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KELLY
HANDERHAN,
▪ Instructor, Owner
of CyberTrain.IT

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○ ●


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● Principles of Security
● Information Security Risk Management
● Security Governance
○ Identification
○ Security strategy
○ Assessment
○Security Blueprints and
Frameworks ○ Mitigation
● Information Security Program ○ Monitoring
○ Policies, Standards, Procedures, ● Legal Considerations
Guidelines ● Knowledge Transfer
○ Roles and Responsibilities

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What is Security?


● A managed, risk-based approach to •
protecting the assets of an organization •

through applying controls relating to
○ People/Human •

○ Processes/Organizational
○ Technology/Technical
• •

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The Information Security Triad
Threats to the CIA

● Confidentiality
○ Social Engineering
○ Eavesdropping
○ Media Reuse
● Integrity
○ Corruption
○ Malicious Modification
● Availability
○ Unavailability--Redundancy
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The Elements of Information Security:
NIST SP 800-12 revision 1
● Information security supports the mission of the organization
● Information security is an integral element of sound management
● Information security protections are implemented so as to be commensurate
with risk
● Information security roles and responsibilities are made explicit
● Information security responsibilities for system owners go beyond their own
organization
● Information security requires a comprehensive an integrated approach
○ Interdependencies of security controls
○ Other interdependencies Information security is assessed and monitored
regularly
● Information security is constrained by societal and cultural factors

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● Corporate Governance
Governance
○ Providing strategic vision and direction
○ Reaching security and business objectives
○ Ensure that risks are managed appropriately and proactively
○ Verify that the enterprise’s resources are used responsibly

● Governance answers four questions:


1.Are we doing the right things?

2.Are we doing them the right way?

3.Are we getting them done well?

4.Are we getting the benefits?

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● Who is responsible for the security
within an organization?
○ Senior management

● Are we liable in the instance of a loss?


○ Due Diligence
○ Due Care
○ Prudent Person Rule

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Information Security Strategy

● A road map--Provides the starting point for the security program


● Long term perspective to help move the organization from current
state to desired state (gap analysis)
● Standard across the organization
● Aligned with business strategy/direction
● Understands the culture of the organization
● Reflects business needs and priorities

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Gap Analysis with the CMMI

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Objectives of an Information Security Strategy
Begin with an understanding of the long-term objectives of the
organization. Strategy should describe a well-articulated vision of the
desired outcomes for a security program through SMART objectives

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● Standard Framework for implementing and managing an
ISMS based on the PDCA model
● Requires senior management to
○ Systematically examine the organization's
information security risks, taking account of the
threats, vulnerabilities, and impacts;
○ Design and implement a coherent and
comprehensive suite of information security controls
and/or other forms of risk treatment (such as risk
avoidance or risk transfer) to address those risks that
are deemed unacceptable; and
○ Adopt an overarching management process to ensure
that the information security controls continue to
meet the organization's information security needs
on an ongoing basis.

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ISO 27002: The 14 Domains
● Information Security Policies ● nformation security reviews
● Organization of Information ● Communication Security
Security ● System acquisition,
● Human Resource Security development and maintenance
● Asset Management ● Supplier relationships
● Access Control
● Cryptography ● IS Incident management
● Physical and environmental ● IS aspects of BCP
security ● Compliance with legal and
● Operation Security contractual requirements

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Other Common Frameworks
● SABSA(Sherwood Applied Business
● Model originated at the Institute
Security Architecture)
for Critical Information
● TOGAF (The Open Group
Infrastructure Protection
Architecture Framework)
● Publications from NIST and ISF
● COBIT (Control Objectives for
● US Federal Information Security
Information and related
Management Act (FISMA)
Technology)
● Securing quality
● COSOERM and COSO IC
● ISO standards on quality (ISO
● Business Model for Information
9001:2000)
Security
● Six Sigma

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Information Security Program
● Provides the means for achieving strategy
● Policies/Standards/Procedures/Guidelines
● Roles and Responsibilities
● SLA's Service Level Agreements/Outsourcing
● Data Classification/Security
● C&A (Certification and Accreditation
● Auditing

