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Level: Bachelor Semester –Fall Year : 2017

Programme: BCIS Full Marks: 100
Course: Human Resource Management Pass Marks: 45
Time : 3hrs.
Candidates are required to give their answers in their own words as far
as practicable.
The figures in the margin indicate full marks.
Attempt all the questions.

1. a) Define human resource management. What are the functions of 8

HRM? Explain.
b) Discuss the major issues and emerging challenges in HRM. 7
2. a) Define human resource planning? How human resource information 7
system helps to develop human resource planning?
b) Selection is the mechanism that determines the overall quality of an 8
organization’s human resources. In the light of this statement discuss
briefly the selection process that you would adopt for the selection of
managerial staff in a bank.
Define job analysis? Explain the difference between job specification
and job description.
3. a) Define training. Explain any three types of one-the-job methodology 7
of training.
b) Define performance evaluation. What are the errors that distort 8
appraisal of employees?
4. a) What factors would you consider while determining the compensation 8
of employees working in Nepalese factories?
b) What are the important provisions made by the Labor Act, 2048 of 7
Nepal regarding occupational safety and health? What new issues have
emerged in this regard?
5. a) What are employee benefits? Explain the different types of retirement 8
benefits offered by Nepalese organizations.
b) What are the job stress factors? How can these stress factors be 7
minimized? Explain.
6. a) Explain the nature of disciplinary problems in organizations. What 7
factors should be taken into account in order to minimize such
b) What are the major causes of labor disputes? How can such disputes 8
be minimized?
7. Write short notes on any two: 2×5
a) Mentoring
b) Spirituality in the work place.
c) Executive compensation