Dineshkumar pal – OCA

Oracle 11g certified E-Mail: denesh.pal@gmail.com / itsdineshkumarpal@gmail.com

Contact: +91 9922507798/ +91 9920826864
Technical Service Specialist- IBM
AGILE Practitioner

Looking forward for a challenging work environment and to realize the expectation of the organization I work for, to the best
of my capabilities; with the aim of leveraging my skill and experience towards professional growth.

Professional Preface

11 years of total IT experience and around 8 years in Database Administration with exposure to Database installation, Migration,
troubleshooting and development life cycle. Technical designing & Data Base Administration with features like RAC, Oracle Data
guard, RMAN, Oracle Stream and ASM. Oracle version from 9i onwards to oracle12C, Grid Infrastructure with variable Database
sizes (max up to 35TB).

Performed database upgrades from various version like Oracle 9i, 10G to 11G, 11GR2 to Oracle 12C (12.1.0.2) and applying
Patches.
Supporting Oracle version 9i,10G,10GR2,11G,11GR2, Oracle12C, Grid Infrastructure with variable Database sizes on a mixed
operating system environment, platforms included: Solaris, Red Hat Linux, Windows, Oracle Enterprise Linux, and HP-UX.
Supporting Oracle Bi-directional DR site for High Availability configured with Oracle RAC and Oracle STREAMS. Activities
involved like managing database, patching, adding/removing tables to streams, troubleshooting Streams related problems (re-
instantiation, re-configuring streams, starting/stopping streams process etc.).

Handled Global Emergencies for IT giants like IBM, INFOSYS, MPHASIS to keep their Business-Critical Databases Up and Running.
Client interaction, analyze and translate customer requirements. Define alternate solutions. Co-ordinate closely with customers
and project team.

Oracle RAC with Data guard (Physical and Logical standby) set-up and complete administration.
Responsible to recover the database by RMAN & importing export backup.
Worked on RMAN backup and recovery process with IBM Tivoli Storage manager(TSM) the middle layer.
EXPDP/IMPDP for Table reorg activity in case of fragmentation.
Multiple RAC instance maintenance in case of Node eviction, Node addition any planned Instance specific administration.
Support and ensures that the health and conditions of all the databases are in normal state and also ensure the high availability
of all the databases.
Periodically, add new partitions as a business requirement. Export / Import the tables/partitions periodically to minimize
fragmentation of tablespaces.
Implementation, Monitoring alert log file, traces files, backup log file & analysis of ORA-errors.
Professional Enhancements:
Oracle 11g Certification (Database Administration)

Training Summary

Program or Course Coverage Dates

UNIX Administration MPHASIS JAN 2012

Oracle Stream Administration IBM May 2016

Key Competencies & Skills

Skill Proficiency (E0 to E4)

Oracle 9i,10G,11G,12C, ASM, Stream, Dataguard, RAC E4
UNIX, Linux, Solaris E3
Windows 98/2000/XP/Advance Server 2008 E2
Shell Scripting (Bash) E2
Front End: SQL-Plus, TOAD, SQL Developer E3
MS-office E4
Storage: EMC, Sun Storage E3

Areas of Expertise

Technical

Operating Systems : Red hat Linux, Solaris SPARC, Open Suse Linux, Windows
Databases : Oracle 9i, 10g /10g (RAC), Oracle 11g, Oracle 12.
RDBMS : ASM, Oracle Restart (Standalone RAC), RAC, Dataguard, Oracle Stream.
Database Tool : SQL Développer, TOAD
Oracle Tools /Utilities : Exp/Imp, Data Pump, RMAN, AMDU, KFED
Front End : SQL, C, C++, PL/SQL.
Automation : Shell Scripting (Ksh)
Storage : EMC, Netapps, OpenFiler
Domain Knowledge : Banking and Automobile
AWS : EC2. RDS, Bucket and VPC
Functional

