2008 Challenging Behaviors Resource List

YOUNG CHILDREN WITH CHALLENGING
BEHAVIORS:
2008 Monroe County Resource List
Compiled by the Monroe County Early Intervention Program (MCEIP)
691 St. Paul Street, Rochester, New York 14605
585-753-KIDS
Last updated May, 2008. Monroe County offers this information without endorsement of its content. If you are
aware of corrections, information or updates, please contact Linda Hoose at 585-753-5202. Updates are made
annually.
2
Table of Contents
Introduction 3
Resource Directories 4
Directories of additional community resources
Help Lines/Websites 6
Phone numbers and websites for parents
Sources for Books/Videos/Handouts 11
Resources on where to obtain information and
materials
Parenting Education and Support 14
Services
General resources on parenting
Community Services 22
General service programs for children
Medical & Mental Health Providers 29
Services specific to children’s challenging
behaviors, mental health, and/or disabilities
*Note: Agencies that do not specify a TTY number may be contacted by deaf, hard of hearing & speech impaired people
through the New York Relay Service by calling 711 (toll free, 24 hours).
3
Introduction
Infant Mental Health is the "developing capacity of the child from birth to
age three to: experience, regulate and express emotions; form close and
secure relationships; and explore the environment and learn all in the
context of family, community and cultural expectations for young children.
Infant mental health is synonymous with healthy social and emotional
development" (ZERO TO THREE, 2005).
The behaviors of young children (birth to age 5) can be challenging to families and
interfere with the child’s ability to reach their full potential. In compiling this list, the
Monroe County Early Intervention Program has attempted to identify resources in our
community that may provide support and assistance to families facing these
challenges. The list is intended for use by professionals working with young children to
aid families in identifying resources to:
• enhance understanding of early child development and behavior,

• strengthen parenting skills,
• engage support systems, and
• access mental health diagnostic and treatment services.
4
Resource
Directories
Name Access Information Description
Adult Guide to Youth Services 753-6455 Information and community
developed by Rochester-Monroe www.monroecounty.gov resources on Parenting,
County Youth Bureau >Departments>Youth Bureau>Adult Abuse/Violent Behavior, Teen
Guide to Youth Services Parenting, Stress, Counseling, etc.
(Available online or call for paper
copy.)
Child & Adolescent Mental www.plccare.org/MHRguide.html Web-based guide for primary care
Health Resource Guide for the (Available online and for download.) providers of children and adolescents
Rochester Community designed to help in making referrals
developed by Pediatric Links with for Mental Health services. Four main
groups are community resources and
the Community (PLC)/ Child
agencies, psychiatrists,
Advocacy Resident Education psychologists, and social workers.
(CARE) program (University of
Rochester Department of
Pediatrics)
Disability Resource Guide - http://www.monroe.edu Directory of disability-related

Greater Rochester Area >Resource Links>Educational resources, including
developed by the Parent-Educator Resources emotional/behavioral disabilities,
Resource Library (PERL) >Parent-Educator Disability Resource parenting support & training, respite,
Guide etc. See Books/Videos/Handouts for
additional agency resources.
(Call or email for paper copy.)
249-7065
Email: PERL@boces.monroe.edu
5
Resource
Directories
Name Access Information Description
Finding Your Way: A Guide to The Mental Health Association Resources guide to Mental Health
Mental Health Services in 320 Goodman St. North Services for consumers, families, and
Monroe and Livingston Rochester, NY 14607 professionals. Includes information
Counties, 2007 edition 325-3145 on treatment options, legal issues,
and special concerns. Primarily
developed by The Mental Health
www.mharochester.org geared toward adult services, but
Association includes some information on
(Call for paper copy. Will be children and teens. See Parenting
available online in 2008.) Education & Support Services,
Books/Videos/Handouts, and Help
Lines/Websites for additional agency
resources.
Perinatal Network of Monroe www.pnmc-hsr.org Sections include family violence

County Resource Directory (Available online and for download.) programs, developmental disabilities,
hotlines, mental health services,
parenting programs, youth services,
etc.
Support Group Directory The Mental Health Association Web-based directory listing regional
developed by The Mental Health 320 Goodman St. North peer support groups available
Association Rochester, NY 14607 addressing a large variety of issues.
325-3145 See Parenting Education & Support
www.mharochester.org/directory Services, Help Lines/Websites, and
(Available online.) Books/Videos/Handouts for additional
agency resources.
6
Help Lines/Websites
Name Contact Information Description
292-BABY 292-BABY (2229) Support system for parents and caregivers
(formerly The Rochester http://www.292baby.org/ through television, telephone and internet
Parent Network) resources. 292-BABY is a telephone
292-BABY Television: number where parents and caregivers can
Cable Channel 4, Monday through talk free to a pediatric nurse about any
Friday, 9:00-10:00 PM NON-EMERGENCY concern from 7:00 am to
midnight Monday through Saturday, and
8:00 am to 8:00 pm on Sunday. 292-BABY
is also television with programming
Monday through Friday evenings from 9:00
to 10:00 PM on Cable Channel 4. Lastly, it
is a website at www.292baby.org where
parents and caregivers can visit in the
forums page or access videos on a variety
of topics on early childhood.
The Advocacy Center 590 South Ave. Services include connecting parents to
Rochester, NY 14620 other parents, information and referral,
546-1700 workshops on disability issues, educational
www.advocacycenter.com advocacy, etc. See Community Services
for additional agency resources.
American Academy of Child www.aacap.org Practice, research, legislative, advocacy,

