Beruflich Dokumente
Kultur Dokumente
OF PRODUCT NAMES
Nick Kolenda
Did you attribute kiki to the pointy shape? And bouba to the rounded
shape?
I did too.
But if your decision was arbitrary, then why do 95% of people make
the same choice (Ramachandran & Hubbard, 2001)?
Some researchers argue that names are the most important business
decision. In 1970, Exxon paid $100 million to generate their name
(Kotler et al., 2013).
What’s the secret? How can you construct a name — a name with no
inherent meaning — so that it sounds right for your product?
6 of 95
I consolidated that research into a four-step naming process. I call it
the Kolenda Naming Process. This article explains that process in
detail.
7 of 95
STEP 1: CHOOSE THE
CORRECT TYPE OF
NAME
Certain types of names are better suited for certain products. So let’s
categorize the types of names that exist.
8 of 95
Based on that diagram, you can probably infer the meanings. But just
in case…
Here’s the main takeaway. In that scatterplot, all of those points are
subjective. For any quadrant, some names might be more “word-like”
or “relevant” than others.
9 of 95
So now that we’ve categorized the names, we can pinpoint which name
would be most effective.
In this section, I’ll explain which names are more effective for certain
factors in those categories.
1. Persuasive
2. Memorable
3. Distinctive
4. Relevant
5. Emotional
10 of 95
First, incongruent names capture attention because they trigger
curiosity. Oftentimes, that curiosity produces a pleasant sensation in
our brain (which we misattribute to the product).
11 of 95
However, those benePits only occur with moderately incongruent
products.
That’s why you should avoid the top-right and bottom-left of the
scatterplot:
A persuasive name isn’t necessarily the “best” name for your business.
You should also weigh the other factors in this section.
But how could that be? Descriptive names explain the product. So how
could they be less memorable than a nonword — a name with no
relevance to the product?
12 of 95
According to our brains, a brand resembles a proper name (e.g., John,
Fred, Mary). And it makes sense. Proper names identify the collective
attributes of a person — much like brands possess various attributes
(e.g., emotion, personality).
But we don’t use descriptive proper names. When is the last time you
met somebody named Tall Skinny Man? You haven’t.
Not only would that name sound unusual, but our brains would also
have trouble encoding it. The descriptive nature would complicate the
encoding process. Descriptive names can work. But they need to
convey the connotation of a name.
Thus, memorable names avoid the extreme top right of the scatterplot.
With soaps and detergents, Wright’s Traditional Soap would be more
memorable than Simple Skin Care.
Thus, memorable names avoid the top-right and extreme left of the
scatterplot:
13 of 95
Factor 3: Which Names Are More Distinctive?
Not surprisingly, descriptive names are the least distinctive:
14 of 95
Factor 4: Which Names Are More Relevant?
In our scatterplot, the type of wording — word vs. nonword — is
neither good nor bad. However, the relevance dimension can help.
Among the four types of names, descriptive names are the most
relevant — followed by associative names.
Think of Apple. Apple is a real word — yet the word has nothing to do
with computers. So it’s a deviant name. And it’s positioned toward the
top left of the scatterplot.
15 of 95
The same concept applies to other businesses with deviant names:
Pandora, Amazon, Dove, Tide:
But here’s the main point. Your name doesn’t need relevance. It can
help some products. But it’s not critical. However, your name should
always be meaningful.
That concept will make more sense throughout the article. For now,
let’s examine the Pinal branding characteristic…
Delicate
16 of 95
Beautiful
Innocent
Pure
1. Scalable
2. Legal Protection
3. SEO
With an irrelevant nonword, you begin with a blank canvas. Over time,
you’ll be able to paint the exact perception that you want:
17 of 95
That benePit helps you expand to other countries because of the
language factor:
18 of 95
descriptive words—words that describe the product,
the company founder’s family name or the geographic
origin of the product.” (Petty, 2007, pp. 191-192)
1. Neologistic
2. Deviant
3. Associative
4. Descriptive
If it were 2005, you’d be spot on. This tactic worked like a charm.