Oracle Database Administration

 Database design and implementation, Installation, Configuration, Monitoring and Maintenance of Oracle Databases
(Single & RAC) with size from 50GB to 35 TB, ASM.
 Supporting Oracle 9i, 10g, 11g, 11gR2,12C on a mixed operating system environment, platforms included: Solaris,
Red Hat Linux, Oracle Enterprise Linux, HP-UX, and Windows.
 Oracle RAC with Data guard (Physical and Logical standby) setup and complete administration.
 Supporting Oracle Bi-directional DR site for High Availability configured with Oracle RAC and Oracle STREAM.
Activities involved like managing database, patching, adding/removing tables to streams, troubleshooting Streams
related problems (re-instantiation, re-configuring streams, starting/stopping streams process etc.)
 Performed database upgrades from various version like Oracle 10G to 11G, 11GR2 to Oracle 12C (12.1.0.2) and
applying Opatch.
 Worked on RMAN backup and recovery process with TSM as the middle layer (Media Layer).
 Cloning via RMAN and Database refreshes for testing purpose, future upgrades and application testing.
 Periodically, add new partitions as a business requirement.
 Export / Import the tables/partitions periodically to minimize fragmentation of tablespaces.
 ASM maintenance and trouble shooting.
 Creation of database objects and users (Schema Creation), Ensuring proper privileges are granted to developers,
operators as per business requirement.
 Hands on in Performance Tuning, Troubleshooting, SQL Tuning, Query Execution Plans, Hints, AWR Reports. Carry
out database analysis and suggest recommendations.
 Good Knowledge in the use of the import and SQL Loader utilities to load data and performing exports as
supplemental to daily hot, cold and RMAN backups to be used for database restore and recovery.
 Implementation, Monitoring alert log file, traces files, backup log file & analysis of ORA-errors.
 Manage internal databases, from planning and testing stages through implementation and support.
 Work with Oracle Personnel on Service Request raised through Meta link for any severe problem faced and resolving
the same.

Employment Scan

Oct ’15- Present with IBM India Pvt. Ltd, Pune India as Technical Service Specialist – L3

Project : Supporting and managing all Production, QA/Test, Development databases

Client : ABCR GROUP US Client
Environment : Solaris, Linux, Oracle Restart (Standalone), Oracle RAC (2 node & 3 node), Oracle Streams, Data
Guard (Physical Standby)

Accountabilities

• Working with Project Mangers to create Implementation Plan, Time estimation and schedule with respect to
RFS for new assignment like Moving from single instance to RAC, Upgrading DB from Legacy environment to
12c with new features to be included, Cloning for testing and work on the plan finalized to implement things
first on testing and proceed with Production.
• Handling Priority (SEV-1) Database issues.
• Handling daily BAU Works like Export/Import, Schema creation, ASM maintenance, user maintenance, cronjob
scheduling, re configuring parameters according to requirement.
 • Patching activity so that all system be updated and with n or n-1 level.
• Perform interrogation of system events, wait states, lock and latch activities and take corrective action based on
analysis of these activities.
• Identification & tuning of time consuming SQL queries using dynamic performance views, AWR, ADDM.
• Performance tuning activities at database level by using indexes, partitions, Advisors.
• Carry out database analysis, generate DBA operations activity report and suggest recommendations.
• Troubleshooting Database issue pro-actively and raising SR with Oracle Support for major concerns to verify.
• Oracle Client installations on Application server (Windows & Linux)
• Attend the Customer Incident and CAB meetings.
• Support and ensures that the health and conditions of all the databases are in normal state and also ensure the
high availability of all the databases

Sep’12 -Oct’15 with INFOSYS Ltd. Pune India as Technology Lead

Project : GDW, IRM

Client : NAB
Environment: Solaris, Linux, Oracle 11g RAC

Accountabilities
 Working with project & on-site deployment teams for the completion of project and associated new integrations.
 Maintaining SLAs.
 Support and work within the ITIL support structure for Change, Problem and Capacity management.
 Performing event and incident management under ITIL Service Management Framework.
 Assist in the development and implementation of standardized IT practices and procedures.
 Responsible for all types of Database related issues, plus monitoring and troubleshooting weekly and daily
Activities/Jobs.
 Oracle installation, performance tuning & optimization of databases, writing SQL/PL-SQL Queries.
 Backup management using RMAN & export/import. Weekly Database backup and testing.
 Troubleshooting and resolving database and / or application problems encountered by end user.
 Perform interrogation of system events, wait states, lock and latch activities and take corrective action based on
analysis of these activities.
 Cronjobs, log management, space management, Patch upgradation & configuration, making scripts.
 Periodically, add new partitions as a business requirement.
 Setup and maintain documentation and standards.
 Contacting Oracle Corporation for technical support.

