1.

1 INTRODUCTION

This project work provided me an opportunity to understand the company's various

Human Resource Development Programme carried out in the Parle-G. I have
chosen this topic to evaluate whether an effective Human resource development
programmes really play an important role in the overall growth of an organization.
As we all know that human resource are the most effective assets in the
organization, thus molding it according to the requirement of the organization we
can expect a tremendous exponential growth in the organization in every aspect. I
had completed my training at PARLE-G, Rudrapur.
1.4 Sample Size
Sample size is described under three headings:

 Sample Size Unit: Parle-G, rudrapur

 Sample Size Number: 50 employees

1.5 PERIOD OF THE STUDY

The Period of our study consists of one and half months. From 07-07-2010 to 17-
08-2010

1.6 RESEARCH METHODOLOGY

The methodology describes the process of research work. This contains the overall
research design, the data collection method, the sampling procedure, the field
survey method and the analysis procedure.

Data collection method: - Data were collected by survey method and by

reviewing the published literature that includes official documents of Parle-G and
other related documents of the company.

Primary data:- The structured questionnaire (Annexure No.1) used to collect the
data from the staff of Various departments.

Research instruments: - Objective types of questionnaire (Annexure No.1) are

used to collect the data.
Sampling procedure: - To get the most feasible and accurate result, stratified
random sampling method is used.

Secondary data: - The secondary data was gathered from the books related to
training and development and performance appraisal and web sites, newspapers
and magazin

RESEARCH OBJECTIVE

The aim of conducting this research in the human resource development of Parle-G
is to find out the contribution of training and development, performance appraisal
activities in the organization.

The following are the objective of the research conducted:

 To understand fully the working of HRD Department in an organization.

 To check the effectiveness of the training and development activities

conducted by the organization.

 To measure the effectiveness of performance appraisal system in the

organization.

 To see how well these activities carried out in the organization.

 To know the opinion of the employees about these activities in the

organization.
 SCOPE OF RESEARCH

The research was conducted in the human resource development department of

Parle, rudrapur. It covered all the employees which include:
• Workers
• Staff

1.7Method Used:- Percentage method

1.8 SCOPE OF THE STUDY

The study has been done with an objective to understand the Training and
development system at Parle, rudrapur. It is a first exposure of the research to
practical application of concepts that are imparted in the classroom. So the scope
of the study is narrow, keeping in mind its ultimate purpose, the academic value in
B.B.A programme. Training and Development activities at CPP have been
understood and survey was conducted of the employees who have undergone
Training and Development activities to understand their perception of their efforts.
An evaluation has been attempted of the Training and Development activities held
in the recent past. Some suggestions have also been made from the results that
were obtained from the survey.
services directly to prospects. The Industry Profiles provide the information and
understanding you need to engage new prospects during the sales process, deepen
customer relationships and strengthen your own bottom line.

COMPETITIVE LANDSCAPE

Demand depends on both consumer and business use of Parle products. The
profitability of individual companies depends largely on production efficiency.
Mills owned by large paper companies have advantages by being vertically
integrated; the parent corporation may own agricultural farms, sawmills, Parle
conversion plants, and other end-product manufacturing facilities. Small mills can
compete successfully in regional markets, in close proximity to biscuits sources or
customers. Mills are highly automated and capital-intensive: average annual
revenue per employee is about $450,000.
 PRODUCTS OPERATIONS & TECHNOLOGY

Major product segments are Biscuits, Candies, toffee & many other parle product.
Biscuits Accounts for 60% of industry revenue, candies 30%, and toffee 5%. Other
products include sugar, fats,vitamins & calcium (the outer stalk of sugar cane) and
by products such as turpentine and tall oil. Within the paper segment, major
products are tissue papers, uncoated sheet papers, and Coated printing papers.
Paperboard is used mainly to make boxes and other containers.

Milk & Wheat is the major intermediate product used to make Biscuits

Nutrition function / information amount per 100g (approx.) of Parle-g Biscuits

Carbohydrate 78.2g
Protein 25.4g
Fat 12.5g
Dietary Fibre 0.6g
Energy 451kcal
 2.1 COMPANY PROFILE

Parle Biscuit Pvt. Ltd. & Industries Ltd. And a member of B.K.Birla Group of
Companies is blessed with the able and astute guidance of its Chairman Basant
Kumarji Birla. The Company is a pioneer is bringing industrialization in Rudrapur,
small township of Distt. Nainital in Uttaranchal on Bareilly-Nainital Road,
29deg.5min. N Latitude and 79deg.30min. E Longitude, Elevation of 257M.
Above Mean Sea Level. The Company has a human resource base of around 2650
people. Parle Factory was established in 1929 with an installed capacity of 20000
TP A of writing printing paper and 20000 TPA of Manufacturing Rs 35 Billion
Biscuits in India. After modernization and expansion, presently the production
capacities have risen to 31300 TP .The bagasse based Biscuits plant of CPP is
unique in the Century. It is equipped with latest technology to produce bagasse
paper of competitive quality in national as well as international market. The
Company is pioneer in Bagasse based paper manufacturing throughout the country.
CPP is one organization where biscuits from two different raw materials and A-
Grade wheat are manufactured under one roof. The company makes wide Varity of
quality Biscuits and high quality dissolving grade parle products
HIERARCHY OF ORGANISATION

Joint President (Works)

↓

Senior Vice President (s) /Chief Engineer

↓
Vice President (s)
↓

Senior General Manager (s)

↓

General Manager (s)

↓

Deputy General Manager (s)

↓

Manager (s)
↓

Senior Superintendent (s)

↓
Superintendent (s)
↓
Officers (s)

↓
Assistant Office (s)
↓

Graded Staff
 2.3 ACHIEVEMENTS / AWARDS OF THE UNIT

 Parle is an ISO-9001:2000, ISO-14001:2004, OHSAS 18001:1999 &

ISMS (ISO 27001:2005) certified organization.

