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Kashtina (11113050)
DEPARTMENT OF MANAGEMENT
PHAGWARA
PUNJAB
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Submitted by:
Kashtina (11113050)
DEPARTMENT OF MANAGEMENT
PHAGWARA
PUNJAB
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
This is to certify that the project report titled “CONSUMER PERCEPTION TOWARD
SURROGATED ADVERTISMENT” carried out by AMRISH KUMAR DAS, MANPREET
KAUR, KASHTINA, VISHWADEEP KUMAR, DIVYA SEHGAL a has been accomplished
under my guidance & supervision as a duly registered MBA student of the Lovely Professional
University, Phagwara. This project is being submitted by him/her in the partial fulfilment of the
requirements for the award of the Master of Business Administration from Lovely Professional
University.
Her dissertation represents his original work and is worthy of consideration for the award of the
degree of Master of Business Administration.
___________________________________
(Name & Signature of the Faculty Advisor)
Date:
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
DECLARATION
Kashtina (11113050)
Specialization:Marketing
Section: Q1R06
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
ACKNOWLEDGEMENT
“Appreciation can make a day, even change a life. Your willingness to put it into words is all
that is necessary.”
The joy of ingenuity!!!! This is doubtlessly what this project is about. Before getting to brass
track of things we would like to add a heartfelt word for the people who have helped us in
bringing out the creativeness of this project.
To commerce with things we would like to take this opportunity and humbly thank to Lovely
Professional University, Phagwara, for being appreciative enough by giving us an
opportunity to undertake this project.
We express our sincere gratitude to our faculty guide Mr. Himanshu Sood for her valuable
guidance, continuous support and cooperation throughout our project, without which the
present work would not have been possible.
We would also like to extend my deep regards towards all the faculty members of Lovely
Professional University, Punjab for helping me to complete my project successfully.
We are always beholden to our God, for always being with us and showing us the right
ways, our family members, our loved ones for consistently help us with encouragement and
criticism throughout the project work.
Kashtina (11113050)
LPU, PUNJAB
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
EXECUTIVE SUMMARY
The literal meaning of ‘Surrogate advertising' is duplicating the brand image of one product
extensively to promote another product of the same brand. Advertisement, as a popular
medium of paid communication has drawn public ire time and again for moving away from
the truth and the consumers ‘right to know' to providing false images. The masked creative
leave it to the consumers to read between the lines.
Surrogate advertising is done when the original product is not allowed to advertise itself on
mass media. In India, alcohol brands are not allowed to give advertisements on television, so
alcohol marketing firms use surrogate products like mineral water, soda, juice to hit
consumers with the brand name. The brand name of the alcohol product is the same as the
surrogate product.
Indian laws do not allow alcohol and alcohol companies to advertise, but a few of these
advertisers have extended their brands to other categories purely in an attempt to
advertise.
Surrogate advertising happens when the brand extension is seen as a guide for a product
that is almost non-existent in commercial terms.
Product advertising for liquor and cigarette companies is banned in the country since 1995
by Cable Television Network (regulation) act. This ban is now likely to be extended to
advertising of extended brands. The very purpose of banning liquor advertisement is
defeated by surrogated advertising.
In India, the trend of surrogated advertisement gathered momentum with the Cable TV
Network Regulation Act, which prohibits alcohol and liquor advertisement on TV channels.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Due to the ban, liquor companies focused more on promotions for brand building. The ban
on advertising of alcohol beverage products has severely handicapped communication with
consumers.
Companies with liquor brand are not advertising liquor product; instead they have extended
the equity of their brand into other fields. However as the TV was the most effective
medium of advertising, surrogated advertising on TV became popular.
In the mean time, some producers entered new segments under the liquor brand or
advertised these products under liquor brand.
Keeping this thing in mind I decided to conduct a research to find out whether really this
surrogated ad helps to recall the original brand. Survey was done comprising of 103
respondents of different age group, different educational level and different class of society.
From the research we come to know that most influenced factor to consume alcohol is peer
pressure and advertisement. People whose income is below Rs 10000 spend more on
consuming alcohol. There are other factor which influence the consumption that are
occasion, work pressure, liquidation of contract, discounts and marketing factors.
