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FRONTLINE SERVICE: Application on New Direct Lease (Renewal, Supplemental,

Expansion and Amendment

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees Required Documents
No. Time (If any) (“Documents”)
Receiving of Documents: RMO Staff Within 15 N/A 1. Letter of Intent;
a) Stamping of submitted documents indicating date & time of receipt; mins. 2. Properly Filled-up and Notarized Application for
1 Registration Form;
b) Forwarding of the same to the Office of the Vice President for Business
3. Properly Filled-up and Notarized Application for Renewal
Development and Business Enhancement Group (OAVP-BDBEG).
Form (for renewals only);
Assigning of Account Officers (AO): OVP for BDBEG or OAVP for MD 1 day N/A 4. Board Resolution of duly authorized representative /
a) Logging of documents for tracking status/action; signatory;
2
b) Assigning of AO; and 5. Certified true copy of Business Registration (Securities
c) Transmittal of documents to AO. and Exchange Commission Papers, License to transact
Completed Staff Work (CSW) and Encoding of Data: AO 15 days N/A Business in the Philippines, DTI Registration) exclusively
a)Documents review for completeness, correctness in accordance with business to handle Clark Operations, if available;
6. Resume and copies of Passports of stockholders & Key
3 standards;
Management Officers;
b)Encoding of data to the CDC Business Account Report (BAR) database system. 7. Proof of Financial Capability (Verifiable Bank Certification
from a Universal Bank, Audited Financial Statement (for
Preparation of presentation and Memo to the CDC Management Committee AO, Manager, AVP-MD, VP-BDBEG 1 day N/A existing corporation);
4
(ManCom); 8. Proposed site development and Location plan (with
ManCom deliberation and endorsement to the Executive Committee (ExCom) and ManCom N/A perspective drawings) and Construction
5 timetable/financial schedule;
Board;
AO, Manager, AVP-MD, VP-BDBEG 2 days N/A 9. Production Process Flow Chart, if applicable (Copy of
6 Systems/Schematic Diagram/Basic Network
Preparation of presentation; and Memo to the Excom and Memo to the Board;
configurations);
Excom & Board 10. Company brochures, if any;
7
Approval of the project proposal; 11. Other Documents, as may be required and applicable;
Legal & Finance N/A 12. Regulatory Compliances (Except for New Lease):
8
Review of the draft Lease Agreement (LA); - Occupancy Permit/Cert of Annual Inspection
AO, Manager, AVP-MD, VP-BDBEG, 2 days N/A - Sanitary Health Permit
9 Routing of final LA for signature; VP-Finance, VP-Legal, P/CEO - Certificate of Environmental Clearance
- Fire Safety Certificate
Payment and Releasing: AO, TD, RMO Within 15
Payment of processing Fee to TD, Stamped for document code to RMO: minutes a)Php 2,000.00
a) Direct Lease (New, Renewal, Expansion, Supplemental) b)Php 2,500.00
10
b) Amendment (Change of Ownership) c)Php 5,000.00
c) Amendment (Change of Business Activity, Extension of Term, Consideration or
Reduction of Area)
FRONTLINE SERVICE:
Application for Registration on Sub-Lease Agreements (Renewals, Expansions and Amendment)

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Standard Amount Fees (If Required Documents


No. Responsible Time any)
Receiving of Documents: RMO Staff Within 15 N/A 1. Letter of Intent
a) Stamping of submitted documents indicating date & time of receipt; mins. 2. Properly Filled-up and Notarized Application for Registration
b) Forwarding of the same to the Office of the Vice President for Form
1 3. Properly Filled-up and Notarized Application for Renewal Form
Business Development and Business Enhancement Group (OAVP-
(for renewals only)
BDBEG). 4. Draft Sub-Lease Agreement with Letter endorsement of Sub-
Lessor
Assigning of Account Officers (AO): OVP for BDBEG or 1 day N/A
5. Board Resolution of duly authorized representative / signatory
a) Logging of documents for tracking status/action; OAVP for MD 6. Certified true copy of Business Registration (Securities and
2
b) Assigning of AO; and Exchange Commission Papers, License to transact Business in
c) Transmittal of documents to AO. the Philippines, DTI Registration) exclusively to handle Clark
Completed Staff Work (CSW) and Encoding of Data AO 15 days N/A Operations, if available
a) Documents review for completeness, correctness in accordance with 7. Resume and copies of Passports of stock holders & Key
business standards; Management Officers
3
8. Proof of Financial Capability (Verifiable Bank Certification from
b) Encoding of data to the CDC Business Account Report (BAR)
a Universal Bank, Audited Financial Statement (for existing
database system. corporation)
Preparation of presentation and Memo to the CDC Management AO, Manager, AVP-MD, 2 days N/A 9. Proposed site development and Location plan (with perspective
4 Committee (ManCom) for SLA with tax incentives only; VP-BDBEG drawings) and Construction timetable/financial schedule.
For no incentives application, preparation of CDC’s Approval of the SLA; 10.Production Process Flow Chart, if applicable (Copy of
5 ManCom deliberation for SLA with tax incentives; MANCOM N/A Systems/Schematic Diagram/Basic Network configurations)
11.Company brochures, if any
Routing of final approval for signature; Manager, AVP-MD, VP- 2 days 12.Other documents, as may be required and applicable
6
BDBEG 13.Regulatory Compliances (Except for New Lease):
- Occupancy Permit/Cert of Annual Inspection
Payment and Releasing: AO, TD, RMO 1 day Php 2,000.00 - Sanitary Health Permit
Payment of processing Fee to TD, Stamped for document code to RMO. - Certificate of Environmental Clearance
7 - Fire Safety Certificate
FRONTLINE SERVICE: Application for Renewal of Certificate of Registration and Tax Exemption
(CRTE), Certificate of Registration (CR), Certificate of Approval for Branch/Facility (CAB) (CAF)

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time
Receiving of Documents: RMO Staff Within 15 N/A
a) Stamping of submitted documents indicating date & time of receipt; mins. 1. Letter of request from the locator;
1 b) Forwarding of the same to the Office of the Vice President for Business 2. Properly Filled-up and Notarized Application for
Development and Business Enhancement Group (OAVP-BDBEG). Renewal Form;
Assigning of Account Officers (AO): OVP for BDBEG or OAVP 1 day N/A 3. Latest Audited Financial Statement and/or
a) Logging of documents for tracking status/action; for MD Statement of Economic Contribution, ITR;
2 b) Assigning of AO; and 4. Latest Report on Employment;
c) Transmittal of documents to AO. 5. BIR Registration form 2303;
Completed Staff Work (CSW) and Encoding of Data AO 2 days N/A 6. Copy of Insurance Policy and Proof of Payment for
a) Documents review for completeness, correctness in accordance with GSIS All Risk Building Insurance & Liability
3 business standards; Insurance;
b) Encoding of data to the CDC Business Account Report (BAR) database 7. REGULATORY COMPLIANCES:
system.  Certificate of Occupancy / Certificate of Annual
Preparation of presentation and Memo to the CDC Management Committee AO, Manager, AVP- MD, 2 days N/A Inspection
(ManCom) for Certificate of Registration and Tax Exemption (CRTE) only; VP-BDBEG  Certificate of Environmental Clearance
4
For CR/CAB/CAF, preparation of certificate for signature of VP-BDBEG;  Sanitary Permit
 Fire Safety Certificate
ManCom deliberation of the application for CRTE; MANCOM N/A
5

