Pes University: DCX Cable Assemblies Pvt. Ltd-Organization Study

DCX Cable Assemblies Pvt.
Ltd-Organization study
PES UNIVERSITY
(Established under Karnataka Act No 16 of 2013)
100ft Ring Road, Bengaluru-560 085, Karnataka, India
Internship on
DCX CABLE ASSEMBLIES PVT. LTD.
Submitted by
P.NAREN DATH
01FB16MBM081
June – July 2017
Under the guidance of
External guide Internal Guide

Mr. MANJUNATH Mrs. SHWETHA
HR MANAGER PROFESSOR
DCX CABLE ASSEMBLIES Department of BBA
Whitefield Bengaluru-560066 PES University
Bengaluru-560085
FACULTY OF MANAGEMENT STUDIES

DEPARTMENT OF BBA
PROGRAM BBA
Dept of BBA June-July 2017 Page 1

DCX Cable Assemblies Pvt. Ltd-Organization study
FACULTY OF MANAGEMENT STUDIES

DEPARTMENT OF BBA
PROGRAM BBA
CERTIFICATE
This is to certify that the internship entitled
DCX CABLE ASSEMBLIES PVT. LTD.
Is a bona fide work carried by,
P.NAREN DATH
01FB16MBM081
In partial fulfilment for the completion of IV semester course work in the Program of Study BBA
under rules and regulations of PES University, Bangalore during the period June 2017- July 2017.It is
certified that all corrections/suggestions indicated for internal assessment have been incorporated in
the report. The internship has been approved as it satisfies the IVth semester academic requirements in
respect of project work.
Signature with date & Seal Signature with date & Seal Signature with date & seal
Internal Guide Chair person Dean of Faculty
Name of the student: P.Naren Dath

SRN: 01FB16MBM081

DECLARATION
I, P.NAREN DATH hereby, declare that the internship entitled, Organizational study on
DCX CABLE ASSEMBLIES PVT. LTD. , is an original work done under the guidance
of Prof. Mrs. Shwetha SP, Assistant Professor, PES University Department of
Management studies BBA Department, and is being submitted in partial fulfilment of the
requirements for completion of VIth semester course work in the Program of Study BBA in
PES University.
PLACE:
DATE:
Name and Signature of the Candidate:

ACKNOWLEDGEMENT:
I am personally thankful to my university for giving me the opportunity to do my internship at a place

like DCX Cable Assemblies Pvt. Ltd. It has given me exposure and great knowledge about various
departments. It has truly given me the first hand experience which helped me to grasp and relate to the
theoretical knowledge much better.
I would also like to thank external company guide Mr. MANJUNATH (HR MANAGER) to explore
the organization and help me gain knowledge to my satisfaction. I would like to thank the chairperson
of BBA Department Dr. JAYKUMAR V. Also, I would like to thank my internal guide Asst. Prof.
Shwetha for guiding me and throwing light on the areas to focus on throughout my internship journey.
Lastly, I would like to thank my parents P. Nagashayana and H.P.Roopa and my batch mates for
supporting and walking with me through my internship journey.
Name of the student: P.NAREN DATH

SRN: 01FB16MBM081



Table of Contents
CHAPTERS CONTENTS PAGE

NO
Chapter I INTRODUCTION
1.1 Industry Profile 8
1.2 Introduction of the organization 10
1.3 About the organization 11
1.4 Location 12
1.5 Infrastructure 13
1.6 Organizational Outlook 14
Chapter II STRUCTURE OF THE ORGANISATION
2.1 Organizational Structure and Chart 16
2.2 Duties and Responsibilities of various Departmental Heads 17-19
Chapter III FUNCTIONAL DEPARTMENTS
3.1 Production Department 21-24
3.2 Human Resource Department 25-32
3.3 Marketing Department 33-34
3.4 Finance Department 34-35
3.5 Supply Chain Management 35-37
3.6 Systems Department 38
3.7 Stores Department 38
3.8 Maintenance Department 39-40
Chapter IV SWOT ANALYSIS 42
Chapter V Findings and Suggestions 44
Chapter VI CONCLUSION 46
Chapter VII BIBILIOGRAPHY 48

INDUSTRY PROFILE
Aerospace Industry in India
Indian industry today is on the threshold of entering into a new era where it will assume greater
responsibility in making the nation self-reliant in Defence Production. The resurgence of India’s
manufacturing sector has been remarkable. Not only are the profits soaring, the sector is also making
its presence felt abroad as many Indian firms are becoming transnational companies.
The Indian manufacturing sector is internationally competitive with international quality standards,
efficiency and manufacturing facilities. India is fast developing into a manufacturing hub for world
corporations wanting to leverage the sector’s proven skills in product design, reconfiguration and
customization with creativity, assured quality and value addition.
India, also keen to strengthen its own aerospace industry and has asked major weapon exporting
countries to transfer technology to India.
The civil aviation sector in India is growing rapidly. It has recorded annual growth of over 41% in
passenger traffic during in the last two years. In fact, it has contributed significantly to the growth of
international civil aviation sector. The rapid growth of civil aviation has put extreme pressure on the
existing civil aviation infrastructure. As a result, the thrust is now on modernization of airports,
communications, navigation and surveillance systems for air traffic management, radars and facilities
for Maintenance Repair and Overhaul of aircraft and sub systems.
There are thus enormous potential and huge opportunities for collaboration and creation of joint
ventures in the aerospace sector in India for establishing Maintenance Repair Overhaul (MRO)
facilities for civil and military aircraft, overhaul and maintenance of aero engines and production of
avionics, components and accessories both in the civil and military aviation sectors. Major global
aviation industry are already eyeing the local market in India and scouting for outsourcing aerospace
and defence products as India is fast emerging as a centre for engineering and design services.
The Indian aerospace industry is worth US$6.2 billion (398529800000.00 Indian Rupee) and
witnessed a strong growth since 2010. The market is expected to witness a healthy rate till 2020 driven
by exports of aerospace components.