Questionnaire was asked to fill by them, and data analysis was done with the help of SPSS
package, finding has been giving in the report.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
TABLE OF CONTENTS
TITLE PAGE…………………………………………………………………………. i
DECLARATION…………………………………………………………………….. iii
ACKNOWLEDGEMENT…………………………………………………………….iv
EXECUTIVE SUMMARY…………………………………………………………... v
Page No.
Chapter 1: Introduction ..............................................................................................1
1.1 Surrogate Advertisements ……..…………………………………….………………..3
1.2 Surrogated advertisement promoted by liquor companies……………….………..5
1.3 The Corporate Standpoint…………..……………………………………………..6
1.4 Surrogate Advertising: Emerging Trend………..…………………………………7
1.5 Consumer Psychographics and Surrogate Advertising………..…………………..9
1.6 Impact of surrogated advertisement on children………………………………….10
1.7 Issues for concern…………………………………………………………………11
1.8 Consumer reaction toward surrogated advertisement……………….……………11
Page No.
4.2 Need of the study………………………………………………………………25
Page No.
6.3 Findings..…………………………………………………………………....40
Annexure………………………………………………………………………47
Annexure A: Sample of Questionnaire ……………………………………….48
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Table6.1.2:TotalVariance explained…………………………………………...30
Chapter 1
Introduction to Surrogate
Advertisements
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Introduction
Advertisements have a strong influence in our life. We like them because they provide
information and create awareness about the market. Our decisions whether to buy a product
or not, is often completely influenced by the promotional activities of the companies
concerned. Therefore, due to the widespread adverse impact that advertisements of unhealthy
products like alcohol, liquor can cause, Indian government has always endeavored to curb or
at least restrict rampant advertisements of such products by appropriate legislations, orders
and directives.
Product advertising for liquor and cigarette companies is banned in the country since 1995 by
Cable Television Network (regulation) Act. According to rule 7(2) of the act, no broadcaster
is permission to show advertisement which promotes directly and indirectly promotion, sale
or consumption of cigarettes, alcohol products, wine, alcohol and liquor or other intoxicants,
infant milk substitution, feeding bottle or infant food. This ban is now likely to be extended to
advertising of extended brands.
In June 2002, the Indian Information and Broadcasting (I&B) Ministry served notices to
leading television broadcasters to ban the telecast of two surrogate’s ads of liquor brands
McDowell No. 1 and Gilbey’s Green Label. The Ministry also put some other brands ---
Smirnoff Vodka, Hayward’s 5000, Royal Challenge Whiskey and kingfisher beer on a
“watch list.” The surrogates used by these advertisements ranged from audiocassettes, CDs,
perfumes to golf accessories and mineral water.
A market survey in 2001 revealed that advertising has a direct influence on the consumption
habits of 431 million people in India and an indirect impact on 275 million ‘aspirants’ from
the lower income group. Considering this and realizing that nearly 50 percent of the
television owners have access to cable channels, there is no doubt that the hidden call for
alcohol consumption behind the surrogates advertisements is not escaping the eyes of viewers
in the world’s fourth highest liquor-consuming country. The very purpose of banning liquor
advertisements is defeated by surrogate advertising.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Brands perhaps are the most valuable assets an Organization can have. Brands create an
image for themselves through the constant attention and nurture given to them by the
organization. Over a period of time some of the brands become the bread winners for the
organizations. In case of profit organizations to call them bread winners is not enough; they
need to be called gold winners. Any damage to the reputation of these brands can really
change the scenario for the organization.
If the brand is a Corporate brand assuming the role of an umbrella brand the dependence of
the organization is hundred percent on the brand as the organization is itself the brand. Since
the brands are associated with tangible and intangible benefits, the logo and the trademark,
they require a legal watch as well, and need to always stay within the frame work of business
regulations and law in many areas like safety to consumer, consumer’s interest, making
claims, any side reactions and information regarding the impact the brand consumption can
have.
Corporations spend huge sums on the promotion of brands in many ways. One popular and
widely practiced method is advertising which is very expensive as it reaches huge numbers.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Even when an organization spends about five percent of the sales revenue on advertising a
brand the amount in absolute terms is substantial. Having nurtured the brand for years if any
regulation bans advertising the brand in public interest it can be a serious problem for the
brand owner. How to keep the brand in the minds of the consumer becomes a major issue.