& Adolescent Psychiatry and other information for parents and
professionals. Links to “Facts for Families”
and a referral directory.
Center for Evidence-Based challengingbehavior.fmhi.usf.edu/ind Website with extensive information & links,
Practice: ex.html including information on Functional
Young Children with Behavioral Assessment, teaching tools,
Challenging Behavior building a support team, developing
support plans, monitoring outcomes,
research, case studies, etc.
7
Help Lines/Websites
Child Abuse Hotlines Call whenever child abuse/neglect is
suspected. Monroe County Hotline
Monroe County Hotline (call 461-5690 answered by Child Protective Services 9 am
first) –9 pm, Monday – Friday; 9 am – 6 pm
800-635-1522 -mandated reporters weekends and holidays. Calls
NYS Hotline 800-342-3720 – general public automatically roll over to the NYS Hotline
outside of these times.
Child & Adolescent Bipolar www.bpkids.org Website for information, web links, listserv,
Foundation chat room, etc. related to Juvenile Bipolar
Disorder.
Family Crisis Intervention 911 (for emergencies) Police intervention for family crisis
Team (FACIT) 428-7183 (information) situations. Information also available on
A program of the Rochester domestic violence, mental health issues,
Police Department child and adult abuse, runaways, etc.
Lifeline 211 Available 24/7 for information/ community

1-877-FLNY211 referrals. Referrals to Mobile Crisis Team
are made through this number. Website
http://www.211fingerlakes.org/ offers extensive list of community
resources.
National Early Childhood www.nectac.org/topics Website offering information on federal

Technical Assistance >Topic Pages>Mental Health legislation & initiatives, national
Center (NECTAC) – Early associations, research & resource centers,
Childhood Mental Health, and care & funding systems addressing
Social-Emotional childhood mental health issues.
Development, and
Challenging Behaviors
8
Help Lines/Websites
National Institute of Child http://www.nichd.nih.gov/ “Adventures in Parenting”. Information on
Health & Human publications/pubs/adv_in_parenting/ effective parenting techniques to address
Development children’s behavior. Examples given for
use of techniques with children under age
3, between 4 –10 years, and older.
Nemours Foundation www.kidshealth.org Web site that offers information for parents
on health conditions, emotions & behavior,
self-esteem, childhood stress and other
issues.
Regional Early Childhood 249-7817 Offers information, support, and referral

Direction Center (RECDC) www.stronghealth.com/services/child assistance to parents and professionals
rens/ concerned about a child age birth – 5 with
outreachprograms/devdisabilitiesREC special needs or handicapping condition.
DC.cfm Covered counties include Geneseo,
Livingston, Monroe, Ontario, Seneca,
Wayne, Wyoming, Yates, Steuben,
Schuyler, & Chemung. Not specific only to
Mental Health services. No fee. See
Community Services for additional agency
resources.
9
Help Lines/Websites
Special Education Library resources and some workshops
Training & Resource available; call for specifics.
Centers (SETRC)
249-7024
Monroe #1 BOCES SETRC
352-2443 or 2489
Monroe #2 - Orleans BOCES
SETRC 262-8486
Rochester City SETRC
Support Group Directory www.mharochester.org/directory See Parenting Education & Support

The Mental Health Services, Resource Directories, and
Association Books/Videos/Handouts for additional
agency resources.
Zero To Three: Parenting www.zerotothree.org Articles, parenting tips, and frequently
A-Z asked questions regarding parenting young
children; includes topics such as
aggression, discipline, feeding, disabilities,
and social-emotional development.
10
Sources for Books/Videos/Handouts
Source Contact Information Description
The Mental Health Association 325-3145 Brochures and materials for families
320 North Goodman St. www.mharochester.org on dealing with difficult behaviors,
Rochester, NY 14607 stress of parenting, etc. See
Parenting Education & Support
Services, Resource Directories, and
Help Lines/Websites for additional
agency resources.
Monroe County Early 753-KIDS (5437) MCEIP houses copies of resource

Intervention Program (MCEIP) www.monroecounty.gov directories, handouts, videos, and
691 Saint Paul St., 4th floor >Public Health>Child & Family other materials on child
Rochester, NY 14605 Health>Early Intervention development, behavior management,
discipline, challenging behaviors,
sleep-related issues, feeding issues
and many other topics. To access
these resources, EI professionals and
families should contact their Ongoing
Service Coordinator (OSC) or Early
Intervention Official Designee (EIOD).
See Resource Directories and
Community Services for additional
agency resources.
11
Parent-Educator Resource 249-7065 Lending library of books, audiotape,
Library (PERL) videos, newsletters and articles for
Monroe #1 BOCES http://www.monroe.edu parents & educators of students with
15 Linden Park >Resource Links>Educational disabilities, as well as general
Resources education information. Services
Rochester, NY 14625
>Parent-Educator Disability Resource available in person, by phone, mail,
Guide or e-mail request. Includes a research
service that provides Internet
Email: PERL@boces.monroe.edu searches on disability related topics.
Behavior management, emotional
and behavioral disabilities, and
family support/parenting are topics
that they have resources on, as well
as many others. See Resource
Directories for additional agency
resources.
Parents As Teachers (PAT) Alice McAdam Numerous topics related to child

Materials available through the PAT 436-0370 x 309 development and rearing, including
Program of Family Resource Centers. Email: macadam@hillside.com topics such as attachment, discipline,
fears, negativism, self-esteem,
Also available for reference at MCEIP. sibling rivalry, sensory overload,
sleeping, temper tantrums,
temperament, etc. See Parenting
Education & Support Services for
12
Monroe County Library http://www2.libraryweb.org/ LIBRA Web Library Catalog can be
System searched by topic, material type, and
branch location. Examples of the
many books and videos on parenting
include:
• “123 Magic” Video; 2001
production- clinical psychologist
Thomas W. Phelan explains to
parents and teachers how to
manage children.
• “What’s a parent to do?” Video; a
special presentation of ABC news.
Features parenting techniques
from noted experts.
Woodbine House 6510 Bells Mill Rd. Publisher of books on disabilities for
Bethesda, MA 20817 parents, children, teachers, and other
(301) 897-3570 professionals. Topics include medical
(800) 843-7323 issues, developmental disabilities,
www.woodbinehouse.com siblings, parents, and mental health
among others.
13
Parenting Education & Support Services
Program Name & Agency Contact Information Description
“1-2-3 Magic for Preschoolers” 922-3489 Parenting classes offered 4-5
Behavioral Pediatrics Program www.viahealth.org times/year. $50 per family. See
of Rochester General Hospital (RGH) >Women’s & Children’s Services> Medical &Mental Health Providers for
1425 Portland Ave. Pediatrics >Behavioral Pediatrics additional agency resources.
Rochester, NY 14621 Program >Educational Offerings
Baby Love www.stronghealth.com Baby Love is a collaborative program

