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To cite this article: Adam Alston (2013) Audience Participation and Neoliberal Value: Risk, agency and responsibility in immersive
theatre, Performance Research: A Journal of the Performing Arts, 18:2, 128-138, DOI: 10.1080/13528165.2013.807177
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Audience Participation and Neoliberal Value
Risk, agency and responsibility in immersive theatre
Adam Alston
immersive environments that arouse them. theatre’ is a difficult task, but it may be broadly
But this premise, I believe, is contingent on identified as theatre that surrounds audiences
privileging a particular kind of participation: within an aesthetic space in which they are
one that I term ‘entrepreneurial participation’. frequently, but not always, free to move
This is a kind of participation based on self- and/or participate. At best, the immersive
made opportunity. I will be thinking through label is flexible. However, the extent of that
this suggestion in what follows, theorizing how flexibility jeopardizes terminological clarity.
immersive theatre shares particular values with Perhaps, as Gareth White suggests, immersive
neoliberalism, such as entrepreneurialism, theatre is ‘an inviting but faulty term to
as well as the valorization of risk, agency use to describe the phenomena it currently
and responsibility. First, I will address how designates’ (White 2012: 233). After all, what
immersive theatre is particularly susceptible theatre is not immersive once the lights of
to co-optation by a neoliberal market given an auditorium are dimmed, or the site of
its compatibility with the growing experience performance is re-oriented from a theatre
industry and, second, I will expand on this stage to an environment, installation or a site-
assertion by looking at how immersive theatre specific location? What is more, there are
mirrors a neoliberal value set, focusing on alternative terms to describe much the same
the audience’s perception of risk. These two kind of theatre. Liesbeth Groot Nibbelink,
discursive strands will form the basis for for instance, has commented on the rise of
establishing what values are shared between the interest in ‘the theatre of experience’ in the
immersive theatre style and neoliberalism and Netherlands and Flanders over the last few
articulating how that sharing may impact on years (Groot Nibbelink 2012: 416). This latter
theorizing participation in an immersive theatre descriptor, however, seems to suffer from
context. A more optimistic, but ultimately much the same problem: namely, potentially
sobering evaluation, of those values will be unlimited applicability.
offered in conclusion. Perhaps the ambiguity of the immersive label
is the very reason why the meme has replicated
so rapidly internationally. Then She Fell (2012),
a performance by Third Rail Projects, recently
contributed to a rising interest in immersive
theatre in New York, following suit from the
British company Punchdrunk’s internationally
acclaimed Sleep No More (2003) arriving in the
the immersive theatre style. Punchdrunk are tension or frustrate fellow spectators. The
perhaps the most famous immersive theatre sensory acts performed by immersive theatre
company, claiming to have ‘pioneered a game audiences, however, tend to amplify such
changing form of immersive theatre’ (Punchdrunk inherent qualities of spectatorship – sometimes
2011) following Sleep No More, Faust (2006) and to a very great extent. And this great extent
The Masque of the Red Death (2007), among other ought not to be underestimated. For instance,
performances. But as pioneers, Punchdrunk are a whisper into the ear of a neighbouring
certainly not alone. Shunt, dreamthinkspeak spectator may become a more developed
and many other British companies have also and audible process of reflection during the
contributed to the rising visibility of immersive performance; a fidget finds its counterpart
theatre in UK theatre programming, bolstered in a stroll, a sprint or a dance; in short, the
also through international festival programming demands made of audiences to do something in
in the UK – most notably at the 2012 London an immersive theatre event are stretched and
International Festival of Theatre (LIFT). magnified and, as I hope to demonstrate, the
Of course, these different companies and implications of this stretching and magnification
organizations all have their own unique take on are both manifold and significant.
how audiences are to be immersed. However, if When speaking of the audience in immersive
an adequate theorization of immersive theatre is theatre, the risk of generalization is ever-
to be achieved, then a clear, working definition present. At any one time the audience tends
ought to be offered. to refer to an audience – an audience that
Once spectatorship is acknowledged as an is difficult to theorize given its polyvalence.