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Information Security Program
● Provides the means for achieving strategy
● Policies/Standards/Procedures/Guidelines
● Roles and Responsibilities
● SLA's Service Level Agreements/Outsourcing
● Data Classification/Security
● C&A (Certification and Accreditation
● Auditing

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Types of Policy
Three main types of policies exist:

● Corporate Policy
● System Specific Policy
● Issue Specific Policy

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Issue Specific Policies
● Change Management Policy
● Acceptable Use Policy
● Privacy
● Data/System Ownership
● Separation of Duties (SOD)
● Mandatory Vacations
● Job rotation
● Least privilege
● Need to know
● Dual control
● M of N control

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Standards

● Mandatory
● Created to support policy, while
providing more specifics details.
● Reinforces policy and provides direction
● Can be internal or external

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Procedures

● Mandatory
● Step by step directives on how to
accomplish an end-result.
● Detail the “how-to” of meeting the
policy, standards and guidelines

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Guidelines

● Not Mandatory
● Suggestive in Nature
● Recommended actions and guides to users
● “Best Practices”

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Guidelines

Procedures: How ?

Standards: What?

Policies: Why?

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Baselines

● Mandatory
● Minimum acceptable security configuration for
a system or process
● The purpose of security classification is to
determine and assign the necessary baseline
configuration to protect the data

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Senior Management’s Responsibilities

● Senior Management is ultimately responsible to:


○ Provide oversight
○ Provide funding and support
○ Ensure testing (and that appropriate results are achieved)
○ Prioritize business functions
○ Establish a common vision/strategy/framework for the
enterprise
○ “Sign off” on Policy, BIA and other organizational documents

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Steering Committee
● Oversight of Information Security Program
● Acts as Liaison between Management,
Business, Information Technology, and
Information Security
● Assess and incorporate results of the risk
assessment activity
● into the decision-making process
● Ensures all stakeholder interests are
addressed
● Oversees compliance activities

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Chief Information Security Officer (CISO)

● Strategic Planning
● Policy Development
● Technology Assessments
● Process Improvement
● Acquisitions
● Capital Planning
● Security

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Information Security Manager

● Functional Manager, responsible for achieving for determining the “how”

● Play a leading role in introducing an appropriate, structured methodology

● Act as major consultants in support of senior management

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Business Managers
● Responsible for business operations

● Provide direction to ensure security is implemented in such a way as to meet


business objectives

● Responsible for security enforcement and direction

● Responsible for day-to-day


○ Monitoring
○ Reporting
○ Disciplinary actions
○ Compliance

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Security Practitioners

● Responsible for proper implementation of security requirements in their


IT systems

● Support or use the risk management process to identify and assess new
potential risk and implement new security controls as needed to
safeguard their IT systems

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Auditors
● Objective Evaluation of controls and
policies to ensure that they are being
implemented and are effective.
● If internal auditing is in place, auditors
should not report to the head of a
business unit, but rather to the Chief
Operating Officer or some other entity
without direct stake in result
● Auditors document and do not modify

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Security Trainers
● Must understand the risk management
process
● Develop appropriate training materials
● Conduct security trainings and
awareness programs catered to roles
within the organization
● Incorporate risk assessment into training
programs to educate the end users
● Encourage users to report violations

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Information security risk management, or ISRM, is the
process of managing risks associated with the use of
information technology. It involves identifying,
assessing, and treating risks to the confidentiality,
integrity, and availability of an organization's assets.

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Risk Definitions
● Asset: Anything of Value to the company
● Vulnerability: A weakness; the absence of a safeguard
● Threat: Something that could pose loss to all or part of an asset
● Threat Agent: What carries out the attack
● Exploit: An instance of compromise
● Risk: The probability of a threat materializing
● Controls: Physical, Administrative, and Technical Protections
○ Safeguards
○ Countermeasure
● Total Risk: The risk that exists before any control is implemented
● Residual Risk: Leftover risk after applying a control
● Secondary Risk: When one risk response triggers another risk event
○ Incident: A risk event that has transpired

