Contacting Vertex Additional Vertex Services

Vertex Consulting
Vertex Customer Support: 800.281.1900
Fax: 610.640.1207 • E-mail: support@vertexinc.com
For the fastest response, enter your product code from the list below
or use one of the menu options:
Product Name Code
Vertex Sales Tax Solutions
Vertex Sales Tax O Series ................ 4765
Vertex Sales Tax Q Series ................ 4720
Vertex Sales Tax Returns Q Series ... 4710
Vertex Sales Tax L Series ................. 4725
Vertex Exemption Certificate Manager .. 4760
Vertex Consumer Use Tax Solutions
Vertex Consumer Use Tax O Series ... 4780
Vertex Value Added Tax Solutions
Vertex Value Added Tax O Series ..... 4778
Vertex Analysis and Planning Solutions
Vertex Reporting and Analysis ......... 4770
Product Name Code
Vertex Communications Tax Solutions
Vertex Communications Tax Q Series ... 4790
Vertex Communications Tax L Series .... 4727
Vertex Payroll Tax Solutions
Vertex Payroll Tax Q Series .............. 4730
Vertex Payroll Tax L Series .............. 4732
Vertex Reference Solutions
Vertex City-County Reference .......... 4725
Vertex Sales Tax Reference ............. 4725
Vertex Sales Tax RateLocator .......... 4755
myVertex ....................................... 4736
Tel: 484.595.6146
Fax: 610.640.5892
vc@vertexinc.com
Vertex Consulting offers a unique combination of process, tax, and technology
expertise to help you optimize your tax operations and get the most out of your
Vertex software investment. We provide on-site consultants to help you configure
your software, ensure that it’s integrated correctly with your host system, and
provide customized on-site training. Our consultants also offer assistance in
aligning your IT and tax processes with your organization’s vision, goals, and
objectives.
With Vertex Consulting, you get the benefits of an experienced staff of technical
experts and tax researchers, plus a single point of accountability for software and
services. Our services are backed by Vertex’s 25-year performance record serving
the largest tax technology user base in the United States. By making tax compli-
ance less taxing, Vertex Consulting frees you to focus on research and strategic
planning for minimizing the tax impact on your business activities.
Account Services Training
Tel: 800.355.3500 x3520 Tel: 800.281.1900 option #2
Fax: 610.640.5892 Fax: 610.640.2761
accountservices@vertexinc.com training.registration@vertexinc.com

For inquiries about: Use menu option: Vertex provides a team of highly
experienced representatives focused
Customer Support menu .............................................. 1 on making it easier for you to do
Training ......................................................................... 2 business with us. Vertex Account
Monthly update schedule .............................................. 3 Services assists you in managing your
Sales ............................................................................. 5 license agreements, renewal struc-
Contact name and address changes ............................ 6 tures, and invoicing arrangements. We
also help ensure that your account is
For up-to-date information on support hours, service levels, and our holiday schedule, structured to best reflect how you’re
see www.vertexinc.com/services/support.asp working with Vertex products.
Vertex offers classes at regional
training centers or on the Web. We
help you understand not just how to
use our products, but how to apply
them in practical ways. Vertex courses
are CPE-accredited and are led by
Certified Technical Trainers.
Customers who attend our training
typically reduce their implementation
time by about 50%.

myVertex: © 2005 Vertex Inc. All rights reserved.

The product names in this reference are trademarks or registered trademarks of Vertex Inc.
www.vertexinc.com/myVertex
1041 Old Cassatt Road Tel: 610.640.4200
• Knowledge base • Download monthly tax data files Berwyn PA 19312 Fax: 610.640.1207
• Online support inquiries • Product documentation VERTEXINC.COM
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