Nov’10-Sep’12 with Mphasis an HP, PUNE INDIA as Sr. Infrastructure Engineer

Project : SWIFT Banking

Client : RBS and ABN AMRO.
Environment : Oracle Single Instance, Oracle RAC 10gR1, Linux.

Accountabilities
 Designing and creating database objects, writing SQL queries and Pl/SQL routines /packages in Oracle10g.
 Administration of live Production DB using Toad and OS utilities like top, iostat, etc.
 Creating primary database storage structures (tablespaces) and primary objects (tables, views, indexes) after
application developers have designed an application
 Modifying the database structure, as necessary, from information given by application developers.
 Controlling and monitoring access of users; managing tablespaces, redo log files, data files and control files for various
databases; networking with Oracle and creating DB links.
 Supervising export and import database, tablespaces, tables, schema through Oracle10g ‘Data Pump’ utility.
 Backup management using RMAN & export/import.
 Writing shell scripts for export/RMAN backups and CRON jobs scheduling.
 Analyse System faults and taking corrective action.
 Managing DBA responsibilities inclusive of security, database systems and administering users.
 Troubleshooting and resolving database and / or application problems encountered by end user.
 Process development in PL/SQL and Java.
 Setup and maintain documentation and standards.
 Contacting Oracle Corporation for technical support

Aug’09-Nov’10 with Tech Process Solution Ltd, Mumbai India as Engineer

Project : CASH Management services.

Client : ICICI bank Ltd.
Environment : JAVA, UNIX and Oracle 11g.

Accountabilities

 Online support for production issues Online support for production issues.

 Provide Technical support to Branches & RPCs of ICICI bank all over India.

 Creation of daily report and submit to senior manager on daily basis.

 Fixed core defects and analyzed

 Provided support and maintenance for core modules.

 Identifying the Application Errors and Database issues.

 Handled live issues and resolved at the right time.

Mar’08-Apr’09 with Future Focus Infotech ltd., Mumbai India as Software Engineer

Project : Central Bank of India Core Banking Project

Client : Central Bank of India.
Environment : VB.NET, COBOL, UNIX, ASP, VB and Oracle 9i

Accountabilities

 Database Backup Management: Export/Import, expdp, impdp, export and import.

 User management-Effectively created and managed users, roles, privileges and user profiles

 Creation of tablespaces, adding the data files and increasing the size of data files.

 Adding TNS Entry in the Tnsnames.ora files for Oracle network configuration.

Feb’07-Mar’08 with Channel G Innova Soft Pvt ltd., Mumbai India as Software Engineer

Project : Government Business.

Client : State bank of India.
Module : Pension
Environment : ASP, VB, HTML, Java Script, VB Script and Oracle 9i.

Accountabilities

 Working with Client for day to day activity.

 Training and demo activity with the client.

 Identifying the Errors and Database issues.

 Running Daily, Weekly, Monthly Data Processing.

 Providing status to management in an activity as well as escalation capacity.

 Interaction with client for functionality changes and major bug rectification.

Scholastics

Bachelors of Engineering in Computer Science

B.E. (Jul-2006 Pass out), Computers from Mumbai University with 60.26 %.

HSC
H.S.C. (Feb-2002 Pass out), Maharashtra Board, Mumbai division with 67.50%.

SSC
S.S.C. (Mar-2000 Pass out), Maharashtra Board, Mumbai division with 64%.
Strengths

Achievement oriented with an ability to manage change with ease, Team player.
Strong communication, interpersonal, learning and organizing skills.
Self-confident, flexible and ability to work under pressure

Personal Dossier

Date of Birth: 23rd OCTOBER 1984

Marital Status: Married
Passport No.: J4988376 (Place of Issue: MUMBAI)
Nationality: Indian
Address: B-Wing, Second Floor, Flat no-202, Ram nagar, Suyog Saffron, Rahatni, Pimpri, Pune INDIA
Linguistic Abilities: English, Hindi and Marathi.