CHAPTER I:
INTRODUCTION

1.2 INTRODUCTION OF THE ORGANIZATION
VISION
MISSION
Interconnecting the A e r o s p a c e & Defence Industry
 Incorporated on December 2011 as a private enterprise at Bangalore, India.
 AS9100 REV C & ISO 9001:2008 certified organization.
 Qualified & proven IOP (Indian offset partner).
 Granted industrial license by DIPP (department of industrial policy & promotion, government
of India).
 100 % EOU (EXPORT ORIENTED UNIT) & DTA (DOMESTIC TARIFF AREA) facilities.
 Floor space of 30,000 SQFT.
 Global network of suppliers & customers.
 Advanced ERP system (ORACLE-JD EDWARDS) implemented for all production activities.
1.3 ABOUT THE ORGANIZATION
DCX is a VERTICALLY INTEGRATED group of privately held companies specializing.

In interconnect solutions. We solve the most challenging and demanding packaging. Applications in
today’s defence industry. Our companies have decades of Experience and a total systems
understanding in the design, testing, and Manufacturing of cable assemblies, wire harnesses, custom
connectors, conduit Assemblies, wired enclosures and flight test equipment. From undersea to space
and ground to air, our products and designs have been a source of business Advantage to our
customers serving the military and aerospace markets.
To accomplish the mission, they have worked towards it through the following way
 CUSTOM CONNECTORS
 PCB ASSEMBLIES
 SYSTEM INTEGRATION
 CABLE ASSEMBLIES
 WIRING HARNESS
 LOOMING
 CONDUIT ASSEMBLIES
 WIRED ENCLOSURES
 NAFI BACKPLANE ASSEMBLIES
 DIAGNOSTIC TEST SETS
 MRO
1.4 LOCATION:
DCX CABLE ASSEMBLIES PVT.LTD.
#80, Mascot 90, EPIP Industrial Area,
Whitefield Road, Bangalore – 560 066, Karnataka, India,
Tel: +91-80-49119500
WWW.DCXINDIA.COM
ISO‐9001‐2008 / AS 9100 registered

1.4 CERTIFICATION:
1. AS9100 REV C
2. ISO9001:2008
3. CERTIFIED IPC TRAINER (CIT) FOR IPC-620B/WHMA
4. ENTIRE PRODUCTION STAFF ARE IPC-620B/WHMA CERTIFIED
5. J-STD CERTIFICATION FOR SOLDERING

Manufacturing units in DCX cable assemblies Pvt. Ltd are
 CABLE ASSEMBLY, LOOMING & WIRE HARNESS

 PCB ASSEMBLY, BOX BUILD
 WIRED ENCLOSURES SYSTEM INTEGRATION
 ELECTRO MECHANICAL ASSEMBLIES
 SUBSYSTEM ASSEMBLY, INTEGRATION & TESTING, MRO
1.5 INFRASTRUCTURE
Warehouse and Logistics
Every company has a warehouse and logistics. DCX also has a particular warehouse and logistics
Room. All sorts of raw materials for manufacturing cables are stored and received in this section. The
finished products and exportable products are stored here. All sorts of deliverable Products are also
stored in this section.
Supply Chain
Head of supply chain maintains all the working process of the DCX. The development of a
Company depends on supply chain planning. The head plans the yearly target and at the end of
The year he or she takes the decision how the company will run and how the company will get profit.
All the members of this company always follow the company rules and regulation which is provided
by the head of supply chain.
UNIT

Key Overseas Customers:

 Rafael
 IAI Elta
Key Indian Customers:

 Vinyas InfoTech
 Honeywell
 Alpha Design Technologies
1.6 Organizational Outlook
Managing Director - Mr. Raghavendra Rao

Vice President - Mr. Prem Kumar
Sr. Director General Manager - Mr. Arun Kumar
General Manager - Mr. Ram Patil
Marketing Manager - Mr. K.R.Prasad
Finance Manager - Mrs. Kasthuri
HR Manager - Mr. Manjunath
Main production - Mr. Ravichandra
Raw materials for production - Mr. Rohith
Present production - 5 Projects
Number of machines - 50
Number of office staff - 40
Number of workers at factory - 85

CHAPTER II:
STRUCTURE of the ORGANISATION

2.1 Organizational Structure and Chart
MANAGING DIRECTOR
Sr. VICE PRESIDENT
HR IT SALES FINANCE LOGISTICS
Sr. DGM
PRODUCTION QUALITY OPERATIONS MAINTENANCE
PRODUCTION PROCESS
TEAM QUALITY ENGINEERING ENGINEER
TEAM
TESTING QUALITY SQA

TEAM
STORES SCM

2.2Duties and Responsibilities of Departmental Heads
There are four major departments or areas of management in DCX and they are as follows:
 Production
 Marketing
 Finance
 HR Department
 Material Management
Finance Manager
Like any organisation, finance is a major department which is set up way before the actual
organisation is been set up due to its functions which are as follows:
 Raising capitals / funds.
 Allocation of funds
 Planning
 Raw materials
 Equipment
 Sales
 Miscellaneous
 Cash flow
 Investment
Marketing Manager
Marketing manager is charge of the marketing department of the organization. The marketing
department aims to increase the turnover of the organization, market share, and profitability of the
organization. The marketing manager should be tactful. He should know marketing concepts product
mix, promotion mix, price mix, distribution mix etc. He should be known the strength and weakness of
the firm’s products. He is also able to design and implement market strategies to enhance turn over and
capture new markets. He is the person who brings customers to the organization.
Production Manager
He is responsible for the production of goods services in the organization. He looks after the
purchasing function and manages the production design and process. He is called in different names
such as production engineer, plant engineer, operation engineer etc. They are responsible for plant
layout, inventory management, and production control and process quality control.
Human Resource Manager

 Welfare and Canteen
 Administration and CSR
 Security- CISF
 Industrial relations
 Disciplinary proceedings
 Medical and Establishment
 Recruitment and man power planning
 Appraisal systems

 Promotion and career growth
 Legal cell
Material Management or Supply Chain Management:

This department focuses on three important aspects of production without which it isn’t possible.
They are as follows:
BUY: This aspect involves three parts starting from buying of raw material, machinery and
equipments and finally buying of stationeries and other miscellaneous items required by the
organisation. Sourcing deals with getting information about material from different sources and then
selecting the best material which suits over budget and buyer’s specification.
Raw material sourcing means souring the right kind of materials which fulfils the buyer’s
specifications.
Raw material sourcing department is quite important. Selecting the right quality of materials as per the
buyer’s specification otherwise it may lead to cancellation or rejection of the whole order given by the
buyer. The material sourcing department gets the raw sample from the suppliers. These samples are
tested before sending to buyer for approval. After the buyer approves the sample, the raw materials are
ordered for bulk production.
MPO (Material Purchase Order)

