PMP° Exam Prep Accelerated Learning to-Pass the Project Management Professional (PMP)® Exam By Rita Mulcahy, PMI, et. al $* RMC ruaucmons Minnetonka, MinnesotaCopyright© 2018 RMC Publications, Iac™ All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior writen permission ofthe publisher. Printed in the United States of America First Printing ISBN 978-1-943704-04.0 Library of Congress Control Number: 2017957473, ‘Tricks ofthe Trade and PM FASTrack are registered trademarks of RMC Project Management, Inc, Rita's Process Chart, Riss Process Game, RMC Learning Solutions, and RMC Publications Inc, are trademarks of RMC Project Management, Inc PMI, PME, PMBOK, CAPM, and OPMB are registered marks ofthe Project Management Institute, Inc. ‘This publication contains material from A Guide to the Project Management Body of Knowledge (PMBOK™ Guide) —Sixth Edition, which is copyrighted material of, and owned by, Project Management Insitute, In. (PM), copyright 2017. This publication has been developed and reproduced withthe permission of PMI. ‘Unauthorized reproduction ofthis materia i strictly prohibited. ‘This publication uses the following terms trademarked by the Project Management Institute, Ine: Project ‘Management Institute (PMI), Project Management Professional (PMP)*, A Guide to the Project ‘Management Body of Knowledge (PMBOK* Guide), Certified Associate in Project Management (CAPM), and Organizational Project Management Maturity Model (OPM3)’ TIBA® and the IIBA* logo are registered trademarks owned by International Institate of Business Analysis * RMCrvscsnons~ Phone: 952.846.4484 Fax: 952.846.4844 Email: info@rmels.com ‘Web: worwsmels.com.“This and al editions of this book are dedicated to Rita Muleaby. er vision made RMC the company its today. She had a profound influence ‘on somanypeople—her readers, he stadents, and not least her employees. ‘May weal pply what we learned fom her snd embody her pasion for improving our organizations, our communities and our worl through fective project management. (© 2018 ANC Pubicatins, nc” © 952.846.4484 informs om © wanes.Contents Acknowledgments History of This Book Introduction tothe Ninth Edition Chapter 1 Tricks of the Trade® for Studying for This Exam ‘Why Take the PMP Exam? (Qualifying to Take the Exam Ave You Ready for the PMP Exam? “Applying to Take the Exam Hov to Use This Book ‘Other Materials to Use to Study forthe PMP Exam ‘What Is the PMP Exam Like? “Hovr to Study for the PMP Exam Recuering Themes—PML isms to Know for the PMP Exam Chapter 2. Project Management Framework Deinition ofa Project 2 ‘Why Projects Exist (Operations and Projects Governance ‘What Is Portfolio Management? ‘What Is Program Management? “What I Project Management? Why Is It Important? ‘What Is Organizational Project Management (OPM)? Project Management Office (PMO) Organizational Stucture Project Roles Organizational Process Assets (OPA) Enterprise Environmental Factors Assumption Log Stakeholders and Stakeholder Management ‘Work Performance Data Information, and Reports Frequently Used Tools and Techniques Practice Exam (© 2018 ANC Publications, In: » 952.846.4484 «ogres. «avers. com xi Xi 23 2B 4 25 25 %6 n u 2» 31 34 4s 4s a aContents Chapter 3. Project Management Processes 59 Project Life Cycles and the Project Management Process 39 Rita's Process Chart™ 6s Initiating Process Group 85 Planning Process Group 90 “Exccutng Process Group 9s Monitoring and Controlling Process Group 100 Closing Process Group 108 Practice Exam 7 Chapter 4 Integration Management 125 Rita's Process Chart™ 126 Develop Project Charter 133, Develop Project Management Plan 143 Direct and Manage Projet Work 149 Manage Project Knowledge 151 ‘Monitor and Control Project Work 135 Peeform Integrated Change Control 159) Close Projector Phase 163 Practice Bam 166 Chapter 5 Scope Management 181 Rita's Process Chart™ 182 lan Scope Management 185 Collect Requirements 186 Define Scope = 195 Create WBS 197 ‘Validate Scope 206 Control Scope 209 Practice Exam 2 Chapter 6 Schedule Management 224 Rita Process Chart™ 2m Plan Schedule Management 23 Define