19 of 95
of domains that appear in the top 10 over many
thousands of search results are exact match
domains…it's gone way, way down over the last few
years.” –Whiteboard Friday, Sept. 2014
But deviant names can also work. Even though your name will be
associated with a topic, search engines can make that distinction. You
won’t hear Apple talking about their collection of “Red Delicious” or
“Granny Smith” products. So search engines will know that “Apple”
isn’t referring to the fruit.
If you still want to use a descriptive name, you could combine the old
school with the new school. Suppose that you sell graphic design
services. You could create a unique name for your overall business
(e.g., Colorik), and then use descriptive names to identify the services
in your collection (e.g., Colorik Logo Design, Web Design by Colorik).
20 of 95
With those naming conventions, you take advantage of co-occurrence.
When people mention your products, your name will be nearby. So it
reinforces the connection between your business and important
keywords:
RECAP
So I haven’t answered the question. Which type of name should you
choose?
If you weigh all eight factors equally, you could use the scatterplot
below. I overlaid each scatterplot. So darker regions signify overlap —
thus a stronger opportunity.
21 of 95
In the end, any type of name can work. One type isn’t better than
another. You simply need to weigh the importance of each factor.
You can still choose descriptive names. But you should push the name
closer to one of the remaining three types.
22 of 95
STEP 2: IDENTIFY
MEANINGFUL SOUNDS
AND LETTERS
Let’s try another exercise. Which table is mil? Which is mal?
Over 80% of people assign mal to the big table (Sapir, 1929). Did you?
Why do some words — even nonwords — feel like a better “Pit” than
other words? Do certain sounds contain meaning?
23 of 95
ARBITRARY HYPOTHESIS
Researchers used to believe that language was arbitrary.
But that belief has lost steam over the past few decades — thanks to
some interesting Pindings:
24 of 95
2. People can decode the meanings of some words in
other languages.
English speakers (with no experience in Japanese) could identify
Japanese words related to pain (Iwasaki, Vinson, & Vigliocco, 2007).
SOUND SYMBOLISM
Most researchers now accept sound symbolism (see Lockwood &
Dingemanse, 2015 for a review).
For example, the sound ‘sn’ is often associated with concepts related
to the mouth and nose (e.g., snore, snout, snack, snort, sniff, sneeze).
We actually tried…
25 of 95
“…if there were a close correspondence between form
and meaning then the possibility of confusing the word
for sheep with the one for cow is increased (e.g., if the
two animals were referred to as feb and peb,
respectively).” (Monaghan, Christiansen, & Fitneva,
2011, pp. 327)
In other words…
26 of 95
Arbitrariness makes communication more ef1icient
because it allows a wider selection of letters.
At the end of the day, yes…sounds contain meaning. But how did those
meanings emerge? You need to understand those sources so that you
can apply my naming process on your own.
You won’t understand the applications right now. But you need to
know this information so that everything will “click” later.
Women, on the other hand, wanted to alert help nearby. However, they
couldn’t attract too much attention — otherwise they would alert
more predators in the vicinity.
27 of 95
That’s why they developed a high-pitch yell:
Among the Pive sources in this list, perceptual Pluency seems to be the
weakest source. But it still has merit.
29 of 95
reinforces the emotion-response of the
listener.” (Feinson, 2004)
Sure, you could consider naming your product or business with a hard
“e” sound (coincidentally, Pogacar et al. (2014) found that successful
Pirms disproportionately include hard “e” sounds in their name).
But that’s probably overkill. Later I’ll walk you through a more
effective way to Pind conducive sounds for your name.
SOURCE 5: BLENDING
This Pinal factor is pretty interesting. And it might be the most
powerful.
Look at the speciPic years that these words entered our language:
30 of 95
If we frequently apply the same sound to similar words (e.g., the “-ash”
sound above), we begin to associate that sound with a particular
meaning (e.g., we associate “-ash” with hitting).
1. Valence Meaning
First, we associate a general emotional tone. For example…
2. Semantic Meaning
Second, we also associate concrete semantic meaning.
Whenever you read a word, you subvocalize those sounds. In turn, you
activate all semantic associations related to that phonetic grouping:
31 of 95
meanings stay activated — creeping into our perception and behavior.