It is to be expected that the brand owner will not just surrender but will need to find a creative
alternate way to keep reminding the consumer. One such way is to create another product that
can be advertised legally and name the product with the same name of the brand that cannot
be advertised. These brands have been called surrogate brands because they are growing in
the womb of another mother.
We find in the market several such brands, for example mineral waters and sodas carrying the
banned alcoholic drink names. Retail outlets are being given the names of cigarette and
alcohol products. This is done by the owners of the brands to make sure that the consumer
recollects the brand that could not be advertised and develops an urge to consume the brand.
Governments are worried about this practice as there is a possibility that the very mention of
the name may raise the urge with in an individual to consume an alcoholic product or a
alcohol product which is not in the interest of the public health policy. So, often Governments
get into a dilemma on how to deal with such products.
Domestically, it has led to innovative ways and methods of spending on different media
for Advertising from the companies, where companies do more of a brand building exercise
than direct advertising. Be it promotions for brand building, or sponsoring events that can be
mapped with the “showbiz” and “glamour” of the brand, advertisers don’t leave many
avenues to enhance their visibility. The rule says “Advertisements which lead to sale,
consumption and promotion of liquor should not be allowed.” So, in Surrogate Marketing, a
product which is different from the main product is advertised, and has the same brand name
as the main product. The product is called as “surrogate” and advertising through this channel
is called “Surrogate Advertising”!
It may include CDs, water, clothing, Apple juice, fashion accessories, sports goods or even
events sponsoring! These gimmicks, in turn, help the consumers build a strong equity of the
parent brand, and with the enhanced visibility, the equity of the brand would definitely
become higher! Liquor companies were forced to look at innovative ways of building their
brands. With an objective of enhancing brand recall, companies either engage into “surrogate
advertising” or displaying “socially responsible messages”. Again, out of the two viable
options for Advertising, Surrogate Advertising has been surrounded by controversies and
legalities for a long time. There is no clear policy from the government for obvious reasons
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
and companies do not want to risk their investments on Ads, which might not be screened
after a while. So, a safer choice available where companies can exercise their grey cells is
advertising “socially responsible” messages. Take a look at these billboards which I noticed
on a private flyover a few days back. There is also another print ad in continuation with the
Johnnie Walker billboard.
Must say, this is one of the best elements of innovation that I have seen so far. Though it
would be too premature to attribute this to the industry per se, it has become imperative for
the companies to change their line of thought completely, to work around the system. What
are the other practices companies are looking at?
(a) Companies are getting involved in Sponsorships of events and have launched theirown
awards for bravery or lifetime achievements.
(b) Internet advertising has become a lucrative area which has so far not been delved into.
The medium holds a lot of potential to enhance visibility, and companies have lately realized
that.
(c) Catchy jingles have become the norm of the day to ensure that their brands have a high
brand recall.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
(d) With restrictions in other marketing elements – in terms of pricing and distribution,
companies have ventured into another important element – Packaging. Innovative packaging
makes their brands stand out of the clutter, and most of the Multinationals are revisiting this
element in their brand portfolio. Though the industry is not healthy for the young consumers,
some processes and laws need to be formalized and established in the system. Else,
innovative workarounds and arm-twisting of laws would be the norm of the day for the entire
liquor industry.
Players in liquor industry – Kingfisher beer, airlines and mineral water, Royal Challenge
golf accessories and mineral water, Bagpiper soda and cassettes & CDs, Hayward’s soda,,
White Mischief holidays, Smirnoff cassettes & CDs, Teacher's achievement awards, Imperial
Blue cassettes & CDs etc. Legislative Measures: The Cigarettes & Other Alcohol Products
(Prohibition of advertisement and regulation of trade and commerce, production, supply and
distribution) Act, 2003:This Act was enacted to implement measures to ensure that effective
protection is provided to non-smokers from involuntary exposure to alcohol smoke and to
protect children and young people from being addicted to the use of alcohol; It was also
considered expedient to prohibit the consumption of cigarettes and other alcohol products
which are injurious to health with a view to achieving improvement of public health in
general as enjoined by article 47 of the Constitution; Section 3(a) of the said act defines
‘advertisement’ as including: ‘any visible representation by way of notice, circular, label,
wrapper or other document and also includes any announcement made orally or by any means
of producing or transmitting light, sound, smoke or gas.