AO, Manager, AVP-MD,


6 2 days
Routing of CRTE for signature; VP-BDBEG, P/CEO
Payment and Releasing: AO, TD, RMO Within 15 Php2,000.00 per year
Payment of processing Fee to TD, Stamped for document code to RMO. minutes
7
FRONTLINE SERVICE: Application for DEED OF ASSIGNMENT (DOA)

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Amount Fees Required Documents
Time (If any)
Receiving of Documents: RMO Staff Within 15 N/A 1. Letter-request of the Lessee/Assignor addressed to CDC-
a) Stamping of submitted documents indicating date & time of receipt; mins. President/CEO cc: Office of the Vice President for BDBEG; Office of
1
b) Forwarding of the same to the Office of the Vice President for Business Development and Legal Affairs and General Counsel; Marketing Department; and
Business Enhancement Group (OAVP-BDBEG). Records Management Office on the approval of the assignment of
Assigning of Account Officers (AO): OVP for BDBEG or OAVP for 1 day N/A leasehold rights.
a) Logging of documents for tracking status/action; MD 2. Notarized and Completely Filled-Out Application for Registration Form
2
b) Assigning of AO; and (to be accomplished by the Assignee)
c) Transmittal of documents to AO. 3. Company Profile of Assignee
Completed Staff Work (CSW) and Encoding of Data AO 10 days N/A
4. SEC Papers of Assignee
3 a) Documents review for completeness, correctness in accordance with business standards;
b) Encoding of data to the CDC Business Account Report (BAR) database system. 5. Proof of Financial Capability of Assignee to continue the project
Preparation of presentation and Memo to the CDC Management Committee (ManCom); AO, Manager, AVP-MD, VP- 1 day N/A (Audited Financial Statement preferred)
4 6. Board Resolution/Secretary’s Certificate of both Lessee/Assignor and
BDBEG
ManCom deliberation and endorsement to the Executive Committee (ExCom) and Board; MANCOM N/A Assignee authorizing the assignment.
5 Preparation of presentation and Memo to the ExCom and Memo to the Board; AO, Manager, AVP-MD, VP- 1 day N/A 7. Deed of Transfer of Performance Bond and Security Deposit from
BDBEG Lessee/Assignor to Assignee.
6 Approval of the project proposal; EXCOM & BOARD N/A 8. Signed and notarized copy of the Deed of Assignment between
Lessee/Assignor and Assignee. Additional clause to be included in the
7 Review of draft Letter Approval of DOA and Letter Amendment (if applicable); Legal & Finance N/A
Deed of Assignment:
Routing of final Letter Approval of the DOA and Letter Amendment for signature; AO, Manager, AVP-MD, VP- 1 day N/A
BDBEG, VP-Legal, VP-  “In the event that the ASSIGNOR fails with its obligations to the
8
Finance, P/CEO ASSIGNEE, the ASSIGNEE shall assume the rights of the ASSIGNOR
pursuant to the Deed of Assignment without prejudice to any of CDC’s
Payment and Releasing: Within 15 a)Payment of rights under the assignment;
a) Payment of processing fee mins. processing of
 The ASSIGNEE shall not further r assign, transfer or convey his rights
b) Payment of transfer fee P2,500.00;
and obligations under the Deed of Assignment in favor of third persons
c) Lump Sum payment (if applicable) b)Transfer fee upon
without prior written approval of CDC. Any assignment, transfer of
Transfer fee formula: issuance of CDC
conveyance in violation hereof shall not be binding upon CDC; and
Fixed rate or 5% of the total consideration for the transfer plus rental for the remaining term; approval.
9  Any renewal, restructuring, extension, conversion, amendment or
Fixed rate = 20% (Present Value of total MGL of old contract for the remaining life) or 20%
addition to the Deed of Assignment without prior written approval of
(Present Value of Prevailing Lease Rate for the remaining life) Whichever is higher but not lower
CDC shall not be binding upon CDC.”
than P50,000.00
Lessee/Assignor to surrender original Certificate of Registration and Tax
Exemption (CRTE)
FRONTLINE SERVICE: Application for VILLA AND LAND USE CERTIFICATE (VLUC) /
CERTIFICATE OF CONDOMINIUM OWNERSHIP OF LEASEHOLD RIGHTS (CCOLR)

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time

Receiving of Documents: RMO Staff Within 15 N/A


a) Stamping of submitted documents indicating date & time of receipt; mins. Locator submits a letter to CDC together with the following
1 b) Forwarding of the same to the Office of the Vice President for Business documents:
Development and Business Enhancement Group (OAVP-BDBEG). 1.Signed and notarized Contract/Agreement between the
locator/developer and sub lessee.
Documents review for completeness, correctness in accordance with business AO 2 days 5% of the gross rental 2.Proof of payment of sub-lessee/villa owner.
standards including payment of long term sub lease share; income
Note: The 5% gross rental income refers only to the revenue share of CDC
2 from the long-term sub-lease of the villa (residential unit) only. In this case,
locator/developer will continuously pay CDC lease on the land area covered.

Preparation of presentation and Memo to the CDC Management Committee AO, Department 2 days N/A
(ManCom) Manager, AVP for DM,
3 VP-BDBEG

ManCom deliberation of the application; ManCom N/A


4

Routing of final CDC Letter Approval of VLUC/CCOLR for signature; AO 2 days


Note: Advance copy of CDC Letter Approval of VLUC/CCOLR signed by VP-
5
BDBEG will be forwarded to Treasury Department (TD) for the preparation of
VLUC/CCOLR;
Payment and Releasing: AO, TD, RMO 1 day Php5,000.00
Payment of processing Fee to TD, Stamped for document code to RMO
6 Note: TD to issue VLUC/CCOLR
FRONTLINE SERVICE:
Application for CLEARANCE TO EXIT FROM CFZ

Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time

1 Receiving of Documents: RMO Staff Within 15 NA


a) Stamping of submitted documents indicating date & time of receipt; mins. Locator to send a notice and/or letter endorsement from sub-
b) Forwarding of the same to the Office of the Vice President for Business lessor informing CDC of the effectivity of their termination
Development and Business Enhancement Group (OAVP-BDBEG). /cancellation/pre-termination/non-renewal/cessation of their
contract and request for clearance of their account with CDC
2 Completed Staff Work (CSW) and Encoding of Data AO 1 day NA with the following clearances:
a) Documents review for completeness, correctness in accordance with 1) Clark Water Corporation for Water;
business standards; 2) Clark Electric Distribution Corp. for Electricity;
b) Encoding of data to the CDC Business Account Report (BAR) database 3) PLDT Clark Telecom Inc. for Telecommunication;
system. 4) Metro Clark Waste Management Corp. for Garbage;
5) Downgrading of working visa (if applicable).
3 Preparation of Request for Clearance to concerned departments; AO, Department 1 day NA
a) Treasury Department (TD) Manager, AVP for DM,
b) Construction, Utilities and Permits Department (CUPD) VP-BDBEG, TD, CUPD,
c) Environmental Permits Department (EPD) EPD, TFD, HSD, PSD,
d) Trade Facilitation Department (TFD) MSSD
e) Health and Sanitation Department (HSD)
f) Public Safety Department (PSD)
g) Marketing and Support Services Department (if applicable)
Note: For direct lease, to include building inventory of Joint Inspection Team

