About Schindler

Company Facts

Schindler Your First Choice

 4 Schindler in Brief

6 Global Product Lines

Products & Services

8 Maintenance & Repair Services
9 Modernization
10 State of the Art Technologies
11 Schindler Ahead – Smart Urban Mobility

References
12 Americas
13 Europe
14 Asia-Pacific

15 Schindler Your First Choice

Schindler in Brief

Schindler moves more than one billion people a day.

Schindler was founded in 1874 in Lucerne, Switzerland, and is one of
the world´s leading providers of elevators, escalators, and moving walks,
as well as maintenance and modernization services.

CHF

Revenue 2017 Revenue by region, 2017

In CHF million Asia-Pacific, Africa The Americas Europe

10 179 31% 29% 40%

Number of employees Growth drivers

As of September 30, 2018

63 961 ⅔ Ongoing urbanization

By midcentury, two-thirds of the global
population is projected to be urban

Demographic change
By midcentury, population will change
dramatically depending on region

Demand for modernization

20+ In Western countries, more than 50% of
elevators / escalators are over 20 years old

Demand for energy efficiency

Energy efficiency is an attractive investment
that pays for itself over time in many cases

Implementation of digitization / IoT

IoT
Changing the way commerce works with
IoT at the heart of that transformation

4 Schindler Company Facts

Locations Headquarters
Ebikon, CH
A network of more than 1,000 branches in over 100 countries.
Holding
Hergiswil, CH

Manufacturing
Sites
Ebikon CH
Locarno CH
Dunajská Streda SK
Zaragoza ESP
Clinton USA
Hanover USA
Londrina BRA
Shanghai CN
Suzhou CN
Xuchang CN
Pune IND

Research &
Development
Ebikon CH
Vienna AUT
Randolph USA
São Paulo BRA
Shanghai CN
Pune IND

Branches

History
In its over 140 years of history, Schindler has grown from a local manufacturer
of machines into a global elevator and escalator business. On the way,
it has shaped the industry, defined best practice as a mobility provider and
as an employer, and prospered in a highly competitive global environment.

1874 1889 1936 1952 1970 1974 1980 1989

Establishment Start of elevator Schindler Schindler Establishment Expansion to First western Acquisition of
of the com- manufacturing. installs its first introduces first of Schindler Asia Pacific: industrial joint- the Westing-
pany by Robert escalator. electronic eleva- Holding AG. Jardine Schindler venture with the house elevator
Schindler. tor controls. joint-venture. People Republic business in
of China. the USA.

1996 1997 2003 2005 2009 2012 2015 2016

Revolutionary Launch of Initiation of the Presentation Launch of Construction New monitoring Strategic
Miconic 10 hall world’s first first Schindler of seven Schindler’s PORT of new factories service and new partnerships
call destination machineroom- Award. new elevator technology. started in Shang- online customer with GE Digital
control system less (MRL) product lines. hai, China; Pune, portal intro- and Huawei
launched. elevator. India; Dunajskà duced. Technologies.
Streda, Slovakia;
Hanover PA,
USA

Schindler Company Facts

5
 Global Product Lines

Schindler’s product portfolio is set up to provide an optimal mobility solution.

No matter whether it‘s for modern buildings or urban environments such as
residential properties, offices, airports, hospitals, hotels, cruise ships, stadiums,
malls and retail projects.

Elevators

Passengers & Goods Freight

Schindler 3100 Schindler 3300 Schindler 5500 Schindler 7000 Schindler 2600
Simple and practical Pre-engineered Modular passenger Passenger and Robust and reliable
for smaller residen- passenger elevator elevator for com- goods transpor- freight elevator.
tial buildings for residential and mercial and highend tation solutions for
up to mid-sized residential buildings global high-rises
commercial buildings and urban land-
mark buildings

MRL solution that Easy to plan and Flexible combination Providing green Available as traction
meets the essential quick to install of system layout, mobility, smart op- and hydraulic con-
requirements in car dimensions and erations and space figuration
terms of perfor- Machine-room- car interior design efficiency
mance, design and less elevator with For all purposes that
other options. Schindler STM Suitable for special Swiss engineering require to transport
technology applications like ho- tailored for the pas- heavy goods and/
tels, hospitals, etc. sionate builders of or large groups of
Offering a certain tomorrow’s skylines passengers.
design and dimen- Energy-saving
sioning flexibility as traction technology
an option Schindler STM

