University of Economics, HCMC End of Unit Test.U1.

M2
School of Foreign Languages
Division of English for General Purposes

EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (90 minutes)

Read the instruction carefully. RECORD your answers on your answer sheets.
Section 1: Language knowledge (40 marks)
I. Choose the words that best fit the gaps in the following passage.
Dear JJ Mills,
The Personnel Department is (1) …………… to tell you that you (2) …………… to Assistant Manager in the
Service Department. We are very satisfied with (3) …………… work you have been doing and would like to
promote you to this position (4) …………… the better of the company.

(5) …………… this official, we will hold a meeting with you and the Personnel Department to update your files
on the position you will be moved to, and we will (6) …………… to you about the new wage, and the new
benefits you will receive (7) …………… you are in this position. The meeting will (8) …………… around an
hour, and after all the necessary documents have been signed, you may return to work as an assistant manager. We
congratulate you (9) …………… your promotion and would love to keep (10) …………… with you for the time
you are here.
Sincerely,
Grant Johnson
1. a. pleasing b. pleasure c. please d. pleased
2. a. will promote b. will be promoting c. will be promoted d. have promoted
3. a. the b. a c. an d. 0
4. a. on b. for c. with d. to
5. a. To make b. Making c. Make d. Made
6. a. discuss b. explain c. inform d. call
7. a. why b. after c. when d. that
8. a. last b. operate c. run d. do
9. a. with b. at c. in d. on
10. a. work b. to work c. working d. works

II. Choose the best answer

11. Would you mind …………… an office with four other people?
a. to share b. shared c. share d. sharing
12. A number of small companies will go bankrupt when the government …………… the legal working hours to
thirty-four hours a week.
a. reduces b. is reduced c. has reduced d. will reduce
13. Yes, I …………… about your advert in Careers Now. Could you send me an application form, please?
a. call b. have called c. am calling d. called
14. …………… you tell us more about your present job?
a. Could b. Would c. Do d. Did
15. Marcel Lacour’s job involves …………… new product and new ideas.
a. developing b. develop c. developed d. to develop
16. 70% of employers admitted to …………… a candidate because of their online behaviour.
a. reject b. rejecting c. rejected d. to reject
17. When Sunlop Corporation moved its headquarters to Chicago, the director had a state-of-the-art security
system …………… .
a. installing b. install c. installed d. installs

EOU Test.U1.M2 1
18. Moving away from the city and renting an apartment in the rural area does not always help …………… one’s
living expenses.
a. limitation b. limited c. limiting d. limit
19. Junior managers who get a promotion often face many problems …………… they have more authority and
responsibility.
a. so that b. because c. in addition d. so
20. Ambitious people often decide on a career plan …………… they are still at university.
a. before b. after c. while d. during
21. A good manager creates an environment …………… ideas are heard and respected and everyone feels that
they are contributing to the whole.
a. which b. when c. where d. that
22. Have you dealt …………… these complaints yet?
a. in b. with c. out d. to
23. She is in charge …………… the day-to-day running of the business.
a. on b. of c. in d. with
24. I’m sorry, there’s no answer. I can transfer you …………… her voice mail.
a. with b. to c. for d. at
25. Could you give me the other number for Workplace Solutions? I can’t get …………… to them.
a. in b. off c. through d. on
26. She can call me back if there’s a problem. I’m …………… 0191 498 0051.
a. to b. in c. for d. on
27. Mr. Yasin cautioned job seekers to be aware …………… their online image even after landing the perfect job.
a. of b. on c. for d. with
28. People who work in sales often have the opportunity to earn …………… on top of a basic salary.
a. commission b. profit c. revenue d. money
29. Ambitious people often decide on a …………… while they are still at school or university.
a. career break b. career move c. career ladder d. career plan
30. …………… deals with employees, keeps their records and helps with any problems they might have.
a. Accounts b. Human Resources c. R & D d. Sales
31. Amelia’s company is a big company, and she thinks that there will be good opportunities for …………… in a
couple of years.
a. qualification b. competition c. commission d. promotion
32. Certain companies offer a career …………… to the long-term unemployed or to people without formal
qualifications.
a. ladder b. opportunity c. break d. plan
33. In our company, everybody works …………… ; i.e. we start work at our convenience.
a. overtime b. flexitime c. economically d. hard
34. Some people …………… a career break to do something adventurous like sailing round the world or going
trekking in India.
a. take b. make c. offer d. decide
35. In my present job, I work long and …………… hours. I often have to work late at night and on public
holidays.
a. flexible b. anti-social c. social d. opening
36. The government’s …………… plans for social reform have been announced.
a. ambition b. ambitiously c. ambitious d. ambitions
37. He worked hard and has been …………… to assistant manager.
a. promoting b. promote c. promoted d. promotion
38. He was a poor …………… at school and left with no qualification.
a. performed b. performance c. performing d. performer
39. He is responsible for the …………… of new members.
a. recruitment b. recruiting c. recruits d. recruited
40. Attempts are being made to …………… the problem of waste disposal.
a. solution b. solve c. solving d. solved
Section 2: Language use (60 marks)

