Sie sind auf Seite 1von 23

Change Management

Change Management
Change Management

Presentation Outlets

Presentation Outlets • What is Change Management ?

• What is Change Management ?

What is Change Management ?

What is Change Management ? Change Change management management is the creation and implementation of the

ChangeChange managementmanagement is the creation and

implementation of the roles, processes and tools that each of these groups use to effectively manage the people side of change.

of the roles, processes and tools that each of these groups use to effectively manage the

What does it mean to “manage change”?

To the organisation:

it mean to “manage change”? • To the organisation: Have a structured change management process suitable

Have a structured change management process suitable to the nature of the change.

To the employee:

Understand what change means and how it affects me. Have some skills to manage change.

Characteristics of Management

Characteristics of Management • Management as a continuous process. • Management as a Discipline. • Management

• Management as a continuous process.

• Management as a Discipline.

• Management as a Career.

• Management as an applied services.

• Guidance.

• Management is a Goal Oriented.

• Management as a Leaderships.

• Management is a Human activity

Who is involved in Managing Change?

Who is involved in Managing Change? Change management requires each of the ‘gears’ in the picture

Change management requires each of the ‘gears’ in the picture to fulfill their specific role. A change manager can facilitate assessments, create a change management strategy and develop change management plans, but they are not the only ones involved in managed change. The other groups involved in managing change include:

•Project team •Senior leaders •Managers and supervisors •Employees

Level of Change Management

1. First level

Level of Change Management 1. First level • Generic • Applicable to any type of change

• Generic

• Applicable to any type of change

2. Second level

• Specific

• Applicable to a particular type of change

Organizational Change Management

Three phases of change:

Prepare

Implement

Reinforce

Organizational Change Management Three phases of change: • Prepare • Implement • Reinforce

3 Phases of Change Management

3 Phases of Change Management 1. Preparing For Change. • Define your Change Management strategy. •

1. Preparing For Change.

• Define your Change Management strategy.

• Prepare your Change Management Team.

• Develop your Sponsorship Model.

2. Managing Change.

• Develop Change Management Plans.

• Take action and Implement.

3. Reinforcing Change. • Collect and analyze feedback. • Diagnose gaps and manage resistance. •

3. Reinforcing Change.

• Collect and analyze feedback.

• Diagnose gaps and manage resistance.

• Implement corrective actions and celebrate successes.

ADKAR Model

ADKAR Model ADKAR is easy to remember and is a foundational tool for understanding “how, why

ADKAR is easy to remember and is a foundational tool for understanding “how, why and when” to use different Change Management tools.

to remember and is a foundational tool for understanding “how, why and when” to use different

The ADKAR Model

The ADKAR Model  Awareness of the need for change.  Desire to support the change.

Awareness of the need for change.
Desire to support the change.
Knowledge on how to change.
Ability to implement new skills.
Reinforcement to cement the change.

Connecting Change Management activities with desired business results.

Change Management activities with desired business results. Change Management Channels ADKAR Phases of Change

Change

Management

Channels

ADKAR Phases of Change

Communications Sponsor roadmap Coaching Training Resistance mgmt.
Communications Sponsor roadmap Coaching Training Resistance mgmt.
Communications Sponsor roadmap Coaching Training Resistance mgmt.

Communications

Sponsor roadmap

Coaching

Training Resistance mgmt.
Training Resistance mgmt.
Training Resistance mgmt.

Training

Resistance mgmt.

Training Resistance mgmt.
Sponsor roadmap Coaching Training Resistance mgmt. Awareness Desire Knowledge Ability Reinforcement

Awareness

Sponsor roadmap Coaching Training Resistance mgmt. Awareness Desire Knowledge Ability Reinforcement

Desire

Knowledge

Ability

Reinforcement

Leadership Vs Management

Leadership Vs Management Leadersh ip is the ability to develop a vision that motivates others to

Leadersh ip is the ability to develop a vision that motivates others to move with a passion towards a common goal.

ManageMent is the ability to organize resources and coordinate the execution of tasks necessary to reach a goal in a timely and cost effective manner.

Time Management

Time Management  Development of processes and tools that increases the Efficiency, Productivity and Effectiveness. 

Development of processes and tools that increases the Efficiency, Productivity and Effectiveness.

Time management is the act or practice of managing and supervising time.

Doing things right is Efficiency.

Doing the right things is Effectiveness.

of managing and supervising time.  Doing things right is Efficiency.  Doing the right things

Communication Plan in Management

Communication Plan in Management Communication Management include processes required to ensure timely and appropriate

Communication Management include processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposal of project information.

• Identify Stakeholders

• Plan Communication

• Distribute Information

• Manage Stakeholders expectations

• Report Performance

Stakeholders • Plan Communication • Distribute Information • Manage Stakeholders expectations • Report Performance

Plaining Management

Plaining Management • Planning is the process of thinking about and organizing the activities required to

• Planning is the process of thinking about and organizing the activities required to achieve a desired goal.

• It involves the creation and maintenance of a plan, such as psychological aspects that require conceptual skills.

• There are even a couple of tests to measure someone’s capability of planning well. As such, planning is a fundamental property of intelligent behavior.

SWOT TASK

SWOT TASK
SWOT TASK

10 Benefits of Management

10 Benefits of Management • Better Efficiency in delivering services. • Enhanced Customer/Client Satisfactions. •

• Better Efficiency in delivering services.

• Enhanced Customer/Client Satisfactions.

• Improved Growth & Development within your Team.

• Enhanced Effectiveness in Delivering Services.

• Increase in Quality.

• Greater Standing & Competitive Edge.

• Opportunity to Expand your Services.

• Better Flexibility.

• Increased Risk Assessment.

• Increase in Quantity.

CA. Sanjiv Nanda Smarthead Consultants pvt. LtD. NDR & Co. , Chartered Accountants You Tube

CA. Sanjiv Nanda

Smarthead Consultants pvt. LtD. NDR & Co. , Chartered Accountants

You Tube Channel :- Seek Expert Business Advice

Personal Id :- ca.sanjiv.nanda@gmail.com Personal id ;- sanjiv.nanda@gmail.com sanjiv.nanda@smartheadconsulting.com

https://www.facebook.com/ca.sanjivnanda919/