Guide

Datto’s 2019
Select Vendor Program

Select Vendor Program Guide | 1

The Datto partner community has grown at an incredible rate and it’s you, our loyal partners who are our
biggest source of motivation and innovation. The strong investments we make into partner enablement
programs are designed to help grow your business - faster.

The goal of the Datto Select Vendor Program is to provide a resource center of recommended
complementary vendors, specifically identified to improve MSP business operations and productivity in a
variety of areas. Save time by allowing us to do the research for you, and save money by taking advantage
of pre-negotiated discounted rates for Datto partners, only.

Table of Contents
Sales/Marketing Technology Solutions
MindMatrix (Global) BrightGauge (Global)

TRIdigital (Global) IDAgent (Global)

QuoteWerks (Global) TitanHQ (Global)

Inbay (Global)
Training / Peer Groups Mission Control (Global)
TruMethods (Global)
CompTIA (Global) Financing
Taylor Business Group (North America Only) GreatAmerica (US Only)

MSP-Ignite (North America Only ) National Commercial Capital (Canada Only)

Sales/Marketing GLOBAL

MindMatrix
We understand marketing isn’t easy and you likely don’t have the time or resources to dedicate to this
area of your business, which is exactly why we’ve introduced MarketNow Concierge, a marketing program
exclusive for Datto partners, powered by MindMatrix.

This comprehensive program can take your marketing to the next level. As a Concierge member, your
personal account representative will provide unlimited support for marketing services on your behalf.
Concierge will handle your marketing needs while you focus on your managing your business.

• Importing and organizing your leads and sales assets

• Customizing content

• Implementing CRM integrations

• Generating marketing reports

• Sales playbooks

• Asset management

• Outlook plug-ins

Datto Partner Discount:

• $150 off monthly service, equivalent to $1,800 off annual service

How To Take Advantage:

• http://www.marketnowservices.com/

Select Vendor Program Guide | 3

 GLOBAL

TRIdigital
The TRIdigital Marketing team has over 70 years of combined experience, and we focus specifically on
marketing for the IT industry. We can help you identify your target audience, create a dynamic strategy,
execute on marketing campaigns, long-form content and events-all with the goal of generating leads and
building ROI. Every piece of material we create is custom, designed for you by our marketing artists with
a passion for compelling copy and stunning visual design. Plus, we incorporated your culture and per-
sonality throughout, setting you apart by telling your story. We are TRIdigital, and we’re your IT marketing
department.

Datto Partner Discount:

• 10% off annual contract ($5k and $7.5k contract options)

How To Take Advantage:

• https://tridigitalmarketing.com/datto-partners/

4 | Select Vendor Program Guide

 GLOBAL

QuoteWerks
QuoteWerks provides the tools necessary for MSPs and VARs to efficiently and accurately prepare,
manage, and deliver interactive sales quotes and proposals to their customers. With QuoteWerks, you can
create quotes and proposals in minutes and streamline your sales quoting process by integrating with
your CRM/PSA and accounting solutions, such Autotask PSA, ConnectWise, Outlook, and QuickBooks.

Our complete distributor procurement integration saves you countless hours by enabling you to retrieve
your pricing and availability, place electronic orders, and track your shipments, serial numbers, and
receiving. Our Product Content Subscription makes it easy to create visual appealing quotes with product
pictures, customer friendly descriptions, accessories, and more. You can even deliver quotes through
the cloud, which enables your customers to electronically sign and accept your quote, as well as make
payment. Best of all, you know every time your customer views the quote.

With QuoteWerks, it is easy to quote your Products, Services, Managed Services, and even HaaS.

Datto Partner Discount:

• Free 90 Day QuoteValet Trial

• 10% discount on licenses and Update Maintenance Program for new customers

• Customers with the Upgrade Maintenance Program (UMP) will receive the current release
of QuoteWerks, and all updates and upgrades released during the 12 month UMP period.
The UMP is only offered in 12 month periods. Customers are not required to purchase the
UMP. However, if customers wish to receive updates that are released, they would need to
purchase the UMP at that time. Click here to learn more.

How To Take Advantage:

• https://www.quotewerks.com/DattoSelectVendorProgram.asp

Select Vendor Program Guide | 5

 Training/Peer Groups GLOBAL

TruMethods
TruMethods is a business transformation organization launched nearly 10 years ago by industry leader
Gary Pica. Gary started TruMethods with the purpose of sharing a proven framework to help MSPs
achieve more recurring revenue sales and industry leading profitability. TruMethods combines training,
community, software, and peer to help MSPs reach World Class results. The FormulaWon coaching
program along with their software, myITprocess, are changing the way MSPs operate. Nearly 20% of the
MSP Mentor 501 are powered by the TruMethods framework.

