Facility planning

Hierarchy of store department

Store manager

Store supervisors

Store assistants

Store helpers and trainees

Duties and responsibilities:-

- Maintenance of instructions and duty chart register.

- Safe custody of store materials and ensuring safety of

the storing area.

- Receipt of store material.

- Responsibility of arranging the stores and arranging the

plan layout.

- Accounting of the materials in and those that have been

issued to the outlets.

- Maintenance of relevant papers such as store credit and

bin card.

- Documentation of store papers such as store credit

report, daily report, perishables and non perishables
report.

- Maintenance and preservation of materials in stores.

- Giving out necessary information and dates to the

departments closely associated with the store operations.

- Maintenance of high standards of hygiene in stores.

Stores credit report

When food and beverage items are received by the stores from
the receiving department, the items are either weighed or
counted as per the requirements or quantity of items, or dates
of receipt, serial number and the remarks are entered in the
receiving tag which is sent to the stores with the item .
Generally the items weigh more than what the weight was
mentioned in the receiving tag as there is always a margin of
shrinkage and occasionally the weight is inclusive of the
packaging. In the mean time the details are entered in the
store credit report that has a receiving report number, date,
price, unit quantity and bin card number if any. At the end of
the day the original copy of this report is sent to the f & b
controls for their checking purposes. The f & b control
department reconciles the receiving report and the store credit
report to look for any kind of discrepancy. In case of any one of
the tags either from the receiving or from the stores not
tallying a case of pilferage, theft, waste may be reported.

Purchase requisition

Ordering of the store room provisions is done on daily basis

through requisition. Reordering of the grocery items is done
twice a month (normally on the first and the fifteen). Although
ordering is done in these two days only outlets can still
requisition in case of emergency,

The requisition is made in three copies of which two copies are

sent to the purchase department and the third copy is kept as
a self copy. In case of grocery items the purchase department
retains the copy and sends out a purchase order to the
supplier and the other copy is sent to the stores for the
reference. The purchase has to be sanctioned also by the f 7 b
control. In case of shortage in supply items ordered the store
prepares a shortage report and sends to the purchase
department to rectify the matter.