Social Work Department >Golisano Children’s Hospital between Golisano Children’s Hospital
Strong Memorial Hospital, Box 650 >community outreach >Baby Love and the Rochester Early
601 Elmwood Ave. Enhancement Project (REEP).
Rochester, NY 14642 Strong Social Work Dept. Provides home visiting under
275-2851 supervision of Strong Social Work
division. Addresses basic needs and
Nikki Bellotti delivers pregnancy and parenting
339-3209 education. Participants must reside
in zip code 14621. No fee.
Better Days Ahead Family 325-3145, ext. 131 Supports for parents, grandparents,
Support Network www.betterdaysahead.org and foster parents raising children
c/o The Mental Health Association with serious emotional or behavioral
320 Goodman St. North issues. Includes parenting education,
Rochester, NY 14607 advocacy, respite services,
networking, and support groups.
Teen and Hispanic support groups
also available. No fee. See Resource
Directories and Community Services
for additional agency resources.
14
Bright Start Pediatric Services Jody Ellis, Program Director Developmental Playgroups
149 N. Main St. 377-2230 Teacher-facilitated groups for
Fairport, NY 14450 typically developing children and
children with special needs. Offered
Monday, Wednesday, Friday from 9 -
11 am; Wednesdays from 5:30 – 7:30
pm. $15 per two-hour session.
Parent education class

Ongoing parent education classes led
by a Social Worker, to be held during
same time as developmental
playgroups (see above). Call for
information and fees.
Parent education series on

challenging behaviors
8-10 week education series led by a
psychologist, addressing issues of
challenging behaviors and discipline.
Call to register. $10 per class.
Clinical Associates of the Finger 924-7207 Offers “Groups for Growth”; a variety
Lakes of themed groups for children age 1-
590 Fishers Station Drive, Suite 130 5 yrs. Themes include relationship
Victor, NY 14564 building, communication, healthy
eating, movement, play, sign
language and cued speech. Tuition
varies based on group.
15
“CP Rochester Parenting Group” Julie Babish Johnson Monthly parenting group with
CP Rochester 334-6000 x 211 speakers on a variety of topics,
3399 Winton Rd. South www.cprochester.org including dealing with challenging
Rochester, NY 14623 behaviors and transition. 7-8:30 pm.
Funded through MCEIP; no fee for
participants not eligible for MCEIP.
Early Head Start (EHS) 325-5116 (Main office) EHS Home visiting program (Stone
Action for a Better Community www.abcinfo.org St. only.) Curriculum focuses on
49 Stone St. enhancing growth and development
Rochester, NY 14604 Greg Hassett of infants and toddlers and supports
325-5116 x 3327 families in personal goals for
parenting and self-sufficiency
Dawn Breitung through weekly visits in the parent’s
325-5116 x 3329 home.
Various EHS program locations EHS Child development program

include: 263-4234 (9 am-3 pm) for children between the
YMCA (444 E. Main St. 14604) ages of 6 weeks to three years in
325-2572 low-income families, with curriculum
Lewis Street Center (53 Lewis St. 14605)
designed especially for the children
454-1200
Ibero League of Rochester (777 Clifford they serve. Includes nutritious meals,
Ave. 14621) and opportunities for parent support
647-1344 and involvement. Family services
Volunteers of America (214 Lake Avenue also. Transportation provided by the
14608) family. Extended childcare available
454-1820
Hart St. Center (30 Hart St. 14605) for a fee.
16
Equal Rights for Fathers of NYS, Bob Barone, Vice President “Ask the Expert” Series presentations
Inc. 621-3330 (recorded message only) at the Gates Presbyterian Church,
Rochester Region erff@rochester.rr.com Room #2
PO Box 24487 www.erff.org 1049 Wegman Rd.
Rochester, NY 14624 Rochester, NY 14624
For dates, topics & speakers view the
web site or send an e-mail.
Head Start 325-5116 (Main office) Enhanced preschool programs for

Action for a Better Community www.abcinfo.org children age 4 of low-income
49 Stone St. families; may accept a limited
Rochester, NY 14624 number of 3-year-olds as well.
Provides children with activities that
Various program locations include: promote mental, physical, social, and
2 Austin St. 14606 . . . . . . . . . . . . . . . 254-0093 emotional growth. Parents are
... involved as volunteers, committee
454-1820
members & recipients of training.
30 Hart St.
467-1472 Transportation provided. No fee for
14605 . . . . . . . . . . . . . . . . . . .
436-0362 eligible families.
1150 Hudson Ave.
14621 . . . . . . . . . . . . 454-2332
640 Jefferson Ave. 482-8914
14611 . . . . . . . . . . . .
700 North St.
14605 . . . . . . . . . . . . . . . . .
1772 Clifford Ave.
14609. . . . . . . . . . . . .
17
Healthy Moms/ Healthy Start of Marianne Coleman Healthy Moms/ Healthy Start is a
Unity Health 368-3493 collaborative program between Unity
819 W. Main St. mcoleman@unityhealth.org Health and the Rochester Early
Rochester, NY 14611 Enhancement Project (REEP).
Classroom based pregnancy and
parenting education with referrals to
Unity Behavioral Health as
appropriate. Participants must reside
within zip code areas 14605, 06, 07,
08, 09, 11, 13, 19, or 21. No fee.
“The Incredible Years”