The strategy of using the brands name on other products that can be advertised seems to be
working. It appears that the consumer is liberal and ignores that the name can be given to
other products without causing any damage or the consumer is unaware of the history of the
brand's name. The products that can be advertised but named after the products considered
injurious and harmful to health and banned from advertisements in some countries seem to
assume a "transformational" role. That is, they are peace ambassadors and subconsciously
mitigate the public hostility towards the other product.
There is no conclusive evidence with empirical data that proves that the strategy serves the
purpose of reminding the aware consumer of the banned alcoholic or alcohol or similar
products and motivates them to consume it. But common sense tells us that it possibly does.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Chapter 2
Legislative Measures
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
It was also considered expedient to prohibit the consumption of cigarettes and other alcohol
products which are injurious to health with a view to achieving improvement of public health
in general as enjoined by article 47 of the Constitution;
Section 3(a) of the said act defines ‘advertisement’ as including: ‘any visible representation
by way of notice, circular, label, wrapper or other document and also includes any
announcement made orally or by any means of producing or transmitting light, sound, smoke
or gas’
Section 5(1) of the Act states: ‘No person engaged in, or purported to be engaged in the
production, supply or distribution of cigarettes or any other alcohol products shall advertise
and no person having control over a medium shall cause to be advertised cigarettes or any
other alcohol products through that medium and no person shall take part in any
advertisement which directly or indirectly suggests or promotes the use or consumption of
cigarettes or any other alcohol products.’
Section 5(3) of the Act states: ‘No person, shall, under a contract or otherwise promote or
agree to promote the use or consumption of—
(a) Cigarettes or any other alcohol product; or
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
(b) Any trade mark or brand name of cigarettes or any other alcohol product in exchange for
a sponsorship, gift, prize or scholarship given or agreed to be given by another person.’
Demerit: This section restricts advertisement, promotion of alcohol products for direct/
indirect pecuniary benefit. It is narrow since it doesn’t take within its ambit the scope of
promoting alcohol through brand extension and sponsorships.
The Ministry of Health and Family Welfare made certain amendments to the above act in
2005, stating that the word ‘indirect advertisement’ mentioned in Section 5(1) would mean:
• The use of a name or brand of alcohol products for marketing, promotion or advertising
other goods, services and events;
• The marketing of alcohol products with the aid of a brand name or trademark which is
known as, or in use as, a name or brand for other goods and service;
• The use of particular colors and layout and/or presentation those are associated with
particular alcohol products; and
• The use of alcohol products and smoking situations when advertising other goods and
services.
Merit: It’s a comprehensive definition and the amendment has taken care of the legal lacuna
pointed out above.
Section 6 of the said code states: ‘Advertisements for products whose advertising is
prohibited or restricted by law or by this code must not circumvent such restrictions by
purporting to be advertisements for other products the advertising of which is not prohibited
or restricted by law or by this code. In judging whether or not any particular advertisement is
an indirect advertisement for product whose advertising is restricted or prohibited, due
attention shall be paid to the following:
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
(a) Visual content of the advertisement must depict only the product being advertised and not
the prohibited or restricted product in any form or manner.
(b) The advertisement must not make any direct or indirect reference to the prohibited or
restricted products.
(c) The advertisement must not create any nuances or phrases promoting prohibited
products.’
For the first time, a legal definition of ‘surrogate advertisements’ has been attempted through
Section 2(d), which states: ‘an advertisement which shows a substitute product in the guise of
the real one which otherwise cannot be legally advertised through the print and electronic
media.’
Section 3 prohibits the publication by print media and telecasting of surrogate advertisements
and provides that violators of the said provisions shall be punished accordingly.
indirect consumption, sale or production of cigarettes, alcohol products, wine, alcohol, liquor
or other intoxicants.
Recently, the Information and broadcasting ministry has assured the people that all surrogate
advertisements would soon be barred from appearing in any form of media and stricter
measures of surveillance to identify such advertisements would be put in place.
• Manufacturers further reduce the chances of young people failing to get the message by
sponsorship of sports teams and events and music concerts having particular appeal to the
young.
