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www.joramco.com

COMMITTED

TO EXCELLENCE

www.joramco.com COMMITTED TO EXCELLENCE
www.joramco.com COMMITTED TO EXCELLENCE
www.joramco.com COMMITTED TO EXCELLENCE
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2012 Company restructured and introduced new quality and efficiency programs 1963 Was established as the

2012

Company restructured and introduced new

quality and efficiency programs

1963

Was established as the Jordanian flag carrier’s engineering unit at Amman Marka Airport

2017

Added the B737 MAX capability

2007

Doubled capacity by adding two large bays

2015

Added the B787

capability/ A-Check

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2008

Added the Embraer capabilities

(170/175/190/195)

2005

2018

Added the B787 capability/ C-Check

Privatized and started continuous improvement program by Oliver Wyman

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2016

08 07 09 83
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07
09
83

2007

Initiated Joramco Academy in association with AST of Perth, Scotland

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ABOUT JORAMCO

With more than 50 years of experience, Joramco has built a sturdy record as an independent, leading commercial aircraft maintenance, repair and overhaul (MRO) facility serving a wide range of customers in the Middle East, Europe, Asia, Africa, Russia and the CIS countries, offering services on several aircraft models from the Airbus, Boeing and Embraer fleets.

Strategically located in a free zone area in Queen Alia International Airport in Amman, Jordan, Joramco has an infrastructure of five hangars that can accommodate up to 15 aircraft. Joramco is certified by a number of international authorities including the European Aviation Safety Agency (EASA) and the U.S. Federal Aviation Administration (FAA) in addition to the approval of Jordan’s Civil Aviation Regulatory Commission (JCARC).

Joramco strives to continuously expand capabilities and provide customers with flexible and high quality services at competitive prices capitalizing on its highly skilled and experienced manpower and technologies.

1983

Moved to a purpose-built facility at Queen Alia International Airport

2009

Added additional

A330 capabilities

Became part of the globally recognized Dubai Aerospace Enterprise

2018

Our transformation

journey started

2006

Added capability on B737 (Classic and NG), A300 and

A330

2013

Acquired several

2008 long-term contracts

Automated processes by implementing a specialized MRO IT system

OUR VISION

We continuously strive to be the global independent world-class MRO and technical aviation service partner of choice by delivering safe, efficient, flexible and technology-enabled quality services to our customers, with responsibility towards the environment, the society and the shareholders.

We will perpetually grow by investing in our people in order to develop a distinguished, passionate, dedicated and highly competent team.

passionate, dedicated and highly competent team. OUR PROMISE � Flexibility (transparency, personalized

OUR PROMISE

Flexibility (transparency, personalized interaction, total account management)

Quality of work (highly skilled workforce, long experience)

Price competitiveness (low cost base)

Commitment to TAT (automated processes)

Geographical location (strategic location, a free zone area in QAIA)

Growing capabilities

OUR VALUES

OUR VALUES PEOPLE We believe that our people are integral to our success and we are

PEOPLE

We believe that our people are integral to our success and we are committed to their well-being. We develop talent, giving them the opportunity to grow within the organization. We work together as a passionate, dedicated and loyal team that respects and appreciates each other.

and loyal team that respects and appreciates each other. CUSTOMER We listen to our customer and

CUSTOMER

We listen to our customer and deliver flexible solutions. We are transparent and seek to earn long-term partnerships based on trust and shared values.

long-term partnerships based on trust and shared values. EXCELLENCE INTEGRITY We are committed to quality and

EXCELLENCE

partnerships based on trust and shared values. EXCELLENCE INTEGRITY We are committed to quality and safety.

INTEGRITY

We are committed to quality and safety. That will always remain our guiding principle for delivering excellence to our customers.