Parent-training curriculum for parents
Various program locations include: of children ages 2 – 8 years. Focus is
Better Days Ahead …………………… 325-3145 on strengthening parenting
Catholic Family Center ……………… 262-7105 competencies. Series of 12 weekly
Urban League of Rochester ………… 325-6530 x3057 classes. Call sponsoring agencies for
Society for the Protection and Care schedules/registration. No fee.
of Children ……………………………. 325-6101 x 220
Family Resource Centers of
Crestwood Children’s 467-8130
Center……………………… 275-2991
Mt. Hope Family Center* …………….
(*must be referred by Monroe County
DHS case manager)
Kinship Care Resource Network Mary Penet Information and referral, case
Catholic Family Center 232-1840, ext. 354 management, and support groups for
30 N. Clinton Ave. Intake: 262-7048 grandparents caring for
Rochester, NY 14604 http://www.cfcrochester.org/ grandchildren. Offers legal
>Children, Families & assistance on issues such as
Seniors>Kinship Care guardianship and benefits. No fee.
See Community Services for
http://parentsagain.com/ additional agency resources.
18
Nurse-Family Partnership 753-KIDS (5437) Nurses visit women pregnant with
Monroe County Dept. of Public Health http://www.monroecounty.gov/ first child. Home visits continue until
691 St. Paul St., 4th Floor Public Health>Child and Family baby reaches 2 years. Nurses offer
Rochester, NY 14605-1798 Health>Nurse-Family Partnership information, education and referrals
and help women to become better
parents, to build a support network,
set goals, continue their education,
etc.
No fee.
“Parents As Teachers” Alice McAdam Parents As Teachers is a

Family Resource Centers of 436-0370 x 309 collaborative program between
Crestwood Family Resource Centers of
(A member of the Hillside Family of Crestwood and the Rochester Early
Agencies) Enhancement Project (REEP). Home
visiting program that addresses basic
needs and delivers pregnancy and
parenting education.
Parents Without Partners www.parentswithoutpartners.org International organization to support

single parents; monthly meetings,
Greater Rochester Chapter #683 251-3647 professional speakers & publications.
PO Box 204 Greater Rochester chapter meets the
Fairport, NY 14450 3rd Monday from 6:30-7:30pm.
Genesee Valley chapter meets 2nd
Genesee Valley Chapter #1350 234-2689 Thursday from 7-8pm and group
Brockport and Batavia meets 3rd Monday from 7-8pm. First
meeting is free and includes
orientation to the organization.
Membership is $35/year.
19
Perinatal Home Visiting Program 753-KIDS (5437) A paraprofessional home-visiting
(formerly Community Health www.monroecounty.gov program providing services to
Worker Program) >Departments >Public Health>Child pregnant women and their infant up
Child and Family Health Services and Family Health Services>Perinatal to 1 year of age. Focus is on early
Monroe County Department of Public Home Visiting Program and consistent prenatal care to
Health ensure that families receive primary
691 St. Paul St., 4th floor and preventive health services.
Rochester, NY 14605-1798 Provides education, referral, follow-
up advocacy and case management.
No fee.
Rochester Preschool Parent 328-3360 (for a complete listing of all Half-day preschool programs for
Program the City School District programs) children age 3 & 4 years. Parenting
Rochester City School District www.rcsdk12.org/prek groups/participation while children
353 Congress Ave. attend preschool. Eligibility in
Rochester, NY 14619 various Rochester City elementary
schools; no fee for eligible families.
Stepping Stones Learning Center 467-4567 Offers parent support groups and
(SSLC) www.steppingstoneslearning.com parent training, as well as
41 Colebrook Dr. multidisciplinary behavioral
Rochester, NY 14617 assessment and intervention
services. Call for information and
fees.
Support Group Directory 325-3145 See Resource Directories, Help

The Mental Health Association www.mharochester.org/directory Lines/Websites, and
339 East Ave., Suite 201 Books/Videos/Handouts for additional
Rochester, NY 14604-2615 agency resources.
20
TAPSS (Teen-Age Parent Support 325-6101 Individual and group counseling for
Services) www.spcc-roch.org pregnant & parenting teens and their
Society for the Protection and Care of partners. Childcare provided during
Children (SPCC) group. Includes “Project Success”
148 S. Fitzhugh St. and employment-readiness training.
Rochester, NY 14608 No fee for youth age 21 and under.
See Community Services for
Teen Mother & Infant/Toddler 865-1550 Parenting training, therapy,

Program www.stjosephvilla.org independent living skills, and
St. Joseph’s Villa education/vocational training for 12-
3300 Dewey Ave. 21 year-old mothers with their child.
Rochester, NY 14616 Participants must be referred by
court.
Tough Love 234-1836 Support group for parents of children