embodied and potentially affective activity, Nonetheless, there are general, but potentially
all theatre and performance is, or at least has illuminating, observations that may be
the potential to be, an immersive activity. In made of immersive theatre audiences, most
defining immersive theatre, it seems likely that fundamental of which is that the audience is
its distinguishing attributes will be differences an audience of participants. Echoing Michael
of degree, not kind. Fried, participation is in many ways extorted
Immersive theatre may be distinguished by the from immersive theatre audiences. As with
sensory acts that it demands of audiences, such Fried’s reading of minimal, or ‘literal’ sculpture,
as touching and being touched, tasting, smelling immersive theatre demands of its audiences
and moving – this latter often (but not always) a ‘special complicity’ with an aesthetic situation
being characterized by freedom to move within (Fried 1968: 127). This special complicity,
an aesthetic space. To a limited extent, all such on the one hand, is aroused by immersive
do something, even if that something is simply because the experience is all about you, the
to negotiate how and where to spectate, is what participant. Attention tends to be turned inwards,
makes immersive theatre an especially close towards the experiencing self, accompanied by
ally to literal/minimal sculpture. And this over a persistent reaching towards a maximization
and above the theatre, more generally speaking, of experience, underscoring the potentially
that Fried famously feared so much. In what indulgent meaningfulness of that ‘special
follows, then, references to immersive theatre’s complicity’ of Fried’s. Affect and emotion become
audience is to be understood in these terms, sites of reception, as do participatory acts. The
as one comprised of participants implicated in pleasure of participating is often rooted less in
a situation that is not fully at their command. the aesthetic stimulus as it is in the participatory
Juxtaposed with participation being extorted response that becomes its own site of aesthetic
in this way, however, is the fact that immersive appreciation: a site that is both within the
theatre audiences are not bound to observe spectator and projected outwards through acts of
from any one site, such as a theatre auditorium. participation, which subsequently become sites
Rather, should they be willing and able to of reception. It ought not to be underestimated
take advantage of the kinds of movement that immersive theatre is often fun, thrilling,
demanded of them, audiences may reap the exciting or even perceived as risky. In sum,
benefit of multiple viewing perspectives in immersive theatre is about experience, in the
what may well be several viewing positions. In loosest sense of the word. And the pleasures
this respect, it is clear that immersive theatre of experience, even of experiences that may
finds its precursors in promenade and site- otherwise be defined as negative – anxiousness,
specific/-generic/-sympathetic theatre. But, fear, guilt, shame, embarrassment, etc. – may
as I have argued elsewhere, immersive theatre end up being felt as positive, stimulating or
may be distinguished from its precursors in challenging attributes of encountering an event.
the following way: ‘[P]articipating audiences The point is that a pleasurable or challenging
are often constructed as something other experience is not just a fortunate by-product
than audiences within the theatre event, not of the theatre event, but is, in many respects,
just by the offer from actors to join them on immersive theatre’s raison d’être.
whatever “journey” the performance offers, It is these aspects of hedonism and
but also through the gaze of other spectators’ narcissism, in the context of experience
(Alston 2012b: 197; see also Nield 2008: 535; production, which most clearly render
Machon 2009: 57–8). This observation is immersive theatre susceptible to co-optation
fruitfully developed in the context of Fried’s by profit-making enterprises. The demand for
Goed’s Internal (2007). Like the role-play a determination that sits in close relation to
adventure, immersive theatre often casts its participation being extorted, as a consequence
audience, such as a trapeze artist in Il Pixel of the audience being implicated in a situation.