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Risk Management Steps
● Risk Identification ● Risk Mitigation/Response
○ Identify and determine the ○ Reduce
value for assets
○ Identify Threats and ○ Accept
Vulnerabilities ○ Transfer
○ Avoid
○ Reject
● Risk Assessment (Value)
○ Qualitative vs. Quantitative
● Ongoing Controls Evaluation

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Risk Assessment Process

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FIRST

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Risk Assessment/Analysis
● Qualitative
○ Subjective analysis to help prioritize probability and impact
of risk events.
○ May use Delphi Technique
● Quantitative:
○ Providing a dollar value to a particular risk event.
○ Much more sophisticated in nature, a quantitative analysis
if much more difficult and requires a special skill set
○ Business decisions are made on a quantitative analysis
○ Can't exist on its own. Quantitative analysis depends on
qualitative information

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Assess risks based on subjective
input
Uses terms like high, medium, low
Inexpensive, and quick way to begin
the prioritization and ranking of risks

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Quantitative Analysis
● More experience required than with Qualitative
● Involves calculations to determine a dollar value associated with
each risk event
● Business Decisions are made on this type of analysis
● Goal is to the dollar value of a risk and use that amount to
determine what the best control is for a particular asset
● Necessary for a cost/benefit analysis

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Quantitative Analysis Formulas and Terms
● (AV) Asset Value: Dollar figure that represents what the asset is worth to the
organization
● (EF) Exposure Factor: The percentage of loss that is expected to result in the
manifestation of a particular risk event.
● (SLE) Single Loss Expectancy: Dollar figure that represents the cost of a single
occurrence of a threat instance
● (ARO) Annual Rate of Occurrence: How often the threat is expected to materialize
● (ALE) Annual Loss Expectancy: Cost per year as a result of the threat
● (TCO) Total Cost of Ownership is the total cost of implementing a safeguard. Often in
addition to initial costs, there are ongoing maintenance fees as well.
● (ROI) Return on Investment: Amount of money saved by implementation of a
safeguard. Sometimes referred to as the value of the safeguard/control.

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Quantitative Analysis Formulas
● SLE = AV * EF
● ALE = SLE * ARO

TCO = Initial Cost of Control + Yearly fees


ROI= Return on Investment:
ALE (before implementing control)
– ALE (after implementing control)
– cost of control
= ROI (Value of Control)

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Steps for Quantitative Analysis

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Risk Mitigation and Response

Risk Assessment will dictate the appropriate risk response


● Reduce
● Avoidance
● Transfer
● Accept
● Rejection

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**The ultimate risk reduction is avoidance

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Risk transference is a decision to reduce loss
through sharing that risk with another organization

SLAs (Service Level Agreements) and contracts


establish the degree of transference

Remember: You can’t transfer liability

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Examples of KRI
– •





– –

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Risk Management Process Review
● Risk Assessment
○ usually the most difficult to accomplish
○ Many unknowns
○ Necessary effort of gathering the right data
● Risk Analysis:
○ can be done qualitatively and/or quantitatively
● Risk Mitigation
○ Take steps to reduce risk to acceptable level
● Risk Monitoring
***Remember - Risk must be managed, since it cannot be totally
eliminated

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Liabilities – who is at fault?
● Failure of management to execute Due Care and/or Due
Diligence can be termed negligence
○ Culpable negligence is often used to prove liability
● Prudent Man Rule
○ Perform duties that prudent people would exercise
in similar circumstances
○ Example: Due Diligence: researching industry
standards and best practices
○ Due Care: setting and enforcing policy to bring
organization into compliance
● Downstream Liabilities
● Integrated technology with other companies can
extend one’s responsibility outside the normal bounds

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Types of Laws

● Criminal
● Civil
● Regulatory
● Intellectual Property

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Criminal Law
● Beyond a reasonable doubt—can be difficult to meet this
burden of proof in computer-related crimes
● Penalties: Financial, Jail-time, death
○ Felonies: More serious of the two. Often penalty results in
incarceration of at least a year.
○ Misdemeanors: Normally the less serious of the two with fines
or jail-time of less than one year.
● The Goal of criminal penalties is:
○ Punishment
○ Deterrence