West Side Baptist Church www.toughlove.com of any age. Weekly meetings
3955 Mt. Read Blvd. Thursdays 7:15-8:15 pm. No
Rochester, NY 14616 childcare available. One-time
registration fee of $35; additional $5
fee per meeting.
21
Community Services
Name and Address Contact Information Description
The Advocacy Center 546-1700 Services include connecting parents
590 South Ave. www.advocacycenter.com to other parents, information and
Rochester, NY 14620 referral, workshops on disability
issues, educational advocacy, and
service coordination. See Help
Lines/Websites for additional agency
resources.
Better Days Ahead Family 325-3145, ext. 131 Serves families of children with
Support Network www.betterdaysahead.org emotional or behavioral problems.
c/o The Mental Health Association Offers support groups, parenting
320 Goodman St. North classes, community referrals &
Rochester, NY 14607 resources, advocacy, and respite
services. Childcare & transportation
available for group participants, with
advance notice. See Parenting
Education & Support Services and
Resource Directories for additional
agency resources.
22
Community Services
Catholic Family Center 546-7220 Provides counseling services for
87 N. Clinton Ave. www.cfcrochester.org children (all ages), families, and
Rochester, NY 14604 adults. Offers special programs
addressing sexual abuse, child abuse
prevention, substance abuse
prevention and treatment,
dysfunctional families, juvenile
delinquency, families with
incarcerated parents, etc. Referrals
are made through MCDHS/Preventive
Services, self-referral, or particular
program eligibility guidelines. Various
locations throughout Monroe County.
Funding is based upon program
requirements, through insurance, or
sliding scale fees. See Parenting
Education & Support Services for
Charles Settlement House 328-5453 Home visiting parenting programs;

431 and 445 Jay St. services for children under five;
Rochester, NY 14611 parent involvement.
And
71 Parkway
Rochester, NY 14608
Child Care Council, Inc. 654-4720 Child care resource and referral.
(formerly Western New York Child TTY: 654-4746 Technical assistance for providers,
Care Council) info@childcarecouncil.com staff and families on childcare related
595 Blossom Rd., Suite 120 www.childcarecouncil.com issues. Center based and family
Rochester, NY 14610 child care provider training; training
fees may apply, call for details.
23
Community Services
IBERO American Action League Talibah Akili Parenting education; Bilingual; not
817 E. Main St. 256-8900 solely for Spanish speaking families.
Rochester, NY 14605 www.iaal.org No fee.
Jewish Family Services 461-0110 Counseling and family support;

441 East Ave. www.jfsrochester.org sliding fee scale.
Rochester, NY 14607
Lifetime Assistance, Inc. (LAI) Deanna Mullins Assists individuals with a

425 Paul Rd. 426-4120 x3118 developmental disability. Eligibility
Rochester, NY 14624 www.lifetimeassistance.org based on state approved
diagnosis/cognitive delay. Services
include case management/service
coordination, workshop, life teaching
skills (in home), residential
placement, day services, and
employment (through VESID).
Funded through health insurance.
Monroe County Department of 753-4121 Gateway for a variety of preventive

Human Services (MCDHS)/ www.monroecounty.gov services for families in crisis and
Preventive Services >Departments >Human Services whose children are at risk for out-of-
691 Saint Paul St. >Preventive Services home placement.
Rochester, NY 14605
24
Community Services
Monroe County Early 753-KIDS (5437) Provides evaluations, family training,
Intervention Program (MCEIP) and therapeutic services for children
691 Saint Paul St., 4th floor www.monroecounty.gov birth to age three with suspected
Rochester, NY 14605 >Departments >Public Health >Child developmental delays, disabilities, or
& Family Health Services >Special diagnoses with high risk of
Children’s Services developmental delays. No fee for
families of eligible children.
MCEIP also houses copies of resource

materials on behavior management,
discipline, challenging behaviors,
sleep-related issues, feeding issues
and many other topics. To access
these resources, families should
contact their Ongoing Service
Coordinator (OSC) or Early
Intervention Official Designee (EIOD).
EI professionals may also contact
Linda Hoose at 753-5202. See
Resource Directories and
Books/Videos/Handouts for additional
agency resources.
Monroe County Education for www.monroecounty.gov Free evaluation for children who are
Children with Disabilities (ECD) >Departments >Public Health >Child 32 months to 5 years. Parents
(Preschool Special Education - PSE) & Family Health Services >Special choose evaluation team who
111 Westfall Rd., Room 328 Children’s Services administers Functional Behavioral
Rochester, NY 14620 Analysis (FBA) as part of a
Call the Committee on Preschool multidisciplinary evaluation. Parents
Special Education (CPSE) office of the of children with behavioral problems
school district in which the family which affect their or other’s learning
resides. should request an FBA.
25
Community Services
Mt. Hope Family Center 275-2991 Provides preventive services
187 Edinburgh St. www.psych.rochester.edu accessed through MCDHS, as well as
Rochester, NY 14608 research studies relating to family
mental health (i.e. post-partum
depression) – call for information on
opportunities for participation. No
fee.
See Parenting Education & Support
Services for additional agency
resources.
Regional Center for Independent 442-6470 Advocacy & advisement services for
Living (RCIL) www.rcil.org individuals with disabilities, including
1641 East Ave. peer advocacy, benefits advisement,
Rochester, NY 14610 housing advocacy, deaf community
support services, services for deaf-
blind individuals, accessibility
consultation, support groups,
independent living skills training, and
the Spina Bifida Resource Center.
Regional Early Childhood 249-7817 Offers information, support, and

Direction Center (RECDC) www.stronghealth.com/services/child referral assistance to parents and
41 O’Connor Rd rens/ professionals concerned about a child
Fairport, NY 14450 outreachprograms/devdisabilitiesREC age birth – 5 with special needs or
DC.cfm handicapping condition. Covered
counties include Geneseo, Livingston,
Monroe, Ontario, Seneca, Wayne,
Wyoming, Yates, Steuben, Schuyler,
& Chemung. Not specific only to
Mental Health services. No fee. See
Help Lines/Websites for additional
agency resources.
26
Community Services
Rochester Association for the 244-3380 Provides information on early
Education of Young Children www.raeyc.org childhood education issues for
(RAEYC) email: raeyc@frontiernet.net parents and professionals working
249 Highland Ave. with young children through monthly
Rochester, NY 14620 programs, annual conferences and
professional development workshops.
Call for membership information.
Rochester Childfirst Network 473-2858 Offers support and training for family
(RCN) www.rcn4kids.org childcare homes.
formerly Rochester Children’s email: smileprogram@rcn4kids.org SMILE Program – Provides Multi-
Nursery disciplinary evaluations, behavioral
Family Child Care Satellite assessment components, support
941 South Ave. services & wrap around child care for
Rochester, NY 14620 children with special needs. Parent
Counseling and training.
Rochester Early Enhancement Dawn Pozzi, Collaboration of various agencies