Rosso’s The Great Spavaldos (2012). And let’s Experience may well be hedonistic, or even
not forget the hands-on, themed environments narcissistic in character, bolstered by receiving
of Punchdrunk. Their contribution to the 2009 the fruits of one’s own participatory effort as
Manchester International Festival, It Felt Like well as the efforts of others. Audiences are
a Kiss (2009), is even described on their website consequently rendered as producing receivers
as being like a ‘disorienting whirl of a fairground in spite of the fairly standardized aesthetic
ghost train’ (Archive: It felt like a kiss 2011). stimulus that prompts investment within the
Consequently, immersive theatre is susceptible performance. One consequence of this would
to the superficiality and reproducibility of seem to be a promotion of individualism,
the experience industry, in part undermining even though this promotion may well take
the extent to which Peggy Phelan famously place within groups of audience members.
defended theatre’s non-reproducibility Finally, audiences are likely to find themselves
(Phelan 1993: 146). Supposedly tailor-made functioning as something more than an
experiences are churned out for a production audience, either as a character cast within
line of participating cultural consumers, a given world, or as some kind of hyper-self,
perhaps most typically evident in the rise of even a pastiche of oneself once confronted
one-on-one theatre festivals in recent years. with a range of participatory demands pining
What is perceived to be a unique experience towards some kind of revelation. But how does
may end up being at least fairly reproducible. this relate to neoliberalism?
While performers may input improvisatory
contributions into a participatory encounter,
I m m e r s i v e T h e at r e, R i s k a n d t h e
this tends to be set against knowing a familiar
N e o l i b e r a l Et h o s
performance structure, or at least knowing
better than the participating audiences. The I am part of a devised theatre company
non-reproducible element comes largely from called Curious Directive: a company that,
the consumer narcissistically investing their incidentally, does not refer to itself as being
own personality and desire. The reflection an immersive theatre company. Curious
appears unique to each participant, but the Directive engages with science in a range
mirror remains much the same. It is this of theatre, museum and festival spaces. For
kind of narcissistic investment on the part of a piece called Olfactory (2012), however, the
as a consumable part of the aesthetic. They trade’ (Harvey 2005: 2). However, put simply,
wanted to find out more about how immersive while all are supposedly free to act and trade as
theatre, particularly performances using the sovereign individuals, some end up more free
one-on-one format, like Olfactory, may be able than others, chiefly because of the relationship
to help market the vodka brand. Ultimately, of capital accumulation to power.
although I am sure Saatchi and Saatchi would To help articulate how neoliberalism relates
frame what follows differently, the campaign to immersive theatre, I turn to Jen Harvie’s
was to instrumentalize theatre to promote observation that socially engaged and relational
Smirnoff with audiences ending up as unpaid art risks being co-opted by an elitist, neoliberal
marketers, despite the free performance on agenda (Harvie 2011: 114). She suggests that
offer. This is part of a trend in contemporary socially engaged and relational art rewards
advertising, loosely fitting into what Bernd the ‘enterprise, entrepreneurialism and
Schmitt and others call ‘experiential marketing’ opportunism of both artists who must find
(Schmitt 1999; Lenderman 2006), in which appropriate sites, resources and audiences with
immersive companies like Punchdrunk are which to make their work and audiences, who
already imbricated following their promotion of must seek out the art and make the requisite
Stella Artois Black in both The Night Chauffeur pilgrimage to experience it’ (Harvie 2011:
(2010) and The Black Diamond (2011) (see 120–1). In immersive theatre, it seems to me
Alston 2012b). If we are to speak of theatre’s that the key neoliberal values of ‘enterprise,
co-optation by the corporate sector, then entrepreneurialism and opportunism’ may be
immersive theatre’s compatibility with the fruitfully applied to participating audiences.
experience industry would be a good place to Punchdrunk’s The Masque of the Red Death may
start. The appeal of immersive theatre, then, be used as an example. In this performance,
one characterized by hedonism and narcissism, Edgar Allan Poe’s short stories were taken as
may be engendered not just as a selling point, a point of departure in developing a remarkably
but as a means of selling something else. This detailed set of immersive environments across
is not some advert accompanying theatre, with several floors of the Battersea Arts Centre.