 Raw material description
 Supplier name
 Date of Purchase Order
 Delivery date
 Cancel date
 Rate
 Transportations (Logistic)
 Material Purchase Order number
 Payment
MPO (Material Purchase Order) also tells about the type/quality of materials whether it is tested and
date of manufacturing and date of expiry etc.
STORE: Storing is another important aspect. It could be the raw materials, the machinery or even the
finished products. If not taken care of, it could lead to major losses to the organisation.
INVENTORY: The items kept in the inventory should be optimum and planned well. If it isn’t then it
could lead to wastage or unnecessary costs to the organisation. They need to be arranged and taken
care of in such a manner that the cycle of production should not stop.
Marketing Manager
Marketing here, involves marketing of manufactured goods, promoting their servicing capabilities.
There are some ways to attract customers like direct selling, dealer network, key customers.

Approach to customer:
 Based on Price
 Based on catalogue

CHAPTER 3:
FUNCTIONAL DEPARTMENTS

3.1 PRODUCTION DEPARTMENT

Production is the core function concerned with DCX as it has wide range of products and production
take place at a brisk pace. More over as faced with stiff competition, the only way to increase the profit
is by the cost reduction, as price increase is not at all possible. So it has its own research and
development facilities working for the better production functions to increase the efficiency in a way
result in cost reduction. Each division is self-reliant in its activities of manufacturing, quality control,
research and development production centre is headedly team leaders’ reports to a production manager
at the corporate level.
The Company’s production department handles the production of cables/harness assembling. The main
raw materials for product are wires, connectors, bride, sieves, etc’ and other related components like
hazardous chemicals are used for the production. The plant is set up in process layout. The raw
materials go through the various processes for development of final product. There are 10 machines in
production plant, each costing lacks of rupees.
Depending upon the type of products, the production processes are divided.
INSPECTION & TEST EQUIPMENTS
 CABLE TESTER – CABLE TEST (1NO), CIRRUS TESTERS (2NO)
 NETWORK ANALYZER
 CRIMP PULL TESTER
 MICROSCOPE
 LEAK TEST EQUIPMENT
 HIGH VOLTAGE TESTER
 MICRO – OHM METER
PRODUCTION MACHINE & EQUIPMENTS
 LASER WIRE MARKER
 AUTOMATIC WIRE CUTTING & STRIPPING MACHINE
 BRAIDING MACHINE
 COAXIAL STRIPPING MACHINE
 THERMAL & IDEAL STRIPPERS
 CRIMP TOOLS (ALL STANDARD TOOLS)
 TORQUE TIGHTENING TOOL
 TORQUE SCREW DRIVER
 TINNEL WELDING MACHINE
 TMS PRINTER
 VACCUM PUMP & DESICCATOR
 HOT MELT POTTING MACHINE
 OVEN
 SOLDERING STATIONS
 HOT AIR GUN

PRODUCTION PLANNING & CONTROL
PPC stands for Production Planning and Control. PPC controls the planning and give the guidance
from raw materials to shipment. The main of PPC is to create the deadlines for each process and
coordinate with various departments. The PPC department receive the required information such as
part no., item description, product type, projected and quantity from the engineering team. PPC team
will send the necessary details to the production dept. or the R & D report to be made. Based on the R
& D report the construction feasibility and cost analysis of the cable will be done by the PPC
department. The PPC dept. prepares a monthly capacity budget for each production unit.
Role of Production Planning and control
1. Feasibility study- Based upon
 Type of machine
 No. of machine
 No. of process involved
 Product type
 Order quantity
2. Capacity study- Based upon
 Availability study
 Planned hours
 Machinery capacity
 Expect absenteeism and turn over
 Planned efficiency
 man power
3. Budget planning- Based upon
 Committed delivery date
 Order quantity
4. Line planning- Based upon
 design of the product
 Efficiency of the operator
 Efficiency of the line
 No. of lines in the unit
5. Unit efficiency– Based upon
 No. of lines
 Lines efficiency
 Production dates
6. Create deadlines- Create deadline for each process.
7. Periodic orders.
 Order quantity
 Design and harness/cable type
 No. of process involved
 Delivery date
8. Creating good relationship- Building the good relationships among the departments for smooth
process flow.

9. Receiving reports- Daily status report will be sent to the PPC by all dept. from the formats which are
created by PPC or it will also updated in JDE which stores master details of the company.
Reports Generated Under PPC Department

 On time shipment report
1) Ready to ship
2) Order to ship
 Efficiency report
 Factory cost report
 PCD report
 Product performance report
PRODUCTION PROCESS:
From engineering department a work order is issued which includes
BOM (Bill of Materials)
Drawings (if any specific provided by customers)
Work Instruction
Wiring list
Assembling Procedure
Process Standard (ISO Certified standards)
Directly production work doesn’t begin because when Purchase order is released depending on the
number of units to be assembled will be checked. If it in a large number then engineering team will do
a sample pieces and record the steps involved and note down the steps for further production process.
When work order is passed to production by engineering dept. a material request form is sent to stores
to get raw materials for that particular product.
Store dept. record PO number and they process this request and raw materials are transferred to
production wing. Here when raw materials are received they First article Inspection is done, where
they check part number of the materials with PO.
Then Kit inspection is done to check whether any damage material is provided by stores.
After all this procedure a process control record is issued to concerned operators, where day to day
steps are recorded and signed by quality dept. also.
For assembling/manufacturing operators require following documents

 Drawing
 Bill of Materials
 Work list
 Assembling Procedure
 Process control record
 Work Instruction
 Data sheet (if required)
Production time varies from each product which depends on resources available, man power, work
cycle etc.