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Civil (Tort) Law
● Preponderance of evidence
● Damages
○ Compensatory: Paid for the actual damage which was suffered
by a victim, including attorney fees, loss of profits, medical
costs, investigative costs, etc.
○ Punitive: Designed as a punishment for the offender
○ Statutory: an amount stipulated within the law rather than
calculated based on the degree of harm to the plaintiff. Often,
statutory damages are awarded for acts in which it is difficult
to determine the value of the harm to the victim.
● Liability, Due Care, Due Diligence, Prudent Person Rule
are all pertinent to civil law , as well as administrative law

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Administrative (Regulatory) Law

● Defines standards of performance and regulates conduct


for specific industries
○ Banking (Basel II)
○ Energy (EPAct) of 2005
○ Health Care (HIPAA)
● Burden of Proof is “More likely than not”
● Penalties consist of financial or imprisonment

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Intellectual Property
● Intellectual Property Law
○ Protecting products of the mind
○ Company must take steps to protect resources covered by
these laws or these laws may not protect them
● Main international organization run by the UN is the
World Intellectual Property Organization (WIPO)
● Licensing is the most prevalent violation, followed by
plagiarism, piracy and corporate espionage

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Trade Secret

● Resource must provide competitive value


● Must be reasonably protected from unauthorized use
or disclosure
● Proprietary to a company and important for survival
● Must be genuine and not obvious

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Copyright
● Copyright
○ Copyright protections lasts for the lifetime of the author plus 70 years or 75 years
for corporations
○ Work does not need to be registered or published to be protected.
○ Protects expression of ideas rather than the ideas themselves
○ Author to control how work is distributed, reproduced, used
○ Protects the expression of the resource instead of the resource itself
● Two Limitations on Copyright:
○ First sale
○ Fair Use

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Trademark

● Protect word, name, symbol, sound, shape, color or


combination used to identify product to distinguish
from others
● Protect from someone stealing another company’s
“look and feel”
● Corporate Brands and operating system logos
● Trademark Law Treaty Implementation Act protects
trademarks internationally

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Patent
• Originally valid for 17 years, but are now valid for 20 years
• Protection for those who have legal ownership of an invention
• Invention must be novel and non-obvious
• Owner has exclusive control of invention for 20 years
• Cryptographic algorithm
• The strongest form of protection
• Published to stimulate other inventions
• PCT (Patent Cooperation Treaty) has been adopted by over 130
countries to provide the international protection of patents
• No organization enforces patents. It is up to the owner to purse
the patent rights through the legal system

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Export/Import Restrictions
● Export restriction
○ WASSENAAR Agreement makes it illegal to export munitions to terrorist
sponsored nations
○ Exporting of cryptographic software is allowed to non-government
end-users of other countries
○ No exporting of strong encryption software to terrorists states
● Import restriction
○ In many countries, the import of cryptographic tools with strong
encryption requires a copy of the private keys be provided to law
enforcement
○ US Safe Harbor Laws

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Privacy Issues – Employee Monitoring
● Notify of monitoring that may be
● Local labor laws related to
used, or do not monitor the
privacy cannot be violated
employees at all
● Be mindful of the reasonable
○ Banner and security awareness
expectation of privacy (REP)
○ Ensure that monitoring is lawful
○ Gain an employee waiver by
○ Do not target individuals in
signature on policies, etc.
monitoring

● Monitor work-related events:


○ Keystroke, Cameras, Badges,
Telephone, E-mail

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HIPAA (Health Insurance Portability and Accountability Act)

● Applies to
○ Health Insurers
○ Health Providers
○ Health care clearinghouses (claim processing
agencies)
○ As of 2009, covered entities must disclose security
breaches regarding personal information
● Liabilities cannot be outsourced

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Gramm-Leach-Bliley Financial Services
Modernization Act
● Known as GLBA
● Requires financial agencies to better protect customer’s PII
(Personally Identifiable Information)
● Three Rules:
○ Financial Privacy rule-Requires financial institutions to provide information
to customers regarding how PII is protected
○ Safeguards Rule-Requires each financial institution to have a formal written
security plan detailing how customer PII will be safeguarded
○ Pretexting Protection-Addresses social engineering and requires methods
be in place to limit information that can be obtained by this type of attack

