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Communication Skills


Agenda & Minutes

All important decisions are taken at board meetings. For this purpose the
secretary has to prepare a document outlining the contents or issues to be
discussed, known as agenda.
Preparing agenda and sending out a notification in this regard is one of the
most important duties of a secretary.
Benefits: It not only helps the members to come prepared but also the
chairperson to conduct meeting smoothly. When issues are taken up
serially at the meeting, the secretary is always in attendance to take down
or tape record what is being said by each of the members.

The official record of the proceedings of a meeting is known as Minutes.

Date: (of writing agenda)

Name of Organization/Institution

Agenda for Meeting No._

Date: (of meeting) Time: (of meeting)

Venue: (of meeting)

The agenda is as follows:

1) Passing minutes of last meeting held on ___

2) Discussion on divisional reports
3) (other topics that are to be discussed-like discussion on new product launch)
4) (other topics that are to be discussed)
5) AOB(Any other business)

(Name of attendees who need to be present in the meeting)

Mr Sharma, MD

Mr Paul, Marketing Manager



Name and Signature of Secretary

 Minutes

Name of Organization/Institution
Minutes of Departmental Meeting

Meeting No__ AY: 2017-18 Time: _____

DATE______ Venue: _____

Board Members Present:

1) Mr Sharma, MD
2) Mr Paul, Marketing Manager
3) _______________
4) _______________

The proceedings of the meeting were as follows:

S.No. Item Discussion/Suggestions/Observations

1 Passing of
minutes of last
meeting held
on_____ 
2 Discussion on
Reports 
3 (Other agendas
that were
discussion on
new product

4 (Other agendas
that were

5 AOB (Any other

Name and signature of Chairperson Name and signature of Secretary


It is the most important business letter that you write in your lifetime. It is a sales letter at
its best, through it you offer to sell your services.

An Application may be divided into 2 parts:

a) Covering Letter or Cover Letter

b) CV (Curriculum Vitae) or Resume or Biodata

 Cover Letter
 When applying for a job, a cover letter should be sent or posted with your resume.
 It is a one page document that explains to the hiring manager why you are an ideal
candidate for the job.
 It is meant to introduce yourself to the hiring manager. Argue why you would be a
good fit for the job. This encourages the reader to read your resume.


Applicant’s Name



The General Manager (Addressing authority)

Company’s Address

Respected Sir,


Yours faithfully,


Applicant’s Name

 Resume
It is a written document that lists your work experience, skills & educational background. It
is used as a marketing tool for job seekers.


Email ID



Academic Profile:

Post-graduation Project:

Graduation Project:

Computer Skills

Co- Curricular Achievements & Activities

Personal Profile:
Strengths :

Date of Birth :

Father’s Name :

Mother’s Name :

Permanent Address :
Known languages :

I, (Name), hereby declare that the information furnished above is true to the best of my knowledge
and belief.

Date: (Name)