That’s why bye can make you buy.
The researchers found direct support for that phenomenon, and they
summarized the steps in this process:
But don’t jump the gun. Before naming your product, Byminow
(catchy, right?), you need to understand the meanings behind certain
phonemes.
I know I keep pushing it off, but we just need to tackle one Cinal topic
before discussing those meanings…
First, every word contains one or more phonemes — which are the
smallest units of sound (see Yorkston & Menon, 2004).
Phonemes differ from syllables and letters. Consider the word “the” —
which is comprised of three letters, one syllable, and two phonemes:
32 of 95
Among the 44 phonemes that exist (Harrington & Johnstone, 1987),
you might assume that each phoneme contains a speciPic meaning.
For example…
VOWELS
We usually categorize vowels using one classiPication.
Pretty straightforward.
But you should know a crucial detail. This category — front vs. back
— is a spectrum (Yorkston & Menon, 2004).
33 of 95
That distinction is important. Why? Generally, vowels toward the
outermost points will contain the strongest degree of meaning (which
we’ll discuss soon).
CONSONANTS
Consonants can also be categorized as hard and soft. But the following
two classiPications are more common:
34 of 95
But now that we’ve discussed the categories of sounds, we can Pinally
discuss the meanings of sounds.
35 of 95
much as it is uncontrollable, outside awareness and
effortless.” (Yorkston & Menon, 2004, pp. 43)
PHYSICAL SIZE
We associate certain sounds with physical size. That’s why most
people make the same decision with mal vs. mil:
For example, Abel and Gilnert (2008) analyzed the names of 60 cancer
medications. Since companies want their medication to be associated
with tolerable chemotherapy, the researchers believed those names
would correspond with smallness.
And they were right. Most names incorporated sounds that were
congruent with a smaller physical size.
36 of 95
Front vowels convey close distance (e.g., “this”)
Back vowels convey far distance (e.g., “that”)
SHAPE
Like the bouba-kiki effect, certain sounds convey physical shape. The
most common distinction is angular vs. rounded.
Names with angular sounds are better for products that are
angular or sharp. People preferred Brimley (over Bromley) for
a knife.
Names with rounded sounds are better for products that are
round or smooth. People preferred Bromley (over Brimley) for
a hammer.
37 of 95
But this meaning stems beyond tangible shape. In a study with ice
cream, people preferred a rounded name (Frosh) to an angular name
(Frish) because the rounded name conveyed smooth and creamy ice
cream (Yorkston & Menon, 2004).
38 of 95
Maglio et al., (2014) asked people the same question — alternating
between a sheeb task and a shoob task.
Turns out, people gave precise answers with the sheeb task (e.g., “she
is writing a list”). When asked about the shoob task, people gave
broader answers (e.g., “she is getting organized”).
SPEED
Another category is speed. The primary distinction is fast vs. slow.
LUMINOSITY
Sounds can also be luminous. Certain sounds can be bright vs. dark.
39 of 95
BEAUTY
Next is beauty. Sounds can be sophisticated vs. rugged.
40 of 95
BENEFITS
Earlier, I mentioned that shape (angular vs. rounded) is associated
with modes of thinking (thinking precisely vs. thinking abstractly).
41 of 95
Before choosing a name, determine the type of benePits that you offer.
Are they short-term or long-term? Use relevant phonemes in your
name.
GENDER
The Pinal category is gender. Do you position your product toward
males or females?
SOURCES: Wu, Klink, and Guo (2013), Klink (2000), Guevremont and
Grohmann (2015)
RECAP
In this past section, you may have noticed something peculiar.
Did you notice that the same vowels and consonants consistently
appeared together? For any given meaning, you’ll usually be using one
of those groups (see the following page).
42 of 95
43 of 95
Those groups are important to understand.
Exercise 1:
What’s the meaning of glon? It’s a nonword, so give it a dePinition.
Magnus (2000) asked people the same question. Turns out, over 25%
of people gave dePinitions related to light or vision.
44 of 95
Exercise 2:
This time, you’ll create a nonword based on a dePinition. Here’s the
dePinition: to scrape the black stuff off overdone toast.