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PCI DSS (Payment Card Industry Data Security
Standard)
● Not a legal mandate
● Payment Card Industry self-regulates its own security
standards
● Applies to any business worldwide that transmits,
processes or stores payment card transactions to
conduct business with customers
● Compliance is enforced by the payment card vendor
● Compliance requirements are dictated by the number of
transactions, as well as any previous security issues

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PCI DSS Principles
● Six Core Principles:
○ Build and maintain a secure network
○ Protect cardholder data
○ Maintain a vulnerability management program
○ Implement strong access control measures
○ Regularly monitor and test the networks
○ Maintain an Information security policy

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Disclosure

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Knowledge Transfer

● Awareness, Training, Education


“People are often the weakest link in securing information. Awareness of
the need to protect information, training in the skills needed to operate
them securely, and education in security measures and practices are of
critical importance for the success of an organization’s security program.”

● The Goal of Knowledge Transfer is to modify employee behavior

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Being Aware of the Rules

Security Awareness Training:


● Employees cannot and will not follow the directives and
procedures, if they do not know about them
● Employees must know expectations and ramifications, if not met
● Employee recognition award program
● Part of due care
● Administrative control

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Awareness/Training/ Education Benefits

Overriding Benefits:
● Modifies employee behavior and improves attitudes towards
information security
● Increases ability to hold employees accountable for their actions
● Raises collective security awareness level of the organization

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● Principles of Security ● Information Security Risk Management
● Security Governance ○ Identification
○ Security strategy ○ Assessment
○Security Blueprints and ○ Mitigation
Frameworks
○ Monitoring
● Information Security Program
● Legal Considerations
○ Policies, Standards, Procedures,
Guidelines ● Knowledge Transfer
○ Roles and Responsibilities

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Top Secret Grave damage to national security—Blueprints of
wartime weapons, Spy satellite information

Secret Serious Damage to national security—Troop


movements

Confidential Data exempt from Freedom of Information Act. Would


cause damage to national security

Sensitive but Unclassified (SBU) Minor Secret. No national damage. Personnel


information

Unclassified Not sensitive. Recruiting processes

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Confidential Company Secrets. Serious implications if this
information is released.

Private Personal information of employees within an organization

Sensitive Financial Information, Forecasts, Project-related


Information

Public Disclosure is not necessarily welcome, but the impact


would not have an adverse affect

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Data Media

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• Storage
Architectures
• Data Retention

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(8675309)
(8675309)

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Security
Association

There will be at least two SAs for every secure connection

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➔ ➔



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Threats:
•Theft
•Unauthorized Access
•Vandalism
•Sniffing
•Interference
•Data Emanation

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• •
• •
• •

• •
• •




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Point to point link between two networks. It adds

•Data encapsulation – GRE tunnels encapsulate packets that allow protocols to


traverse an incompatible network. For example, to route IPv4 packets across a
network that only uses IPv6.
•Simplicity – GRE tunnels lack mechanisms related to flow-control and security
by default. This lack of features can ease the configuration process. However,
you probably don’t want to transfer data in an unencrypted form across a public
network; therefore, GRE tunnels can be supplemented by the IPSec suite of
protocols for security purposes. In addition, GRE tunnels can forward data from
non-contiguous networks through a single tunnel, which is something VPNs
cannot do.
•Multicast traffic forwarding – GRE tunnels can be used to forward multicast
traffic, whereas a VPN cannot. Because of this, multicast traffic such as
advertisements sent by routing protocols can be easily transferred between
remote sites when using a GRE tunnel.

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• •
• •












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•Rely upon synchronizing with
authentication server.
Frequently time based, but could be
event based
•If damaged, or battery fails, must be
re-synchronized
•Authentication server knows what
“password” to expect based on time or
event.