Datto Partner Discount:

TruMethods is offering a special myITprocess bundle for Datto partners. myITprocess is the first true vCIO
management platform. With myITprocess you’ll have a foundation to build a technology standards library,
have access to pre-loaded industry standards, and the ability to perform proactive technical alignment
for all your customers.

This special offer includes: More information about what you get withmyITprocess:

• $495/month • Access to pre-loaded industry technology

standards.
• $1,000 onboarding fee waived!
• An 8-week onboarding process to get your team
• Your second month at no charge
setup for success.
• A total savings of $1,495!
• A dedicated Member Success Advisor to help
you every step of the way.

• Community! Learn from other MSPs who are

leveraging myITprocess and growing their MSPs.

How To Take Advantage:

• https://www.trumethods.com/datto

6 | Select Vendor Program Guide

 GLOBAL

CompTIA
CompTIA is a leading voice and advocate for the $4.8 trillion global technology ecosystem; and the more
than 35 million global IT workforce who design, implement, manage, and safeguard the technology
that powers the global economy. Through education, training, certifications, advocacy, philanthropy, and
market research, CompTIA is the hub for advancing the tech industry and its workforce.

Datto Partner Discount:

• $100 off first annual membership

• 15% off training certifications

How to Take Advantage:

• CompTIA Membership: http://www.mylanderpages.com/CompTIA/datto

• Certifications Discount Code: DATTO152019 https://certification.comptia.org/

Select Vendor Program Guide | 7

 NORTH AMERICA
[ONLY]

Taylor Business Group

Taylor Business Group is an executive coaching firm that focuses on IT Solution Providers. Founded in
2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in
delivering best practices to their service, sales and administrative functions.

Our goal is to make the business of business easy, so you, the owner, can get back to doing what you love.
Our vision is a world where the metrics for successful businesses are well understood; the methods for
achieving them easily taught and retained.

We provide ideas and methodologies for the management team of our clients to implement or enhance
strategic thinking into their organization. This results in providing their employees and customers a
clear vision of the client’s future, the products and services to be offered, and the means to deliver their
services and products for a reasonable profit.

Datto Partner Discount:

• 65% discount on onboarding and a 25% discount on the first year membership in a Business
Improvement Group (a savings of over $1,500).

Landing Page:
• https://taylorbusinessgroup.com/index.php/datto-select-vendor-program

8 | Select Vendor Program Guide

 NORTH AMERICA
[ONLY]

MSP-Ignite
Learn about MSP best practices in your own personalized Peer Group of like-minded owners.

We encourage best practice sharing, change implementation that lead to greater success and
profitability.

MSP-Ignite offers a peer group experience that is unique to MSPs in the IT industry. If you are serious
about evaluating and improving your model for success through sharing and collaboration of best
practices, this is the way to do it.

Learn from the successes and challenges of your peers, and find solutions to common problems.

We offer peer groups that are custom tailored to MSPs and lead by a Certified Facilitator.

Datto Partner Discount:

• Free 3 month trial

How to Take Advantage:

• http://www.msp-ignite.com/datto/

Select Vendor Program Guide | 9

 Technology Solutions GLOBAL

BrightGauge
BrightGauge, a Continuum company, was started in 2011 to fill a missing need in the small-to-medium
IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge
Software allows you to display all of your important business metrics in one place through the use of
gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge
integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot,
QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Learn more at bright-
gauge.com.

Datto Partner Discount:

• 60-day free trial and free implementation

How To Take Advantage:

• http://info.brightgauge.com/datto-select-vendor

10 | Select Vendor Program Guide

 GLOBAL

ID Agent
ID Agent’s Dark Web ID™ is the leading dark web monitoring platform in the Channel. The award-winning
solution combines human and sophisticated intelligence with search capabilities to identify, analyze
and proactively monitor for an organization’s compromised or stolen employee and customer data. Only
available directly from ID Agent, Our Channel-exclusive service provides the most validated credential
exposure data available. More Managed Service Providers globally rely on Dark Web ID than any other
monitoring service to provide actionable stolen credential data.

Datto Partner Discount:

• 1 additional domain for ongoing dark web monitoring (minimum value of $1,200 per year)

How to Take Advantage:

• https://info.idagent.com/datto-select-vendor-program

Select Vendor Program Guide | 11

 GLOBAL

TitanHQ
TitanHQ are a 25-year old multi-award winning web filtering, email filtering and email archiving SaaS
business. We protect 7,500 businesses and work daily with over 1,500 MSP’s. We protect your customers
from malware, ransomware, phishing, viruses, botnets and other cyber threats. Most importantly our
products were built from the ground up with MSP’s for MSP’s. We save MSP’s support and engineering
time by stopping problems at source while also providing ideal products to sell in your technology stack.