4 Releasing of Letter Clearance: AO, Department 1 day NA


If cleared, preparation of letter of clearance to exit CFZ for signature; Manager, AVP for DM,
If not cleared, preparation of Notice of Uncleared Account indicating all its VP-BDBEG
deficiencies.
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Issuance of Certificate of Annual Inspection conferences, tourism and leisure investment
045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit Documentation Requirement Locator/Authorized Representative 5 working days for the whole process Refer to National 1. Occupancy Permit
from receipt of request up to the Building Code (New Locator)
issuance of order of payment for fees Schedule of Fees 2. Valid Certificate of
needed to be paid by the locator registration/Certi-
ficate of registra-
tion and Tax
Exemption

2 Receiving/Recording of Application of Technical Support Officer


Certificate of Annual Inspection
3 Evaluation of Plans, Building Inspection for Building Inspector
CAI and Assessment Fees
4 Issuance of Order of Payment of Permit Fee Building Inspector

5 Payment of Fees at Treasury Department Locator/Authorized Representative


nd
2 Floor, Bldg. 2127
6 Submission of Copy of Official Receipt (OR) Locator/Authorized Representative
to BFPD office
7 Approval/Issuance of Certificate of Annual Building Official
Inspection
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF CLEARING PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)

1 Submit Letter of request for Clearing Locator/Authorized Representative PhP100.00 1.CDC approved Lease Agreement/Sub-Lease
permit 1.5 working (Processing Fee) Agreement (if new locator/investor)
days for the 2.Clearance from CDC Environmental Permits
whole process Department
2 Locator/Authorized Representative
from receipt of
Submit Documentation Requirement
request up to
the issuance of
3 Receiving/Recording of Clearing Permit Technical Support Officer
order of
Application
payment for
fees needed to
be paid by the
4 Evaluation /Site Inspection/Encoding Building Permit Officer/Technical
locator
Support Assistant

5 Approval/Issuance of Clearing Permit Building Official


Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF DEMOLITION PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit letter of Request for Demolition Permit Locator/Authorized Representative Refer to National 1.CDC approved Lease Agreement/Sub-Lease
Building Code Agreement (if new investor/locator)
2 Submit Documentation Requirement Locator/Authorized Representative Schedule of Fees 2.Demolition Plan/layout and details (3 sets, as may be
required)
3 working days
for the whole
process from
receipt of request
up to the
issuance of order
3 Receiving/Recording of Demolition Permit Technical Support Officer
of payment for
Application
fees needed to be
4 Evaluation/Site Inspection/Encoding/Assessment Building Permit Officer paid by the
Fees locator
5 Issuance of Order of Payment of Permit Fees Building Permit Officer

6 Payment of Fees at Treasury Department Locator/Authorized Representative


nd
2 Floor, Bldg. 2127

7 Submission of Copy of Official Receipt (OR) Locator/Authorized Representative


To BFPD office

8 Approval/Issuance of Demolition Permit CDC Building Official


Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF SOIL INVESTIGATION PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit letter of Request for Soil Investigation Locator/Authorized Representative PhP100.00 1.Letter of Request for Soil Investigation/Boring test
Permit Processing fee Permit
2 Submit Documentation Requirement Locator/Authorized Representative 2.CDC Approved Lease Agreement/Sub-Lease
Agreement (if new locator/investor)
2.5 working days 3.Plan layout of the proposed location of bore holes
for the whole 4.Clearance from Utility Providers that no
process from underground utilities will be affected
receipt of request
up to the
issuance of order
3 Receiving/Recording of Soil investigation Permit Technical Support Officer
of payment for
Application
fees needed to be
4 Evaluation/Site Inspection/Encoding Building Permit Officer/Technical Support paid by the
Assistant locator
5 Issuance of Order of Payment of Permit Fees Building Permit Officer

6 Payment of Fees at Treasury Department Locator/Authorized Representative


nd
2 Floor, Bldg. 2127

7 Submission of Copy of Official Receipt (OR) Locator/Authorized Representative


To BFPD office

8 Approval/Issuance of Soil Investigation Permit CDC Building Official


Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF EXCAVATION AND GROUND PREPARATION PERMIT
conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submission of Request for Excavation and Locator/Authorized Representative Refer to National 1. Letter of Request for Excavation and ground
Ground Preparation Permit Building Code preparation
2 Submit Documentation Requirement Locator/Authorized Representative Schedule of Fees 2. CDC-approved Lease Agreement/Sub-Lease
Agreement (if new investor/locator)
3 working days 3. Clearances from utility providers that no
for the whole underground utilities will be affected
process from 4. Excavation Plan, foundation plan and details (3
receipt of request sets)
up to the 5. Photocopy or PTR and PRC card and three (3)
issuance of order specimen signatures of Design Architect/Engineers
3 Technical Support Officer
of payment for
Receiving/Recording of Excavation Permit
fees needed to be
Application
paid by the
4 Evaluation of Plans, Site Inspection and Building Permit Officer/Technical Support locator
Assessment Fees/Encoding Officer
5 Issuance of Order of Payment of Permit Fees Building Permit Officer

6 Payment of Fees at Treasury Department


2nd Floor, Bldg. 2127 Locator/Authorized Representative

7 Submission of Copy of Official Receipt (OR)


to BFPD office Locator/Authorized Representative

8 Approval/Issuance of Excavation Permit


Building Official
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF FENCING PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit Letter request for Fencing Permit Locator/Authorized Representative Refer to the 1. Letter of Request for Fencing Permit
National Building 2. Approved Boundary Survey
2 Submit Documentation Requirement Locator/Authorized Representative Code’s Schedule 3. Duly Accomplished Fencing Permit Form
2.5 working of Fees (available at CUPD)
days for the 4. Fencing Plans and Details (3 sets), Blue Print
whole process copies 20”x30”
from receipt of 5. Photocopy of PTR and PRC card and three (3)
request up to specimen signatures of Design
the issuance of Architect/Engineer
order of
3 Receiving/Recording of Fencing Permit Technical Support Officer payment for
Application fees needed to
4 Evaluation of Plans and Assessment Building Permit Officer/Technical be paid by the
Fees/Encoding Support Assistant locator
5 Issuance of Order of Payment of Permit Building Permit Officer
Fees
6 Payment of Fees at Treasury Department Locator/Authorized Representative
nd
2 Floor, Bldg. 2127

