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www.prohance.net
What is ProHance?
ProHance is your
Fitbit For Enterprise
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Associated with Leading Organizations
Recently Acquired
Adopted by Leading Organizations across
Financial Services, Healthcare, Telecom 1 - 2 yrs.
IT & IT Enabled Services, Payroll
and Recruitment Services 2 - 4 yrs.
4 - 5 yrs.
5+ yrs.
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ProHance – Verticals and Processes Supported
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Delivering Impactful Results
20-30%
Time Efficiency
15-30%
Productivity
50-75%
Overtime Costs
5-10%
Profitability
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ProHance Use Case Scenario
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ProHance Use Case Scenario
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ProHance Use Case Scenario
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The ProHance Platform
The ProHance Analytics Platform
A comprehensive SaaS solution that can be hosted on premise or on the cloud backed by a
robust, intelligent analytics engine.
ProHance
Analytics Engine
Analysis
ProHance Mate Time Efficiency
Work Effectiveness
Quadrant Analysis
Lean Analysis
Risk & Compliance
Project Efficiency
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ProHance Modules and Reports
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Integration with Project Management
3rd Party
Solutions CRM/ERP Business
Intelligence
Helpdesk/ WFM
Call Center
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ProHance Rollout and next steps
Discover
Continuous
Baseline
Improvement
Benchmark
Easy to Deploy Go-Live within 2-4 Weeks ROI in less than 3 Months
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ProHance Key Differentiators
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Supervisor Dashboards – Activity Analysis
Activity Dashboard provides flexibility to the supervisor or manager to customize the view. One can add/remove widgets from the view,
select the filters & display parameters like chart types and also specify the reporting period. User can drill down to more detailed analysis from
each widget and also export data on-demand or schedule the report.
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Supervisor Dashboards – Capacity Planning
Workload Dashboard provides a quick insight into the entire team‟s workload. Team managers can use this dashboard to determine who are
the over worked team members and the underutilized team members. Administrator can define the business rules to determine who is an
overworked, healthy and underutilized team member.
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Supervisor Dashboards – Work Output Analysis
Work Output Dashboard has a provision to import productivity data available in external systems and compare that against the various
dimensions of employee time such as logged hours, productive hours, time efficiency, etc. The intuitive widgets in this dashboard aid in
understanding the gaps in the business processes and hence better decision making.
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End User Dashboards – Personal Productivity
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End User Interaction
End users can interact with ProHance client – intuitive pop-ups &
notifications provide real-time feedback to the end user and also collect end
user input – shift notification, activity away from system prompts, end user work
surveys, etc.
In addition, end users are empowered and have control on what gets displayed
on the timesheets and other reports – personal mode, suspend/resume, view
assigned tasks & select current task, tag activities, etc.
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ProHance Benchmarks
• Network Bandwidth Utilization
• 0.48 Kbps (Kilobits per second) per client
Hence for 100 systems, the bandwidth utilization will be 48 Kbps
• The above measurements were taken using network sniffer tool Wireshark
• Test conditions include:
• Heartbeat from client to manager: every 60 seconds
• Activity data flush from client to manager: every 120 seconds
• Simulated user activity on the system: 4 different applications every 2
minutes
• Stress/Load Testing
• 10,000 active users in ProHance connected to a single DP (data processor)
• The above measurements were conducted in our software labs using a in-
house developed load test kit; simulating real time data generation and flush to
DP
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User Data Privacy
• Personal information and sensitive personal data are protected under the IT Act
2000 and IT (Amendment) Act 2008.
• “Sensitive personal data or information” means:
• Passwords
• Financial information such as bank account, credit card, debit card or other payment instrument details
• Physical, physiological and mental health condition
• Sexual orientation
• Medical records and history
• Biometric information
• ProHance categorically does not collect, process or store any such data
• ProHance does not record any data that is within an application window (content)
such as text or form data except for the window title
• ProHance does not log keystrokes, screen capture/scrapping
• ProHance provides a „Personal Mode‟ to enable employees privacy needs. While
on this mode, no information about his/her activity on the desktop is recorded
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INDIA Office
#731, 2nd Floor, 3rd Block Koramangala, Bangalore 560 034
www.prohance.com