Intrapersonal

Skills

Leadership Management Interpersonal

Competencies
Skills Skills

Business

Skills
 Intrapersonal Skills

 Self-esteem

 Attitudes towards the Authority

 Ability of maintaining schedules and

following routines

Leadership Skills
H1 Interpersonal Skills
Management Competencies
 Ability to put themselves in the skin of the employees
 Ability to recruit talented employees
 Managing employees’ performance
  Ability to anticipate employees’ expectation
 Ability of retaining the talented employees Managing the hotel resources
 Managing themselves and their
 Ability to react according to employees’ behaviour
 Ability of encouraging the team development
 Managing change and quality H2
H3  Ability to understand employees’ needs
 Ability of promoting employees’ ideas
 Ability of being self-control to focus on employees’
 Ability of dedicated themselves to their work.
expectation.
H4

Business skills

 Ability to plan their work and making the plan a

reality

 Ability of building good relationship with employees

 Ability of caring about employees’ safety

 Ability of managing the hotel’s finance

  LUX hotel managers’ ability to recruit talented employees
 LUX hotel managers’ ability of retaining the talented employees
Leadership  LUX hotel managers’ ability of encouraging the team
 LUX hotel managers’ ability of promoting employees’ ideas
Skills  LUX hotel managers ability of dedicated themselves to their work.

 Ability of LUX hotel managers to plan their work and making the plan a reality
Business  Ability of LUX hotel managers building good relationship with employees
 Ability of LUX hotel managers caring about employees’ safety
Skills  Ability of LUX hotel managers managing the hotel’s finance

Domain Model

Of

Management
Competencies  Ability of LUX hotel managers to put themselves in the skin of the employees
 Ability of LUX hotel managers to anticipate employees’ expectation
Interpersonal  Ability of LUX hotel managers to react according to employees’ behaviour

Skills  Ability of LUX hotel managers to understand employees’ needs

 Ability of LUX hotel managers of being self-control to focus on employees’
expectation.

 LUX hotel manager are self-esteem

Intrapersonal
 LUX hotel managers’ attitudes towards the Authority
Skills
 LUX hotel managers’ ability of maintaining schedules and following routines