PURCHASE ORDER
Purchase Order is an external document which is issued by buyer in the name of DCX Cable
Assemblies; it is an evidence as well as support of order confirmed in the favour of company.
PO includes the following information-
 Delivery Date
 FOB
 Ship cancel date
 Destination
 Ship mode
 Terms of sale
 Currency
 L/C
 Quantity

3.2 HUMAN RESOURCE

Human resource management involves personnel management, personnel administration, employee
welfare, manpower planning, industrial relations etc. Human resource department is headed by HR
Manager and assisted by all the department heads and branch manager.
Some of the main functions of HR department are

 Welfare and Canteen
 Administration and CSR
 Security- CISF
 Industrial relations
 Disciplinary proceedings
 Medical and Establishment
 Recruitment and man power planning
 Appraisal systems
 Promotion and career growth
 Legal cell
 Beginners training
 Employees’ training and development
 Business excellence initiatives
 Apprenticeship management
 Students training(Internship)
DCX does pro-active approach to managing people in the organization. It constitutes a series of
integrated decisions that helps to consolidate the employment relationship and believes that their
quality contributes to the efficiency of the organization and helps the employees to achieve their
objectives. In the case of production unit, department heads manages all personal staff and creates a
good relationship with office staff and workers. He undertakes their wants. He will motivate entire unit
as a whole. Each unit works as an independent unit with its own modes of training, induction,
performance, appraisal etc. All the functions are done in consultation with the production manager
and the Sr. General Manager. HR Manager maintains the warmth employee relationship and training
are provided in consultations with production manager, marketing manager and the Sr. General
Manager. Employees are given unlimited medical help. All the bills related to medical helps are given
by the company.
RECRUITMENT & SELECTION PROCESS
Recruitment – Placing the Right Person in Right Place at Right Time
Vacancy is known in two situations (generally):

 An employee leaves the organization and there is a vacancy created
 Due to Business Growth the position is created

The Company pursues an open hiring policy. As far as possible the Company will first consider
existing employees who meet the requirements of the vacant position. External recruitment will be
considered only when specific skills & experience required are not available in-house.
The Company will hire talented and competent people based on job fitment without regard to race,
religion and sex.
All recruitment will be initiated by relevant functional manager and approved by functional head,
before forwarding to the Human Resources Department. The recruitment process will commence only
for approved manpower requirement as per the format annexed.
Recruitment approval by functional head will be in accordance with approved Annual Operating Plan
(AOP). Any recruitment outside approved AOP will need approval by the CFO / HR Head / CEO.
The sources for recruitment will be decided by Human Resources Department. HR Dept. will prepare
the job description based on the Manpower Requirement Form outlining the job profile. Need-base,
the HR will require support from the Functional Head to prepare a detailed Job Description.
Selection – HR shall select candidates purely based on the job fitment based on talent, competency and
job fitment.
Short listing & Interviews: Human Resource Department shall conduct screening of applications,
preliminary interviews for cultural fitment, correspondence with applicants or consultants and
reference checks. The assessment will be noted in the Interview Analysis Form by the HR and forward
the same to the Functional Head for technical interview.
Technical Interview: The Human Resources Department shall co-ordinate technical interviews with the
Functional Managers. The interviewing panel members would record the interview assessment.
Reference check: Based on the input and approval from Functional Head and prior to the issue of the
Offer Letter, Human Resource Department will ensure completion of reference check as per the
Annexure.
Job Offer & Compensation: The Human Resources Department will approve the salary & fitment
keeping in mind internal equity and compensation philosophy of the Company. The Functional
Manager should ensure that no commitments are made outside the existing Compensation & Benefit
structure of the Company. Before finalizing the salary, Human Resources Dept. must see current
salary slip and pay structure break-up evidence.
Issuance of Appointment Letter: An appointment letter will be issued to the selected candidate at the
date of joining. The terms and conditions of appointment with the Company would be explained by
Human resource Department who would also resolve any doubts the candidate may have.
Depending upon the criticality of the position and the urgency of the request, the Company may
compensate salary for the notice period of the selected candidate. The decision in this regard rests with
the Functional Head in consultation with Human Resources Department & the CEO.
PRE-INTERVIEW
Preparation of recruitment /selection document for the position
Advertising
 Preparing advertisement / approaching consultants / referrals
 Media selection
 Positioning

Response handling
 Initial interview online or telephone
 Short-listing for interviews
 Interview arrangement
 Sending emails or calling short listed candidates
 Interview details to the short listed candidates
During Interview
 HR interview
 Technical interview
 Conducting tests [Aptitude / Mathematical / Analytical etc.]
 Initial final list of candidates.
 Reference check (if required)
Post-Interview
Email Regret letter to unsuccessful candidates
Technical Manager Approval for a start up date.
Email or Telephone call to successful candidates
HRM prepares a letter of appointment
The Recruitment Flow Chart Process:

The recruitment process begins when you know you need someone new in the Department, either
because an existing staff member has left, or because there is new work to be done. It doesn't finish
until after the appointment has been made.
The main stages are identified in the below flow chart –
Recruitment Cycle Time:
To bring in more effectiveness in the recruitment process, HR would follow a specific project deadline
of 38 days (from the day it had received the approved Manpower Requisition) to hire a new employee.
The process specific schedule break-up is mentioned below:
Pha Time
Activities
se frame
Role Identification, Job Description, CV Sourcing & Initial HR 15
I
short-listing days
Organizing the Written Tests 5 days
Organizing the First Technical Interviews 5 days
II
Organizing the Final Interviews 4 days
Sessions to take the final decisions 3 days
III Preparing the Salary Proposal, Negotiate with the selected
6 days
candidates & offer closure
ATTENDANCE PROCESS

Recruitment Flow Chart Process
Identify Vacancy
Prepare Job Description and person Specification
Advertise / Consultants / Referrals
Managing the Response
Short-listing
References
Arrange Interviews
Conduct The Interview
Decision Making
Convey The Decision
Appointment Action
This document clarifies the process of sending the Monthly Attendance for processing the Payroll.