EXAMPLE:
Kingfisher is also the brand-name of an Indian alcohol (beer). Kingfisher alcohol existed
long before the Kingfisher airline came into existence. Similarly Indian Alcohol Company's
(ITC) had their flagship brand cigarette `Wills' and then opened Wills Lifestyle stores
(readymade garments) across India when Indian alcohol control Acts tightened the clamp on
alcohol advertising.
However advertisement firms are going to lose Rs 250 crore of the revenue, which was
earlier coming from alcohol and alcohol ads. They ask: "Why the [alcohol and alcohol
advertisement] is clamp not extended to other media, such as sponsored ground events,
outdoors, point-of-purchase advertising etc., which will reap our losses?"
The question is indeed very valid. These bans on alcohol and alcohol advertisement should be
extended to sponsored ground events, outdoors, point-of-purchase advertising etc as well.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Actually the Cigarette and other Alcohol Products Act (2003) does extend the ban on alcohol
advertising (direct, indirect and surrogate) to sponsored ground events, outdoors, but allows
alcohol advertising at the point-of-purchase with conditions: the size of the board is fixed by
law and also the content: alcohol advertisements on point-of-sale cannot display any graphic
or picture or any brand name, and should only mention the kind of alcohol being sold there
with 25% of board area dedicated to health warning (Alcohol causes cancer or Alcohol kills)
in local language.
In the year 2000, the government formed a committee headed by the then additional secretary
of the Information and broadcasting ministry, which included prominent broadcasters to look
into the issue. The committee recommended that products with real production and
distribution channels cannot be called surrogate.
However alcohol and alcohol companies have been promoting their products under the garb
of non-alcohol or non-alcohol products with same brand names.
Such surrogate advertisement does have a brand recall impact since most of the viewers
associate a particular brand with the main product. For example, Royal Challenge is an
alcohol for most consumers or potential consumers and not a sport!
On the one side we had the government who wanted to make sure that there were no liquor
and alcohol advertisements on the television, and on the other side we had the liquor and
alcohol companies who wanted to continue with television as a medium of communication
and to achieve the ultimate goal of increase in sales. This battle of interest of both the sides is
what fascinates me to choose Surrogate Advertising as a topic for doing my thesis.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Chapter 3
Literature Review
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
3.1 Introduction
The Literature review is done for enhancing our knowledge and it gives us a specific path by
which we can fulfill our objective of the project. It also helps in the solving of our project
report in the effective way to achieve our goal. The following are literature reviews related to
our capstone project:
Strasburg, Donne Stein (1991): “Children, adolescents and the media: issues and solutions”.
Young people view approximately 20000 commercials every year or which nearly 2000 are
for beer and wine. For every “just say no” or “know when to say when” public service
advertisement, teens will view 25 to 50 beer and wine ads.
Grube, Wallace (1994): “Television beer advertisement and drinking knowledge, belief and
intention among school children”. In this finding the alcohol advertising may predispose
young people to drinking. Young who are more aware of beer advertisement held more
favorable beliefs about drinking intended to drink more frequently as adult and had more
knowledge of beer brand and slogans.
Thun, Peto et al (1997): “Alcohol consumption and mortality among middle ages and
elderly U.S. adults”. In this article the middle aged and elderly population, moderate alcohol
consumption slightly reduces overall mortality. The benefit depended in part on age and
background cardiovascular risk and was far smaller than the larger increase in risk produced
by alcohol.
Malley, Bachman et al (1998): “Alcohol use among adolescents”. This article found that the
majority of adolescents under the age of 18 have consumed alcohol, although the minimum
legal age is 21. Drinking rate may even have increased in recent years in some age groups.
There are some socio demographic sub groups with respect to drinking rates although alcohol
consumption generally is lowest among white people. Almost 2/3 of 12th grades who reported
consuming alcohol experience at least one alcohol related problem. Most adolescent drink to
experience the pleasurable effect of alcohol such as having good time with friends.
Gentile, Bloomgren et al (2001): “Frogs sell beer”. In this research there is a correlation
between beer advertising budgets and adolescent drinking. The knowledge about beer brand
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
will create preference and it also influence current behavior and that will create beer brand
loyalty and intentions to drink.
