SHAIKH ABDUL GANI HUSSAIN BCOM, CCNA, LOTUS.

Plot No 18 Room No 8/38

Amman Street Salmiya,
Kuwait.
Mobile: 97834748.
E-mail: sk_gani12@yahoo.com

SUITABLE POSITIONS:
Network Engineer, System Administrator, Technical Support Engineer

MY SELF BRIEFLY:
I am an adaptable and adventurous individual who takes great pride in my ability to
work in a team and motivate all those around me to offer their best in order to meet
common objectives.

EDUCATION, PROFESSIONAL QUALIFICATIONS & MEMBERSHIPS

Professional Qualifications

Cisco Certified Network Professional (CCNP)in Routing and switching - Completed from Router
Switching Tiger forum (RST) www.rstforum.net

Cisco Certified Network Associate (CCNA),

Cisco Certified Network Associate (CCNA®) validates the ability to install, configure, operate, and
troubleshoot medium-size route and switched networks, including implementation and verification
of connections to remote sites in a WAN. CCNA curriculum includes basic mitigation of security
threats, introduction to wireless networking concepts and terminology, and performance-based
skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP,
Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information
Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs)

Lotus Notes R 6.5 (CLS Certified)

Installation and Configuration of Domino Server. The General trouble shooting of the Lotus Notes Mailing system. Taking
daily backup of Mails & server & restore after the crash.

Hardware and Networking

Completed Certification Course in Computer Hardware & Networking from JETKING Thane.

Windows Operating System (NT.4 Server Windows2003, Server/windows XP)

Administering the Windows NT operating system, creating users, adding them to appropriate groups and giving specific
rights to required directory. General trouble shooting of the server. Daily Backups of entire database and all the drives of
the server. Installation & Administration of Windows NT and Workstation

Academic Qualifications

Bachelor of Commerce (B.com)

PROFESSIONAL EXPERIENCE

Worked with EnrichFin Securities Ltd a Broking Firm as an

IT Administrator, From 7 th Dec 2011 – 10 th June 2012.

IndiaNivesh Securities Pvt Ltd Worked with IndiaNivesh securities

from 6 th Dec 2010 till 20 th June 2011.
Designation : Technical Support Engineer
Job Profile

Job Includes :

• Responsible for supporting user complaints

• Configuring and troubleshooting Outlook Client Locally as well as remotely
• Handling IndiaNivesh Securities application such as Odin Admin, Odin Client, LD
• Daily uploading Scrips file on server for remote users.
• Backup Management (Taking Daily backup of user mail file & File Server).
• Configuration, Troubleshooting& monitoring of Cisco Switch 2950/2960/3550.
• Network configuration (workgroup & domain) on client site.
• Installation, configuration & troubleshooting of Printers
• Installation of Office (2007) & other related software
• Handles all escalation calls of Outlook client
• Handling MS Outlook for Remote user’s
• Show my PC application used for taking remote of user system
• Installation & Configuration of network Printer & troubleshooting of print server problem
• Creating Users in Active Directory
• Setting specific rights for users in File Server
• Creating Users for Outlook in Net core(3rd Party application for MS-Outlook)
• Switching Vlans manually
• Took daily, weekly, monthly or yearly backup of all Routers and Switches, Daily, weekly and
monthly reports.

Jet Airways Pvt ltd Worked with Jet Airways as on site from 1 st April 2008
th
till 30 Nov 2010.

Designation : Remote Support Engineer (International Support)

Job Profile
• Configuring and troubleshooting Lotus Notes Client remotely.
• Handling Jet Airways internals application such as Sabre Interact, Sabre Native, etc.
• Involves in Server Backup activity for more than 45 servers.
• Configuring VPN server for abroad user to access Sabre Interact.
• Handles all escalation calls of Lotus Notes client
• Handling MS Outlook for abroad user
• WebEx application used for taking remote of user system
Nexpro Solutions Worked with Nexpro Solutions from 10 th Sept 2006 to
till 13 th March 2008.
Designation : Technical Support Engineer
Job Profile

• Responsible for supporting user complaints, Queries & Services over software through laid
down systems and Network.
• Involve in Lotus notes Installation & ID Configuration,
• Handling my client software troubleshooting (Design in Lotus notes).
• Installation & Troubleshooting of Ras Connectivity for Remote access for mail.
• Configuring & troubleshooting of Lotus Replication between server & Client
• Installation & troubleshooting of all type of Black berry Device On the user End
• Interacting with various vendors for sourcing products and solutions and for closure of calls
of certain machines, which are supported by them.
• Installing configuring & basic level of Troubleshooting of Linux Proxy Server & maintaining
Log for all the web site Activity, Block the Porn Site
• Backup Management (Taking Daily backup of user mail file & File Server).
• Handling Escalation of all lotus notes related Problem.
• Responsible for supporting user complaints,
• Configuration ,Troubleshooting& monitoring of Cisco Switch 2950/2960/3550,
• Resolving issues of applications and portals from network perspective.
• Bandwidth utilization of links
• Link testing and network distribution planning.
• Configuring print servers and printers for network printing
• Took daily, weekly, monthly or yearly backup of all Routers and Switches, Daily, weekly and
month reports.
• Good understanding of networking hardware and software including Cisco
Routers/Switches, Atrica Router /Switches and protocols.
• Strong Analytical, Communication and Problem solving skills providing high attention to
Quality & Accuracy
• Ability to work in a team oriented and fast-paced environment
• Installation & Configuring the network Printer & troubleshooting of print server problem.
• Installation & Configuration of new Switches
• Installation & Configuring & Administrating Of DHCP & Wins Server
• Tracking asset movements and ensuring software and hardware assets are within control

Field Engineer SHAH CompuServe Worked with SHAH

COMPUSERVE. Since 15 th Feb 2005 to 20 th Aug 2006.
Designation : Technical Support Engineer
Job Profile Working as Hardware Engineer at Desktop level

Job Includes :

• Installation of operating system like Windows 2003/ XP /2000 /2000 proff. / 98.
• Assembling of PC configuration of Hardware peripherals
• Installation of Office (2000, XP, 2003) & other related software
• Configuration of mail (Outlook Express & Microsoft Outlook) on client sites
• Installation, configuration & troubleshooting of Printers (Dot Matrix & Laser Jets)
• Network configuration (workgroup & domain) on client site.
OTHER QUALIFICATIONS
Computer: SQL, C, C++, Java, CCNP,

Extra curriculars: Carom.

PERSONAL DETAILS

Name : Mr. SHAIKH ABDUL GANI HUSSAIN

Date of Birth : 12th May, 1985
Sex : Male.
Marital Status : Single.
Nationality : Indian.
Languages Known : English, Hindi, Marathi
Contact Address : O Wing 504 Wafa Park Almas Colony Kausa Mumbra Thane 400612.

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