How and When Attendance is submitted?
Compiling monthly attendance is the HR Head’s responsibility in the prescribed format to the Finance
for processing the payroll. HR Dept. to cross check and verify the electronic attendance data collected
from the attendance machine where employees are required to punch their Identity cum Attendance
card on a daily basis. However, in case of any variations in the attendance data, the HR Dept. to cross
check the same and verify the Card Forgotten & Outdoor Duty Form duly approved by the Immediate
Supervisor.
The HR Dept. collects the attendance data, compiles the same and sends to Finance Dept. on 25th of
every month for processing the payroll. The payroll attendance cycle is 26 th of previous month to 25th
of current month.
Card Forgotten
In the event an employee forgets the Identity Card, the concerned employee needs to fill up the Card
Forgotten Form available at the HR Department and submit the same to HR Dept. duly approved by
the Immediate Supervisor for manually updating the attendance.
Outdoor duty Form
In the event an employee is out on official work, the concerned employee needs to intimate the same to
the HR by filling the “Out Door Duty Form” or sending by e-mail. Alternatively, the Immediate
Superior shall approve of the absence from office and intimate the same to the HR who will record the
same in the attendance register.
Leave Maintenance System
HR Department has provided individual Leave Card for employees for managing and recording the
leaves. It’s the responsibility of an individual employee to collect the Leave Card from the HR
Department whenever he/she wants to avail leave. Employee to enter the leave data in the Leave Card,
get it approved from Immediate Supervisor and/or the Functional Head and then forward to HR for
updating.

The leave eligibility is as defined in the HR Policy.
Types of leave Allowance
Casual Leave 8
Special Leave 6
Paid Leave 20:01
Maternity Leave According to HR Policy
Loss of Pay According to HR Policy
Cost Centre & Project Recognition

The cost centre and project identification against each employee has to be done by HR in co-ordination
with Operations. If any employee has to be transferred from either a cost centre to another or from any
project in the same cost centre to another, a transfer form has to be designed which should be duly
requested for and approved by the respective cost centre head / project lead with the date of the
transfer. The same has to be approved by the HR head before the actual date of transfer. Once the same
is decided and finalized the signed Transfer Form has to be submitted to the Accounts Department.
Adding Leave in the Payroll Master
Updating the Payroll master (including confirmation, date of leaving, freezing employee salary, etc.) is
responsibility of HR Head. Whenever a new employee joins, the cost centre and project has to be
identified by the HR in co-ordination with the Operations.
Access Control System:
It is done by the security by issuing of ID cards. They are of two types: Visitor and Permanent.
Without a prior permission reason, no outsider can visit the organisation. There is a system of guest
visit wherein the concerned authorized person has the ability to give the visitor one time entry
permission.
Visitor ID Cards:
These are issued to an employee who had joined recently to the company or an implant trainee who
would stay in the organisation for a short period of time. Once the permanent card is issued or the
trainee’s training is completed, it is taken back to maintenance safety.
Permanent ID Cards:
They are issued and valid till he leaves the organization. They are magnetized cards having the staff
number on them and a bar code number. They signify two most important things.

The employees’ lunch timing:
1:00 – 1:30 (production unit)
1:30 – 2:00 (HR, Finance unit)
There are 2 gates for entry as well as exits on two corners of DCX.
The employees work in a single shift i.e.
8:30am-5:00pm (production unit)
8:30am-6:00pm (HR, Finance units)
There are two levels of security i.e.
Building security and office security (where no night shifts)
HR Manager handles many planning process they are:

 Forecasting future manpower requirement, it is estimated based upon specific future plans of
the company.
 Identifying present manpower resources and analyzing the degree to which these resources are
employed optimally.
 Anticipating manpower problems by projecting present resources into the future and comparing
them with the forecast of the requirement, to determine their adequacy, both quantitatively and
qualitatively.
 Planning the necessary programs of requirement, selection, training and development,
utilization, transfer, promotion, motivation and compensation. So that future manpower
requirement will be met.
 There are skill development programme conducted by various departments heads based on this
appraisals, bonus, and if in production job will also be decided.

MANPOWER DISTRIBUTION
Department Strength
Engineering 5
QMS 2
Quality 8
Production & Process Team 90
SCM 3
Logistics 2
Stores 5
Administration 5
Finance & accounts 3
Marketing 4
IT support 3
Maintenance 2
Security 3
TOTAL 135

3.3 Marketing Department

Marketing department is entrusted with the function of planning and executing the conception, pricing,
promotion and distribution of ideas goods services, to create exchanges that satisfy individual and
organizational boards. In simple terms the marketing function is catered around the customer and his
needs.
Marketing is a widely used term to describe the communication between a company and the consumer
audience that aims to increase the value of the company or its merchandise or, at its simplest, raises the
profile of the company and its products in the public mind. The purpose of marketing is to induce
behavioural change in the receptive audience.
At DCX, the customers are not the ones who buy on retail basis. They are the ones who deal with
defence and aerospace industry hence their marketing is confidential and to direct and personal
marketing. They also have to do all the jobs related to tender formulation and form a bridge between
the customer and the organisation.
ROLES AND RESPONSIBLITIES:
Marketing of a new product/ upgrading of a product/ meeting customer requirements:
To accomplish this task of introducing a complete new product, they call in existing customers as well
as new possible customers and they conduct seminars, and exhibitions to educate the same. This helps
in strengthening the relationship with the old ones and building new with the new customers.
Sometimes it so happens that the customer himself demands for a particular product and the
organisation creates it depending on the needs. This needs to be educated to the customers and hence
marketing is done.
TENDERING PROCESS: The most important part of the marketing department is the tendering
process.
If any tender is called and it is meeting the company’s parameters then that tender is filled and posted
to concerned party.
REPORTING: This part of marketing helps to build in strategies and get feedback towards the
products sold before and the improvements to be done on them. This step also helps in reviewing the
market conditions to make a product which would be profitable in such conditions.
Functions of Marketing Department in DCX Cable Assemblies Pvt. Ltd:
The major functions are explained below:
1. Demand Forecasting
2. Marketing Research
3. Marketing Control
1.Demand Forecasting
Demand forecasting is the main function of marketing in DCX CABLES .It should be done through
sales force in the company such as sales representatives’ sales executives’ etc. collecting information
from customers. On the basis of this information demand forecasting is to be done.
2. Marketing Research
Marketing research is more comprehensive composing all the functions of a marketing manager that is
it covers product, price, sales, market, promotion, distribution policies. It is commonly says that
marketing research begins where manufacturing ends. In fact it commences well before the product is
manufactured. It goes in to operation even before erecting the factory. It covers analysis of competitive
advantage, market share analysis and new product development.

