Beruflich Dokumente
Kultur Dokumente
Authors
Giorgio Timellini, Carlo Palmonari
Centro Ceramico, Bologna
Graphic project
maiarelli rathkopf inc.
Composition an layout
Stefania Bortolotti
Centro Ceramico Bologna
April 2000
HOW AND WHY
INDE X
Presentation 1
Part 1 Part 3
Part 2 Appendix
2.7 - Aesthetic standards for selection 149 Constitution and Rules of Procedure 234
Introduction
1
Presentation
This is a guide to the purchase and use of ceramic tiles.
2
The final user is not an expert in materials and construction but
satisfaction.
3
This guide is addressed to all those involved in
the selection of ceramic tile, as well as to all end-
users: both “professionals” in the field like
designers, engineers and tile installers, and fi-
nal users of the tiled area who are generally not
technical experts.
The professional user we will call the Specifier. In this guide he represents an
expert in home construction and in particular of floors and walls covered with
ceramic tile.
The structure of the guide reflects its double orientation: every issue is considered
on two levels. One level is simpler and quality-oriented (but not superficial or
obvious), and employs no technical terminology; this is addressed to the
Homeowner. A second, more detailed level of inquiry, complete with data,
measurements and methodology, is addressed to the Specifier.
4
The diagram on page 7 presents the Homeowner and the Specifier standing
before a floor or wall that must be covered with a material that meets both their
needs.
By the end of the process, we would hope that the Homeowner and the Specifier
will cover the floor or wall with ceramic tiles for a successfully finished surface
that is beautiful, lasting and safe. (We will consider each of these qualities below.)
The contents of this guide trace the stages of the process that will lead the
Homeowner and the Specifier toward this resolution. Because there are three
such stages, the guide is divided into three parts:
❑ The first part (WHY Ceramic Tiles) leads readers to consider the general
properties of ceramic tiles in order to make an educated selection among them.
❑ The second part (WHICH Ceramic Tiles) follows the Homeowner and the
Specifier as they identify the type of ceramic tiles most suitable for the area to be
tiled, and most appropriate for their respective needs.
❑ The third part (From TILES to the TILED SURFACE) guides readers
through an analysis of the various stages starting with the selected tiles
and concluding with the actual tiling. The critical importance of these
activities (design, installation, use and maintenance) is stressed so as to
insure the full achievement of our final purpose: a beautiful, lasting, and
safe tiled surface.
5
The structure of this guide clearly reflects its final aim.
The Italian ceramic tile industry is the world leader in tile quality and production
and the originator of product and process innovations. Active on all world
markets, it has vastly increased its product range in recent years to offer tiles
distinguished by great beauty and ever more sophisticated technical properties.
The range of environments in which tiles can be suitably used has expanded
just as rapidly. The user of ceramic tiles enjoys an extremely broad selection,
with infinite technical and design possibilities. This broad selection accounts for
Italian tile’s highly competitive status in the industry: a broad selection whose
value is enhanced not only by the promotion of a broader use of ceramic tiles,
but also by an all-important education in the correct use of these tiles, as a critical
precondition to consumer satisfaction.
These are the multiple aims of this guide: to promote the value of ceramic tile, to
highlight the advances made through intensive research and development, and
to contribute to the complete satisfaction of an educated consumer equipped to
make an appropriate selection and use of ceramic tile.
6
FLOOR
OR WALL
TO BE
COVERED
Part 1
WHY
ceramic tiles
Part 2
WHICH
ceramic tiles
Part 3
From TILES to the
TILED SURFACE
SUCCESSFUL
TILED SURFACE:
BEAUTIFUL
DURABLE
SAFE
7
8
PA RT 1
Why
Ceramic Tiles
9
Introduction
As illustrated on page 15, the first stage begins as the Homeowner and
the Specifier stand before a floor or wall that must be covered with a
10
The covering to be used on a given wall or floor must serve two functions:
These two functions are basic and essential; both are indispensable.
11
The buyer/user knows that both these functions
can be served, in theory at least, by various types
of surface coverings. We say “theoretically”, since
in general there are a variety of practical and
economic options to choose from. In specific cases,
though, the number of alternatives is much smaller,
and sometimes only one material is technically
suitable and economically advantageous.
In the first phase of this process, readers are guided to identify and consider, by general
type, the variety of materials available (§ 1.1). These are strikingly diverse not only in
appearance but in origin, production technique or treatment, composition, structure,
properties and behavior. These are the materials that the Homeowner and the Specifier
see on display in their visit to the showroom. The first choice must be made at this level.