 The Company was awarded the Second prize for Effluent Treatment Scheme
at the India International Trade Fair, 1994.

 "Energy Conservation Award" for the year 2002 by "Indian Biscuits

Makers Association" .

 Quality Circle "SURY A" secured "Excellent Award" award in "National

Convention on Quality Circle 2007" (NCQC'07) held at Kolkata in
December 2007.

 Awarded "ECO-LABELLING" for Copier wrappers from Bagasse.

 Awarded with "National Energy Conservation award 2004" by

Government of India after securing First Position in Energy.
 2.4 PRODUCTS

Popular Brand

Parle g

Krack-Jack

Monaco & other variants ( Zeera ,onion and methi)

New Products Like- Hide & Seek

HUMAN RESOURCE MANAGEMENT

Nearly 2650 people are working as a team to achieve the objective of the
organization. There is an excellent harmony between the employees union and the
management. HRD Deptt. of the company is progressing actively in the direction
of continuous development of competencies in people. HRD believes that regular
skill assessment (knowledge, attitude, values and skills of the employees) and its
enhancement is essential programs on technical, behavioral, fire and safety aspects
are conducted besides programs on ISO 9001:2008 (QMS), ISO 14001:2004
(EMS), TPM, house-keeping etc. A strong team of 50 internal trainers developed
by HRD Department conducted these programmes. This team also acts as a
motivator for other employees.
RAW MATERIAL

The Company’s main raw materials are Wheat ,Milk, Vegetable oil are procured
from U.P, Punjab and Haryana. Due to scarcity of conventional raw material,
company take land on lease for manufacturing Sugarcane & wheat. Bagasse is an
agro-waste and is obtained as a by product of sugar industry. It is also easily
available in abundant quantity.

Chapter 3

3.1 CONCEPT OF TRAINING AND DEVELOPMENT

TRAINING

Training is concerned with imparting and developing specific skills for a particular

purpose. Training is a process of learning a sequence of programmed behavior.

This behavior, being programmed, is relevant to a specific phenomenon that is a

 Chapter 4

4.1 Summary

In Parle organization, HRD Department is handling training and development

programmes which were introduced in 1996. In-house training programmes are
regularly organized to develop skills and quality of all levels of employees. The
employees are nominated to participate in seminar, workshop time to time to keep
themselves updated in the field technology environment and other functions in
Parle. HRD Department design training programmes with the identification of
training need bythe head of each department who finally decide the training needs
of their plant personnel and makes list of training needs. HOD's sends list to HRD
Department, who then analyses and prepare annual training calendar which present
the training programme schedule month wise April to march. The main aim of this
is to enhance one's personal abilities and confidence. It is very nicely done by HRD
Department.
 4.2 SUGGESTIONS

On the basis of survey through questionnaire, I hereby humbly propose my

suggestions to carry out further improvements in existing training and development
activities in Parle, Rudrapur.

1) The Company should supply relevant study material in advance to the training
to enable them to acquire the designed level of knowledge during training sessions.

2) Lectures should not be of duration of more than one hour.

3) Time of getting in and out during these sessions should be mentioned to

maintain punctuality of time.

4) Trainer or trainee should not be called out during these sessions, except in
emergency.

5) The trainer, keeping the level of participants in mind, should accordingly design
the training programme.

6) Sufficient training materials should be distributed to participants during the

training programme.
 4.3 CONCLUSION

Employees are stepping stone towards success of any organization, so their

contribution cannot be denied. As far as Parle is concerned, it is conducting
training programme and activities for the continuous growth and development of
its people. Activities are well organized by the HRD Department; in fact they are
quite effective also according to survey conducted by me. I can conclude that
almost all the training and development activities of the company are highly
beneficial to employees in giving their best contribution their personal growth and
development. Last but not the least the company is fulfilling the entire obligation
towards their employees which is helping in the continuous growth of organization
as well as the society well defined procedure of assessment for various forms
makes this system competence to achieve its objective effectively.
 4.4 FINDINGS OF THE STUDY

It is found that most of the employees are satisfied with the training and
development activities carried out on Parle. More than half the employees feel they
are provided training on all the topics identified for them. They are informed well
in time about the training schedules. They are also happy with the training
arrangements. They also like the mode of teaching of the trainer because they feel
that the methods adopted for training are easy to understand. Many employees also
participate actively in the programmes. They are also satisfied with the duration
and content of the training programme. Training and development is a very
effective tool of learning in Parle because the skills learnt in these programmes are
also shared with other colleagues. Employees often get a chance to express their
opinion also. Almost all the employees feel that their skill enhance through training
programmes but their favorite training technique is on the job training.
BIBLIOGRAPHY

Websites:
www.parle.in
www.parleproduct.com
www.google.com

Books:

Aswathappa K. “Human Resource & Personnel Management”- 1997, Tata

McGraw Hill, publishing Co. Ltd., New Delhi.
Prasad L.M. “Organizational Behaviour” - 1984, Sultan Chand & Sons, New
Delhi.

Kothari C.R. “Research Methodology” – 1985, New Age International

Publishers, New Delhi.