7 Submission of Copy of Official Receipt (OR) Locator/Authorized Representative


to BFPD office

8 Approval/Issuance of Fencing Permit Building Official


Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF OCCUPANCY PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees (If any) Required Documents
1 Submission of Request for Occupancy Permit Locator/Authorized Representative Refer to National 1.Request Letter for Occupancy Permit
Building Code 2.Certified true copy of Fire Safety Inspection Certificate
Schedule of Fees 3.Duly accomplished Certificate of Completions Forms (2
2 Submit Documentation Requirement Locator/Authorized Representative
5 working days for copies) available at BFPD, jointly signed and sealed by
the whole process Architect/Engineer-in-Charge of constructions and
from receipt of conformed by the Owner
request up to the 4.As-built drawing plans (1 set)
issuance of order a.Architectural Plan
of payment for fees b.Structural Plan
needed to be paid c.Electrical Plan
by the locator d.Plumbing Plan
e.Mechanical Plan
f.Electronics Plan
g.Fire Protection System
5. Construction Logbook certified by the Engineer-in-
Charge of construction
6. Provide digital copy of As-Built Plan (JPEG, PDF or DWG
file saved in CD or other media)

3 Receiving/Recording of Occupancy Permit Technical Support Officer


Application
4 Evaluation of Plans, Site Inspection and Assessment Bldg. Permit Officer/Technical Support
Fees/Encoding Assistant

5 Issuance of Order of Payment of Permit Fees Bldg. Permit Officer


6 Payment of Fees at Treasury Department
nd
2 Floor, Bldg. 2127 Locator/Authorized Representative

7 Submission of Copy of Official Receipt (OR)


to BFPD office Locator/Authorized Representative

8 Approval/Issuance of Occupancy Permit


Bldg. Official
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PERMANENT POWER SERVICE CONNECTION conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Fees Required Documents


No. Time (If any)
1 Submit letter of Request for Locator/Authorized 2.5 working Refer to 1. Request Letter for Permanent Power
Permanent Power Service Connection Representative days for the National Connection
2 Submit Documentation Requirement Locator/Authorized whole process Building Code 2. Duly accomplished Certificate of Final
Representative from receipt Schedule of Electrical Inspection/Completion (available
3 Receiving/Request for Permanent Technical Support Officer of request up Fees at BFPD)
Power Service Connection to the 3. As-Built Electrical Layout/Plan signed
4 Evaluation of Plans and Site Building Permit Officer/Technical issuance of and sealed by Professional Electrical
Inspection/Encoding Support Assistant the Order of Engineer (PEE)
5 Issuance of Letter of Endorsement to Building Official Payment for 4. Insulation Test report signed and sealed
Clark Electric Distribution Corporation fees needed by PEE
(CEDC) to be paid by
the locator.
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF POLE LOCATION PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Fees Required Documents


No. Time (If any)
1 Submit letter of Request Pole Location Locator/Authorized 5 working Refer to 1. Request Letter for Issuance of Pole
Permit Representative days for the National Location Permit
2 Submit Documentation Requirement Locator/Authorized whole process Building Code 2. Plan/Layout of Proposed Pole Location
Representative from receipt Schedule of
3 Receiving/Recording of Pole Location Technical Support Officer of request up Fees
Permit Application to the
4 Evaluation/Site Utility Regulatory Officer issuance of
Inspection/Encoding/Assessment Fees the Order of
5 Issuance of Order of Payment of Utility Regulatory Officer Payment for
Permit Fees fees needed
6 Payment of Fees at Treasury Locator/Authorized to be paid by
Department Representative the locator.
nd
2 Floor, Bldg. 2127
7 Submission of Copy of Official Receipt Locator/Authorized
(OR) Representative
to BFPD office
8 Approval/Issuance of Pole Location Building Official
Permit
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
ISSUANCE OF SIGNAGE PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Fees Required Documents


No. Time (If any)
1 Submit letter of Request for Signage Locator/Authorized 2 working Refer to 1. Request Letter for Issuance of Signage
Permit Representative days for the National Permit
2 Submit Documentation Requirement Locator/Authorized whole process Building Code 2. Plan/Layout of Proposed Signage
Representative from receipt Schedule of 3. Photocopy of PTR and PRC card and
of request up Fees three (3) specimen signatures of Design
to the Architect/Engineers
issuance of
3 Receiving/Recording of Signage Permit Technical Support Officer
the Order of
Application
Payment for
4 Evaluation/Site Building Permit Officer/Technical
fees needed
Inspection/Encoding/Assessment Fees Support Assistant
to be paid by
5 Issuance of Order of Payment of Building Permit Officer
the locator.
Permit Fees
6 Payment of Fees at Treasury Locator/Authorized
Department Representative
nd
2 Floor, Bldg. 2127
7 Submission of Copy of Official Receipt Locator/Authorized
(OR) to BFPD office Representative

8 Approval/Issuance of Signage Permit Building Official


Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
TEMPORARY FACILITIES PERMIT conferences, tourism and leisure investment
045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees Required Documents
No. Time (If any)
1 Submit Letter request for Temporary Locator/Authorized 2.5 working Refer to the 1.Temporary Facilities Plans/layout and
Facilities Permit Representative days for the National Details (3 sets)
whole process Building Code 2.Photocopy of PTR and PRC card and three
from receipt Schedule of (3) specimen signatures of Design
2 Submit Documentation Requirement Locator/Authorized of request up Fees Architect/Engineer
Representative to the
issuance of
the Order of
Payment for
3 Receiving/Recording of Temporary Technical Support Officer
fees needed
Facility Permit Application
to be paid by
4 Evaluation of Plans and Assessment Building Permit Officer/Technical
the locator.
Fees/Encoding Support Assistant
5 Issuance of Order of Payment of Building Permit Officer
Permit Fees
6 Payment of Fees at Treasury Locator/Authorized
Department Representative
nd
2 Floor, Bldg. 2127
7 Submission of Copy of Official Receipt Locator/Authorized
(OR) to BFPD office Representative

9 Approval/Issuance of Temporary Building Official


Facility Permit
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
TEMPORARY POWER SERVICE CONNECTION conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit letter of Request for Temporary Power Locator/Authorized Representative 3 working days for Refer to National 1. Request Letter for Temporary Power Service
Service Connection the whole process Building Code Connection
2 Submit Documentation Requirement Locator/Authorized Representative from receipt of Schedule of Fees 2. Duly accomplished Certificate of Final Electrical
request up to the Inspection/Completion (available at BFPD)
issuance of the Order 3. Electrical Layout/Plan signed and sealed by
of Payment for fees Professional Electrical Engineer (PEE)
needed to be paid by
3 Receiving/Request for Temporary Power Technical Support Officer the locator.
Service Connection
4 Evaluation/Site Building Permit Officer
Inspection/Encoding/Assessment Fees
5 Issuance of Order of Payment of Permit Fees
Building Permit Officer