The main objectives of market research are:
 To know buyers.
 To measure the impact of promotional effort.
 To know consumer response.
 To know market costs and profits.
 To master external forces.
 To design and implement marketing control
3. Marketing Control
Various tools used for marketing control are cost control and a market share analysis. Cost control is
one task for monitoring the cost of marketing and it is compared with planned cost standard, so as to
identify deviations and take corrective action. Market share analysis is also used for marketing control.
Objectives of Marketing:
The basic objectives of marketing are to satisfy customer wants. The important objectives of marketing
are briefly explained below:
A. Customer Satisfaction through Quality Products
Marketing activities aims at achieving customer satisfaction by offering quality products. It is also help
by building good reputation and company profile grows which will invite new customers.
B. After Sales Service
This another objective of marketing company provides after sales services to its customers. The
service of the company does not end with process of distribution the company has been waited until
good result comes by giving their products to customers and they always rendered their services at the
time needed by the customers. The marketing and sales department keeps their eyes and ears to open to
know changes in the market. The complaint and suggestions if any are well accepted by the company
from their customers. There is any complaint about the sold product the company will track the default
and make sure it is corrected.
C. Method Of After Sales Service:
For providing after sales service company may use the following methods:
 Sending special staff to the customers for inspection.
 Arranging for replacement in case of major defaults.
 Appointing service specialists if any minor.
D. Maintaining Price Leadership:
Company’s important objective is to maintain price leadership. Company is always trying to become a
price leader. It does not like become a price follower. It is discussed by all managers and quoted.
E. Other Objectives:
 Increasing firms sales.
 To guarantee firms survival.
 To fortify better resource utilization.
 To meet customer needs.

3.4 Finance Department
Finance is a field that deals with the study of investments. It includes the dynamics of assets and
liabilities over time under conditions of different degrees of uncertainty and risk.
Throughout the world when an organisation requires some cash on credit basis, bank comes to its
rescue.
All the financial activities of DCX have managed on a single bank account number by the
administration. This account number has two current accounts, i.e. one for all receipts and the other for
all the payments. If any unit requires some amount for its activities it needs to request for a fund
transfer to its local accounts and only then pursue its activities. Though there is a certain amount of
fund allocated to each unit for their regular activities, they make their transactions from what they have
earned.
The interest also to be paid to bank is minimum i.e. 0.01% rather than the regular interest paid for
credit cash. If loan is taken from the bank, it returns the loan within 60 days of time which helps them
to have interest free loans. Working capital is given by the corporate to its units.
When we look at the budget and turnover of DCX it is completely organized. The budget fixed by the
unit needs to be accepted by the admin and the turnover needs to be in contact with the admin
turnover. Budget can be sub-divided into three: Functional budget which is at the departmental level,
Master budget which is at the unit level and finally the actual budget which is at the corporate level.
Financial decisions like investments, accounting policy, etc. is centralised but the regular activities like
salaries, appraisals, bonus, etc. are decentralized.
Accounts Department:
An account (in book-keeping) refers to assets, liabilities, income, expenses, and equity, as represented
by individual ledger pages, to which changes in value are chronologically recorded with debit and
credit entries. These entries, referred to as postings, become part of a book of final entry or ledger.
Examples of common financial accounts are sales, accounts receivable, mortgages, loans, PP&E,
common stock, sales, services, wages, and payroll.
DCX is a job order company and thus has process layouts where the products are not homogeneous in
nature, there is no mass scale production and no uniformity; but still cost auditing is done by the
internals and externals of the company. There are three cost auditors whose value deduced is taken
average of and then considered. In DCX each material used in the production of a product’s cost is
deduced, this helps in finding out the hidden costs as well. Material loss is maximal in the harness
products.
When it comes to valuing of indirect tax there is only one method which needs to be followed
according the government, whereas when it comes to evaluation of the inventory cost there are many
methods which can be used under the company’s act. The chosen method needs to be continued over
the years consistently.
COMPANY SHARES:
DCX issues Equity shares only. DCX equity shares are listed on Bombay Stock Exchange and
National Stock Exchange of India. None of the government agencies hold the shares of DCX since it is
a Private Limited company. It issues only equity shares as there is no fixed dividend to be given to its
shareholders which implies no fixed liabilities.
They do not issue any debentures and no loan is taken from the outside market.
Its equity dividend being highest was 200% of the actual value. As we can see that public has taken the
maximum amount of shares, it needs to execute the orders even at a minimal profit rates.
COSTING
The most important function of the engineering department is to calculate the total cost of
Harness. It is the job of the engineer to estimate the initial cost correctly and also negotiate the cost of
production with the buyer before he sends his Purchase Order. The costing should be such that it
Suits the buyer and also the export house. At the pre-production stage initial costing is done so as
To get an idea of the cost likely to be incurred. This cost includes raw material cost; manufacturing
cost, overhead expenses and the margin of the company. After the buyer has placed his order and
production sample is approved then the final costing is done. The final costing uses all kinds of
charges apply on manufacturing that product.
A cost sheet includes:
 Buyer’s name
 Style
 Product
 Quantity
 Budget
 Product description
Total cost of a product includes:
 Freight
 Wastage
 Average consumption
 Total raw materials consumption
Accessories cost includes:
 Main label
 Sticker
 Price ticket
 Tags
 Printing
 Tapes
Total cost of a product:
 Product cost
 Accessories cost
 CM (cost of manufacturing)
 Finishing
 Packaging
Cost of company:
 Margin
 Overheads
 Tax
 Shipping cost

3.5 Purchase Department or Supply Chain Management (SCM)

The purchase department or SCM is engaged with the function of purchasing row materials. In the
present scenario with the cut throat competition, cost reduction is practiced in every sphere of the
business and purchase is one of the important functions where cost can be highly controlled. High
quality materials with lower cost became the motto of every organization for a meaningful survival, for
this organizations practice supplier rating and vender management. There is a centralized purchase
department headed by manager who is responsible for taking purchase decisions for all units. The
decisions are made on the basis of following factors:
 Market conditions
 Availability and Price of raw materials
 Proper resource utilization
Here no compromise with the raw materials since it is the back bone for finished goods
The purchase manager concerns with the factory managers regarding the technical specifications,
manufacturer, quality standards, cost of materials, availability, time delay etc. In case of engineering
goods, testing equipments, speciality chemicals, instruments etc the purchase manager seeks help
from the engineers and the other technical persons working with the research and development.
Purchase manager also works in coordination with the chief accountant, to know the position and
about the credit position with the suppliers.
.
Role of SCM:
 Raw materials purchase.
 Purchase of consumables and stores.
 Negotiation of prices of raw materials with the supplier.
Procurement and Issue of Materials:
 Purchase.
 Store.
Purchase
The production department, usually engineering dept. informs the purchase department about the
requirements of materials. The information is passed through the purchase intent issued to the purchase
manager. In case of regular product like stationary and small purchase, the store in charge issues the
purchase intend giving a copy to the SC(Supply Chain) manager item specification, required quantity,
name of the manufacture, approximate costs etc. are mentioned in the purchase intend. The purchase
department then enquires with the suppliers and invites quotation. From the received quotation
mentioning the offered price, mode of payment, discount if any, time need for dispatches etc., purchase
department chooses the most appropriate by considering all the criteria.