Machine room-less
or mini-machine
room configuration

6 Schindler Company Facts

> For country specific product details, please contact your Schindler
consultant or visit the Schindler website and choose your country:
www.schindler.com
Escalators
20m
Schindler 9300AE
Versatile escalator
with rises of up to
20m
Meets specific
requirements of
commercial build-
ings and public
transport applica-
tions
With various con-
figuration packages
Technology offers
both highly
standardized basic
design and special
customized solutions
50m
Schindler 9700
Sturdy escalator
aimed at large rises
up to 50m
Meets the require-
ments of large
public spaces and
buildings
Tremendous flexi-
bility in planning
Robust system to
handle high traffic
demands
Moving Walks
Inclined Horizontal Digital tools
Schindler 9500AE Schindler 9500 Schindler Plan
inclined horizontal & Design
Inclined moving Horizontal moving Online planning
walk with widths of walk with widths and design tool
up to 1100mm and lengths of up
to 1400mm and
150m
Meets the require- Meets the require- Finding the right
ments of shopping ments of public elevator or escalator
malls able to trans- transportation at layouts and design-
port shopping and airports, convention ing the elevator
baggage carts centers and other interior is now
facilities with qui- made easy. The tool
Dependable perfor- eter operation and helps to accurately
mance and passen- longer service life prepare your es-
ger safety calator or elevator
specifications in
the early stage of
the building project
lifecycle.
Schindler Company Facts
7
Maintenance
& Repair Services
A dense service network all over the world.
Schindler keeps the mobility solution as valuable as the day it was installed,
and just as comfortable and safe for all.
Our service is about much more than
conventional maintenance; it helps our
customers to improve any existing equip-
ment with the newest technologies.
Smart diagnostic techniques and predic-
Schindler Excellence
Schindler maintenance services and methodologies
ensure not only compliance with applicable norms/
regulations, they also keep the equipment in best
conditionover the entire lifetime. Each of the contracts
canbe tailored to specific customer and building needs
witha range of options.
Schindler Service & Diagnostic Center
The Schindler 24 / 7 help desk takes care of customer,
passenger and emergency calls – and operates the
equipment monitoring diagnostics.
FieldLink
The online support technology used by technicians to
access repair history, technical data, trouble-shooting
information, repair routines and more.
Repairs
Schindler repair services offer the ideal solution to keep
any installation in perfect operation over the whole
lifetime.
Spare parts
Schindler OEM (Original Equipment Manufacturer) spare
parts fulfill the highest quality standards, just like our
elevators and escalators.
> For country specific product details, please contact your Schindler
consultant or visit the Schindler website and choose your country:
www.schindler.com
8 Schindler Company Facts
tive service planning reduce unexpected
downtimes, avoid disruption to building
operations and bring maximum benefits
to equipment owners and users.
Schindler Dashboard
The Schindler Dashboard online portal provides trans-
parency to owners and building managers about the
performance of the equipment and provided services.
It allows to place service requests, set notifications and
download reports.
Service Branches
Schindler’s service branches are allocated to optimally
reach customers and installations.
Certified fitters and service technicians
Schindler fitters and service technicians are skilled
experts and have to pass through a Schindler specific
training and certification program, proving that they
have in-depth knowledge and are always up-to-date.
Service Leaders
The Service Leader is our first contact for existing
customers and takes care of special requests as well as
every day services.
Multi-Brand Service
More than a third of Schindler’s maintained portfolio
consists of non-Schindler equipment. Thanks to
Schindler’s Multi-Brand Competence Centers and an
international network of experts, all equipment benefits
from the same professional Schindler service and are
maintained against the same quality standards.
Modernization
Increasing reliability, performance and aesthetics.
The modernization portfolio ranges from upgrading functionalities, replacing
accessories, single components or package solutions up to the installation
of completely new systems.
At Schindler, we have the thorough know-
how and long-term experience to provide
tailored solutions to any modernization
Replacements Solutions
All Schindler replacements are designed to be highly
efficient in every respect: from cost effective production
process to energy-efficient performance to minimal
installation disturbance and disruption time.
Schindler 6200
The Schindler 6200 offers maximum comfort for pas-
sengers even in the smallest sized shafts. It has been
specifically designed to replace elevators in stairwell
holes and other very tight environments.
Schindler 6300
The Schindler 6300 brings new style and comfortable
space to your building. This pre-engineered elevator
combines technical versatility with easy integration into
your building.
Schindler 6500
The Schindler 6500 comes with the latest traffic man-
agement technology, ensuring availability and perfor-
mance right when it is needed.
> For country specific product details, please contact your Schindler
consultant or visit the Schindler website and choose your country:
www.schindler.com
project. All components are manufactured
to fit precisely into the existing equipment
in accordance to the latest safety regulations.
Transformation Solutions
If the installation is still in the life span but starts show-
ing signs of age or needs some additional functionality,
Schindler can provide the ideal solution, from efficiently
combined Renovation Packages to the exchange of
single components.
Schindler Renovation Packages
The Schindler Renovation Packages enable significant
performance upgrades for aging elevators, enhancing
their reliability and availability. Our professionals guide
you throughout the whole process from analysis to
handover.
InTruss Escalator Modernization
Schindler’s InTruss technology enables escalators to
be ugraded by using the existing truss with minimal
downtime.
Schindler Company Facts
9
State of the Art
Technologies