Project (REEP) 295-1000 x 237 or helping Rochester’s young children
(877) 888-7647 toll free and their families reach their full
REEP programs include: www.childrensinstitute.net potential. Services include
•Baby Love pregnancy, childbirth and infant care
•Perinatal Home Visiting Program information, early childhood
•Parents as Teachers education, parent education and
•Healthy Moms/Healthy Start of Unity support groups, advocacy and case
Health management.
Please refer to listings for individual
programs in this section for contact
and referral information.
27
Community Services
Rochester Safe Start Woody Greene, Information, group presentations,
c/o The Children’s Institute, Inc. 295-1000 x 251 block clubs, parent groups,
274 N. Goodman St. clinical/general training, and other
Rochester, NY 14607 programs addressing the impact of
violence on children’s lives.
Society for the Protection and 325-6101 Family counseling is accessed

Care of Children (SPCC) www.spcc-roch.org. through MCDHS/Preventive Services.
148 S. Fitzhugh St. Families may self-refer to the Family
Rochester, NY 14608 Violence program, Incredible Years
parent education groups, and
Teenage Pregnancy Support Services
(TAPSS). See Parenting Education &
Support Services for additional
agency resources.
Stepping Stones Learning Center 467-4567 Offers parent support groups and
(SSLC) www.steppingstoneslearning.com parent training, as well as
41 Colebrook Dr. multidisciplinary behavioral
Rochester, NY 14617 assessment and intervention
services.
Urban League of Rochester 325-6530 Intensive family counseling, crisis
265 N. Clinton Ave. www.ulr.org intervention, help in improving
Rochester, NY 14605 parenting skills and assistance in
accessing community resources. See
Parenting Education & Support
Services for additional agency
resources.
28
Medical & Mental Health Providers
(Note: If program is funded through health insurance, a referral from the Primary Care Provider may be required. If
both the child and caregiver are receiving mental health services, insurance may limit coverage to a single mental
health agency/provider.)

Richard Arnold, PhD 256-1730 Serves ages 2-8 yrs. Diagnostic
940 Westfall Rd. expertise in ADHD, Asperger’s,
Rochester, NY 14618 regulatory disorders:
impulsive/hypersensitive, sensory
pervasive. Specialized services
include preschool observations,
school visits with parents & teachers,
counseling, assistance for parents of
hard-to-raise child. Accepts health
insurance and Medicaid.
Behavioral Pediatrics Program Kathy Williams, Intake Assessment by clinical psychologist

of Rochester General Hospital 922-4698 for children ages 3-19, and follow-up
1425 Portland Ave. www.viahealth.org behavioral consultation.
Rochester, NY 14621 >Search Our Site >Behavioral Interdisciplinary evaluation also
Pediatrics Program available that includes
Also available developmental pediatrician, nurse
Dan DeMarle, Educational specialist practitioner. Need physician referral.
See Parenting Education & Support
922-3489 Services for additional agency
resources.
Assists with school advocacy issues

and development of the IEP. Not
covered by insurance; call for fees.
29

Linda Bennett, PhD 223-0810 Serves ages 2 – adult. Diagnostic
Behavioral Health Services expertise in ADHD, Asperger’s, ODD,
490 Crosskeys Office Park and Tourette’s Syndrome.
Fairport, NY 14450 Specialized services include
individual/family/parent therapy,
behavioral management,
psychotherapy, cognitive/behavioral
issues. Accepts health insurance and
Medicaid.
Maria Benzoni, M. Ed., LMSW- Ph. 455-6413 Serves children ages birth-21 yrs.
CSW Fax: 243-5232 and their families. Specialties
P. O. Box 31 Lombardolm@aol.com include developmental disabilities
Geneseo, NY 14454 www.BarberHillWellnessCtr.com (autism, severe delays, physical
disabilities, etc.), foster and adoption,
grief, challenging behaviors,
parenting concerns, family issues,
post traumatic stress and more. The
creation of artwork may be
incorporated into sessions. Private
pay; no health insurance accepted.
Brenda Bierdeman, PsyD 589-2315 Serves ages 3 – adult. Diagnostic

27 S. Platt St. expertise in ADHD, Asperger’s,
Albion, NY 14411 anxiety disorder, conduct disorder,
depression, and ODD. Specialized
services include individual/family
psychotherapy, play therapy,
psychological/IQ testing, handicap
accessible, ADHD testing. Accepts
health insurance.
30

Catholic Family Center Sharon Carlton, Intake The licensed Mental Health Clinic
Outpatient Mental Health Clinic 232-1840 ext. 112 serves children, adolescents, adults,
30 N. Clinton Ave. families and individuals, of all ages.
Rochester, NY 14604 Peter Roche, LCSW-R, ACSW, Clinic Offers individual, family or group
Director therapy, 24-hour emergency on-call
232-1840 ext. 217 service with Lifeline, and certified
proche@cfcrochester.org outpatient substance abuse
treatment program. Fees for service
www.cfcrochester.org are determined on a sliding scale
according to income and family size;
accepts health insurance and
Medicaid.
Crestwood Children’s Center 429-2700 x 2743 Helpline for families to call for
2075 Scottsville Rd. TTY: 256-7881 assistance in problem solving
Rochester, NY 14623-2098 www.hillside.com children with behavioral challenges.
• Outpatient Therapy Clinic Dr. Bozena