6 Payment of Fees at Treasury Department Locator/Authorized Representative


nd
2 Floor, Bldg. 2127

7 Submission of Copy of Official Receipt (OR) Locator/Authorized Representative


to BFPD office

8 Issuance of Letter of Endorsement to Clark Building Official


Electric Corporation
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
BUILDING PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit letter of Request for Building Permit Locator/Authorized Representative 5 working days for Refer to National 1. Request Letter for Building Permit
the whole process Building Code 2. CDC Approved Lease Agreement/Sub-Lease
from receipt of Schedule of Fees Agreement (if new investor/locator)
2 Receiving/Recording of Building Permit Technical Support Officer 3. Concurrence from CIAC if within the CIAC/DMIA
Application request up to the
area of responsibility
issuance of the Order
4. Height clearance from the Civil Aviation Authority
of Payment for fees of the Phils. (CAAP as may be required)
needed to be paid by 5. Environmental Clearance Certificate (ECC) (as
3 Evaluation of Plans and Assessment Building Permit Officer/Technical the locator. may be required)
Fees/Encoding Support Assistant 6. DOLE approved Construction Safety and Health
Program or Affidavit of Undertaking
7. For new construction/building addition,
4 Issuance of Order of Payment of Permit Fees Building Permit Officer
clearance from Clark Water, Clark Electric and
Clark telecom that no utility lines will be affected
5 Payment of Fees at Treasury Department Locator/Authorized Representative 8. Duly accomplished/notarized Permit Forms
nd
2 Floor, Bldg. 2127 (available at BFPD)
a. Building permit Form
b. Electrical Permit Form
c. Sanitary/Plumbing Permit Form
d. Mechanical Permit Form
6 Submission of Copy of Official Receipt (OR) to Locator/Authorized Representative
e. Electronics Permit Form
BFPD office 9. Construction Drawings/Plans (5 sets); blue print
copies, 20”x30”
a. Architectural Plan
b. Structural Plan
7 Approval/Issuance of Building Permit Building Official c. Electrical Plan
d. Plumbing Plan
e. Sanitary Plan
f. Mechanical Plan
g. Electronics Plan
h. Fire Protection System
Clark Development Corporation
Citizen’s Charter
Department: Mission
Buildings and Facilities Permits Division
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
BUILDING PERMIT conferences, tourism and leisure investment
045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
9. General Design Specifications

10. Structural Computation/Design Analysis signed


and sealed by Structural/Civil Engineer

11. Photocopy of PTR and PRC card and three (3)


specimen signatures of Design Architect/Engineers

12. Cost Estimates/Bill of Materials


Clark Development Corporation
Citizen’s Charter
Department: Mission
CONSTRUCTION MANAGEMENT DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PAYMENT FOR PROGRESS BILLING conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees (If any) Required Documents
Supporting Documents for the Progress Billing
01 1.Contractor submits a letter request for payment with the Secretary 0.25 day None 1.Duly Signed Certificate of Inspection with attached request for
attached required documents to the Department Secretary; inspection;
2.Secretary endorsed request letter to CMD Manager; 2.Duly Signed Statement of Work Accomplished (SOWA);
3.CMD Manager notes the letter and endorsed to Administrative 3.Billing Statement;
and General Services Officer 4.Duly Signed Certificate of Payment;
5.Back-up computations;
6.Progress Photograph;
7.Construction Materials Test Results;
8.Affidavit of Payment for Labor, Supplies and Equipment;
9.Construction Plans;
10.As-Staked Plans and Quantities (for roads and erosion control projects)
11.Approved Variation Order, if applicable

1. Checks submitted documents if in accordance with the Administrative and General Services Officer 1 day None 1.All Supporting Documents submitted by the Contractor
02 requirements.
2. Coordinate w/ Quantity Engineer, Project Engineer & Materials
Engineer w/ regard to correctness of the quantities being billed &
% accomplishment.
3. Prepares Disbursement Voucher for payment
4. Attached all the required documents for the processing of the
Progress Billing as submitted by the Contractor.
5. Endorsed to CMD Assistant Manager for Review and Initials

03 1.Checks and Reviews all attached documents and initials the Assistant Manager-CMD 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Disbursement Voucher Contractor
2.Endorse the said document to the Department Head

04 1.Reviews all attached documents and signs Box “B” of the CMD Department Head 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Disbursement Voucher (DV); Contractor
2.Endorse the document to the Assistant Vice-President for
Technical Services for its initials under the VP-ES box “B”

05 1.Checks and Initials the Disbursement Voucher box “B” Assistant Vice-President for Technical Services 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor

06 1.Logs and Endorse Documents to VP for Engineering Services Administrative and General Services Officer 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor

07 1.Reviews and Signs the Disbursement Voucher Box “ B” Vice-President for Engineering Services 1 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor

08 1.Photocopy all documents for the Receiving Copy Administrative and General Services Officer 0.75 day (Total of 4 None Disbursement Voucher and All Supporting Documents submitted by the
2.Logs and Endorse documents to Accounting Department Days) Contractor
Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
PUBLIC SAFETY DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
FIRE SAFETY CERTIFICATE conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Required Documents

No. Time Fees (If any)

1 Actual inspection of establisment/ Fire Marshall/Fire Safety Inspector • One set of As-built Plan/ Bldg.Plan

structure and preparation of inspection 30 Minutes • License from DTI of Fire Protection (If any)

report to be accomplish by the inspec- • Copy of Fire Protection Testing (If any)
• Copy of Fire Insurance (If any)
tor/s. (Note: For discrepancies found during • *Copy of latest FSIC

inspection, the establishment will be given

a grace period of 7 to 30 days to correct

violations or to comply w/ the requirements)

2 Preparation/ Encoding of Fire Safety Asst. Fire Marshall 5 Minutes N/A N/A

Certificate

(Authorized Signatories)

3 Signing of Fire Safety Certificate FM/ Asst. managers/PSD Manager 10 Minutes N/A N/A

Official Receipt/Proof of Payment


Issuance of Fire Safety Certificate (if all
requirements are complied with and no
4 discrepancies are found) PSD/FRU Within 3 days PhP500.00
Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
PUBLIC SAFETY DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
TEMPORARY STICKER/CLEARANCE FOR VEHICLES conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Required Documents

No. Time Fees (If any)

Sr. Transport Regulatory Officer OR/CR of Vehicles, Valid Driver’s License,


1 Applicants to submit required documents Transport Regulatory Officer 3-5 Certification from the
for evaluation. minutes none company

Transport Regulatory
Officer/Transport Regulatory
2 Preparation of Order of Payment Asst. 2
PhP100.00 for
Motorcycles,
PhP200.00 for 4
minutes Wheel vehicles
Transport Regulatory
Officer/Transport Regulatory
Asst.
3 Encoding & printing of the Temporary 5-8
Minutes
Vehicle Clearance per Permit none
Checks & initializes the Temporary Vehicle Sr. Transport Regulatory Officer
4 Clearance 2 none
Minutes
per Permit

6 Signing of Temporary Vehicle Clearance PSD Asst. Manager/Manager 35 Minutes

none
Clark Development Corporation
Citizen’s Charter
Department: Mission
RECORDS MANAGEMENT DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PROCESSING OF INCOMING MAILS/LETTERS conferences, tourism and leisure investment 045 599 2043, 045 599 2642
FROM LOCATORS AND EXTERNAL CLIENTS
Step Procedures Employee Responsible Standard Time
No.
1 Forwards letter to RMO in triplicate copy with attachments if any (2 original, 1 photocopy) External Client 1 Minute