Greenberg, Lee et al (2001): “The marketing of alcohol to college students: the role of low
prices and special promotions”. The regulation of marketing practices such as sale prices,
promotions and advertisements may be important strategies to reduce being drinking and its
accompanying problems.
Siegel, King et al (2006): “Alcohol advertisement in magazines and youth readership: are
youth disproportionately exposed?” In this article researcher research the relationship
between alcohol advertisement in magazines and youth readership, while controlling for a set
of magazines and readership variables related to the demand for advertising space. It is found
that number of alcohol advertisement in magazines increases significantly with the proportion
of youth readership even after controlling for young adult readership. The result indicates that
youth are disproportionately exposed to alcohol advertisement and that reducing youth
exposure to alcohol ads remains an important public policy concerns.
Nelson (2007): “How similar are youth and adult alcohol behaviors? Panel results for excise
taxes and outlet density”. In this research there is linear probability model for drinking
prevalence and Bing drinking youth, young adult and adult by using state level estimates. The
main results are first, a positive relation exists among youth and adult alcohol behaviors.
Second, state to state variation in real beer taxes does not negatively affect youth behavior.
Higher outlet densities’ positively by young and last several government regulatory variables
have negative effect on drinking prevalence and most of the sports events does not increase
prevalence.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Truong, Sturm (2007): “Alcohol environment and disparities in exposure associated with
adolescent drinking in California”. In this article alcohol outlet are concentrated in
disadvantage neighborhoods and can contribute to adolescents drinking. To reduce underage
drinking, environmental interventions need to curb opportunities for youth to obtain alcohol
form commercial sources by tightening licenses, enforcing minimum age drinking laws or
other measures.
Fletcher, Bonell (2008): “Detaching youth work to reduce drug and alcohol related harm”.
In this article current youth approaches that respond to adolescent drug and alcohol use are
not working. They call for a shift in policy and practice to embrace detached, street based
youth work as a method to reduce the harm and marginalization that drug and alcohol use
continues to cause.
Science Daily (2008): “Alcohol advertisement and adolescence”. In this article the
advertisement of alcohol, peer pressure and parental influence all are the part of the more
consumption by the young. We can see that in the retail markets, TV advertisement, movies
and in local market there is exposure of these alcohol shops and advertisement. However
there is no particular reason that is that it really influence them or not.
Paschal, Grube et al (2009): “Alcohol control policies and alcohol consumption by youth: a
multinational study”. More comprehensive and stringent alcohol control policies, particularly
policies affecting alcohol availability and marketing are associated with lower prevalence and
frequency of adolescents’ alcohol consumption and age of first alcohol use.
Chapter 4
Objective and Need of study
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Advertisements have a strong influence in our life. We like them because they provide
information and create awareness about the market. Their significance in corporate world
cannot be underestimated. But many times, some advertisements are accused of misleading
people. When such accusations are proved, some advertisements are scrapped off from
media. Such instances have been reported in the advertisements endorsing alcoholic drinks,
cigarettes & other alcohol products.
These advertisements were opposed by a major section of the society. Hence the
Government had imposed a ban on advertisements of these products in the media in the year
2002. As a reaction to the directive of Government, the liquor & alcohol majors sought other
ways of endorsing their products. They have found an alternative path of advertising through
which they can keep on reminding their liquor brands to their customers. They have
introduced various other products with the same brand name.
The problem occurs when brand extension is carried out in response to the ban on
advertisement of one product category. In this case, the companies launch other products with
the same brand name for the purpose of reminding their old customers. Heavy advertising is
done so that the customers do not forget their liquor & alcohol brands, for which
advertisements are banned. The advertisements for such new products are placed under the
category of "Surrogate Advertisements". Their only objective is to compensate the losses
arising out of the ban on the advertisement of particular products. The research tries to study
the ethical issues involved in surrogate advertisement and its effect on brand image. Primary
Data for the purpose of research is collected through structured questionnaires. This method
is used for collecting data from Advertising Companies & consumers in Nagpur city. The
findings of this research will help in understanding the impact of surrogate advertisements on
the brand.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Chapter 5
Research Methodology
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
5. Research Methodology:
5.1 Nature of the Research Design
Considering this work as a basic research, this study has followed descriptive research
design. An attempt is made in this study to understand how the youth are attracted by these
types of surrogate advertisements and due to these surrogate advertisement the industry of
alcoholic is booming and also measure the overall impact of these advertisement on the
public. Data were collected from the potential youth of the age between 15 to 30 years age
groups in the Amritsar and Phagwara region.