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• … …


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• Mean time between failure = 785
days; Mean time to repair = 16 Hours


Mean time between failure =650
• days; Mean time to repair = 12 Hours


Mean time between failure =652
• days; Mean time to repair = 24 Hours

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Domain 1 Part II
Business
Continuity and
Disaster Recovery
Planning

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BCP vs. DRP
● Business Continuity Planning: ● Disaster Recovery Planning:
○ Focuses on sustaining ○ The goal is to minimize the
operations and protecting the effects of a disaster and to
viability of the business take the necessary steps to
following a disaster, until ensure that the resources,
normal business conditions can personnel and business
be restored. The BCP is an processes are able to resume
“umbrella” term that includes operations in a timely
many other plans including the manner. Deals with the
DRP. Long Term focused immediate aftermath of the
disaster, and is often IT
focused. Short Term
focused

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BCP Relationship to Risk Management

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Categories of Disruptions
● Non-disaster: Inconvenience. Hard drive failure
○ Disruption of service
○ Device malfunction
● Emergency/Crisis
○ Urgent, immediate event where there is the potential for loss of life or property
● Disaster
○ Entire facility unusable for a day or longer
● Catastrophe
○ Destroys facility
● A company should understand and be prepared for each category
● ANYONE CAN DECLARE AN EMERGENCY, ONLY THE BCP COORDINATOR CAN DECLARE A
DISASTER (Anyone can pull the fire alarm or trigger an emergency alarm. Only the BCP coordinator or
someone specified in the BCP can declare a disaster which will then trigger failover to another facility)

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BCP Frameworks
● Standards help solve issues of inconsistency in terms,
definitions and documents (within the organization)
● The following institutes will provide guidance on
BCP/DRP:
○ DRII (Disaster Recovery Institute International)
○ NIST 800-34 rev 1
○ ISO 27031
○ BCI GPG (Business Continuity International Good Practice
Guidelines)
○ ISC2.org Four Processes of Business Continuity

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7 Phases of Business Continuity Plan NIST SP
800-34 revision 1

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NIST SP 800-34 revision 1

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The ISC2 Four Business Continuity Planning
Processes

1. Project scope and planning


2. Business impact assessment
3. Continuity planning
4. Approval and implementation

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Step 1: Project Scope and Planning
● Acquire BCP Policy Statement from Senior Management
● Business Organization Analysis: Structured analysis of the
business organizational assets.
● BCP Team Creation, including Project Manager. Should be
cross-functional team, including representation of senior
management
● An assessment of the resources available and commitment to
support the BCP Process from Senior Management
● An analysis of the legal and regulatory landscape that governs
an organization’s response to a catastrophic event
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Step 1: Project Scope and Planning: Business
Organizational Analysis
● Business Organizational Analysis provides:
○ The groundwork necessary to help identify potential members of the BCP
team (see the next section).
○ Second, it provides the foundation for the remainder of the BCP processes.
● Evaluates considerations such as:
● Operational departments that are responsible for the core services
● Critical support services,
● Senior executives and other key individuals essential for the ongoing viability of
the organization

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Step 1: Project Scope and Planning: BCP Team
Selection
● Representatives from each of the organization’s departments
responsible for the core services performed by the business
● Representatives from the key support departments identified by
the organizational analysis
● IT representatives with technical expertise in areas covered by
the BCP
● Security representatives with knowledge of the BCP process
● Legal representatives familiar with corporate legal, regulatory,
and contractual responsibilities
● Representatives from senior management

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Step 1: Project Scope and Planning: BCP Assess
Resource Needs
BCP Development The BCP team will require some resources to perform the four elements of the BCP process
(project scope and planning, business impact assessment, continuity planning, and approval and
implementation). It’s more than likely that the major resource consumed by this BCP phase will be effort expended
by members of the BCP team and the support staff they call on to assist in the development of the plan.

BCP Testing, Training, and Maintenance The testing, training, and maintenance phases of BCP will require some
hardware and software commitments, but once again, the major commitment in this phase will be effort on the
part of the employees involved in those
activities.

BCP Implementation When a disaster strikes and the BCP team deems it necessary to conduct a full-scale
implementation of the business continuity plan, this implementation will require significant resources. This
includes a large amount of effort (BCP will likely
become the focus of a large part, if not all, of the organization) and the utilization of hard resources. For this
reason, it’s important that the team uses its BCP implementation powers judiciously yet decisively.

