Chapter 3

Thursday, February 7, 2019 12:42 PM

• Alvin Toffler
○ 3 waves
§ Rural: Every society was a farming societ
§ Industrial:
§ Informational:
• Stake holders: anybody who has a stake in the o

○ Internal: Employees, Owners, board of direct

○ External:
§ Task Environment: Groups of people you ha
§ General Environment:
○ Internal Stakeholders

• Technology:
○ Has been impactful.
ty

organization.

tors.

ave to deal with everyday

 § General Environment:
○ Internal Stakeholders

• Technology:
○ Has been impactful.
§ Ecommerce: sales side of electronics busi
breath of activities that are included in
enterprise
§ E-organization: the application of e-busi
organizations.
○ There are 3
§ Internet
§ Intranet
§ Extranet:
○ Technology makes time and space irrelevant.
○ Sometimes people use the internet too much.
• Ethics:
○ In general an ethical dilemma, a situation i
whether to pursue a course of action that ma
organization but that is unethical or even i
○ Ethics are the standards of right and wrong
○ Ethical behavior is behavior that is accepte
“wrong” according to those standards.
○ value system, the pattern of values within a
○ Values are the relatively permanent and deep
attitudes that help determine a person’s beh
○ Ethics are what you do when no one is watchi
○ Four approaches to Deciding Ethical Dilemma:
§ Utilitarian Approach: is guided by what w
for the greatest number of people.
§ Individual Approach: is guided by what wi
best long-term interests, which ultimatel
interest.
§ Moral-rights Approach: is guided by respe
human beings.
§ Justice Approach: is guided by respect fo
and equity.
iness, or e-bussines is the entire
n a successful internet base

iness concepts to all

(Overuse it)

in which you have to decide

ay benefit you or your
illegal
to influence behavious.
ed as “right” as opposed to

an organization.
ply held underlying beliefs and
havior.
ing.
:
will result in the greatest good

ill result in the individual’s

ly are in everyone’s self-

ect for the fundamental rights of

Test will be 50 q
or impartial standards of fairness Chapters 1,2, and
questions Multiple Choice.
d 3 and your notes.
 interest.
§ Moral-rights Approach: is guided by respe
human beings.
§ Justice Approach: is guided by respect fo
and equity.
○ Laurence Kohlberg made the three rules of Mo
§ Level 1, preconventional—follows rules. (
§ Level 2, conventional—follows expectation
order, they just need to see that they ha
§ Level 3, postconventional—guided by inter
values and standards)
○ Code of ethics: a formal written down set of
organizations actions.
○ Whistle blowers: an individual who reports a
to the individual.(employee, or even an outs
organizational misconduct to the public.)
○ Social Responsibility: A managers duty, is t
the organization and society
§ Two views
§ Classical: Managers goal is to maximize p
§ Socioeconomic: Managers responsibility go
profits, and looks to do good in society.
□ Sustainability: Economic development
without compromising the needs of tom
□ Philanthropy: giving away money that
Making charitable donations to benefi
○ Diversified workforce: American are shifting
§ Trends in the workforce
□ Aging
□ Women: More women are working and are
however it is white women that are ge
the minority
□ Race & Ethnicity:
□ Sexual orientation: Benefits,
□ Physical & mental disabilities
□ Education
ect for the fundamental rights of
Test will be 50 q
or impartial standards of fairness Chapters 1,2, and

oral Development:
(Follow orders and Obey)
ns of others.(Don’t need hard
ave
rnal values. (Follow their own

f ethical standers guiding an

a misconduct of the organization

side consultant, who reports

to take action that will benefit

profits.
oes well beyond maximizing
.
that meets the needs of today,
morrow
you think will benefit the world.
it humankind.
g and we are becoming more diverse

e breaking the glass celieng,

etting to upper management, and
questions Multiple Choice.
d 3 and your notes.
 the minority
□ Race & Ethnicity:
□ Sexual orientation: Benefits,
□ Physical & mental disabilities
□ Education
§ Barriers to diversity
□ Stereotypes: Group generalization
® Have to have some accuracy to them
® Need to be descriptive not vetitiv
® Are defective if they're your firs
® Can be effective if it is modifiab
® Can be effective if they are consc
® Ethnocentrism: Viewing other cultu
◊ Arrogance
◊ Every culture thinks that they
® Peroculism: Our way is the only wa
® People who are afraid of reverse d
® Lack of support of family demands:
m
ve (Judgmental)
st best guess
ble upon further investigation
ciously held
ures through your cultures eyes.

are better than

ay.
discriminations
: Affects women.