Beruflich Dokumente
Kultur Dokumente
UNIT I
Tourism Concept & perspective: Tourism- Meaning and Definition, Changing facets of Tourism, Different
perspectives on the study of Tourism Importance of Managerial and Economic Perspective, Definitions:
Visitor, Tourist Excursionist, Incoming Tourist ,Outgoing Tourist
Travel
Travel comprises all journeys from one place to another. It includes all journeys made by people who enter
a country for leisure, to work, reside, study or who just pass through a country without stopping.
Tourism
(a) Tourism means the temporary short-term movement of people to destinations outside the places
where they normally live and work, as well as their activities during their stay at these destinations. (All
tourism should have some travel, but not all travel is tourism.)
(b) Tourism comprises the activities of persons travelling to and staying in places outside their usual
environment for less than a year and whose main purpose of travel is other than the exercise of an activity
remunerated from within the place visited. The term "usual environment" is intended to exclude trips
within the area of usual residence and frequent and regular trips between the domicile and the workplace
and other community trips of a routine character.
Purposes of visit:
Business
Leisure / holiday
Study
Sports
Cultural
Religion
Health
Others
Travellers - Any person who is taking a trip within or outside his/her own country of residence irrespective
of the purpose of travel, means of transport used, even though he/she may be travelling on foot.
Tourist - A tourist is a person who travels to destinations outside his/her residence and working place, and
stays for at least 24 hours, for the purpose of leisure or business.
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Same-day visitor or Excursionist - An excursionist is a person who temporarily visits a destination and stays
for less than 24 hours, for the purpose of leisure or business, but not for transit. Examples:
1. A Canadian resident takes a short trip to the USA without staying overnight.
The International Conference on Travel and Tourism Statistics convened by the World Tourism
Organization (UNWTO) in Ottawa, Canada in 1991 reviewed, updated, and expanded on the work of earlier
international groups. The Ottawa Conference made some fundamental recommendations on definitions of
tourism, travellers, and tourists. The United Nations Statistical Commission adopted UNWTO's
recommendations on tourism statistics on March 1993.
a) Tourists: Visitors who spend at least one night in the country visited
b) Crew members: Foreign air or ship crews docked or in lay over and who used the accommodation
establishments of the country visited
c) Excursionists: Visitors who do not spend at least one night in the country visited although they might
visit the country during one day or more and return to their ship or train to sleep.
e) Day visitors: Visitors who come and leave the same day.
f) Crews: Crews who are not residents of the country visited and who stay in the country for the day.
g) Members of armed forces: When they travel from their country of origin to the duty station and vice
versa.
h) Transit passengers: Who do not leave the transit area of the airport or the port in certain countries,
transit may involve a stay of one day or more. In this case they should be included in the visitor statistics.
In India we see the origin of the concept of Tourism in Sanskrit Literature. It has given us three terms
derived from the root word “Atana” which means going out and accordingly we have the terms:
I. Tirthatana – It means going out and visiting places of religious merit.
II. Paryatana - It means going out for pleasure and knowledge.
III. Deshatana - It means going out of the country primarily for economic gains.
In simple terms Tourism is the act of travel for the purposes of leisure, pleasure or business, and the
provision of services for this act. There are two important components that make up tourism: 1. The
practice of travelling for pleasure. 2. The business of providing tours and services for persons travelling.
Here we are discussing the features of the=-‗above two components The following are required, to make
travel possible: (Component 1)
I. Discretionary income, i.e. money to spend on non-essentials
II. Time in which to do so.
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III. Infrastructure in the form of accommodation facilities and means of transport.
Individually, sufficient health is also a condition, and of course the inclination to travel. Furthermore, in
some countries there are legal restrictions on travelling, especially abroad. Communist states restrict
foreign travel only to "trustworthy" citizens. The United States prohibits its citizens from travelling to some
countries, for example, Cuba.
In the above paragraphs we have discussed the basic meaning of tourism and the features of the
components of Tourism. Now we will talk about the definitions of the term tourism. There have been a
number of attempts to define tourism since the beginning of the twentieth century. Tourism comprises the
activities of persons travelling to and staying in places outside their usual environment for not more than
one consecutive year for leisure, business and other purposes.