brands appearing on promotional material, but Masked and cloaked audiences were free to
the rendering of theatre as the advert itself, move throughout these spaces, largely at will,
fully co-opted. stumbling across choreographed routines and
It is at this stage of the argument that looped scenes – an example being the macabre
immersive theatre’s relationship to murder of a bandaged human figure in a small,
neoliberalism begins to take form most clearly, painfully intimate space. Some of these looped
invest in risk: an investment partially alluding and daring to touch, to taste, to dance on
to thrill, as well as risk’s historical relation to countless different occasions … Daring ranges
the rise of capitalism, as explored by a number from the confrontational to the trivial, but in
of prominent sociologists (Bernstein 1996: 1; all instances there is a sense of putting oneself
Luhmann 1993: 13; Lyng 2005: 21; Reith 2008: on the line, often in the presence of others.
59). One reason why risk may be perceived by These examples suggest that it is possible for
audiences in a risk-assessed theatre space is risk to be encountered in immersive theatre,
because of the functioning of risk perception. provided that the appropriate mediating factors
The psychometric paradigm, developed by the are in place, such as exposure within a given
Oregon Group (comprised of Paul Slovic, Baruch society to risk in all its guises (such as intimacy,
Fischhoff and Sarah Lichtenstein), takes risk abduction and trust in strangers), emotional and
perception as a point of departure for theorizing affective dispositions, education and framing
how we recognize risk and, consequently, of knowledge–not to mention the influence of
constitute something as risky. As Ortwin a number of heuristics ranging from availability,
Renn and Bernd Rohrmann summarize, the or ease of recall, to anchoring (using prior
psychometric paradigm looks: knowledge or experience to judge and act upon
a new risk scenario) and hindsight (Slovic,
■■ to establish ‘risk’ as a subjective concept, not
an objective entity,
Fischhoff and Lichtenstein 2000; see Tversky
and Kahneman 1974).
■■ to include technical/physical and social/
psychological aspects in risk criteria, The point I want to make is that risk
■■ to accept opinions of ‘the public’ (i.e. laypeople, perception is not some second-order category
not experts) as the matter of interest, of risk. Significantly, risk perception may be
■■ to analyse the cognitive structure of another contributing factor to the appeal
risk judgments. of immersive theatre, not to mention
(Renn and Rohrmann 2000: 17) a contributing factor to the likelihood of
it selling. In both instances, as I hope to
According to advocates of the psychometric demonstrate, the factor in question is one
paradigm, there is no such thing as an objective imbued with the neoliberal ethos.
risk, such as the risk of avian flu, for it is For David Jubb, artistic director of the BAC,
a concept always and forever mediated through a venue that for some time has been at the
a thinking, feeling, emotional, affected and forefront of immersive theatre programming,
experience-bound subject (Slovic 2000: xxxi). risk is central to many participatory and
Avian flu, to retain the example, is a risk likely immersive experiences: There is first of all
of being on the stage, and not knowing the from the material reality of danger within
play’ (Nield 2008: 535). It is these latter kinds a given space.