Reflecting the company’s pioneering spirit and ambition to improve.

Breakthrough innovations like machine-room-less elevators and the PORT
Technology have established the company as a market pioneer.

Schindler’s dedication to fostering an inno- and academic institutions. Building on its

vative culture sustains the tradition of global presence, Schindler’s innovation
technological achievements, together with is led simultaneously in multiple develop-
customers, suppliers, technology providers ment centers around the world.

Transit Management & PORT Technology
Schindler pioneered transit management with its
destination control systems and has once again re-
defined the boundaries of performance with our third
generation destination-dispatch system. Schindler’s
PORT Technology revolutionizes the science of opti-
mizing traffic flow through a building while offering
personalized service and access control.
Schindler Suspension and Traction Media (STM)
The pioneering elevator traction media with rubber
coated steel ropes that enables a smaller drive system,
higher durability and longevity, and is eco-friendly.
Machine Room-Less (MRL)
The space saving solution for which the drive system
can be directly installed in the shaft.

myPORT Mini Machine Room (MMR)

The next generation of destination dispatching tech-
nology. The unique smartphone-based service creates
a seamless, customizable journey for each occupant
and gives building owners greater security.
Schindler LobbyVision
The on-campus elevator and escalator management
and monitoring solution.
Schindler E-Vision
The in-car infotainment system. Highly configurable and
customizable to building and customer wishes.
A solution to reduce the required space for a machine
room thanks to a specially designed small drive and
inverter system.
Aluminum step
The lightest and most durable escalator step that
reduces weight and therefore energy consumption.
Double-deck elevators
An innovative mobility solution that delivers high space
efficiency, smart operation and comfort for multi-purpose
high-rise buildings.

Regenerative Drive
The system with Power Factor 1 technology that
recovers energy without causing harmonic distortion
on the building grid.

> For country specific product details, please contact your Schindler
consultant or visit the Schindler website and choose your country:
www.schindler.com

