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Information Security Management

System (ISMS): Internal Auditor


Training Course (BS ISO/IEC
27001:2013)

v1.0 October 2013


Copyright © 2013 BSI. All rights reserved. ISM03001ENGX
BSI Training Course Structure
Business and Systems
Role Awareness Implementation Auditing Improvement

Management Management Management Lean Six-Sigma


Management
Briefing Briefing Briefing Champion Course
Team-Board

ISEB/ IOSH/
BSI BSI Registered Lean Six-Sigma
NEBOSH
Conferences Auditor/ Lead Green Belt
Qualifications
Auditor
BSI Lead
Management Implementer
Representative / BSI Lean Six-Sigma
Advanced
Project Leaders Webinars Black Belt
auditing skills
BSI Distance
Learning
Qualifications
Understanding
Lead Auditor Lean Practitioner
Course
BSI Implementing Course
Course

Internal Auditor Understanding BSI Implementing Internal Auditor Lean Six-Sigma


and Project Team Course Course Course Yellow Belt

Awareness Briefing
All Employees Briefing or E- Briefing or E- Lean Six-Sigma
or E-Learning
Learning Module Learning Module Yellow Belt
Module

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Benefits to you!

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Welcome!

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Activity 1

• Delegate Introductions

10 minutes
Click here
to start

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Course Aim

To provide guidance and practical


experience in planning, executing, and
reporting Information Security
Management System Audits.

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Learning Objectives

To have understanding in the areas Have the skills to:


of: •Initiating the audit
•The principles of auditing to •Preparing the audit activities
ISO/IEC 27001:20013 •Conducting audit activities
• Audit activites •Preparing and distributing the audit
report
•Completing the audit
•Audit follow-up

KNOWLEDGE SKILLS

Explain the role of an auditor to


plan, conduct, report and follow up …an audit of an ISMS to establish
an ISMS audit in accordance with conformity (or otherwise) with
ISO 19011 ISO 27001

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Course Structure

Materials

• Delegate workbook
• Loan copy of ISO/IEC 27001:2013

Course Format

• Individual assignments
• Group activities
• Classroom discussions

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Information Security

• What’s an ISMS?

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Information?

Information asset

• Knowledge or data that has value to


the organisation

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Storing and communicating
information

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What is information security?

ISO 27001 defines Information Security as the preservation of:

• Confidentiality
• Integrity
• Availability

Note: In addition, other properties such as authenticity, accountability,


non-repudiation and reliability can also be involved

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Need for internal audit

ISO/IEC 27001 Clause 9.2

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ISO 27007

ISO 27007 provides


guidance on:

• Managing an ISMS
• Managing IS audit programmes
• Conducting ISMS internal and
external audits
• Competence of ISMS auditors

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Activity 2

• Auditing terms and definitions

10 minutes
Click here
to start

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Management System Auditing

What is an audit?
• Systematic, independent
and documented process
for obtaining audit evidence
and evaluating it
objectively to determine the
extent to which audit
criteria are fulfilled
(Clause 3.1, BS EN ISO 19011)

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Activity 3

• Definition of an audit

10 minutes
Click here
to start

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Plan, Execute, Report, Close-out/down
PLAN
Pellentesque mollis felis
dolor, quis aliquet sapien

dapibus tempus lectus.


Nulla sed posuere velit,
ut gravida nibh.

REPORT
Pellentesque mollis felis dolor, quis aliquet
sapien

dapibus tempus lectus. Nulla sed posuere


velit, ut gravida nibh.
am interdum velit sed lacus tristique

lorem. Praesent sollicitudin non odio eget


leo.

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Independent and Documented?

• Independent?
• Can you audit your own work?

• Documented?
• What is a document or
‘documented information’?
• What is a record?

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Process?

PROCEDURE
(Specified way to safely carry out an activity or
process – may be documented or not)

Input PROCESS Output


(set of interrelated or
interacting activities that transform
inputs into outputs)

Resources
(to enable transformation to occur )

Monitoring and Measurement Opportunities


(Before, During, and After the Process)

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Activity 4

• Process

10 minutes
Click here
to start

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Audit Process

INPUTS AUDIT ACTIVITY OUTPUTS

Audit Criteria
(Requirements) Audit Findings
EVALUATION
Audit Evidence
(Objective)

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Audit objectives

• Determine
• Evaluate
• Evaluate
• Identify

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Activity 5

• Principles of Auditing

10 minutes
Click here
to start

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Activity 6

• Auditor Competence and attributes

15 minutes
Click here
to start

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Auditor Responsibilities

1. Arrive on time
2. Maintain confidentiality
3. Be objective and ethical
4. Support the audit team and team leader
5. Plan and prepare work documents
6. Inform auditee of the audit process
7. Document and support all findings
8. Keep auditee informed
9. Safeguard all documents
10. Prepare the audit report

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The Audit Triangle

By Sight By Sound

Objective
Evidence

Documents
and Records

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Activity 7

• Audit Process

15 minutes
Click here
to start

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First, Second & Third-party Certification audits