The term ―usual environment‖ is intended to exclude trips within the place of residence, trip to the usual
place of work or education and daily shopping and other local day-to-day activities
The threshold of twelve months is intended to exclude long-term migration.
For the distance travelled there is no consensus. It varies from at least 40 kms to at least 160kms away
from home one way for any purpose other than commuting to work.
As per WTO definition, Tourism can be classified into the following forms
I. Inbound tourism: Visits to a country by non-resident of that country - for example, when A American
citizen, Mr. Sam comes to India to see the Taj Mahal, he is an inbound tourist for India.
II. Outbound tourism: Visits by the residents of a country to another country - ,for example when an Indian
citizen, Mr. Ram goes to America to see Hollywood , he is an outbound tourist for India.
III. Domestic tourism: It involves travelling by the residents of the given country within their own country -,
for example, when Mr. Anil a resident of Delhi goes to see the Taj Mahal in Agra he is a domestic Indian
Tourist.
IV. Internal tourism: It comprises of domestic tourism and inbound tourism.
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V. International tourism: It comprises of inbound tourism and outbound tourism
From the very inception of life, travel has fascinated man. Travel and tourism have been important social
activities of human beings from time immemorial. The urge to explore new places within one’s own country
or outside and seek a change of environment & experience has been experienced from ancient times.
Tourism is one of the world‘s most rapidly growing industries. Much of its growth is due to higher
disposable incomes, increased leisure time and falling costs of travel. As airports become more enjoyable
places to pass through, as travel agency services become increasingly automated, and as tourists find it
easier to get information on places they want to visit, tourism grows.
The Internet has fuelled the growth of the travel industry by providing on line booking facilities. It has also
provided people with the power to explore destinations and cultures from their home personal computers
and make informed choices before finalizing travel plans. With its immense information resources, the
Internet allows tourists to scrutinize hotels, check weather forecasts, read up on local food and even talk to
other tourists around the world about their travel experiences for a chosen destination.
This new trend has made the tourism job very challenging. The holiday makers want a good rate of return
on their investment. They are to be lured with value additions and improved customer service. This also
put emphasis on the regular flow of manpower with specific skills at the appropriate levels to match and
cater to global standards. The success of the hospitality industry comes from provision of quality rooms,
food, service and ambience. There is no doubt that fitness has increasingly become a larger part of
everyone‘s life. And business and leisure travelers alike look to maintain their fitness goals while away from
home. Awareness should be created about the environment and education. A collective effort and co-
operation with powerful networking are the need of the hour. People should be acting as the watchdogs of
the society as far as environmental issues are concerned.
Eco-tourists are a growing community and tourism promotions have to adopt such eco-practices which
could fit this growing community. Another growing trend in the tourism scene is the Incentive Market and
the scope of the destination to attract conferences and convention traffic. Here the prospects are better
for those destinations where state of the art infrastructure has been developed along with a safe and clean
image.
Tourism today is much more than just developing products. It is more about quality, insightful thinking and
ability to have global information about technology, partners, contacts and responding quickly to global
and regional trends. The fundamental task before tourism promotion is to facilitate integration of the
various components in the tourism trade as active participants in the nation‘s social and cultural life. There
is a long road ahead. All must work towards a society where people can work and participate as equal
partners. Tourism should be a vehicle for international cooperation and understanding of the various
civilizations and a harbinger of peace. From the foregoing we can see how fast the face of tourism is
changing and how challenging the job of travel agencies is now.
There is therefore a need for proper training of the personnel working in the industry through thorough
and a detailed study of the subject A unified approach to the subject is also needed since at present people
from different fields have been studying tourism from different perspectives
WTTC is predicting the Travel & Tourism industry will expand its total contribution to GDP by 3.2% in 2013,
faster than the 2.4% predicted for global economic growth. The industry is expected to support nearly 266
million jobs this year and again outperform many other industries.
The importance of Travel & Tourism as a tool for economic development and job creation is clear.