2 Receives and Stamps the date, time of receipt, and assigns Doc. No. to the letter Mail Reprographics Clerk 5 Minutes

3 Logs the received document in RMO Form No. 1 – Daily Record for Incoming Mail Mail reprographics Clerk 3 Minutes

4 Segregates triplicate copies as follows: Mail Reprographics Clerk 3 Minutes


st
1 Original copy to RMO
nd
2 Original copy for clients receiving copy
3rd photocopy for routing to concerned department
5 Routes the duplicate copy of document to intended recipients Records Clerk 10 Minute s to 1
day
6 Encodes and registers document in the RMO Database Active Records and 5 Minutes
Archives Assistant
7 Segregates documents identified as vital/permanent per CDRS/GRDS for digitization Sr. Records Officer 5 Minutes

8 Digitizes indexes vital /permanent documents Imaging Officer 1 Minute/Page

9 Files original copy of XD document to respective file folder/box/shelf, with corresponding retention period Records Clerk/Active 20 minutes
Records and Archives
Assistant
Clark Development Corporation
Citizen’s Charter
Department: Mission
RECORDS MANAGEMENT DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PROCESSING OF REQUEST FOR RECORDS conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Required Documents
Fees
(If any)
1 Fills out and files RMO Form No. 3 “Request for CDC Department Manager or 5 Minutes N/A RMO Form No. 3 – Request for Copy of Records
Copy of Records”, and /or submits request letter to External Client
the CDC P/CEO or concerned VP in the case of CFZ
locator and external clients indicating the Document
Reference No. and purpose of request.
2 Receives and stamps the request form or request Mail and reprographics clerk 3 Minutes N/A
letter indicating date and time of receipt of request
3 Checks if the requested document is in the RMO Active and Archives Assistant / Sr. 15 Minutes N/A
records database system; Records Officer
4 Approves the Request Form / Request Letter RMD Manager 5 Minutes N/A
P/CEO or Concerned VP 8 Hours/1 day
5 Retrieves and photocopies or watermarks the Active Records & Archives 20 Minutes N/A
requested document Assistant/Sr. Records Officer
6 Pays processing fee, (in the case of Locator/External CZ Locator / External Client 3 Minutes P50.00/Sheet
Clients)
7 Releases the document Mail and Reprographics Assistant / 3 Minutes N/A
Active Records & Archives Assistant

8 Receives the requested document CFZ Locator / requestor 2 Minutes N/A

9 Files the accomplished RMO Form No. 3 / or request Active Records & Archives Assistant 5 Minutes N/A
letter in appropriate file folder/box/shelf; Returns
document in its file folder
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
APPLICATION FOR CERTIFICATE OF ENVIRONMENTAL and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
COMPLIANCE

Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 The lead Joint Inspection Team (JIT) c/o CUPD (Construction, Utilities
schedules monthly inspection based on the and Permits Department) Engrs. Rene Abad or Monthly
expiration of their CRTE. Henry Panlilio (CUPD) Inspection
Report
2 Clark Enterprise or Locator Conducts joint inspection (CUPD, HSD, EPD 15-30 minutes for relatively small

and PSD) at concerned locator companies (CNC)


30 minutes – 1 hour for medium-
 (RMMagat/
sized companies (ECC) MNRCandelaria/
1 hour plus for large companies
 RCGalang/ RTArroyo)
(ECC)
3 Issuance of Order of Payment as processing P500.00 for all Order of Payment form
fee for the CEC or Conditional CEC companies except for
kiosks at P250.00
4 Preparation of Evaluation Report and the 15 -30 minutes RMMagat/ Evaluation Form
CEC or CCEC MNRCandelaria/ CEC or Letter for
RCGalang/ RTArroyo Conditional CEC
5 Review and approval of the report 5-10 minutes RMMagat/
MNRCandelaria
6 Approval and Signing of the CEC or CCEC 1 hour or more RMMagat, EPD OIC and
VP BDBEG EG Tejada

7 Clark Freeport Enterprise or Locator Issuance and/or releasing of CEC or CCEC 30 seconds  Evaluation Form
with proof of payment (CDC OR) (RTArroyo/  CEC or Letter for
NABarsolaso/ Conditional CEC
HPGozun)  Official Receipt
END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
ENDORSEMENT OF TREE CUTTING OR EARTHBALLING and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
APPLICATION TO DENR

Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form/Documents
normal conditions) (Php)
1 Clark Locator or Initial review and acceptance of 3-5 minutes RMMagat
Contractor required documents
2 Conduct inspection and 1 hour or more RMMagat
prepares endorsement letter for depending on the request
DENR
3 Prepares report and signs 15-30 minutes RMMagat
Endorsement Letter
Approval and co-signing Less than a day VP BDBEG Endorsement Letter
4 EG Tejada
5 Clark Locator or Issuance and/or releasing 1-2 minutes HPGozun/ Endorsement Letter
Contractor NABarsolaso

END OF TRANSACTION
* Clark Locator or Submit Terminal Report to c/o Locator RMMagat
Contractor DENR copy furnished CDC (for monitoring of
EPD compliance)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
CLEARANCE TO TRIM/PRUNE TREES conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form/Documents
normal conditions) (Php)
1 Clark Locator or Initial review and acceptance of 3-5 minutes RMMagat
Contractor required documents
2 Conduct inspection to validate 1 hour or more RMMagat
request depending on the request
3 Prepares and Signs the Letter 15-30 minutes RMMagat
of Approval copy furnished
DENR Region III
4 Approval and co-signing Less than a day VP BDBEG EG Letter of Approval
Tejada
5 Clark Locator or Issuance and/or releasing 1-2 minutes HPGozun/ Letter of Approval
Contractor NABarsolaso

END OF TRANSACTION
* Clark Locator or Submit Terminal Report to c/o Locator RMMagat
Contractor DENR copy furnished CDC (for monitoring of
EPD compliance)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
EXIT OF HAZARDOUS WASTES conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Applicant/Transporter Service Provider Duration of Activity Person in Charge Fees Forms/Documents
CDC Office
1 Presents Docs. 2-6 to EPD staff EPD staff verifies completeness, validity and veracity of
information in Docs. 2 to 6, and fills up EPD Form 7 (Doc 1) 10 minutes EPD staff N/A EPD Form 7

2 Accompanies EPD Staff for Inspection Conducts Inspection of loaded HW & Vehicle parked at the
back of CDC Bldg 2127 and verifies compliance in accordance EPD
with RA6969 standards and recommends approval of Special 10 minutes EPD staff N/A Form 7; HW Inspection
Exit Pass by affixing initials. Checks compliance on items 7 and Checklist
9.
3 Secures Order of Payment and Pays at CDC Issuance of Order of Payment (EPD Form 18) to Service EPD
Cashier’s Office Provider and records OR No. in the EPD Form 7 after payment. 2 minutes EPD staff/ cashier PhP500
Form 18
4 Conducts Final Evaluation of the EPD Form 7 and attachments EPD OIC or
(Docs 2-6), approves and signs Special Exit Pass for EPD
3 minutes Sr. Env N/A
Hazardous Wastes. Form 7
Officer
5 Receives the EPD Form 7 and other copies of the Retains 1 copy of Docs 1 to 5, and releases the six (6) other
Docs 2-7 and brings to CDC-TFD for processing of copies to HW Transporter; Record transaction in EPD 2 minutes EPD Staff N/A
Permit to Bring-Out (PBO) database.
6 Returns copy of the Uniform HW Manifest Form that Receives copy of Uniform Hazardous Waste Manifest Form.
has been duly received by the HW TSD (Treatment,
EPD Staff N/A
Storage, Disposal) Facility

7 Service Provider Submits **Certificate of Final Disposal to CDC-EPD of the 2-3 minutes recording
EPD staff N/A N/A
hazardous wastes.
END OF TRANSACTION
IMPORTANT:
*Transaction is terminated whenever deficiency/ies are found in the requirements. Hazardous Wastes will be returned to Clark-registered enterprise/locator and not permitted for exit outside the CFZ.
**Treatment of hazardous wastes must be made 45 days pursuant to DENR AO 2013-22 and a copy Certificate of Final Disposal shall be submitted to CDC-EPD thereafter.