Magnus (2000) asked people that question too. Turns out, 27% of
people created a word that started with sk-.
Phonaesthemes are distinct from sufPixes and prePixes (e.g., -ing, -ly, -
ed). Phonaesthemes can’t be added to (or subtracted from) words.
For example, the most commonly cited phonaesthemes — gl- and sn-
— both contain meaning (see Bergen, 2001). But you can’t add or
subtract them.
The true dePinition is more complex (see Bergen, 2004). But that’s the
nutshell.
45 of 95
So how do phonaesthemes acquire meaning?
When we blend two words (e.g., bat + mash = bash), some phonemes
remain in the new word. And if those phonemes consistently remain
across new blends, then those sounds get attributed to an increasingly
larger number of related words.
46 of 95
SOURCES: Otis and Sagi (2008); Abramova, Fernandez, and Sangati
(2013); Feinson (2004); Kwon (2015); Smith (2014)
47 of 95
WHAT ARE THE MEANINGS OF LETTERS?
In addition to phonemes and phonaesthemes, individual letters might
also contain meaning.
In one study, Feinson (2004) found that people whose names begin
with ‘J’ are 3x more likely to become millionaires than people whose
names that begin with ‘N.’
48 of 95
49 of 95
STEP 3: COMPOSE A LIST
OF POTENTIAL NAMES
So…let’s recap.
This step will teach you how to compose names based on those
factors.
However, this process largely depends on the type of name that you’ve
chosen. So you’ll need to choose one of these paths:
However, even if you know the ideal path, you should still read all four
processes. Each path contains information that will apply to any name
choice.
50 of 95
PATH A: NEOLOGISTIC NAMING PROCESS
51 of 95
magnitude of $3.00” (Thomas & Morwitz, 2005, pp.
55)
Names work the same way. When people read your name, their brain
will start encoding the name before reaching the end of it. So those
initial phonemes prime certain meanings — which inPluence the
perception of the remaining name.
If you Pind one, then huzzah! Position it toward the beginning of your
name.
If you can’t Pind one, then scan this list of Latin prePixes.
And if you still can’t Pind anything, then consider using a plosive
consonant:
52 of 95
A2) ARRANGE CONSONANTS FROM FRONT TO BACK
Naming is an art and science. You might assume that we’ve reached
the “art” portion of naming. But not quite. We can still use science in
this process.
In the table below, each row contains a pair of names. Both names
contain the same letters — except in a different order.
And I’d wager that most of you chose the Pirst column. Those names
simply feel right, don’t they?
53 of 95
The ending letters contain sounds that you construct with
back of the mouth (e.g., K, G).
In other words…
54 of 95
It sounds absurd, I know. But additional research shows that inward
brand names generate a higher willingness-to-pay, among many other
benePits (Topolisnki, Zurn, & Schneider, 2015).
Still not convinced? I hear ya. I was also uncertain about it. The
explanation just didn’t feel right.
55 of 95
56 of 95
A3) END WITH A RELEVANT GENDER PHONEME
Cassidy et al. (1999) analyzed 490 common names in English. They
found that gender-speciPic names share common properties
In fact, you knew this already. Don’t believe me? Consider the name
Chris. It’s usually a male name. But we can transform it into a female
name by adding vowel phonemes at the end:
57 of 95
Use that insight in your product name…
Alternatively, you could also end with a relevant Latin sufPix (see this
list).
BOO-LAY-KUH
BOO-LEE-KUH
Those options stress the second syllable (i.e., the “e” in the name). But
perhaps you want to stress the Pirst syllable:
BEW-LUH-KUH
BOO-LUH-KUH
And there are other options too. But how do know which
pronunciation to choose?
I’d recommend choosing the name that “feels right.” If it sounds right
to you, it probably sounds right to your customers.
That said, you could base your decision on science. SpeciPically, you
could consider the intended part of speech. Is your name a noun or a
verb?
58 of 95
Verbs usually stress the second syllable
Consider these words: record, permit, and compound. Those words can
be nouns and verbs — depending on the stress.
If you’re unsure, you could also consider gender. When Cassidy et al.