Activities 2 Sequence Activities ns Eximate Activity Durations ng Develop Schedule 238, Control Schedule 263 Practice Beam 265, vi (© 2018 AMC Pulcaons, nc » 95,846, 4484« nfl com # wemeclcomChapter 7 Cost Management Rita Process Chart™ lan Cost Management Extimate Costs Determine Budget Control Costs Practice Exam Chapter 8 Quality Management Rita’s Process Chart™ Plan Quality Management ‘Manage Quality Control Quality Practice Exam Chapter 9 Resource Management Ritas Process Chart™ Plan Resource Management Estimate Activity Resources ‘Acquire Resources Develop Team : ‘Manage Team Control Resources Practice Exam Chapter 10 Communications Management Rita Process Chart™ Plan Communications Management ‘Manage Communications ‘Monitor Communications Practice Exam Chapter 11. Risk Management Ritss Process Chart™ = Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses ‘Monitor Risks Practice Exam © 2018 AMC Pucatons, nc» 952.846.4484 « nfgrmels.com © wanxaacs.com 279 280 281 283 289 291 307 319 320 327 32 336 383 363 366 369 376 380 383 390 399 403 415 416 47 426 423 431 439 440 450 453 455 458 465 74 45 485 Contents viiContents Chapter 12 Procurement Management ne Ritss Process Chat™ 498 Plan Procazement Management 05, Conduct Procurements 835 Control Procurements si Practice Exam 358 Chapter 13. Stakeholder Management sm Rita Process Chart™ sm Identify Stakeholders 576 Plan Stakcholder Engagement 378 ‘Manage Stakeholder Engagement S84 Monitor Stakeholder Engagement 385 Practice Bam 387 Chapter 14 Professional and Social Responsibility 595, Rita Process Charé™ 396 Practice Exam 08 Chapter 15 The PMP Exam: Tips for Passing the Exam the First Time 619 Putting I All Together . 19 Formulas to Know for the Exam 9 Before You Take the Exam 630 “rics for Taking and Pasing the PMP Exam ot Common Project Management Errors and Pitfalls 64 Day in-the-Life Exercise 635 Endnotes 639 Index 655 viii (© 2018 AMC Publications, In » 952.846 4484 nforccom # nelsonAcknowledgments “The following people made invaluable contributions to this book: Subject Matter Experts Sonja Almlie, PMP, CCBA, PML-ACP, CSM Mary Jeffery, PMP Project Manager/Content Editor ‘Tori Turnguist Copy Editor Mary Pat Shaffer Production Editors Rose Brandt atti Frazee Content Reviewers/Contributors Barbara A. Carkenord, CBAP, PMP, PML-PBA, PMI-ACP, MBA. Patricia Henao, PMB, CPF, CSM Margo Kiewin, CPLP, PMP, PMI-ACP, PMI-PBA Ursula Kusay, PMP, PME-ACP Jean MeKay, PMB, MSCIS, PML-ACP, PM-RMP [Nah Wee Yang, PMP, PMF-ACP, SCPM Additional Contributors Richard Conniff Cynthia Holeman Becca O’Brien Moser ‘Tim Maleahy Tia Picard Levi Satterlee Samuel Thulin © 2018 AMC Publestons, ne” » 952.845, 4484 riots com » wails. comHistory of This Book “The fics edition of Rita Muleahy's PMP* Exam Prep was published in 1998, and at the time, itwas the fist and only comprehensive resource dedicated to PMP exam preparation, |As a project manager in the late 1990s—as well as one of the world’s fist certified PMPs—Rita was frustated by the lack of quality PMP preparation materials available (0 her and her colleagues. So, ‘combining her knowledge of acelerated learning with her extensive project management experience, Rita ‘wrote the first draft of PMP* Exam Prep. Since then, the populasty of the book has grown immensely, through nine wildly successful editions, Today, the book s by far the bestselling PMP exam preparation guide in the world with thousands of copies in circulation in multiple languages. “Tragically Rita passed away on May 15,2010, RMC continues her mission today with the ninth edition of the PMP* Exam Prep book, and with a growing line of other project-management-elated courses and. products that promote her vision of improving the world throngh effective project management. Available in English, Spanish, and Portuguese, PMP" Exam Prep and its related products are used as study tools by ‘many project managers across the glabe, and in hundreds of classroom-based prep classes at universities, training companies, and corporations. (© 2018 RMC Publication, Inc.™ © 952.845, 4484 «inocrmels.com + woes. com xi