We are committed to honest, fair, responsible and ethical practices in all our dealings with all our stakeholders.

practices in all our dealings with all our stakeholders. SOCIETY & ENVIRONMENT We are active in
practices in all our dealings with all our stakeholders. SOCIETY & ENVIRONMENT We are active in
practices in all our dealings with all our stakeholders. SOCIETY & ENVIRONMENT We are active in

SOCIETY &

ENVIRONMENT

We are active in giving back to our community and in protecting the environment through an effective sustainability program.

OUR PEOPLE

With a workforce of approximately 1,000 staff working at the Queen Alia International Airport facility, Joramco offers a variety of aircraft maintenance products and services that cover a broad range of aircraft types to our regional and international customers.

Joramco’s 100% Jordanian workforce are highly skilled, service-oriented and dedicated. They are the backbone of the company with a wealth of experience drawn from serving the needs of major airlines and operators over the decades.

the needs of major airlines and operators over the decades. As part of Joramco’s workforce development
the needs of major airlines and operators over the decades. As part of Joramco’s workforce development

As part of Joramco’s workforce development plan, its employees are provided with extensive annual training. Joramco constantly invests in building the competencies of its employees to guarantee that the best and most flexible MRO services are delivered to its customers.

CAPABILITIES

Joramco’s 30,000 m2 hangar space can accommodate up to 15 aircraft at any time. Fully equipped and supported by a large number of certified professionals, Joramco offers all levels of aircraft maintenance services for:

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offers all levels of aircraft maintenance services for: 10   Aircraft Model Engine A300-600 GE CF6-80
offers all levels of aircraft maintenance services for: 10   Aircraft Model Engine A300-600 GE CF6-80
 

Aircraft Model

Engine

A300-600

GE CF6-80 or PW 4000

A310

GE CF6-80 or PW 4000 or Trent 700

A320 Family GE CFM56 or V2500

A320 Family

GE CFM56 or V2500

A330

PW 4000 or GE CF6-80E or Trent 700

A340

GE CFM56

 

B737-classic

GE CFM56

B737-NG GE CFM56

B737-NG

GE CFM56

B737 Max

CFP LEAP -1B

 

B787-8/9

Genx-1B

ERJ 170 GE CF34-8E

ERJ 170

GE CF34-8E

ERJ 190

GE CF34-10E

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APPROVALS

Joramco is certified to provide maintenance on a wide range of aircraft and engine types by the Jordanian Civil Aviation Regulatory Commission (JCARC), the European Aviation Safety Agency (EASA), the US Federal Aviation Administration (FAA), beside the UAE GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities.

GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities. 12
GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities. 12
GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities. 12
GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities. 12
GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities. 12

PRODUCTS AND SERVICES

With over 50 years of experience, Joramco offers a wide array of products and services ranging from line maintenance up to complete overhaul of aircraft and components.

Joramco’s hangars are fully fitted with the necessary tools and equipment and staffed by highly trained mechanics that are certified to perform main tasks on a wide range of aircraft types and components.

main tasks on a wide range of aircraft types and components. The service spectrum covers four
main tasks on a wide range of aircraft types and components. The service spectrum covers four
The service spectrum covers four product divisions: • Base Maintenance and Modifications • Line Maintenance
The service spectrum covers four product divisions:
• Base Maintenance and Modifications
• Line Maintenance
• Component and Aerospace Systems Maintenance
• Maintenance Management and Engineering Services

BASE MAINTENANCE AND MODIFICATIONS

Our engineers and technicians are capable of carrying base and heavy maintenance services up to “D” checks, 12-year inspection for different aircraft types; base and heavy maintenance services include:

aircraft types; base and heavy maintenance services include: • Composite repairs • Structural inspection,
aircraft types; base and heavy maintenance services include: • Composite repairs • Structural inspection,
• Composite repairs • Structural inspection, modifications and major repairs • IFE modifications • Cabin
• Composite repairs
• Structural inspection, modifications and major repairs
• IFE modifications
• Cabin reconfiguration and interior refurbishment
• Non-Destructive Testing (NDT)
• Avionics modifications and upgrades
• Wi-Fi broadband modifications
• All levels of airframe maintenance
• Skin panel replacement
• Aircraft painting and polishing

LINE MAINTENANCE SERVICES

At Joramco, we provide 24/7 Line Maintenance Support services to the operators at Queen Alia International Airport. Our skilled and certified technicians are qualified to “release to service” under the local JCARC release requirements, EASA and the FAA regulations.