NOTE:
EPD (Environmental Permit Department)
TFD (Trade Facilitation Department)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
EXIT OF TREE DEBRIS conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Applicant/Client Service Provider Duration of Activity Person in Charge Fees Form
(under normal
conditions)

1 Request for the issuance of Inspect and Verify the quantity 8 to 10 minutes EPD Staff Special Exit Pass for Non-
a Special Exit Pass (volume) of debris and take Hazardous Materials (EPD
pictures, if necessary Form 8)
Issuance of Order of Payment as P50.00
processing fee

2 Fill-up the Special Exit Pass Form


with the pertinent information 2 minutes EPD Staff None
including the processing fee

3 Approve the transaction by signing EPD OIC/


the Exit Pass 1 minute Sr Officer None

4 Releasing of Exit Pass Retain and


retain receiving copy for record and
documentation 2 minutes EPD Staff None

END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
PROCESSING OF ENDORSEMENT OF ECC APPLICATION TO DENR- and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
EMD REGION III

Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 Clark Locator or Submission of required study or  25 minutes for small to (RMMagat/
Environmental Consultant report to EPD for substantial review medium enterprises (PDR, MNRCandelaria/ Study or Report
and endorsement IEE Checklist, IEE, EPRMP) RCGalang)
 50 minutes for large DENR Review Form
factories/ operations (EIS)
Letter or revision of
Submission of Additional Information the study or report
for incomplete data or information, if
required
2 Preparation and Department 5 minutes (RMMagat/ Endorsement Letter
Approval of Endorsement Letter to MNRCandelaria/
DENR EMB RCGalang)
3 Approval and signing VP BDBEG EG Endorsement Letter
Tejada
4 Clark Freeport Enterprise or Issuance and/or releasing 2 minutes HPGozun/ Endorsement Letter
Locator NABarsolaso

END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
APPLICATION FOR EXIT OF RECYCLABLES/SCRAP and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
MATERIALS

Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 Submit two (2) copies of duly accomplished Verify types and quantities of scrap materials 5 minutes EPD Staff None EPD
Application for Permit to Bring-Out (PBO) hauled, and the submitted requirements, and Form 8
Articles duly signed by authorized locator’s prepares EPD Form 8.
representative.

2 Secures Order of Payment and Pays at Issues Order of Payment (EPD Form 17B) to 2 minutes EPD Staff P50 EPD
CDC Cashier’s Office SBR and records OR in EPD Form 8 after Form-17B
payment.

3 Accompanies EPD Staff for Inspection EPD Staff conducts inspection of the service 10 minutes EQMS Staff None
vehicle or truck to ensure that only recyclable
materials are bought and brought outside of
Clark for proper recycling without residual
wastes (garbage) or hazardous waste
materials included.

4 Review and approval of Special Exit Pass for 2 minutes EPD OIC or Sr. Env. None EPD
Scrap or Recyclable Materials (EPD-FORM-8) Officer FORM-8

5 Receives EPD Form 8 and brings to TFD Retains 1 copy of EPD Form 8, and copy of 1 minute EPD Staff None
for processing of Permit to Bring-Out. PBO and release the original copy to SBR.
Record the transaction into the EPD database.

IMPORTANT: Duration of transaction stops whenever deficiency/ies are found in the requirements.
Clark Development Corporation
Citizen’s Charter
Department: Mission
TRADE FACILITATION DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
ELECTRONIC EXPORT and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
DOCUMENTATION SYSTEM (e-EDS)
Responsible
Step Activity Duration of Activity Fees
Person
Electronic filing of e-ED

1 Authorized representative files application using Locator


VASP solution and services

2 Upload on line list of Importables or additional list and Locator


simultaneously submit through email or fax

the list of importables with the licensed broker's signature

3 Screening and approval process: VASP System


a. Authorized user ID and Password? (and e-Bank
b. Locator is e-TAP registered enterprise? as applicable)
c. Approved exportable item? Trade Facilitation Officer
- Validation of item descriptions and
corresponding HS codes as against List of NO
exportables FEES
- Validation of specific item subject to quantitative
restriction or duration/validity of approval of
exportable item
- Items subject to export clearance/permit from
other government agencies?
d. System approval if e-ED application complies Trade Facilitation Officer
with e-ED conditions?

4 Submission of export clearance/permit from other Locator


government agencies and on-line approval of e-ED Trade Facilitation Officer

5 Print approved e-ED with the required system- 2 mins Locator


generated barcode (with corresponding reference
number); Approved e-ED is valid for 15 days
Clark Development Corporation
Citizen’s Charter
Department: Mission
TRADE FACILITATION DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PERMIT TO BRING-IN conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Activity Duration Responsible Person Purpose/Sector Fees


of Activity

1 Accomplish/Files the Permit to Bring-in Locator  For Trading Php 200.00


Form with the Enterprise Regulations
Department (TFD) in three (3) sets * Commercial
* Warehousing

2 Evaluates Application(s) based on the 5 mins. Trade Facilitation Assistant  For Company Use Php 50.00
checklist of requirements
* Non-Commercial

3 Pays the corresponding processing fee Locator Checklist of Requirements:


with CDC’s Treasury Department and
present O.R. to TFD
1. Properly Accomplished PBI Form

2. Good Standing (w/ valid PTO and no Outstanding


4 Initials and endorse the Bring-in Permit Financial Obligation)
Application(s) to authorized Signatories
3. Appropriateness of Articles to Business Purpose
Non-Regulated 20 mins. TFD Asst. Manager/Manager
Regulated 7 hr. /50 mins TFD Manager/VP-BDBEG
4. Complete and Certified True Copy (Pro-Forma
Invoice;
5 Releases the approved application of 5 mins. Trade Facilitation Assistant Purchase Order; Certificates of Business
Bring-in Permit Registration of
Supplier’s; Import documents, and clearances
from Agencies concerned)
Clark Development Corporation
Citizen’s Charter
Department: Mission
TRADE FACILITATION DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
ELECTRONIC TRANSIT ADMISSION and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
PERMIT (e-TAP)
Responsible Online Processing
Step Activity Duration of Activity Fees
Person Rates

Electronic filing of e-TAP

Authorized representative files application


1 using VASP solution and services Locator

Upload on line list of Importables or additional


list and simultaneous submit to TFD
through email or fax the list of importables Locator
2 with licensed broker's signature

3 Screening and approval process: VASP System a.No Commercial Value 50.00
a. Authorized user ID and Password?
b. Locator is e-TAP registered enterprise? b.With Commercial Value
c. Approved importable item? Up to $ 1,000 100.00
- Validation of item descriptions and $ 1,001 to $ 10,000 150.00
corresponding HS codes as against List of $ 10,001 to $ 50,000 300.00
Importables $ 50,001 to $ 100,000 350.00
- Validation of specific item subject to quantitative $ 100,001 to $ 500,000 500.00
restriction or duration/validity of approval of $ 500,000 Above 700.00
importable item
- Items subject to import clearance/permit from
other government agencies?
d. e-TAP fee payment collected, confirmed?
e. System approval if e-TAP application complies
with e-TAP conditions?

