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Introductions
Separate into pairs and talk to each other. Then introduce each other to the class
Course Objectives
Getting familiar with the training or apprenticeship program
Define good mentoring and what it means to be a mentor
Understand that there are different styles of learning
How communication and problem solving are important to mentors
Application of what was learned
Workplace Diversity
Mentoring
Definition
Think about your favorite learning experience and teacher
Qualities of a mentor
Training
Giving Instruction
Passive versus Active Learning
Learning Styles
Optical illusion cartoon of woman Scramble exercise
Cone of Learning
Hands-on Training
POPPER acronym Pattern for Effective Practice
Talking about Task exercise
Separate into pairs and describe shape without visual aids while back is turned
Factors about training to consider
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Five Steps of the Mentoring Process
BREAK
Communication
“Telling isn’t training”
Feedback
Paraphrasing
Types of Questions
Communication Made Easy – Guidelines for Communicators and Listeners
Facts, Opinions, Proposals, and Feelings Statements
Non-verbal communication
Techniques to Deal with Difficult Communication
Exercise for Communication
Communication Leads to Collaboration and Knowledge Creation
Problem Solving
“Getting to Yes” concepts
Adjourning
Each mentor speaks about what he or she learned and his or her favorite part of the class
Evaluations
Each participant completes an evaluation form
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