of risk that relate so strongly to the themes This is an important contextual exposition
of hedonism and narcissism, for pleasure, if the relationship of immersive theatre to
particularly affective pleasure, may well be at neoliberalism is to be grasped, for it begins to
the heart of seeking such experiences as ends flesh out how easily risk may be commoditized
in themselves, whether that be the pleasure of while also hinting at the potential for immersive
being challenged or the pleasure of thrill, or theatre to align with the neoliberal ethos. Baz
the erotic. Kershaw and Dan Rebellato have documented
We may figure affective risks, especially, in the rise of consuming audiences in theatre
terms of ‘edgework’: a term coined by Hunter generally, typified by the accumulation not
S. Thompson, but applied by Stephen Lyng to just of cultural capital, but merchandise, which
practices of voluntary risk-taking that explore boasts to others, ‘I was there!’ (Kershaw 2001;
boundary negotiation achieved through highly Rebellato 2009). In the case of risk-taking in
sensitized ‘embodied pleasures’ (Lyng 2005: immersive theatre, however, that boast may
18). Interestingly, edgework is characterized by be reformulated as ‘I dared!’ In this sense,
Lyng as having an ‘other world’ quality, a quality immersive theatre resembles adventure
that is undoubtedly shared in the ‘other worlds’ companies who remove the component
constructed by immersive theatre designers and of danger from what may otherwise be
that, purportedly, ‘can be fully understood only considered risky activity in order to render
by actually participating in it’ (Lyng 2005: 24), it marketable. The risk becomes accessible
provided we recognize that ‘edgework does not through commodification. It is difficult to
allow one to transcend the extant social reality think of risk, as danger, operating at all in such
of consumer society; the experience merely circumstances, but it is not so much risk-as-
represents an extension of that reality’ (Lyng danger that is co-opted, as it is a desire held
2005: 33, emphasis in original). This is a crucial by some to enjoy the perception of risk as
recognition, particularly in the context of this a hedonistic thrill – and this is, as demonstrated
article. While risk-taking may well have the above, the same as stating that it may constitute
potential to undermine or radicalize existing a risk. Commercial enterprise can consequently
social conditions (and I believe this is possible emerge to profit from pleasure-seeking. No
for audiences to engage with through theatre wonder, then, that advertising agencies like
and performance), it is also susceptible to Saatchi and Saatchi are turning towards
co-optation by the very institutions that many immersive theatre; it is commodifiable given
for their own entrepreneurial risk-taking as of being played upon, as the example of
state intervention within markets is steadily Ontroerend Goed’s Internal demonstrates.
dissolved. However, recent history tells another Internal began with a one-on-one encounter
story. Institutions such as the Bank of England with a performer, which either involved
have infamously absorbed responsibility for engaging in some kind of physical intimacy,
economic risk-taking, dissolving exposure to or revealing aspects of oneself that one
uncertainty for those taking the risks, providing presumed (if lacking experience (erfahrung) of
less of an incentive for responsible risk- the company’s work) may have been revealed
taking. If responsibility is a part of neoliberal in a trusting and safe environment. Towards
theory, then neoliberal practice has plenty the end of this performance, these intimacies
to answer for. What emerges is a schism and revelations were revealed to an entire
between neoliberal ethos and practice, ideology audience by the performer, without the consent
and realpolitik. of those unfortunate enough to have trusted
While participation may well be extorted from the performers. This kind of ethical breach is
immersive theatre audiences, risk may still be telling of the audience’s disposition to trust
negotiated once exposure to uncertainty renders complete strangers in an aesthetic space, on
the risk-taker vulnerable to a gain or loss. This the presumption of it being a safe space. At the
is not necessarily a physical vulnerability, but same time, it demonstrates a disregard for the
could be an immaterial, subjective vulnerability. personal that some may find unethical. Such
Unlike the neoliberal market, for audiences of an ethical breach is not strictly a risk. This
immersive theatre the relationships between breach of trust, particularly if the audience is
risk-taking, agency and responsibility are caught unaware, can only be figured as a risk
more likely to be left intact. I have touched if the audience were aware that such a breach
on this point elsewhere, arguing that a sense was a possibility (as opposed to something that
of exposure or vulnerability aroused through does not figure as a possibility, and conceding
audience participation may in fact foster a sense the risk of infinite possibility). In short,
of mutual vulnerability between performers however, exposure certainly has its negative
and audience: a mutuality, or accountability, side once exploited, which is not to say that
that is largely passed over under the auspices such negativity is without the possibility of
of contemporary neoliberalism (Alston 2012a). productive confrontation.
The point is that a live participatory encounter It should be noted that responsibility is not
encourages both performers and audiences necessarily positive if premised on exposure. As
to face up to the consequences, potential or Harvey writes, under neoliberalism the social
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Ontroerend Goed meets the emancipated spectator’,
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