SCM consults with accounts department about the availability of cash, payment condition, and
balance of any paid, whether the account with the supplier crossed the credit limit etc. with the
approval of finance department, Supply Chain manager then sends a purchase order to the supplier. In
case of new materials or new supplier, purchase department insist or samples to be supplied before the
purchase. These samples are tested within quality dept. and orders are given only when the sample
confirms to the required quality levels.

3.6 SYSTEMS DEPARTMENT

DCX started the computerization of its department’s way back. Personal computers with windows as
the operating system were used. But the computers of various departments are all networked. In the
year 2011, DCX went to upgrade its EDP setup further. Costume made ERP software was developed.
The installation of ERP software made the work of the departments of DCX easier. Being costume
made this ERP software, JD EDWARDS had integrated all function of the organization, production,
quality, and billing. Payroll, Accounting, stores etc. Sometimes MS Excel is also used to record
checklist and database etc. Since the usage of machines are more systems department collaborates with
IT specialists if any server issues. System department also takes initiatives in education employees
with latest versions available and upgrade their knowledge. For example MS Excel 2016, ERP JD etc.
3.7 STORE
Store is very important to arrange different items of materials in a systematic manner. Store records
information relating to receipts and issue of materials and products. Proper storage is essential for
material cost control. Store is headed by the store in charge who report to the operations manager and
to purchase manager. Each project has its own rack. Material purchasing is done as a centralized
activity and then it is supplied to stores at production centres.
Store is divided into three:
 Raw material stores.
 Quality Check- Incoming Goods Inspection
 Finished goods store.
Stores maintain proper records of their incoming raw materials. For every material an identification tag
is attached. On the identification tag following details are mentioned
1. GRIN Goods Receipt Inward Note)

2. Project name
3. Supplier name
4. Date of manufacture
5. Date of expiry
6. DCX part number
7. Quality dept. sign and seal
8. Store in charge sign and seal
In stores raw materials are tested through instruments and by naked eyes. Stores dept. is responsible to
supply to production and packing of finished goods. At Stores there are raw materials which are
maintained under room temperature and some in cold storage. Shelf materials are weekly checked for
their expiry and scraping of waste is also done by stores department. For any materials required for
assembling proper documentation is recorded and no access for other staff members till the stores.
Raw materials and finished goods are protected well at stores.
3.8 MAINTANENCE DEPARTMENT

Breakdown Maintenance
When a machine breaks down suddenly during the time of running operation, then a team of
maintenance section maintains this type of break down problem, it is called breakdown maintenance.
This type of break down can occur at any time in any machine.
Preventive Maintenance
Preventive maintenance is done to keep the machines in their ideal position. On the basis of the
breakdown history of the last six months, maintenance section creates a check list on some topic which
is also collected from break down history.
Then the maintenance section makes a schedule in the beginning of the month to maintain or calibrate
machines and this schedule is also sent to the planning department and to the user section of machines.
This preventive maintenance is done in following categories.
 Weekly,
 Monthly,
 Quarterly,
 Half yearly and
 Yearly.
Conditional Maintenance
Conditional maintenance is done on the basis of duration which is given by equipment manufacturer.
The time of this maintenance is given in Enterprise Resource Planning (ERP) software, which is called
System Applications and Products in Data Processing (SAP). But it is rarely used.
Apart from having quality system and the best practices, ‘machine maintenance’ is also a very
important area to get ‘quality’ products. Unacceptable quality of products often results from ill
maintained machine. Breakdown and preventive maintenance is primarily aimed toward reduced
downtime and increase life respectively proper machine maintenance is also necessary to avoid
causalities at the floor.
The function of PREVENTIVE MAINTENANCE includes:
 Care of the fitting
 Adjusting settings
 Oil changing
 Out ward/inward reports
 Machine configuration charts
 Input and output voltage
 Temperature
 Electricity Supply
Process input:
 Shop floor Requirements

 Process engineer Requirements
 Quality Assurance Requirements
Process of maintenance dept.

 Add new machines/tools to master list of tools/machines

 Prepare preventive maintenance plan, critical spares list and checklists.
 Conduct maintenance/validation regularly as per preventive maintenance plan.
 Coordinate for preventive maintenance with external agencies if any.
 Maintain stock for critical parts as per the list.
 Maintenance of DG and UPS.
 Attend Break down of equipment and tools.
 Updating all the maintenance Records.
 Risk Management for the Process.
Process Output:
 Spare list
 Working condition of tools and equipments
 Preventive Maintenance Reports.
Finishing
After assembly, the cables/harness now come for finishing- a key stage of cable manufacturing
process. Finishing is done to prepare the final garment according to the quality standards of the buyer
before packing it for shipment. Products which are finished products first undergo quality assurance
and with COC (Certificate of Confirmance) only product moves to packing.
Packaging
Packing is the last stage where the finished harness are packed, organized, geared up for
The shipment to the buyer, the entire process from the way a cable will be rolled to the
Final labelling is dictated by the buyer’s specifications. Buyers demand this so to achieve consistency
in the packages, and also to provide a visual value to the harness. These instructions are standardized
for a particular type of cables and sent to the customer in form of a packing manual. The
Customer forwards it to the packing in-charge along with a COC (Certificate of Confirmance)
provided by the quality department.