• Daily and Weekly Checks • Technical Handling • Pre-Departure Inspection • Transit Checks
• Daily and Weekly Checks
• Technical Handling
• Pre-Departure Inspection
• Transit Checks
regulations. • Daily and Weekly Checks • Technical Handling • Pre-Departure Inspection • Transit Checks 18
regulations. • Daily and Weekly Checks • Technical Handling • Pre-Departure Inspection • Transit Checks 18

COMPONENT AND AEROSPACE SYSTEMS MAINTENANCE

Joramco has established the capabilities to service more than 16,000 components in avionics, mechanical instruments, electronics, hydraulics, pneumatics, seats, tires and brakes, etc.

• Avionics Systems • Mechanical Systems • Safety Equipment • Wheels and Brakes • Aircraft
• Avionics Systems
• Mechanical Systems
• Safety Equipment
• Wheels and Brakes
• Aircraft Structures
• Cabin Equipment and Appearance
• Specialized Services
• Wheels and Brakes • Aircraft Structures • Cabin Equipment and Appearance • Specialized Services 20
• Wheels and Brakes • Aircraft Structures • Cabin Equipment and Appearance • Specialized Services 20

MAINTENANCE MANAGEMENT AND ENGINEERING SERVICES

Joramco provides engineering services in recognition of the Continuing Airworthiness Management requirements prescribed by the European Aviation Safety Agency (EASA) as Part M Subpart G, also known as the Continuing Airworthiness Management Organization (CAMO).

By outsourcing CAMO services, our customers will be able to remain focused on their core operations and monitor the technical performance of their fleet, thus, improving reliability and reducing cost.

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fleet, thus, improving reliability and reducing cost. 22 These services include: • Maintenance Program Management
fleet, thus, improving reliability and reducing cost. 22 These services include: • Maintenance Program Management

These services include:

• Maintenance Program Management

• Continuing Airworthiness and Fleet Configuration Management

• Maintenance Program Effectiveness

• General Technical Consultancy and Advisory Assistance and Support

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PARTNERS

To support and enhance its capabilities and services, Joramco works with the most reputable original equipment manufacturers and parts suppliers in the industry to extend to its customers outstanding product quality and the latest technology at competitive prices.

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quality and the latest technology at competitive prices. 24 • Messier-Bugatti-Dowty Messier-Bugatti-Dowty admitted

• Messier-Bugatti-Dowty

Messier-Bugatti-Dowty admitted Joramco to the independent network referred to as Support Partner Overhaul Trader “S.P.O.T. Partner” network, and appointed Joramco as a provider of repair and overhaul field services for the OEM Products (Messier-Bugatti-Dowty wheels and carbon brakes).

Products (Messier-Bugatti-Dowty wheels and carbon brakes). • Eaton Aerospace Eaton Aerospace LLC appointed Joramco as

• Eaton Aerospace

Eaton Aerospace LLC appointed Joramco as an authorized provider of repair and overhaul field services in the territory for the Eaton Aerospace LLC products. Eaton Aerospace LLC also extends to Joramco privileges such as OEM technical support and preferred spare part pricing.

as OEM technical support and preferred spare part pricing. • SATTO Joramco is an authorized repair
as OEM technical support and preferred spare part pricing. • SATTO Joramco is an authorized repair
as OEM technical support and preferred spare part pricing. • SATTO Joramco is an authorized repair

• SATTO

Joramco is an authorized repair center of SATTO plastic repairs on all aircraft types.

center of SATTO plastic repairs on all aircraft types. • AST Joramco, with its training partner

• AST

Joramco, with its training partner AST, jointly provide basic engineering training and short quality courses at Joramco Academy.