EOU Test.U1.M2 2
I. Read the following passages and answer the questions that follow

Looking for Drivers to deliver

This is one chance to be a driver that delivers lots of important things such as cash, treasures,
guns, or even famous people. We are the best and safest delivery company in New York,
Tamm Express Delivery Company. We are looking for drivers who have clean driving
records, good people skills, and an ability to deliver very important and precious things
efficiently and safely. You must be older than 25 to apply and be fluent in the English
language. If you can speak other languages, that can set you apart as a better applicant.

Dear Tamm Express Delivery Company,

Hello, my name is A.J. Smith, and I have worked as a cop in New York for twenty years
now. I retired as a cop last year, because of one incident where I was shot in my stomach
in my effort to catch a thief. Although I really love my job as a cop, my family will not let
me be one anymore. So I decided to retire and now am looking for a new job. I believe
that working for the Tamm Express Delivery Company is just for me, because I can drive
in any situations: raining, snowing, tornadoes, typhoons, etc. Cops are usually trained for
6 months to drive like the drivers in the movie in order to catch criminals. Anyway, I
believe that I would love this job and also would be a great help to your company. I hope
to hear from you soon. Thank you.
Choose the best answer
1. Who would most likely be interested in the advertisement?

EOU Test.U1.M2 3
 a. A driving school instructor. c. A vehicle engineer.
b. An unemployed truck driver. d. A taxi driver.
2. What applicants will have an advantage?
a. Those who have more than 10 years of driving experience.
b. Those who have lived in New York for more than 5 years.
c. Those who can speak English fluently.
d. Those who are bilingual with English.
3. Why does Mr. Smith think he should work for the Tamm Express Delivery Company?
a. He drove in New York for more than 19 years.
b. He was trained to drive in worst scenarios at his police academy.
c. He knows all the short cuts in New York.
d. He can stay up all night to work.
What do the underlined parts refer to?
4. … We are the best and safest delivery company … (passage 1)
5. … You must be older than 25 to apply and be fluent in the English language. (passage 1)
Which words in the passage mean the following?
6. police officer: …………………
7. an attempt to do something especially when it is difficult to do: …………………
8. collections of valuable things: …………………
Fill in each blank with suitable words or a phrase from the passage.
9. They offer guaranteed next-day ………………… to any home in the UK.
10. Her elegant style …………… her …………… from other journalists.

EOU Test.U1.M2 4
II. Writing
Nippon steel Engineering Co, Ltd., one of the major contractors of Can Tho Bridge building project
is recruiting candidates for site engineers with a university degree in construction, 3 years’ work
experience, good English communication skills and expert in using Auto CAD, Excel, SAD 2000, MIDAS,
NOVA, etc.
As the head of the interviewing team of the company, complete the following email to
the Personnel Manager about the strengths of the qualified candidate you have chosen for
the position. Remember to explain how these strengths relate to your job description.

Nippon Steel Engineering Co, Ltd, một trong những nhà thầu chính của dự án Cầu
Cần Thơ đang tuyển dụng ứng viên cho các kỹ sư công trình có bằng đại học về xây dựng, 3
năm kinh nghiệm làm việc, kỹ năng giao tiếp tiếng Anh tốt và chuyên gia về Auto CAD,
Excel , SAD 2000, MIDAS, NOVA, v.v.
Là người đứng đầu nhóm phỏng vấn của công ty, hãy hoàn thành email sau
cho Quản lý Nhân sự về những điểm mạnh của ứng viên đủ điều kiện mà bạn đã
chọn cho vị trí đó. Hãy nhớ giải thích làm thế nào các thế mạnh liên quan đến
mô tả công việc của bạn.
From: Head, Interviewing team
To: Mr. Nagasaki, Personnel Manager
Dear Mr Nagasaki,

We recently interviewed 3 candidates for the position of a site engineer for Can Tho Bridge building project,
and we have decided to choose Mr. Nguyen Van A (who has a university degree in construction, 5
years of working experience, good English communication skills and is an expert in using Auto
CAD, Excel, SAD 2000, MIDAS, NOVA, etc.)