Datto Partner Discount:

• 10% off WebTitan, SpamTitan, and ArcTitan, with the first 50 seats free for the first year.

How to Take Advantage:

• https://www.titanhq.com/datto

12 | Select Vendor Program Guide

 GLOBAL

Inbay
Providing exceptional service to our MSP partners and their clients is our number one priority. Inbay has
provided specialist IT support since 2003, first as an MSP, and now as a trusted partner to MSPs on an
international basis.

We have built a reputation for helping our partners grow their managed services businesses by providing
the highest quality NOC, and project services.

Operating from headquarters in London, with local sales offices in the US and Australia, Inbay offers
MSPs 24/7 support to complement and extend their own resources, enabling them to scale cost
effectively and drive profitable growth.

Datto Partner Discount:

• Specialist monitoring of your Datto fleet by our Datto Technical Specialist team.

• 20% off NOC list pricing for all Datto partners.

How To Take Advantage:

• https://www.inbay.co.uk/datto-select-vendor-program/

Select Vendor Program Guide | 13

 GLOBAL

Mission Control
Mission Control NOC and HelpDesk is an industry leader in quality and service for MSPs and their clientele.
Our goal is to increase the capacity of MSPs in servicing their clients. We become either the dedicated,
overflow, or after-hours Helpdesk and NOC roles as an extension of the IT provider so that it is seamless
to their client, the end-users. Our clients are IT service companies looking to utilize us as a way to provide
enhanced support to their clientele, allowing them to focus on growing their businesses.

With a best-in-class reputation, Mission Control is fully dedicated to Datto partners, with direct integrations
into all products. We are also a partner and customer of Datto, a unique advantage into understanding the
company, products, and people. Here are some brief advantage points with Mission Control:

• Exclusively operated in Ontario, Canada. Only • No requirement on tools such as documentation.

internal resources, never outsourced.
• English-as-a-first-language, servicing 24/7, all
timezones, 366 days on a leap year.
• Only technical staff with MSP career experience.
• NOC and HelpDesk team is one and the same.
All in the same place, all with the combined
skill sets.
• Independent call lists for every client to avoid
escalations and improve overall service quality.
• Familiar team members to your account,
including Technicians, Dispatchers, Client
Success and Account Managers.
• All calls recorded for quality assurance and
training purposes.

• No Contracts, No Minimums, No Onboarding Fees. • Robust focus on customer service, quality

delivery and client satisfaction.
• Autotask/Datto Bridge allows for automatic
synchronization of applicable tickets from MSP
Autotask to MC Autotask and back.

Datto Partner Discount:

• 20% off list price for Datto partners.

How to Take Advantage:

https://www.missioncontrolnoc.com/landing/datto

14 | Select Vendor Program Guide

Financing UNITED STATES
[ONLY]

GreatAmerica
GreatAmerica Financial Services is facilitating the As-A-Service model to MSPs and IT Solution Provid-
ers. Datto partners have access to a custom program allowing them to obtain Datto products and place
them in customer locations as part of their Managed Services offering. GreatAmerica will rent the Datto
devices to Datto partners on a 3-year payment plan, enabling the partner to go to market with a BDR as a
Service offering. GreatAmerica also has standard financing programs and Hardware as rental Programs
to help build additional As-A-Service models for other product lines

Datto Partner Discount:

• Partners obtain Datto storage devices on a 3-year rental agreement with monthly payments as low
as 0% on the stream of 36 monthly payments. The program allows MSPs and IT Solution Providers
to be cash flow positive day one on their Datto as a Service offering and the flexibility to control the
customer experience.

How To Take Advantage:

• http://www3.greatamerica.com/datto-as-a-service

Select Vendor Program Guide | 15

 CANADA
[ONLY]

National Commercial Capital

National Commercial Capital, Inc. (NCC) is an independently owned specialty finance company, founded
in 2002. Our team of skilled professionals are committed to providing the highest level of service to you
and your business. We offer a broad spectrum of products and services, which can be customized to
meet your specific needs.

Datto Partner Discount:

• Datto. Inc. has partnered with National Commercial Capital as the preferred Canadian finance
company to enable the financing of Datto hardware and other services provided by partners.
National Commercial’s personal service coupled with their ease of use will provide clients with
the speed, simplicity, and convenience required to make timely and cost-effective software
financing decisions.

How To Take Advantage:

• To receive more information and take advantage of this program, please contact your Datto
Channel Account Manager.

NEED HELP?
Your best contact at Datto is always your Channel Account Manager.
For additional help, contact partners@datto.com.

16 | Select Vendor Program Guide