Chapter 6
Data Analysis
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
df 120
Sig. .000
The raw data was factor analyzed using SPSS 16.0 (Green el at, 2000) to summarize the 16
variables into smaller sets of linear composites that preserved most of the information in the
original data set. The data was subjected to principal component analysis, a method
categorized under the broad area of factor analysis. Regarding the pre-analysis testing for the
suitability of the entire sample for factor analysis, the Kaiser-Meyer-Olkin measure of
sampling adequacy was 0.606 and the Bartlett's test of sphericity was 350.918 significant at
p < 0.001 (Table 1), thus, indicating that the sample was suitable for factor analytic
procedures (Hair el al., 2006).
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Table6.1.2:TotalVariance explained.
According to the analysis, six factors with Eigen values greater than 1.0 were obtained and
these accounted for 65.224% of the total variance. According to above table it’s showed that
the first two factors are more impacting and then next two and last two variables are less in
compared with others factors. These six factors are also shown by Scree Plot
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
a. 6 components extracted.
Table 6.1.3: Component Matrix
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Factors Values
Liquidation_contract 0.732
More_relaxing -0.657
Tax_increment 0.532
According to second component i.e. perception of consumer these are few factors which
effect the perception of consumer toward consuming alcoholic product.
Component 3: Occasion
Factors Values
Tax_increment -0.513
Environment 0.896
Party/Meeting/wedding 0.666
According to third component i.e. occasion there factor influence the most these are tax,
environment and party and weeding.
Component 4: Seasonal
Factors Values
Seasonal 0.871
work_pressure 0.782
According to the seasonal factor, two factors affect the most i.e. seasonal and work pressure
because in season there is lot of work pressure so people prefer to drink alcohol.
Component 5: Culture
Factors Values
Ritual factors 0.847
Influence by
Cinema 0.638
According to component i.e. culture two factors affecting the most these are ritual factors and
influence of cinema.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Factors Values
Mkt_factors 0.653
Product bundling 0.646
Occasional -0.632
According to 6 component i.e. marketing factors these component are marketing factors,
product bundling and occasion.
According to above diagram we can conclude that while watching surrogated advertisement
in a day i.e. 43 respondents watch that advertisement and influence by that.
According to above diagram people have no comment that surrogated advertisement must be
ban or not.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
6.3 Findings:
Chapter 7
Conclusion & Suggestions
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
7.1 Conclusion:
In this way, from the above research, we can conducted that surrogated advertisement has
influence population to remind and recall the brand name, brand product while watching
regulated advertisement somewhat influence the consumer force to consume alcohol.
According to the data available to us, we say that pear pressure it most affecting factor that
influence the consumer to consume alcohol. 35 out of 103 respondent watches surrogated
advertisement every day because alcohol companies always want to be on the top of the mind
of consumer. 83 out of 103 male respondents strongly agree that there is no more of these
surrogated advertisements because they may impact their children or family that may
negatively effect on the mind of youth.
Government need to regulate the laws regarding surrogated advertisement like more
imposition of tax and reduce the number of liquor shop near campus and college because
youth are the future of the India. If youth will addict to alcohol then who will make
DEVELOPING INDIA into DEVELOPED INDIA.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
7.2 Suggestions:
There should be stringent regulatory measures to curb the practice, such as:
making transparent laws banning surrogate advertisements for different products
under a single brand names, by amending the Trade Marks Act, for instance;
providing teeth to the Advertising Standards Council of India to enable it take action
against false and misleading advertisements, and keep a close vigil over clever
evasion of the law;
asking the electronic and print media to adhere to the advertisement codes and not
encourage surrogate advertisements;
calling on the ASCI address complaints received from consumers against surrogate
advertisements and take appropriate actions immediately;
creating a consumer awareness programme to help people understand the negative
impact of surrogate advertisements;
adopting strict laws to penalize those companies featuring surrogate advertisements
without any real existence of the product; and
Requiring advertising agencies to have full knowledge of the products under the same
brand for which they are promoting advertisements, and taking legal actions against
those agencies which design surrogate advertisements.