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FACILITY

Joramco’s main hangars are fully equipped with the necessary tools and equipment; such as jacks, dockings, platforms and working stands needed to perform all major maintenance tasks on wide and narrow body aircraft.

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Facility

Area (’000 m2)

Aircraft hangars

30

Workshops

6

Run up area

67

Spare parts warehouse

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Area (’000 m2) Aircraft hangars 30 Workshops 6 Run up area 67 Spare parts warehouse 10
Area (’000 m2) Aircraft hangars 30 Workshops 6 Run up area 67 Spare parts warehouse 10

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IT INFRASTRUCTURE

For the purpose of maximizing its maintenance efficiency and productivity, Joramco has implemented best-in-class integrated IT systems: EmpowerMX, AirVault, Microsoft dynamics and an internal intranet for seamless information exchange.

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an internal intranet for seamless information exchange. 28 These solutions allow Joramco to streamline processes and
an internal intranet for seamless information exchange. 28 These solutions allow Joramco to streamline processes and

These solutions allow Joramco to streamline processes and provide the customer with remote access to information while monitoring the progress of the maintenance activities, thus, improving efficiency, transparency and overall turnaround time.

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ACADEMY

Joramco Academy is an independent, coeducational institute that provides a comprehensive education to prepare graduates for productive careers with special emphasis on the needs of aviation, maintenance and related fields. The academy was established in 2007, and it provides approved training according to the standards of IR Part 66 at its facility in the Hashemite Kingdom of Jordan in association with and on behalf of Air Service Training (Engineering) of Perth, Scotland.

The academy offers a wide spectrum of training programs and courses:

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• Aircraft Maintenance Expert Program (AME)

courses: 30 • Aircraft Maintenance Expert Program (AME) A unique 4-year EASA Part 66 (B1) program
courses: 30 • Aircraft Maintenance Expert Program (AME) A unique 4-year EASA Part 66 (B1) program

A unique 4-year EASA Part 66 (B1) program that combines both the theoretical knowledge and experience in real working environments, and modern aircraft technologies. It provides a comprehensive education and helps develop maintenance competencies with real maintenance environment practice carried out at Part-145 Maintenance Organization “Joramco” to fulfill licensing requirements in a fast-track approach.

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ACADEMY

• Aircraft Maintenance Technician Program (AMT)

An EASA Part 66 (B1) foundation course that provides a comprehensive theoretical overview of aircraft systems and maintenance processes. This conventional two-year program is developed to meet the needs of airline and MRO employees who require only theoretical training to qualify for aircraft maintenance license without the practical maintenance experience, in less than 2 years.

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• Modular Training Courses and Examination

Designed for those seeking EASA Part 66 licensing through the “Self-improver” route with pre-existing experience, whether being airline/MRO employees, Air Force leavers, holders of International licenses seeking EASA license qualification or EASA License holders seeking to extend their basic license categories. Joramco Academy offers modular training courses that provide the theoretical knowledge on various individual modules required for the full Part 66 license (B1/B2). Joramco Academy is also an approved examination center for EASA Part 66 (B1 & B2) in association with and on behalf of Air Service Training (Engineering).

with and on behalf of Air Service Training (Engineering). • Short Technical and Maintenance Training Courses
with and on behalf of Air Service Training (Engineering). • Short Technical and Maintenance Training Courses

• Short Technical and Maintenance Training Courses

In addition to the basic maintenance programs, Joramco Academy provides a number of short technical and maintenance courses to meet the needs of airlines and maintenance organizations and help industry experts improve through technical courses like: Aviation Legislations, Human Factors, Aircraft Maintenance Type Training, Non-Destructive Testing (NDT) and others.

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34 Johannesburg (10 hrs.) 35
34 Johannesburg (10 hrs.) 35
34 Johannesburg (10 hrs.) 35
34 Johannesburg (10 hrs.) 35
34 Johannesburg (10 hrs.)
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Johannesburg (10 hrs.)

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