Beruflich Dokumente
Kultur Dokumente
117020237
Manajemen 2G
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X1 X2
/SAVE RESID.
Regression
[DataSet0]
Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Kualitas . Enter
Pelayanan,
Hargab
a. Dependent Variable: Kepuasan Pelanggan
b. All requested variables entered.
Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate
a
1 .688 .474 .435 6.256
a. Predictors: (Constant), Kualitas Pelayanan, Harga
b. Dependent Variable: Kepuasan Pelanggan
ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 951.317 2 475.659 12.155 .000b
Residual 1056.550 27 39.131
Total 2007.867 29
a. Dependent Variable: Kepuasan Pelanggan
b. Predictors: (Constant), Kualitas Pelayanan, Harga
Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 4.168 4.978 .837 .410
Harga 1.247 .323 .570 3.858 .001
Kualitas Pelayanan .227 .139 .242 1.636 .114
a. Dependent Variable: Kepuasan Pelanggan
Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 11.76 33.08 25.93 5.727 30
Residual -12.926 11.612 .000 6.036 30
Std. Predicted Value -2.474 1.247 .000 1.000 30
Std. Residual -2.066 1.856 .000 .965 30
a. Dependent Variable: Kepuasan Pelanggan
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X1 X2
/PARTIALPLOT ALL
/RESIDUALS HISTOGRAM(ZRESID) NORMPROB(ZRESID).
Regression
Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Kualitas . Enter
Pelayanan,
Hargab
a. Dependent Variable: Kepuasan Pelanggan
b. All requested variables entered.
Model Summaryb
Adjusted R Std. Error of the
Model R R Square Square Estimate
1 .688a .474 .435 6.256
a. Predictors: (Constant), Kualitas Pelayanan, Harga
b. Dependent Variable: Kepuasan Pelanggan
ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 951.317 2 475.659 12.155 .000b
Residual 1056.550 27 39.131
Total 2007.867 29
a. Dependent Variable: Kepuasan Pelanggan
b. Predictors: (Constant), Kualitas Pelayanan, Harga
Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 4.168 4.978 .837 .410
Harga 1.247 .323 .570 3.858 .001
Kualitas Pelayanan .227 .139 .242 1.636 .114
a. Dependent Variable: Kepuasan Pelanggan
Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 11.76 33.08 25.93 5.727 30
Residual -12.926 11.612 .000 6.036 30
Std. Predicted Value -2.474 1.247 .000 1.000 30
Std. Residual -2.066 1.856 .000 .965 30
a. Dependent Variable: Kepuasan Pelanggan
Charts
*Nonparametric Tests: One Sample.
NPTESTS
/ONESAMPLE TEST (RES_1) KOLMOGOROV_SMIRNOV(NORMAL=SAMPLE )
/MISSING SCOPE=ANALYSIS USERMISSING=EXCLUDE
/CRITERIA ALPHA=0.05 CILEVEL=95.
Nonparametric Tests
EXAMINE VARIABLES=RES_1
/PLOT BOXPLOT STEMLEAF NPPLOT
/COMPARE GROUPS
/STATISTICS DESCRIPTIVES
/CINTERVAL 95
/MISSING LISTWISE
/NOTOTAL.
Explore
Descriptives
Statistic Std. Error
Unstandardized Residual Mean .0000000 1.10200941
95% Confidence Interval for Lower Bound -2.2538623
Mean Upper Bound 2.2538623
5% Trimmed Mean .0402884
Median -.8286101
Variance 36.433
Std. Deviation 6.03595415
Minimum -12.92572
Maximum 11.61210
Range 24.53782
Interquartile Range 10.18031
Skewness .131 .427
Kurtosis -.323 .833
Tests of Normality
Kolmogorov-Smirnova Shapiro-Wilk
Statistic df Sig. Statistic df Sig.
*
Unstandardized Residual .097 30 .200 .966 30 .431
*. This is a lower bound of the true significance.
a. Lilliefors Significance Correction
Unstandardized Residual
Unstandardized Residual Stem-and-Leaf Plot
2.00 -1 . 02
3.00 -0 . 555
12.00 -0 . 001112234444
5.00 0 . 00113
6.00 0 . 567777
2.00 1 . 11