However, this growth will not happen magically - and less restrictive visa regimes and a reduction in
punitive taxation policies would help the industry contribute even more to broader economic development
and would meet the clear and rising demand for international travel. Whilst it‘s recognised that countries
have genuine concerns about safety and border sovereignty, there are many ways in which governments
can support more efficient travel without compromising national security.
In May 2012, WTTC and the World Tourism Organization (UNWTO) engaged in a study on the impact of
visa facilitation on job creation across the G20 countries, which provided the data needed to press the
arguments for action. The findings showed that of the 656 million international tourists who visited G20
countries in 2011, 110 million needed a visa, while millions more were deterred from traveling by the cost,
waiting time and difficulty of obtaining a visa. The joint research highlighted that the facilitation of tourist
visas to G20 countries from some of their fastest growing source markets could generate an additional US$
270 billion in international tourism receipts and create more than five million additional jobs in the G20
economies by 2015. It also showed that visa facilitation has historically increased international tourist
arrivals of affected markets by 5-25% following the implementation of policy changes.
All countries need to realise that the potential for developing their economies through Travel & Tourism
can take place alongside their needs for border security. Concerted action from countries like India, China,
the UK, US and Russia would start a domino effect of removing these constraints worldwide. Facilitating
visas for tourists, particularly from some of the world‘s fastest growing source markets such as the BRICs,
could stimulate demand, spending and ultimately create millions of new jobs in the G20 economies.
WTTC campaigns for Governments to implement policies, which support the growth of Travel & Tourism
through the creation of a competitive business environment. Despite challenges to economic growth, the
Travel & Tourism industry is still expected to be one of the world's fastest growing sectors. But it must
have clear support from governments, if its full potential to create jobs, increase exports and stimulate
investment is to be realised. In fact, the impetus lies with Governments to ensure that their policies
specifically pave the way for companies to offer services to consumers without burdensome bureaucracy.
WTTC believes that the most appropriate way to reap the enormous economic and social benefit that
Travel & Tourism brings is to develop sensible policies in the fields of liberalising Air Services Agreements
to create open skies between countries and within regional bloc, repatriation of finance and a reduction in
red tape.
Sustainability is also a big issue for the Travel & Tourism industry. Over the past two decades, the industry
has made significant steps towards improving environmental impact and community engagement but
these approaches now need to be incorporated into core business models. To achieve this, the industry
has to make itself accountable and measure and openly report the impacts of its operations. This also
requires investment in new research and development. WTTC - together with the International Tourism
Partnership and a working group of industry members – has launched the Hotel Carbon Measurement
Index (HCMI) and a growing number of hotels are now using it to report their carbon emissions but this
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industry-led approach needs to spread further. Last but not least, work needs to be done to attract people
to work in the industry to ensure that Travel & Tourism has the necessary talent to make positive
contributions to the economy and society in the future.
The subject of WTTC‘s forthcoming Global Summit in Abu Dhabi (9-10 April) is ―A Time for Leadership‖.
The Summit will explore the implications of our dramatically changing world economy and growing
population on the Travel & Tourism industry. Four months after the world celebrated its one billionth
international traveller, it will examine what we need to do collectively to prepare for the next one billion
tourists.
There is no disputing that the Travel & Tourism industry is a vital driver of the world‘s economy. However,
everyone working in the industry needs to play their part in communicating that message. Our messages
need to coalesce and we need to state our case in terms, which make governments and world leaders sit
up and listen. We call on all sectors of our industry to come together to do this with ―One Voice‖. About
WTTC The World Travel & Tourism Council is the global authority on the economic and social contribution
of Travel & Tourism. It promotes sustainable growth for the industry, working with governments and
international institutions to create jobs, to drive exports and to generate prosperity. For more than 20
years, the World Travel & Tourism Council has been the voice of this industry globally. Members are the
Chairs, Presidents and Chief Executives of the world‘s leading, private sector Travel & Tourism businesses.
These Members bring specialist knowledge to guide government policy and decision-making, raising
awareness of the importance of the industry as an economic generator of prosperity.
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