David Robertson,
LaFontaine, Clinic Director Serves children ages 2 to 21;
Clinic Director provides an assessment and
585–429-2720
429-2720 treatment as needed at various sites
-Scottsville Rd., Hillside’s East Main
St. office.
• Primary Day Treatment Program Jennifer DeLucia,
Crisis Specialist Provides emergency mental health
429-2708 appointments for children ages 2 to
age 21 who may be suicidal,
homicidal, or on the verge of a
Comprehensive Outpatient Deanne Borrie, Principal severe mental health crisis.
Psychiatric Services (COPS) Amy Loblaw, Clinical Supervisor
429-2961 Serves children as young as 3.
429-2955 (Secretary) Referrals made by the child’s school
district following the preschool
31

evaluation. A wide range of services
is offered such as Case Coordination,
Psychiatry, Speech Therapy and/or
Occupational Therapy.
David Driscoll, PsyD 248-8740 Ages 12-17 yrs. Diagnostic expertise

2505 East Ave., Suite 108 in ADD, anxiety, LD. Specialized
Rochester, NY 14610 services include psychotherapy.
Accepts health insurance.
Ruth Goldberg, PhD 271-3050

Brighton Psychological Associates
4 Chelmsford Rd.
Brighton, NY 14618
32

Hillside Children’s Center 256-7500
1183 Monroe Ave. TTY: 256-7881
Rochester, NY 14620 www.hillside.com
•EarlyChildhood Center (ECC) Day Hillside Central Access and 5-day/wk, 5.5 hr treatment program
Treatment Program Assessment Services (CAAS) for seriously emotionally disturbed
429-2743 children ages 3-10 yrs; provides
interdisciplinary psychiatric services,
special education, sociotherapy,
individual/ family/ group therapy,
Occupational Therapy, Speech
Therapy, Psychology, Nursing, &
Dietary services. Access through
Center for Child and Family school district.
1337 E. Main St.
Rochester, NY 14609 Mental Health services for children
And birth-21 yrs and their families.
2075 Scottsville Rd. Children being referred must have a
Rochester, NY 14623 current DSM-IV mental illness
diagnosis and exhibit behavior that is
harmful, unmanageable, or inhibiting
development (or have experienced
traumatic events). Families may be
referred due to parenting
issues/living situations that are
significantly impacting the child’s
development.
Peter Mackenzie, PhD 349-2656 Ages 6 – adult. Diagnostic expertise
85 Union St., suite 206 in ADHD, affective disorders,
Spencerport, NY 14559 behavioral disorders, conduct
disorders, learning problems, ODD.
Specialized services include
33

individual/family therapy, cognitive-
behavioral orientation, parent
education, school consultations.
Accepts health insurance.
William Mitchell, PsyD 586-1600 Ages 3-18 yrs. Diagnostic expertise

100 Linden Oaks Office Park, suite in ADHD, Aspergers, bipolar, LD,
200 ODD. Specialized services include
Rochester, NY 14625 counseling for children and parents.
Accepts health insurance, Medicaid
Blue Cross and Preferred Care
Options.
Lori Jeanne Peloquin, PhD 697-0944 Ages birth – adult. Diagnostic

2541 Monroe Ave. expertise in autism, severe
Suite B-4 regulatory disorders. Specialized
Rochester 14618 services include family-based
approach, including parent
counseling & play-based
intervention. Primarily uses a
Developmental/ Relationship-based
approach (DIR) to understanding &
treating childhood challenges.
Leon Schofield, PhD 425-2480 Ages 3 – adult. Diagnostic expertise

645 Cross Keys Office Park in ADD, LD, anxiety, depression.
Fairport 14450 Specialized services include
Counseling, psychological testing
(Woodcock Johnson III), cognitive
abilities. Accepts Blue Choice,
Preferred Care, BC option, CHP, FHP,
Medicare.
34
Strong Behavioral Health 275-3535 Serves age 17 yrs & under; no set
300 Crittenden Blvd. www.stronghealth.com minimum age/determined on an
Rochester, NY 14642 >Health Services>Behavioral Health individual basis. Individual therapy
services in clinic, with family sessions
•Child & Adolescent Outpatient Clinic 275-4626 as needed. Able to address
2180 S. Clinton Ave. 275-3522 medication needs. Crisis case
Rochester, NY 14618 management services available,
including home/community visits as
needed. Child is the identified client;
family-focused therapy should be
accessed through the Family Therapy
Clinic (see below). May ask that child
be evaluated by Strong Center for
Developmental Disabilities (SCDD)
first to rule out developmental issues.
Often provides follow-up services
after intervention by the Mobile Crisis
Team. Funded through insurance; will
• Family Therapy Clinic 275-0320 accept uninsured.
275-3535
Parent(s) is the identified client;
includes children in sessions as
needed. Refer to Child & Adolescent
Clinic first, and their intake team will
refer to Family Therapy Clinic if
• Rochester Community Mobile Crisis Access by calling Lifeline (211). appropriate. May be appropriate for
35

Team families experiencing divorce.
24/7 emergency crisis services.
Strong Center for Developmental www.urmc.rochester.edu

Disabilities (SCDD) >Health Services >Pediatrics
>Our Services and Programs
>Strong Center for Developmental
Disabilities
Andrew J. Kirch Developmental 275-2986 Multidisciplinary medical & disability

Services Center clinic serves children ages birth-18
36

601 Elmwood Ave. years. Provides evaluation &
Rochester, NY 14642 monitoring services that may include
developmental pediatrics, neurology,
orthopedics, OT, PT, SLP, SW.
Accepts health insurance and
Mental Retardation - 275-5599 Medicaid.
Developmental Disabilities Crisis
Intervention Program (CI) Ages birth – adult. Monroe County
601 Elmwood Ave., Box 671 residents only. Diagnostic expertise
Rochester, NY 14642 in mental retardation, developmental
disabilities, autism. Specialized
services include behavioral
management, short-term
intervention with
individual/family/school until
stabilized, writing behavioral plans,
Article 16 referrals. Team includes a
psychiatrist, psychologist, and
behavioral therapists. Accepts
referrals from family or providers. No
fee to families.
37

