Introduction to People Management

Vasanthi Srinivasan
Week 3

Managing Performance

Basics of Evaluating and Assessing Employees

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Key Role as a First Time Manager

Align your team’s and unit’s strategy to your

employees key performance areas.

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Defining Performance Management

Performance Management is a process by
which mangers, supervisors and staff work
towards gaining a shared understanding of
organizational goals and align employee action
with firms goals.

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Managing Performance

Three Stages of Performance Management Process

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Stages of Performance Management Process

Evaluation
Planning and Coaching and
and
Goal Setting Feedback
Measurement

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Coaching and Feedback

Important Aspects of Coaching-Part 1

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Two Critical Ingredients for Good Coaching

Good
Review Feedback
Coaching

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Reflect on your capability to coach others

because in coaching lies your own personal
growth.

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Coaching and Feedback

Important Aspects of Coaching-Part 2

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Do You Have the Following Information?

 Clarity about performance goals and measurements.

 Good sense of organizational constraints.
 Good sense of personal constraints.
 Clarity on how to give feed back.

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Coaching and Feedback

Important Aspects of Coaching-Part 3

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Reporting to two bosses results in:

 Productivity loss
 Demotivation

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Personal Constraints

 Lack of Knowledge
 Lack of Skill
 Lack of Motivation

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Communicating Assessment of Performance

Understanding of:
 Performance Goals
 Performance Measurement and Standards
 Organizational Constraints
 Personal Constraints

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Evaluation and Measurement

Evaluation and Measurement-Part 1

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Benefits of Understanding the Performance Appraisal Format

Enables you to calibrate:

 Goal Setting
 Organizational constraints
 Personal constraints
 Feedback

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Evaluation and Measurement

Aspects of Being Effective in Performance Management

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 Introduction to People Management
Vasanthi Srinivasan
Week 3

Four Aspects of Being Effective in Performance Management

 Clarity and understanding of the context in

which employee is performing
 Ability to observe and monitor performance of
employees
 Making judgements on individual performance
 Creating a personal development plan for
employee
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 Introduction to People Management
Vasanthi Srinivasan
Week 3

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This document has been authored by Vasanthi Srinivasan and is permitted for use only within the course ”Introduction to People
Management" delivered in the online course format by IIM Bangalore. No part of this document, including any logo, data,
illustrations, pictures, scripts, may be reproduced, or stored in a retrieval system or transmitted in any form or by any means –
electronic, mechanical, photocopying, recording or otherwise – without the prior permission of the author.

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