The reason for our choice is Mr. Nguyen Van A has worked for 2 construction companies whose
directors have good recommendation on him as a reliable and effective site engineer. He can
communicate quite well in English and is rather fluent in Japanese. As a native from Can Tho
province, he has good knowledge of the geography which is so useful for our project. Mr. Nguyen
Van A is also a creative and ambitious young man. He is only 27 years old and is attending a far
distance learning course for an MA degree in construction. In short, he is quite qualified for the
position as his strengths closely relate to your job description.
For any further information, please contact our team.

Best regards,
Le Vinh
Head of Interviewing Team

III. Listening:
PART ONE: Listen to the conversations twice and choose the appropriate answer to each question.
Conversation 1: Questions 1 – 2
1. Where does the conversation take place?
A. At a post office. B. At a park.
 C. At a business office. D. At an airport.
2. When were the contracts mailed?
A. Earlier in the week. C. Last night.
B. Yesterday morning. D. This morning.
Conversation 2: Questions 3 – 5
3. Where will they have the retirement party?
A. In the conference room. C. In the party room.
B. In Mr. Lee’s office. D. In a restaurant.
4. How many guests will there be?
A. 15 B. 16 C. 50 D. 60
5. When will the party be?
A. Tuesday B. Wednesday C. Thursday D. Friday
 PART TWO: Listen to the recording and complete the notes. The recording will be played twice
City Jobs Corps
+ helps find the right job for you, whatever your (6) ……………………… & ……………………… are.
(job as a computer technician, a hotel manager, or an (7) ……………………… ………………………)
+ has job openings in all fields.
+ provides assistance with résumés, (8) ……………………… ………………………, & interview skills.
+ provides services free of charge to (9) ……………………… ………………………
+ located at 35 North Main Street, (10) ……………………… ………………………. necessary.

The end

KEYS - EOU TEST.U1.M2

Section 1 (40 m)
I.
1. d 2. c 3. a 4. b 5. a 6. b 7. c 8. a 9. d 10. c

II.
11. d 12. a 13. c 14. a 15. a 16. b 17. c 18. d 19. b 20. c
21. c 22. b 23. b 24. b 25. c 26. d 27. a 28. a 29. d 30. b
31. d 32. b 33. b 34. a 35. b 36. c 37. c 38. d 39. a 40. b

Section 2 (60 m)
I. Reading
1. b 6. cop
2. d 7. effort
3. b 8. treasures
4. Tamm Express Delivery Company 9. delivery
5. applicants 10. sets …… apart
II. Writing
From: Head, Interviewing team
To: Mr. Nagasaki, Personnel Manager
Dear Mr. Nagasaki,
We recently interviewed 3 candidates for the position of a site engineer for Can Tho Bridge building
project, and we have decided to choose Mr. Nguyen Van A (who has a university degree in
construction, 5 years of working experience, good English communication skills and is an expert in
using Auto CAD, Excel, SAD 2000, MIDAS, NOVA, etc.)

The reason for our choice is that Mr. Nguyen Van A has worked for 2 construction companies whose
directors have good recommendation on him as a reliable and effective site engineer. He can
communicate quite well in English and is rather fluent in Japanese. As a native from Can Tho
province, he has good knowledge of the geography which is so useful for our project. Mr. Nguyen
Van A is also a creative and ambitious young man. He is only 27 years old and is attending a far
distance learning course for an MA degree in construction. In short, he is quite qualified for the
position as his strengths closely relate to your job description.

For any further information, please contact our team.

Best regards,
Le Vinh
Head of Interviewing Team
Notes: The information in the ( ) can be omitted to shorten the letter because it is not quite
necessary.

III.Listening
Part one: Part two:
1. C 6. skills, experience
2. D 7. office administrator
3. D 8. cover letters
4. C 9. city residents
5. D 10. No appointment

AUDIO SCRIPT – EOU TEST U1. M2 (PRE INTER)

PART ONE:
1. Man: I finished typing up those contracts and mailed them off to Mr. Park this morning.
Woman: Great. OK, I’m off to the airport. My flight leaves in 45 minutes.
Man: When will we see you back here in the office?
Woman: Early next week. Look, it’s 11 o’clock already. I have to run.
2. Man: Let’s have Mr. Lee’s retirement party in the conference room.
Woman: I don’t think it’s big enough for all fifty guests, even if we move the chairs and computers.
Man: Yes, you’re right. We’d better have it at a restaurant. What day is the party?
Woman: Friday. That’s just two days away, so we have to plan fast.

PART TWO:
Out of work? No worries! We at City Jobs Corps can help find the right job for you, whatever your
skills and experience are. Are you looking for a job as a computer technician? A hotel manager? An
office administrator? We have job openings in all fields. We also provide assistance with résumés,
cover letters, and interview skills. All our services are provided free of charge to city residents. Our
office is conveniently located at 35 North Main Street. Visit us today. No appointment necessary.