Health warnings A single health warning (“Cigarette smoking is injurious to health”
or “Drinking liquor is injurious to health”) is mandatory on packets and any
advertisements.
MORE OF CSR
Corporate along with the government can take up the following measures
Promote public education programmes on the harmful effects of the abuse of liquor;
Promote social responsibility programmes;
Promote the establishment of recreational facilities for youth;
Promote the establishment and maintenance of support structures for the rehabilitation
of individuals and communities affected by alcohol abuse;
Promote further research on the nature and extent of the socio-economic effects of
alcohol abuse; and
Promote interaction between government and civil society, notably civic, youth and
religious formations.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
The study is conducted in Amritsar and Phagwara region, valid for this region only.
The findings of the study will be based on the assumption that the respondents
divulged correct information.
The study would be relevant only to present situation.
The study will be time bound, due to rapid changes in the perception of the consumers
due to advertisements.
The study may not be applicable if there is any change in rule and regulation of the
Government of India.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
8. References/Bibliography:
Gentile Walsh, Bloomgren, Atti and Norman (frog sells beer: the effect of beer advertisement
on advertisement and adolescent drinking knowledge) presented at biennial conference of
society for child development, Minnesota.
Grube, W. & Wallack (Television beer advertisement and drinking knowledge beliefs and
intentions among school children) published in American journal of public health, 84(2).
Jon P. Nelson (how similar are youth and adult alcohol behaviours?) published in
international Atlantic economics society 2007.
Khao Dang Truong, PhD and Roland strum PhD (alcohol environments and disparities in
exposure associated with adolescent drinking) research and practise published in American
journal of public health in 2009.
Mallie J paschal, Joel W Grube and Kypros Kypri (Alcohol control policies and alcohol
consumption by youth: a multi-national study) published in European survey project on
alcohol and other drug 2003.
Meichun Kuo, Henry Wechsler, Patty Greenberg, Hang Lee, (The marketing of alcohol to
college students : The role of low prices and special promotions) published in Harvard School
of Public Health, Department of Health and Social Behaviour Boston, Massachusetts, USA.
Michael Grossman, Frank J. Chalopka, Henry Saffer & Adit Laixuthai (effect of alcohol price
policy on youth: a summary of economic research) E & P weekly 2010.
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Michael J. Thun, M.D., Richard Peto, F.R.S., Alan D. Lopez, Ph.D., Jane H. Monaco, M.S.,
S. Jane Henley, B.A., Clark W. Heath, Jr., M.D., and Richard Doll, F.R.S.(Alcohol
Consumption and Mortality among Middle-Aged and Elderly U.S. Adults) published in N
England J Med research paper 1997.
Michael Siegel, Charles King, Joshua Ostroff and David H. Jernigan (alcohol advertising in
magazine and youth readership: are youth disproportionately exposed?) published in
contemporary economics policy vol. 26 no.3 2008 western economics association
international.
Monica H Swahn Thomas R Simon, Bart J Hammig and Janet l Guerrero (alcohol
consumption behaviour and risk for physical fighting and injuries among adolescent drinkers)
published in national longitudinal study of adolescents health.
Renna (Alcohol abuse, alcoholism and labour market outcome: looking for the missing link)
publish in industrial and labour relationship reviews vol. 62 no.1 (October 2008) by Connell
university.
Strasburger, V.C. & Donnerstein (children adolescents and media: issue and solution)
published in paediatrics 103 (1):129-139
Weitzman, Elissa R. ScD, and MSc (Poor Mental Health, Depression, and Associations with
Alcohol Consumption, Harm, and Abuse in a National Sample of Young Adults in College
Published in Journal of Nervous & Mental Disease: April 2004 - Volume 192 - Issue 4 - pp
269-277.
http://www.surrogate_advertising.com
http://www.legalserviceindia.com/article/l346-Surrogate-Advertisements.html
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
Annexure
CONSUMER PERCEPTION TOWARDS SURROGATE ADVERTISEMENT
10. How would you rank the present surrogated advertisement? (Rank 1-5 ascending order)