CHAPTER 4:
SWOT ANALYSIS

SWOT ANALYSIS
Strength:
1) The company has a good brand image among the customers.
2) Products accepted all over the world for its quality.
3) Major contribution Aerospace and Defence industry.
4) Global presence with customers and headquarters in Los Angeles.
5) The company has the direct marketing network with well established distribution system
6) Dedicated marketing force with effective promotion strategy and exhibition participation.
7) The company has fully computerized departments and production units
8) Committed work force guided by technically skilled superiors, maintaining warmness in
relation helps in delivering a combined effect.
9) High quality measures adopted, backed by a strong quality control and R & D team.
Weakness:
1. Number of working days since 5 days a week and working hours is also less.
2. Limited branches because manufacturing product is sold only to Defence and Government
sector.
3. Advertisements is backdrop because products designed are confidential
4. Strength of staff is compared to other organizations is less.
5. Location and accessibility because it situated in industrial town and it is very far from the city. It
is difficult to travel everyday for the staff those who travel from city side.
Opportunities:
1. Cable industry is in growth stage so cable industry has a greater opportunity to grow.
2. Immense opportunities as infrastructure development in India are growing at a faster pace.
3. Lots of opportunities in India than export.
4. Collaboration with Indian Air force and Defence.
5. Fully equipped to cater Aerospace, Defence, Marine and Extended Industrial Applications
6. Participation in Indian Army and Air Force Indigenization Programs
Threats:
1. Sudden fluctuations in crude price, causing fluctuations in raw material price makes difficult in
pricing strategy.
2. Industry is one among those with greater competition.
3. In the changing world of technology, sometimes a better substitute over cables may emerge.
4. All the competitors (HONEYWELL, HAL, BHEL etc.) are changing their strategies and
formulating new ones to capture new markets.
5. Government Policies may harm for example GST (Goods and Service Tax).

CHAPTER V:
FINDINGS AND SUGGESTIONS

FINDINGS AND SUGGESTIONS
 The company’s growth is at a brisk pace.

 It is a pool put together company with good management control.
 Lack of staff in the company may lead to mishandlings of goods.
 The HR manager is motivating and very encouraging to his staff.
 The marketing department should expand with new schemes.
 Very minimal promotion of their product in local.
 The HR department is open to all and accepts all job application.
 Lack of use of new technology for the labours.
Suggestions
 The company should host many exhibitions in local market to promote

themselves.
 To provide new technology to the workers.
 The company should open new branches in order to shuffle their staff in order to
bring new blood.

CHAPTER VI:
CONCLUSION

CONCLUSION
The study conducted at DCX Cable Assemblies PVT. LTD. which is the pioneer and market leader in
the cable manufacturing and harness product which helped in getting a wider outlook about the
business environment and managing an organization. It was a general study regarding all functions and
aspects of DCX. The company has five major functional departments through which it was operating.
It is found that company has a good working environment and cordial relationship is maintained
between all departments for the smooth functioning and achievement of the organization goal of
maintain the company’s brand image among the customers. SWOT analysis is also done to analyze the
Strength, Weakness, Opportunities and Threats of the organization.
DCX is made of most advance technology and up to date knowledge. Fully automated production has
been put to use long made microprocessor controlled machinery is used to for production. DCX
received the ISO mark for quality and ISO 9001 certification for quality by DQX, and AS9100C
certification. All the products are of International standard. At present company is able to later about
10% of the market requirements. In order to later the complete needs the company is planning to
increase the production level to maximum extent possible. The company is planning to increase the
present product level in local. The research and development team of DCX is engrossed in developing
new product for the international markets. This has helped them to gain valuable insight that prompt
the group to search alternative ways for manufacturing better products in a cost effective manner.

CHAPTER VII:
BIBILIOGRAPHY

BIBILIOGRAPHY
Books Referred:
Dr. Anjali Ghanekar, ORGANIZATIONAL BEHAVIOUR, 15th Edition, Everest Publications
Prof. A. P. Rao, Fundamentals of Financial Management, 14th Editions, Everest Publications
Dipak Kumar Bhattacharya, Production and Operation Management, Universities Press
Websites Referred:
 www.dcxindia.com
 www.google.com
Journals:
 DCX Cable Assemblies PVT. LTD. Company Brochure and presentation

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DCX Cable Assemblies Pvt.

DCX CABLE ASSEMBLIES PVT. LTD.

Under the guidance of

External guide Internal Guide

FACULTY OF MANAGEMENT STUDIES

Dept of BBA June-July 2017 Page 1

FACULTY OF MANAGEMENT STUDIES

This is to certify that the internship entitled

DCX CABLE ASSEMBLIES PVT. LTD.

Is a bona fide work carried by,

Name of the student: P.Naren Dath

Dept of BBA June-July 2017 Page 2

Name and Signature of the Candidate:

Dept of BBA June-July 2017 Page 3

I am personally thankful to my university for giving me the opportunity to do my internship at a place

Name of the student: P.NAREN DATH

Dept of BBA June-July 2017 Page 4

Dept of BBA June-July 2017 Page 5

Dept of BBA June-July 2017 Page 6

CHAPTERS CONTENTS PAGE

Chapter IV SWOT ANALYSIS 42

Chapter V Findings and Suggestions 44

Chapter VII BIBILIOGRAPHY 48

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1.2 INTRODUCTION OF THE ORGANIZATION

 Incorporated on December 2011 as a private enterprise at Bangalore, India.

 AS9100 REV C & ISO 9001:2008 certified organization.

 Qualified & proven IOP (Indian offset partner).

 Floor space of 30,000 SQFT.

 Global network of suppliers & customers.

1.3 ABOUT THE ORGANIZATION

DCX is a VERTICALLY INTEGRATED group of privately held companies specializing.

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Manufacturing units in DCX cable assemblies Pvt. Ltd are

 CABLE ASSEMBLY, LOOMING & WIRE HARNESS

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Key Overseas Customers:

Key Indian Customers:

1.6 Organizational Outlook

Managing Director - Mr. Raghavendra Rao

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2.1 Organizational Structure and Chart

Sr. VICE PRESIDENT

HR IT SALES FINANCE LOGISTICS

TESTING QUALITY SQA

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Human Resource Manager

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Material Management or Supply Chain Management:

MPO (Material Purchase Order)

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3.1 PRODUCTION DEPARTMENT

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Reports Generated Under PPC Department

For assembling/manufacturing operators require following documents