Hello, good morning, speak to Center of Support Center

Tecnologías, you are answered Deisy González, with whom I have

the pleasure?
-Good morning my name is Jennifer Flórez
Hi, Jennifer, what can I do for you?
- My problem is that I can not connect to the internet-
-I understand your problem of connection difficulty, could you give
me your full name and phone number?
- Of course, my name is Jennifer Daniela Flórez and my phone
number is 3002436527
- Okay, wait a moment we are processing your data ... Could you
give me more details of your problem?
-I have a CT branded modem that does not process or has no
internet connection-
- I could tell the model of the modem which comes under this
please
-If the model is CT-z123685-
-Well is the CT-z123685 model, do I try to restart your modem?
-Yes but the internet indicator still does not turn on-
-Well we will do a test to check the connection status, wait a
moment please ... Mr. Jennifer our system indicates that the
connection is in good condition so we will ask for help from a
specialized technician to solve your problem. Do you agree?
-Yes
-The technician should go to his house to check the wiring and his
modem in the next 3 days, Do you want this to go in the afternoon
or in the morning?
-It would be fine in the afternoon-
"All right, Jennifer, being like this needs more help?"
-No thank you very much-
-Ok very well thank you for calling Center Technologies Deisy
González attended a nice afternoon, thank you very much
-Thank you.