10 Schindler Company Facts

Schindler Ahead –
Smart Urban Mobility
Schindler Ahead is the digital portfolio of the Schindler Group.
Designed on the principles of machine learning and Internet of Things (IoT),
Schindler Ahead aims to offer customers improved uptime, insights and
convenience at every stage of the equipment’s lifecycle.
Schindler’s digitally connected elevators
and escalators bring forth new possibilities
of automation, transparency and persona-
lization by carefully analyzing cloud-based
data. The intelligence gathered by collating,
Technology
Cube
Cube is Schindler’s smart communication hub with
edge computing power on board. Here, the data gets
collated and pre-analyzed before being sent to the
cloud. It expedites data analytics to enables real-time
information flow for improved decision-making.
Cloud Platform
It’s the engine for Big Data analytics and artificial intel-
ligence that converts data into actionable insights for
our customers and technicians. With historical data at
hand, identifying patterns and comparisons is much
faster and simpler.
App Store
For added comfort, Schindler Ahead Apps can be a
ccessed on the go by our customers and passengers.
We offer dedicated platform with applications for
managing specific aspects of the connected equipment.
Future Readiness
Schindler Ahead is made for today and ready for the
future. With its ability to perform over-the-air updates
for applications and security, it ensures the much-
needed flexibility to add new services and functionalities
in the future.
> For more, please visit: www.schindler-ahead.com
examining and distilling valuable data allows
for greater ease in predictive maintenance,
emergency services and overall management
of the equipment, while adding superior
levels of comforts for the passengers.
Solutions
Schindler Ahead is the industry’s very first digital closed-
loop platform, that connects the equipment, customers
and passengers with Schindler’s contact centers and
technicians. By facilitating real-time information flow,
customers can avail the benefits from a variety of digital
solutions aimed at predictive maintenance, easy com-
munication and avenues of personalization.
Ahead Core
The prime source for connectivity, monitoring and infor-
mation services. It connects elevators and escalators to
the cloud and making them digital, smart and future-ready.
Ahead Connectivity
A permanent wireless communication service for voice
and data transmission, including the management of
the SIM card(s) and communication costs.
Ahead ActionBoard
An easy-to-use information and communication app for
facility managers. It provides real-time statistics on the
unit’s current status, performance updates and mainte-
nance history.
Ahead Remote Monitoring
Performs round-the-clock monitoring of the unit,
for improved accuracy in diagnostics and addressing
anomalies proactively without delay.
Ahead DigitalAlarm
An advanced wireless 24/7 in-car alarm service for pas-
senger assistance that provides rich voice quality, instant
connection and greater reliability – even in the case of
power failure.
Schindler Company Facts
11
 References
Americas 56 Leonard Street
New York, USA

10 Elevators

The PORT Technology

One Vanderbilt
New York, USA

Torre Reforma
Mexico City, Mexico

Metropolitan Rapid
Transport Authority
MARTA
Atlanta, USA

EZ Towers
São Paulo, Brasil

12 Schindler Company Facts

References
Europe Istanbul Grand
Airport
Istanbul, Turkey

306 Elevators

159 Escalators

183 Moving walks

Roche Tower 1
Basel, Switzerland

Lakhta Center
St. Petersburg, Russia

Warsaw Spire
Warsaw, Poland

Queen Mary II
Cunard Line, Bermuda

Schindler Company Facts

13
 References
Asia-Pacific International
Commerce Centre
(ICC)
Hong Kong SAR,
China

85 Elevators

39 Escalators

CSIA Mumbai
International Airport
Mumbai, India

Birds Nest
Bejing, China

Crown Sydney
Sydney, Australia

Ping An International
Finance Center
Shenzhen, China

14 Schindler Company Facts

Schindler
Your First Choice

The Schindler Value Pyramid.

Schindler Your First Choice – this is our goal. We want to be undisputed
leaders in our industry for quality, performance and innovation. We want
to be the partner of choice for all our customers worldwide. We want to
be a byword for continuous improvement.

Our Core Values Our Promise

are absolutely non-negotiable. Everyone in Schindler is to all our customers and to everyone who depends
permanently committed to these cornerstones of our on our products and services every day. These are our
business and should contribute to their fulfillment. values and behaviors that we embody in all that we do.

Our Goal
Schindler
Your First
Choice

Professional
Our Promise

Trusted Smart
Our Core Values

Safety Quality

Value for Integrity People

Customers and Trust Development

Schindler Company Facts

15
Schindler
Your First Choice

Corporate Communications Company Facts English

For more information please contact

Schindler Management Ltd.
Corporate Commununications
Phone +41 41 445 30 60
corporate.communications@schindler.com
www.schindler.com