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Administration
Social Work
- a practice-based profession and an academic discipline that promotes social
change and development, social cohesion, and the empowerment and
liberation of people.
- engages people and structures to address life challenges and enhance
wellbeing.
Principles central to social work
• social justice
• human rights
• collective responsibility
• respect for diversities
Definition approved by the IASSW General Assembly and IFSW General Meeting in July 2014
Social Welfare Administration
- is a process of working with people in ways that release and relate their
energies so that they use available resources to accomplish the purpose of
providing needed community services and programmes.”
SOCIAL WELFARE AGENCY - A non-stock, non-profit organization engaged in providing social welfare
programs and services to disadvantaged or vulnerable individuals, families, groups and communities.
ADMINISTRATION
P C C R
F O D B E
R S O O R R F
O P R I O
U E V F
R O T N E E I P
P L G R R D L A E
M G A T P C N U
O A A D G L E
U R E R O O A A
L N N F I E B U D
L & A C & O R & R & N T A
&
I N I F N T L B
A M T L T D C I
C I Z A T T A
T M I L I I I I
Y N I I T I O I C
I I I
G
N N I N N N C O
O N N N N N K
G N G G G
N G G G G S N
G G
COMMUNICATION
Hundreds of people in the world take exams every day.
Surely, something so common can’t be too difficult for you.
Policy
Rex Skidmore
Basic Planning Steps
HOW WHERE
Processes to achieve
WHAT the goal • The change we
• Set measurable want to see
goals / objectives • Alternatives
• plan selection
• Identify resources • step-by-step-action
• scheduling
• incorporate
changes
TYPES OF PLANS
• define the framework of the organization’s vision and
how the organization intends to make
its vision a reality.
• done by the top management of an organization.
• developed to create specific action steps that support the strategic and
tactical plans.
• Short term
• Developed by supervisors, team leaders, and facilitators to support tactical
plans.
Characteristics of a Good Plan
ORGANIZATION AS A PROCESS
ARRANGES PEOPLE AND RESOURCES TO WORK TOGETHER TO
ACCOMPLISH A GOAL
ORGANIZATION AS A STRUCTURE
THE SYSTEM OF TASKS, REPORTING RELATIONSHIPS, AND
COMMUNICATION LINKAGES
ORGANIZATION AS A PROCESS
Types: Models
1. Formal – by law 1. Bureaucratic
- line organization
- Functional 2. Democratic
- Line & staff 3. Adhocracy
- Committee type of organization
2. Informal – unconscious & spontaneous 4. Collegial/ Professional team model
Work Unity of
PRINCIPLES Span of Control
specialization Command
OF
Process:
Lectures
Group Actions
Case Presentation
Game exercises
Role Playing
Library Facilities
Self Development Program
Continuing Professional education
Exchanges
Directing
process of implementing the total plan and bringing into being all
the necessary and available resources to achieve the objectives
Characteristics:
Initiates Action Continuous Activity
Pervasive Function Descending Order of Hierarchy
Importance:
Initiates Action Motivates Employees
Steps in Directing
1. Setting up the major responsibilities, persons, units and branches
2. Placing the jobs, responsibilities, and functions properly in an organizational pattern
3. Issuing the directions, special assignments and orders
4.Controlling or directing closely by basic policies and plan
Controlling - is the process of ensuring that actual activities conform to plans
Types of control
Forms of Coordination
1. Perpendicular or vertical coordination- this is effected through the competent delegation of
responsibility and the corresponding authority for the performance of every act from the
largest to smallest.
2. Horizontal coordination or cross-coordination- this refers to supervisors or executives on the
same level coordinating and relating their activities or functions among themselves.
1. Clear lines of authority and responsibility
Ways for Effective
2. Periodic reports
Coordination
3. Effective communication system
Financing
- the allocation of an agency’s liquid assets to assure their most productive use.
Factors of an Ideal Budget
1. comprehensive
2. clear and easily understood
3. flexible
4. workable and realistic
5. accurate
Cost - benefit - is the relationship of the resources required or the cost-to attain
certain goals
Recording
Auditing
- an ongoing record of what the agency has spent on what and how well it is staying within
the budget.
Financial controls
- processes, policies and procedures that are implemented to manage finances
- provides reasonable assurance that budget and other resources will be used in a
regular, ethical, economical, effective and efficient manner.
RECORD & RECORDING
Recording
is the system used to control an organization's records from the creation,
maintenance, use, and disposition.
process is of identifying records, classifying records, and storing records, as well as
coordinating internal and external access.
PURPOSE & BENEFITS OF RECORDING
PURPOSE BENEFITS
Listen and attend critical points
Administrative Purpose
Increases awareness of skills
Teaching
Assess and identify areas of strength
Research
Avenue to be honest
Accountability
Ability to recall information
Supervisory bond
Professional development
REPORTING
a process of providing information to various levels of management so as to enable
in judging the effectiveness and become a base for taking corrective measures, if
necessary.
Time interval
CHARACTERISTICS OF AN EFFECTIVE WRITTEN REPORT
Gallagher
PUBLIC RELATIONS
- function which evaluates public attitudes, identifies
the policies and procedures of an individual or an
organization with the public interest
Find out the extent to which the objectives of the agency are being achieved
Means of improving a service
Ensures flexibility and responsiveness of organizations’ services to peoples
changing needs.
Social accountability
ESSENTIALS FOR DOING EVALUATION
1. PROGRAM PLANNING
identifying how the program intends to address the problem
how intervention will lead to the stated outcome, objective, goal, or impact
3. IMPACT ASSESSMENT
• how does the program reach its outcomes or impact
• what happened after the program or project completed
1. Clarity
2. Completeness – adequate for the purpose
3. Conciseness
4. Concreteness
5. Correctness
Patterns of Communication
1. Formal Communication- flows from the lines of authority
2. Informal Communication- does not follow channels of authority
3. GRAPEVINE- fast but inaccurate
“Importance of Communication in Social Work Administration
Skidmore