Beruflich Dokumente
Kultur Dokumente
QUESTIONNAIRE
Dear Sir/Madam, I am Ms. SAVITHA.A student of Sri Krishna Arts and Science College of
Coimbatore from MIB Department. I am conducting a survey on Degree of client experience towards
Herbal products. Please help us in this survey process by filling the Questionnaire given below. Your
cooperation will be highly obliged.
1. Name:
2. Age:
6. Occupational status:
a) Employee b) Business
7. Apart from you, what are the ages of the other people in your household?
e) Above 40 years
8. What are the other brands you consider before choosing Herbal?
a) Lakme b) Colorbar
a) Advertisements b) Neighbour
a) TV ` b) Radio
Attributes Rank
Quality
Quantity
Fragrance
Price
Variety
Availability
Packing &
Attractiveness
e) Very negative
16. How would you rate the quality of the Herbal product?
Terms of biochemistry
Terms of Usage
18. Is there a physical store in your locality that provides with herbal products course literature?
a) <499
b) 500-999
c) 1000-1499
d) 1500-1999
e) 2000-2499
f) >3000
a) Monthly
b) Quarterly
c) Half yearly
d) Yearly
a) Highly satisfied
b) Satisfied
c) Dissatisfied
d) Highly Dissatisfied
e) Neutral
22. How would you rate the value for money of the Herbal product?
a) Yes b) No
Quality
Quantity
Fragrance
Price
Variety
Availability
Pacakage
25. Post using Herbal products, do you feel the following attributes are present in your choice?
Prompt
delivery
Sufficient
information
on package
26. Is there anything at cart you dislike about Herbal product? If yes, then please specify:-
b) No prompt delivery
a) Allergic reactions
b) Slow results
a) Definitely
b) Probably
c) Might not
d) Not sure
e) Never