1st Party: 2nd Party: 3rd Party:


Internal Customer on Supplier Certification or
Independent

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Audit Process
• Similarities
• 1st, 2nd 3rd party certification
audit

Prezi PowerPoint

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ISO 19011 – Figure 2: Typical Audit Activities
6.2 Initiating the audit
6.2.1 General
6.2.2 Establishing initial contact with the auditee
6.2.3 Determining the feasibility of the audit

6.3 Preparing audit activities


6.3.1 Performing document review in preparation for the audit
6.3.2 Preparing the audit plan
6.3.3 Assigning work to the audit team
6.3.4 Preparing work documents

6.4 Conducting the audit activities


6.4.1 General
6.4.2 Conducting the opening meeting
6.4.3 Performing document review while conducting the audit
6.4.4 Communicating during the audit
6.4.5 Assigning roles and responsibilities of guides and observers
6.4.6 Collecting and verifying information
6.4.7 Generating audit findings
6.4.8 Preparing audit conclusions
6.4.9 Conducting the closing meeting

6.5 Preparing and distributing the audit report


6.5.1 Preparing the audit report
6.5.2 Distributing the audit report
NOTE:
6.6 Completing the audit Subclause
numbering refers to
6.7 Conducting audit follow-up the relevant
(if specified in the audit plan) subclauses of this
International
Standard.
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Activity 8

• Audit plan

20 minutes
Click here
to start

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Check Lists

• What is a check list?

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Activity 9

• Check Lists

30 minutes
Click here
to start

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Effective Communication

Body Language: 55%

Tone of Voice: 38%

Words: 7%

Source: Oklahoma State University


http://www.oces.okstate.edu/washita/uploaded_files/4h_Learning_Styles.doc

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Activity 10

• Opening meeting

15 minutes
Click here
to start

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The opening meeting

• Introductions – record attendees • Confirm


• Set the tone of the audit o Reporting methods
• Confirm the purpose and scope of the audit o Audit is based on sampling
• Review and confirm the audit plan methods
• Allocate guides for the audit team o Confidentiality
• Communicate the audit method o Time of closing meeting
• Establish any restrictions o Logistics
• Seek clarifications

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Activity 11

• Conduct an Audit

60 minutes
Click here
to start

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Evening Work

- Read through course notes for today – quiz tomorrow


- Familiarize yourself with ISO 27001:2013
- Read case study notes

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ISMS Internal Auditor
(ISO 27001:2013)
Day 2

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Activity 12

• Closed book quiz

30 minutes
Click here
to start

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Activity 13

• Work documents

30 minutes
Click here
to start

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Activity 14

• Conduct an Audit

60 minutes
Click here
to start

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Nonconformities

v1.0 October 2013


Copyright © 2013 BSI. All rights reserved. ISM03001ENGX
Nonconformity

“Non-fulfilment of a requirement”
• A non-fulfilment of a specified
requirement in …
• The security policy
• The ISO 27001 information security
management standard
• The ISMS processes or procedures
• Performance targets for processes or controls
(effectiveness)
• Legal or regulatory requirements

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Nonconformity (Knowledge)

• Minor

• Major

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Activity 15

• Nonconformities

40 minutes
Click here
to start

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Example nonconformity – good

• ISO 2700127001 Clause 4.1.3.d requires the exclusion of


controls from Annex A to be justified.

• The organisation outsources software development to a 3rd


party but in the SoA (document number ABC 99 version
1.5) the justification for the exclusion of Control A.14.2.7
“Outsourced Development” is missing

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Nonconformity
(Good Report Example)

ISMS Audit Nonconformity report Incident number : 1

Company under audit: Lake Dale Call Centre

Area under audit: Software Development ISO 27001 Clause: CL 6.3.1.d

Requirement:

ISO27001:2013 Clause 6.3.1.d requires that the exclusion of controls be justified

Nonconformity finding:

The organisation outsources software development to a 3rd party but in the SoA (document
number ABC 99 version 1.5) the justification for the exclusion of Control A.14.2.7
“Outsourced Development” is missing.

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Closing meeting

Team Leader prepares and works to an agenda and controls the


meeting

• 1. Attendees • 7. Audit summary report


• 2. Thanks • 8. Agreement
• 3. Objective/scope • 9. Recommendation
• 4. Reporting system • 10. Clarification
• 5. Limitations • 11. Depart
• 6. Confidentiality

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Audit Report

• Contents

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Activity 16

• Audit report

60 minutes
Click here
to start

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Audit Report
AUDIT REPORT RELEASE

DATE:
REVIEW:
APPROVAL:

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Activity 17

• Audit follow-up

10 minutes
Click here
to start

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Course Review and Final Questions

• Knowledge

• Skills

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Contact Information

Address: BSI
Kitemark Court
Davy Avenue, Knowlhill
Milton Keynes, MK5 8PP
United Kingdom

Telephone: 0845 086 9000


Email: training@bsigroup.com
Links: www.bsigroup.co.uk/training

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