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Step 1: Project Scope and Planning: Legal and
Regulatory Compliance

● Senior management has the ultimate legal responsibility. They


may be:
● Held responsible and liable under various laws and regulations
● Sued by their stockholders if not managing with due diligence
and due care
● Sued by employees or families in the event of injury or loss of life

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BCP Regulation Examples

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Step 2: Business Impact Assessment

● Identifies and prioritizes all business processes/resources


based on criticality
● Risk Identification
○ Internal vs. 3rd Party
○ Probability and Impact
● Categorizes processes/resources based on criticality
● Defines quantitative metrics to assist with prioritizing
recovery focus
● BIA will help prioritize recovery priorities

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Step 2: Business Impact Assessment: Identify
Prioritie
• Create an in-depth list of business processes and their impact on the
organization
• Often delegated to individual departments for accuracy and buy-in
• Criticality is driven by the amount of loss the organization will suffer
if the resource is unavailable
• MTD/MTO: Maximum Tolerable Downtime/Outage: Longest time
the function can be inoperable before causing a loss to senior
management that is unacceptable
• RTO Recovery Time Objective: This is the amount of time in
which you think you can feasibly recover the function in the event
of a disruption (must be less than MTD)
• RPO Recovery Point Objective: Tolerance for data loss
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Goals of the BIA

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Step 2: Business Impact Assessment: Risk Identification

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Step 2: Business Impact Assessment: Risk
Associated with Procurements and the Cloud
● Evaluate CSP’s business continuity plan--Examine SLA
● Verify controls in place to meet obligations in person or through
independent audit made available as SOCs (Service Organizational
Controls)

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Step 2: Business Impact Assessment:
Probability and Impact Assessment
• Asset Value * Probability * Impact= Total Risk
• Total Risk* Controls Gap= Residual Risk
• AV=Asset Value
• Probability=ARO
• Impact EF
• SLE Single Loss Expectancy
• ALE annual Loss Expectancy

• Remember, some losses can’t be quantified

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Step 2: Business Impact Assessment:
Resource Prioritization
• Qualitative Analysis can be used to prioritize risk
• Quantitative Analysis is need to perform cost/benefit analysis and
to provide justification for mitigation strategies

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Step 3: Continuity Planning
• Strategy development
• Provisions and processes
• Plan approval
• Plan implementation
• Training and education

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Step 3: Continuity Planning: Strategy Development
• Examines the BIA for metrics and maps controls to meet the
objectives
• Determine appropriate responses:
• Reduce
• Assign/Transfer
• Accept
• Reject
• Some risks will have to be accepted (based on cost/benefit)
while other require a more active strategy

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Step 3: Continuity Planning: Provisions and
Processes
• BCP designs the specific procedures necessary to mitigate the risks to a level that is
acceptable to senior management.
• Three assets :
• People—first priority always
• Buildings/Facilities
• Hardening Provisions—mitigating harm to facility
• Alternate sites
• Mirrored
• Leased sites
• Cold
• Warm
• Hot
• Infrastructure
• Redundancy of Critical Systems and Services
• Recovery strategies
• Failover/Failback
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Step 3: Continuity Planning: Facility Recovery
• Dedicated site owned or operated by the organization
• Reciprocal agreement or memorandum of agreement with
an internal or external entity
• Commercially leased facility
• Hot
• Warm
• Cold
• MOAs or SLAs
should be obtained
from the provider

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Step 3: Continuity Planning: Infrastructure
• Infrastructure supports the critical elements of the
business. Servers, systems, routers, switches, processes,
architecture
• High Availability
• Redundancy
• Resiliency
• Fault Tolerance
• Hardened Systems
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Step 4: Plan Approval and Implementation
• Plan Approval
• If possible, CEO should endorse plan
• Otherwise another senior officer
• Indicates dedication of the business to the process of business
continuity planning
• Plan Implementation
• Create Implementation guide/schedule
• Deploy resources
• Supervise maintenance of plan
• Train and Educate Employees
• Distribute plan on need to know basis
• Everyone should get at least an overview
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Business Continuity Plan Sub-Plans
Sub-plans of BCP have 3 main purposes:
• Protect
• Crisis Communication Plan
• OEP (Occupant Emergency Plan)
• Recover
• BRP (Business Recovery Plan)
• DRP (Disaster Recovery Plan)
• Continuity of Support Plan/IT Contingency Plan
• Sustain
• COOP (Continuity of Operations Plan)