(1999) analyzed 490 names, they found another insight:
At this point, you’ve compiled a sizable list of names. Now you would
proceed to Step 5 so that you can choose the Pinal name. But we’ll get
there soon.
RECAP
Suppose that I invented an upscale and elegant calculator. We’ll use
this calculator example throughout each naming process.
59 of 95
Here are the steps for a neologistic name:
I found these:
60 of 95
Don’t feel constricted, though. You could still use other phonemes. The
blue phonemes simply have the strongest association with my
product.
At this point, I’ll use the front vowels (also from Group 1) to generate
possible names along that spectrum. But Pirst…
In the consonant spectrum, the “K” is highlighted in the last row. So I’ll
use that phoneme.
Utilik
Previk
Prezik
Prazik
Privelik
Brevik
Brezik
Brazik
Brivelik
In other words, avoid using a neologistic name for one speciCic product
(e.g., one calculator). Use neologistic names for a large business
producing multiple products (e.g., a product line of different
calculators).
61 of 95
PATH B: ASSOCIATIVE NAMING PROCESS
To generate those words, I’ll create a semantic map for our calculator:
62 of 95
Don’t write adjectives. You’re only interested in concrete semantic
relationships. So focus on nouns.
Also, don’t stray far from the central bubble. All words should have
some association with a calculator.
The answer will usually involve price or quality. Here are some
example benePits:
Choose one or two benePits that most accurately portray your product.
With our calculator, I’ll choose elegant and intelligent.
63 of 95
In the previous step, we created a semantic map. In this step, however,
we need words that match the core meaning of our benePits. We need
synonyms.
If you want to increase that list, you could (a) expand your semantic
map or (b) enter new related words into a thesaurus. But we’ll stick
with our input.
64 of 95
B3) USE A NAMING TECHNIQUE TO GENERATE AN
OUTPUT
Ah, the fun part.
At this point, we generated our input. Now we’ll transform that input
into potential names.
For most techniques, you should rely more heavily on the semantic
input (because that’s where the “relevance” will emerge). But you can
choose whatever input you want.
You’ll get the idea once you see examples. I included some real
business names, as well as potential names for our calculator.
65 of 95
Tip: This technique is the most powerful. By choosing a semantic term
and benePit, you create a new word that captures the core essence of
your product — the main goal of any name.
66 of 95
Tip: Don’t forget to look for a relevant Latin sufPix. Also, these sufPixes
seem popular and trendy: -able, -ero, -eto, -ies -ify, -io, -ism, -ium, -ly, -
ora, -ous, -sy, -tek.
67 of 95
Tip: I found those translations by pasting my semantic terms into
Google Translate. Then I checked different languages so that I could
look for a catchy name.
Keep using all of those techniques until you’ve compiled a sizable list
of potential names. Then proceed to the Pinal step.
68 of 95
If you need more ideas, you can check out this list of company
etymologies.
I like some of those names. But what if none of the names sound
Pitting?
In that case, you might have chosen the wrong type of name. Reassess
your branding and business goals (Step 1) to see if you should choose
a different type of name.
69 of 95
PATH C: DESCRIPTIVE NAMING PROCESS
Rarely choose a purely descriptive name. If you do, you leave no room
for inference or interpretation — which is needed for persuasion (as I
explained earlier).
70 of 95
C1) CREATE A SEMANTIC MAP OF THE PRODUCT
This step is the same. Identify the primary term for your product (e.g.,
calculator), and then create a semantic map surrounding that term.
71 of 95
C3) USE A RELEVANT NAMING TECHNIQUE
I compiled a list of descriptive naming techniques. Simply enter
portions of your input into these techniques to generate potential
names.
72 of 95
Note: The Geography Technique can sometimes limit expansion. But it
can be effective if the location has a strong reputation for your
product. Sadly, it doesn’t work for calculators.
RECAP
A descriptive name doesn’t “sound right” for a calculator. So let’s
quickly summarize a product where a descriptive name could work.
Consider the name of my online training course, The Blog Boost. Here
was my thought process for the name.
This step doesn’t play a role with descriptive names. Since you’re
choosing words that already possess semantic meaning, you don’t
need to adjust phonemes.