Locator
4 Submission of import clearance/permit from other Trade Facilitation Officer NOTES: List of Imporatbles

government agencies and on-line approval of e-TAP


Recommending

 Non-Regulated 30 mins 1. For subsequent filing of e-TAP - go through Steps 2,3,4


1. Mfg. and Others-
Approval

TFD Officer/ Asst. Manager


Approval

TFD- Mgr.
2. For system/network trouble of failure to connect - call the VASP,

 Regulated - Commercial ,Trading, 1 day inform Freeport Zone Office


2. Whse/Trdg -
Tourism Related TFD- Mgr.
Group VP

(Endorsed for

Vehicle and Aircraft 10 working days Approval)

5 Print approved e-TAP with the required system- Locator


generated barcode (with corresponding reference
number); Approved e-TAP is valid for 15 days
Clark Development Corporation
Citizen’s Charter
Department: Mission
TRADE FACILITATION DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PERMIT TO BRING-OUT conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Activity Duration of Activity Responsible Person Purpose/Sector Fees

1 Accomplish/Files Application for Permit to Locator 1. NCV Php 50


Bring-out with the Enterprise Regulations
Department (TFD) in three(3) sets

2. Local Sale
10,000 below Php 500
Above $ 10,000 Php 1000

2 Evaluates Application(s) based on TFD 5 mins. Trade Facilitation Assistant 3. Constructive


checklist of requirements Export
$10,000 below Php 200
Above $ 10,000 Php 300

3 Pays the corresponding processing fee Locator 4. Return to Source Php 50


with CDC’s Treasury Department and
present O.R. to TFD
5. Scrap Waste Php 200

6. Temporary Transfer Php 50


to CBW/NCBW
4 Initials and endorses the Bring-Out Permit .
Application(s) to authorized Signatory Checklist of Requirements:

1. Properly Accomplished PBO Form

Non-Regulated 20 mins. Asst. Manager/Manager 2. Good Standing (w/ valid PTO and no Outstanding Financial Obligation)
TFD Manager/VP-BDBEG 3. Appropriateness of Articles to Business Purpose
Regulated7 hr. /50 mins
4. Complete Documents: (Pro-Forma Invoice;
Purchase Order; Certificates of Business Registration
5 Releases the approved application of 5 mins. Trade Facilitation Assistant of Transferee for Imported articles, and clearances from Agencies concerned)
Bring-out Permit
Total Total Non-Regulated 30 mins.
Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
HEALTH & SANITATION DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
SANITARY PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step No. Procedures Employee Responsible Standard Time Amount Fees (If Required Documents
any)
1 RECEIVING / PAYMENT HEALTH & SANITATION PERMITS STAFF/
COLLECTION-MEDTECH Small Scale-
PhP300.00 SLA/RC, PRE-EMPLOYMENT/ANNUAL MEDICAL
Medium Scale – EXAMINATION OF ALL EMPLOYEES, SAFETY POLICY,
PhP400.00 ETC
Large Scale-
2 ENCODER/HEALTH & SANITATION PhP500.00
ENCODING PERMITS STAFF
2 Days

3 PROCESSING HEALTH & SANITATION PERMITS STAFF/


HEALTH & SANITATION OFFICER/HEALTH
OFFICER-MANAGER
4 OCULAR INSPECTION HEALTH & SANITATION PERMITS STAFF/ 2 days
HEALTH & SANITATION OFFICER/HEALTH
OFFICER-MANAGER/OH NURSE
5 APPROVAL HEALTH OFFICER-MANAGER, 3 Days
OVP BUSINESS DEVELOPMENT AND
BUSINESS ENHANCEMENT GROUP
6 RELEASING HEALTH & SANITATION PERMITS STAFF/
HEALTH & SANITATION OFFICER

7 FILING HEALTH & SANITATION PERMITS STAFF

8 DISPOSAL HEALTH & SANITATION PERMITS STAFF


Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
HEALTH & SANITATION DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
HEALTH CERTIFICATE conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)

1 VERIFY REQUIREMENTS HEALTH & SANITATION PERMITS PhP60.00 CHEST X-RAY, URINALYSIS, STOOL AND PHYSICAL
OFFICER/HEALTH & SANITATION Non-Food, 3 EXAM
PERMITS ASST/HEALTH & days
SANITATION PERMITS STAFF
2 EVALUATION OF REQUIREMENTS MEDICAL SECTION CHEST X-RAY, URINALYSIS, STOOL AND PHYSICAL
Food Handlers, EXAM
5 days
3 COLLECTION-MEDTECH OFFICIAL RECEIPT
PAYMENT

4 HEALTH & SANITATION PERMITS


PROCESSING OFFICER/HEALTH & SANITATION
PERMITS ASST/HEALTH &
SANITATION PERMITS STAFF

5 SEMINAR HEALTH & SANITATION PERMITS ATTEND BASIC FOOD SAFETY


OFFICER/HEALTH & SANITATION TRAINING/SEMINAR
PERMITS ASST/HEALTH &
SANITATION PERMITS STAFF

6 RELEASING HEALTH & SANITATION PERMITS


OFFICER/HEALTH & SANITATION
PERMITS ASST/HEALTH &
SANITATION PERMITS STAFF
Clark Development Corporation
Citizen’s Charter
Department: Mission
SITE DEVELOPMENT & PLANNING COMMITTEE
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
REVIEW OF SITE DEVELOPMENT PLAN conferences, tourism and leisure investment 045 599 2043, 045 599 2642

Step Procedures Employee Responsible Standard Amount Fees Required Documents


No. Time (If any)
1 Marketing Department Staff endorses Marketing Account Officer 1/2 Day N/A Proposed Site Development Plan
proposed Site Development Plan to
the Committee

2 Site Development & Planning SDPC Secretariat 1/2 Day N/A Each member of the committee is given a
Committee (SDPC) Secretariat copy of the proposed SDP
schedules a meeting of committee
members for review of submitted site
development plan
3 SDPC members meet to deliberate on SDPC Members 1 Day N/A Proposed SDP
the SDP

4 Recommendation of the SDPC is SDPC Members 1 Day N/A Memorandum to VP/BDBEG with
forwarded to VP/BDBEG for Approval Recommendation from SDPC

5 Approval: VP/BDBEG VP/DGBEG N/A Approval of VP/BDBEG


approves/disapproves the proposed
SDP

6 SDPC writes to proponent/locator on SDPC Secretariat N/A Letter to Proponent/Locator indicating the
the approval/disapproval of the approval/disapproval of proposed SDP.
proposed SDP