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Business Continuity Plan Sub-Plans: Protect
•Crisis Communications Plan
Purpose: Disseminate necessary information
•Occupant Emergency Plan (OEP)
Purpose: Provide coordinated procedures for minimizing
loss of life or injury and protecting property damage in
response to a physical threat

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Business Continuity Sub plans: Recover
• Business Recovery (or Resumption) Plan (BRP)
Purpose: Provide procedures for recovering business operations immediately following a
disaster
• Continuity of Support Plan/IT Contingency Plan
Purpose: Provide procedures and capabilities for recovering a major application or general
support system

• Cyber Incident Response Plan


Purpose: Provide strategies to detect, respond to, and limit consequences of malicious cyber
incident
Scope: Focuses on information security responses to incidents affecting systems and/or
networks
• Disaster Recovery Plan (DRP)
Purpose: Provide detailed procedures to facilitate recovery of capabilities at an alternate site

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Business Continuity Sub-plans: Sustain
Continuity of Operations Plan (COOP)
Purpose: Provide procedures and capabilities to sustain an
organization’s essential, strategic functions at an alternate
site for up to 30 days. This term is sometimes used in US
Government to refer to the field of Business Continuity
Management, but per NIST 800-34, it is a unique sub-plan of
the BCP. **Note, BCP addresses ALL business processes, not
just mission critical.
Scope: Addresses the subset of an organization’s missions
that are deemed most critical; usually written at headquarters
level; not IT focused.

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NIST 800-34
Interrelationship of the Plans

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Roles and Responsibilities

•Senior Executive Management


• Consistent support and final approval of plans
• Setting the business continuity policy
• Prioritizing critical business functions
• Allocating sufficient resources and personnel
• Providing oversight for and approving the BCP
• Directing and reviewing test results
• Ensuring maintenance of a current plan

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Roles and Responsibilities

● Senior Functional Management


○ Develop and document maintenance and testing strategy
○ Identify and prioritize mission-critical systems
○ Monitor progress of plan development and execution
○ Ensure periodic tests
○ Create the various teams necessary to execute the plans

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Roles and Responsibilities
•BCP Steering Committee
•Conduct the BIA
•Coordinate with department representatives
•Should include:
• Business units
• Senior management
• IT department
• Security department
• Communications department
• Legal department

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DRP Teams

Teams:
• Rescue: Responsible for dealing with the immediacy of
disaster—employee evacuation, “crashing” the server room, etc
• Recovery: Responsible for getting the alternate facility up and
running and restoring the most critical services first.
• Salvage: Responsible for the return of operations to the original
or permanent facility (reconstitution)

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Developing the Teams
● Management should appoint members

● Each member must understand the goals of the plan and be


familiar with the department they are responsible for

● Agreed upon prior to the event:


● Who will talk to the media, customers, shareholders
● Who will setup alternative communication methods
● Who will setup the offsite facility
● Established agreements with off-site facilities should be in place

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Types of Tests
● Checklist Test
● Copies of plan distributed to different departments
● Functional managers review

● Structured Walk-Through (Table Top) Test


● Representatives from each department go over the plan

● Simulation Test
● Going through a disaster scenario
● Continues up to the actual relocation to an offsite facility

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Types of Tests

•Parallel Test
• Systems moved to alternate site, and processing
takes place there

•Full-Interruption Test
• Original site shut down
• All of processing moved to offsite facility

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Post-incident Review
•After a test or disaster has taken place:
• Focus on how to improve

• What should have happened

• What should happen next

• Not who’s fault it was; this is not productive

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Maintaining the BCP

•Keeping plan in date


•Make it a part of business meetings and decisions
•Centralize responsibility for updates
•Part of job description
•Personnel evaluations
•Report regularly
•Audits
•As plans get revised, original copies should be
retrieved and destroyed

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474







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Columns & Rows (a.k.a. Attributes & Tuples)

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