73 of 95
So I wanted to use a phonetic technique (e.g., alliteration, rhyming).
Research shows that phonetic devices have powerful effects on
memory, emotion, and general preference (e.g., Boers &
Lindstromberg, 2005).
74 of 95
PATH D: DEVIANT NAMING PROCESS
75 of 95
emotional brand names, such as Kiss or
Love.” (Robertson, 1989, pp. 65)
Suppose that you position your calculator to be very robust. It has tons
of features and accessories.
In fact, you might have experienced that emotion with this article. You
might have felt overwhelmed by the obnoxious size (yet
simultaneously excited to dig through it).
Don’t be afraid to add words that seem irrelevant. But don’t stray too
far from the central label.
76 of 95
D4) KEEP CONCRETE NOUNS THAT SPARK YOUR
INTEREST
Once you create the semantic map, eliminate everything except
concrete nouns.
At this point, compile the nouns that sound promising. I liked these
names:
Goliath
Babel
Behemoth
77 of 95
Mammoth
Titan
78 of 95
STEP 4: CHOOSE THE
BEST NAME IN THE LIST
In the previous step, we generated these names for our hypothetical
calculator:
In this current step, I’ll teach you how to pinpoint the best name by
using various factors. I organized these factors in the most logical
sequence. So think of them as a funnel:
79 of 95
In this step, you’ll pour in the names that you composed. Then you’ll
eliminate names at each factor. When you reach the bottom of the
funnel, you’ll be left with the ideal name for your product.
Some factors may seem obvious. And I’ll breeze over those factors.
But you should read this entire section because some explanations are
unexpected.
80 of 95
I’ll get to your answers in a second.
Most naming “gurus” recommend that you choose a short name. And
it’s usually a good option. But it’s not always the case.
Consider the names that you invented for the polygons above.
81 of 95
Those researchers conducted another study where they gave people
that same task. And the results were consistent. People invented
longer words for the more complex polygon. Did you?
Those Pindings also stem from processing Cluency (see Alter &
Oppenheimer, 2009 for a review). We infer characteristics about a
stimulus (e.g., brand name), based on characteristics that are
irrelevant to its intrinsic quality (e.g., the length of the name).
Your customers will judge your product based on the physical length
of your name:
And the ideal choice will depend on the positioning of your product.
82 of 95
Do you position your product to be a simple or elegant
solution? Then a short name will reinforce the essence of
that simplicity.
For most products, you’ll want to choose a simple name. Simple names
increase Pluency — which increases the perceived familiarity of your
product.
Here are three types of products where you might want to choose a
slightly more complex name so that you reduce familiarity.
83 of 95
products will make them feel more
special…” (Pocheptsova, Labroo & Dhar, 2010)
Even though the study involved font, the underlying factor was
disCluency. So you’ll achieve the same outcome by using a slightly more
complex name.
2. ADVENTUROUS PRODUCTS
Familiarity has a connotation with safe and boring — which is bad for
adventurous products.
3. ADVANCED PRODUCTS
If you position your product to be technologically advanced, you don’t
want people to experience familiarity.
84 of 95
Thus, a complex name can reinforce a perception that your product is
advanced:
In the end, never choose a very complex name. When in doubt, choose
a short and simple name.
But here’s a fun fact. Do you know why customers prefer names that
are easy to pronounce? The answer involves Pluency. But there’s more
to the story.
85 of 95
However, here’s the interesting tidbit. If someone’s mouth is occupied
(e.g., chewing gum), they can’t subvocalize. So they don’t experience
that pleasantness (and they don’t make that misattribution).
It sounds weird, but multiple studies show that people are more
resilient to ads when their mouths are occupied, such as chewing gum
(Topolinski, Lidner, & Freudenberg, 2014).
Thus, to increase Pluency, you need a name that’s fun or enticing to say
— a name that encourages subvocalication.
Chances are good: your names can be spelled more than one way. And
that can be problematic when customers hear your name.
86 of 95
SOLUTION A: CHOOSE A NAME WITH FEWER
SPELLING VARIATIONS
Consider the detergent, Purex:
87 of 95
You need to choose a name that — when abbreviated — is still
brandable.
