter 4—Job Analysis

Multiple Choice Questions

1) The information resulting from job analysis is used for writing _____.
a) job descriptions
b) work activities
c) job context
d) performance standards

2) Information regarding job demands such as lifting weights or walking long

distances is included in the information about _____ an HR specialist may collect
during a job analysis.
a) work activities
b) human behaviors
c) human requirements
d) job context

3) Which of the following data collection techniques would be most useful when
writing a job description for a software engineer?
a) distributing position analysis questionnaires
b) interviewing employees
c) analyzing organization charts
d) observing employees

4) Reviewing relevant background information such as organization charts, process

charts, and job descriptions is the ________ step of performing a job analysis.
a) first
b) second
c) third
d) fourth

5) While performing the fifth step of a job analysis, it is essential to confirm the
validity of collected data with the ________.
a) HR manager
b) union leader
c) legal department
d) worker

6) Hossam records every activity he participates in at work along with time in a

notebook. This approach to data collection for job analysis is based on _____.

a) Diaries
b) Interviews
c) Direct observation
d) Questionnaires
7) Which of the following is included in the job specifications?
a) personal qualities
b) traits
c) skills
d) all of the above

True or False
1) Job enlargement refers to assigning workers additional activities at a similar level.

2) After completing an interview for job analysis, the data should be verified with the
worker’s immediate supervisor.

3) In reengineered business processes, workers tend to become collectively

responsible for overall results rather than individually responsible for just their own
tasks.

Answer the following questions

1. Explain how job analysis provides information useful in recruitment and selection,
compensation, and performance appraisal.

2. What are the advantages and disadvantages of using interviews to collect job
analysis data?
3. Explain why a job analyst might use a position analysis questionnaire instead
observation to analyze a job?