Unity Behavioral Health www.unityhealth.org Serves children age 5 to18 years (if
still in school & living with parent);
St. Mary’s Mental Health 368-6550 may see children as young as 3.5
835 West Main Street years; determined on an individual
Rochester, NY 14611 basis. Individual therapy services in
clinic, with family sessions as
Park Ridge Mental Health Center 368-6700 needed. Also offers theme specific
100 Pinewild Drive groups for adults & older children
Suite 2A (family substance abuse support,
Rochester, NY 14606 grief, etc.). Spanish language
interpreters available. Accepts
health insurance; offers sliding fee
scale.
38

Via Health Behavioral Health www.viahealth.org Assessment, treatment, and referral
Network for youth ages 3-18 years.
Treatment provided to youth with an
922-7770 Axis I mental health diagnosis;
Genesee Mental Health Center modalities include individual/family
224 Alexander St. Brian Chafee, Program Coordinator therapy, pharmacotherapy, and
Rochester, NY 14607 922-7257 Adolescent Dialectical Behavioral
Therapy groups. Satellite clinics at
John Marshall, Edison and Freddie
Thomas High Schools, and
Elementary Schools # 33 and # 9.
Accepts health insurance; offers
922-2500 sliding fee scale.
Rochester Mental Health Center
490 East Ridge Rd. Maureen Anderson, Program Assessment, treatment, and referral
Rochester, NY 14621 Coordinator for youth ages 3-18 years.
922-2555 Treatment provided to youth with an
Axis I mental health diagnosis;
modalities include individual/family
therapy, pharmacotherapy, and
Adolescent Dialectical Behavioral
Therapy groups. Spanish speaking
therapist available. Satellite clinic at
Elementary School # 41. Accepts
health insurance; offers sliding fee
scale.
39

Kelley Yost, PhD 341-7444 Ages birth – 15 yrs. Diagnostic
919 Westfall Rd., Bldg. C, Suite 210 expertise in sleep problems. Accepts
Rochester, NY 14618 health insurance.
Rochester Community Mobile 275-5151 24/7 on-site emergency response in

Crisis Team Or the community and access to Home-
211 Based Crisis Intervention support and
emergency respite beds.
40

2008 Challenging Behaviors Resource List

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YOUNG CHILDREN WITH CHALLENGING

• enhance understanding of early child development and behavior,

Disability Resource Guide - http://www.monroe.edu Directory of disability-related

Perinatal Network of Monroe www.pnmc-hsr.org Sections include family violence

American Academy of Child www.aacap.org Practice, research, legislative, advocacy,

Lifeline 211 Available 24/7 for information/ community

National Early Childhood www.nectac.org/topics Website offering information on federal

Regional Early Childhood 249-7817 Offers information, support, and referral

Rochester City SETRC

Support Group Directory www.mharochester.org/directory See Parenting Education & Support

Monroe County Early 753-KIDS (5437) MCEIP houses copies of resource

Parents As Teachers (PAT) Alice McAdam Numerous topics related to child

Baby Love www.stronghealth.com Baby Love is a collaborative program

Parent education class

Parent education series on

Various EHS program locations EHS Child development program

Head Start 325-5116 (Main office) Enhanced preschool programs for

“The Incredible Years”

“Parents As Teachers” Alice McAdam Parents As Teachers is a

Parents Without Partners www.parentswithoutpartners.org International organization to support

Support Group Directory 325-3145 See Resource Directories, Help

Teen Mother & Infant/Toddler 865-1550 Parenting training, therapy,

Tough Love 234-1836 Support group for parents of children

Charles Settlement House 328-5453 Home visiting parenting programs;

Jewish Family Services 461-0110 Counseling and family support;

Lifetime Assistance, Inc. (LAI) Deanna Mullins Assists individuals with a

Monroe County Department of 753-4121 Gateway for a variety of preventive

MCEIP also houses copies of resource

Regional Early Childhood 249-7817 Offers information, support, and

Rochester Early Enhancement Dawn Pozzi, Collaboration of various agencies

Society for the Protection and 325-6101 Family counseling is accessed

Name and Address Contact Information Description

Behavioral Pediatrics Program Kathy Williams, Intake Assessment by clinical psychologist

Assists with school advocacy issues

Name and Address Contact Information Description

Brenda Bierdeman, PsyD 589-2315 Serves ages 3 – adult. Diagnostic

Name and Address Contact Information Description

• Outpatient Therapy Clinic Dr. Bozena

Name and Address Contact Information Description

David Driscoll, PsyD 248-8740 Ages 12-17 yrs. Diagnostic expertise

Ruth Goldberg, PhD 271-3050

Name and Address Contact Information Description

Name and Address Contact Information Description

William Mitchell, PsyD 586-1600 Ages 3-18 yrs. Diagnostic expertise

Lori Jeanne Peloquin, PhD 697-0944 Ages birth – adult. Diagnostic

Leon Schofield, PhD 425-2480 Ages 3 – adult. Diagnostic expertise

Name and Address Contact Information Description

Name and Address Contact Information Description

24/7 emergency crisis services.

Strong Center for Developmental www.urmc.rochester.edu

Andrew J. Kirch Developmental 275-2986 Multidisciplinary medical & disability

Name and Address Contact Information Description

Name and Address Contact Information Description

Name and Address Contact Information Description

Name and Address Contact Information Description

Rochester Community Mobile 275-5151 24/7 on-site emergency response in

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