Well, too bad it’s Swedish for female genitalia. Yep…Honda wasn’t too
happy.
(though I wonder if they changed their slogan: small on the outside, big
on the inside)
88 of 95
Don’t make the same mistake. Once you narrow down potential
names, check the translations in popular languages.
WD-40
7-UP
Boeing 767
Xbox 360
Canon T5i
Ti-84
Casio fx-115ES
89 of 95
Avalon A-25X
Sharp EL-501XBWH
Pavia and Costa (1993) found that alphanumeric names work best for
two types of products:
Well, the researchers found that people use those numbers to infer
characteristics about the product. For example, people estimated a
higher seat capacity in an aircraft:
So how can you choose the ideal version or number? Here are some
factors to consider:
COMPLEXITY
How simple or complex should it be? The answer depends on the
complexity of your original name (see Factor 2).
Suppose that you wanted a simple name for your calculator. So you
chose Titan because it was short and distinct.
90 of 95
attribute that disPluency to the advancedness of your product (see
Cho, 2014). But it depends on your positioning.
NUMERICAL MAGNITUDE
Which computer do you prefer?
X-100
X-200
All else equal, consumers prefer the X-200 (the higher magnitude).
If your product is the Pirst in your product line, then check the
competition. What versions or numbers are they using? Consider
using a higher magnitude.
You’ll also trigger an anchoring effect. Yan and Duclos (2013) found
that customers perceived a $500 MP3 player to be a better value when
it was called M-600 (rather than M-500). You can refer to my book,
Methods of Persuasion, for a detailed explanation.
NUMERICAL FLUENCY
Based on numerical cognition, we process certain numbers more
easily (which inPluences our preference for those numbers).
91 of 95
“…people prefer numbers that are products of 25 and
10 (e.g., 50%, $125). People rate risky prospects
comprised of those numbers as more attractive, and
choose those prospects over similar prospects
comprised of nonfluent numbers.” (pp. 150)
In the previous study, Janiszewski and King (2011) created ads for
each product. In each ad, they incorporated divisors of the composite
number:
That tactic also works with prices. People were more likely to buy a
$24 pizza deal when they read an ad containing divisors (e.g., “4 small
pizzas up to 6 toppings”). Refer to Tactic 33 in my pricing article.
SEMANTIC ASSOCIATIONS
We’ve looked at magnitude, complexity, and numerical Pluency. But
you should also consider potential associations with the number.
92 of 95
Certain numbers (e.g., 7) are associated with certain concepts (e.g.,
luck). And those associations can inPluence the perception of your
name (see Ang, 1997).
PERCEPTUAL MEANING
Thanks to perceptual Pluency, people will infer qualities about your
product using the visual characteristics of your numerals.
1 is straight
8 is round
But you could also consider the metaphorical associations with those
characteristics.
If you’re not familiar with Pluency, those claims might sound strange.
But a lot of research supports it (see Alter & Oppenheimer, 2009).
SOUND MEANING
Earlier I chose Titan 200 as an example. And I didn’t choose it
arbitrarily. I chose it because of the alliteration.
93 of 95
Davis, Bagchi, and Block (2012) examined alliteration with quantities,
names, and prices. They exposed people to two different sequences:
You’ve removed the weaker names. Now you’re left with the top
contenders. All of these names are viable names for your product or
business. Now you just need to pinpoint the ideal name.
So…let’s ask the people that matter. What do customers think of the
names that you compiled?
Don’t ask if they “like” the name. Instead, pinpoint the meanings that
they associate with those names. Choose the name that most
accurately portrays your product.
94 of 95
FINAL THOUGHTS
I spent 200 hours analyzing the research. And I can safely say….this
article is the most comprehensive and concrete resource on naming a
product or business.
This topic seems Pluffy on the outside. But it’s extremely complex. I
spent a ton of time trying to Pit the pieces together in a logical
sequence. So if you see an error or omission, please let me know.
And if you’re reading this guide, then I’m guessing you’re a subscriber
to my blog. If not, you can check out my other articles.
95 of 95