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AlertGroup

ApAssociation
Modems Offline
alertNotification
mvno-alarm-trap
logMonMatchTrap - 969
Program Bitrate
INFINERA SERVICE AFFECTING ALARM, BMMOCGPTP, OLOS
DCM Trap TS In Backup
DCM Trap TS Backup Switched
ICMP Monitoring
INFINERA SERVICE AFFECTING ALARM, LOCAL_SNC, SNCFAIL
Alarm Trap
RFGW Trap Stream state
CriticalSystem_BMS
logMonMatchTrap - 506
logMonMatchTrap - 489
logMonMatchTrap - 1133
INFINERA SERVICE AFFECTING ALARM, REMOTE_SNC, SNCFAIL
INFINERA SERVICE AFFECTING ALARM, DLMOCGPTP, OLOS
INFINERA SERVICE AFFECTING ALARM, LMOCGPTP, OLOS
SUMMARY
WiFi AP Disassociated from controller,
Devices Offline with Subscribers Affected
Power Supply 1:Input Voltage
Small cell modem offline alarm
Arris NL3NSyslog : :notifyCardStateChange(),OUT_OF_SERVICE_PROTECTED / STDBY / INIT_CREATED
Bitrate alert with bitrate Mbps on program channel
Optical Loss Of Signal - of type BMM Optical Carrier Group Physical Termination Point
DCM Alarm >> TS In Backup on Board
DCM Alarm >> Bandwidth Exceeded on Board
DEVICE IS NOT PINGABLE (ICMP)
Signaled SNC failure from object of type Local Sub Network Connection
Bad MPEG, Bad Vid Bitrate,Bad P.Aud Bitrate
Stream with UDP port on Gbe Pair goes to input loss
OFF NORMAL,Cablevision / Westchester / White Plains / White Plains Headend-1 / AC-T-1 / AC-T-1 Status / Hi temperature Alar
Cisco NL3NSyslog : %BGP-5-ADJCHANGE: neighbor Down NSF peer closed the session
Cisco NL3NSyslog :: Line protocol on Interface , changed state to Down
Cisco NL3NSyslog : Neighbor Down: interface down
Signaled SNC failure from object of type Remote Sub Network Connection
Optical Loss Of Signal - Payload object of type DLM Optical Carrier Group Physical Termination Point
Optical Loss Of Signal - Payload from object of type OTN Line Module Optical Carrier Group PTP
T-1 Status / Hi temperature Alarm,White Plains LGR1000,AC-T-1 Status,Hi temperature Alarm is in alarm.,CSC Critical
Resolution Code
Resolved - Customer Education
Setup Truck Roll
Resolved - Reboot
Customer Education
Resolved - Warm Reboot
Resolved - Hit Box
Resolved - Paired Remote
Resolved - Unpair/Paired Remote
Refer to WIC
Resolved - Cold Reboot
Detail
Customer education is a way to help customers become well-informed about the products
Field visit
Rebooting the equipment
Customer education is a way to help customers become well-informed about the products
where the system restarts without the need to interrupt the power.
reset or replace the box
replace or changing the remote
replace or changing the remote

power to the system is physically turned off and back on again, causing an initial boot of the machine

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