The focus then shifts (§ 1.2) to ceramic tile, whose general properties (those common
to all tiles and ceramic materials) are presented and illustrated with regard to
manufacturing technology, structure and composition.
How does ceramic tile “rate” in terms of fulfilling the “aesthetic function?” Section
§ 1.3 considers the likelihood that the Homeowner and the Specifier will find a type
of ceramic tile on the market that can fulfill their aesthetic and design needs. We see
that the range of selection among tiles is almost limitless.
12
Functionality and durability, the subject of section § 1.4, concern a covering
material’s capacity to fulfill its technical function. The general properties of ceramic
products, which stem from their structure, composition and production techniques,
highlight the excellence of ceramic tile from this point of view. This “technical
advantage” of ceramic tile also makes for an “economic advantage”: the cost/
durability ratio is another aspect of the superiority of ceramic tiles over other
materials.
The satisfaction of the user’s aesthetic and technical needs cannot be separated from
considerations regarding user safety and environmental responsibility.
User safety is the subject of § 1.5, where several safety-oriented properties - properties
which again stem from the ceramic nature of these tiles are highlighted and analyzed.
These considerations support the Homeowner and the Specifier in their decision to
select ceramic tiles.
14
FLOOR
OR WALL
TO BE
COVERED:
1.1
Available materials
1.2
What are ceramic tiles
1.3
Broad selection
1.4
Functionality and durability
1.5
User safety
1.6
Environmental responsibility
DECISION
TO USE
CERAMIC
TILES
15
16
1.1 - Available materials outdoors as well, or between tiles suitable
What floor and wall coverings must the for many environments and those for
Homeowner and the Specifier consider, at specialized use. As a result, not all the
least in theory, when seeking a product materials listed may actually represent true
suitable to their aesthetic and technical alternatives, in serving the needs of the
showroom, they face a vast selection of concepts that the buyer of any type of floor
choices: materials of various kinds, shapes or wall covering must bear in mind:
and origins, with different looks, technical ❑ every property of a material - whether
properties and uses. In what follows we will technical or aesthetic - is based in its nature,
offering some considerations in support of ❑ every material, of any kind, must be selected
a buyer’s preference for ceramic tiles. and used in the proper manner; and the
For current purposes we will not distinguish must be based on the properties - that is, the
between floor and wall tiles, between tiles nature, composition and structure - of the
granites.
Bonding materials
of raw materials containing clays and or wall covering. Some metallicized wall-
carbonates, or calcium sulfate, etc., which are papers are however available, although
then ground to a fine powder). They inclu- these are actually composites made of a thin
de cement, chalk and plaster. Such products, layer of aluminum, whether solid color or
mixed with water and sand, form pastes print, soldered to a non-flammable paper
which set and harden over time. This backing with a layer of synthetic resin.
wall coverings, ❑ cement bedfor flooring. termed “plastics”. Such materials are useful
metals are rarely used as materials for floor but obtained from materials directly
20
available in nature, in the animal or ❑ natural stone ❑ wood ❑ cork ❑ vinyl ❑ lino-
Every type of material (like ceramic materials, The broad classification most commonly
plastic, etc.) has a unique structure and used, from this perspective, divides
composition, and hence also unique technical materials into two groups:
22
“Hard” materials ❑ rubber ❑ cork ❑ wood.
Typical examples: ❑ ceramic ❑ natural stone In this context, ceramic tile can be described
❑ conglomerates. as follows:
❑ nature: ceramic
23
1.2 - What are ceramic tiles mixes of clays, sand and other natural
Ceramic tiles are variously sized slabs of substances. After proper treatment, such
ceramic material, used to cover floor and mixes are molded into a desired shape and
A slab (or tile) is defined as a “component There are many ceramic products in
with a flat surface, whose length and width common and everyday use for the
are distinctly greater than its thickness”. Tiles Homeowner: for instance, kitchenware
come in different sizes, ranging from mosaics (plates, cups, etc.), bathroom units (sinks,
whose surface measures less than 90 cm2, to bidets, bowls, etc.), brick-type materials
tiles with sides as long as 1 meter. The (bricks, roof tiles, flooring slabs, etc.).
thickness of tiles ranges from about 5 mm Ceramic material is one of the oldest human
for some small wall-covering tiles, to 20-25 products: consider terracotta statues and
mm for extruded and large-sized tiles. vases, witnesses of remote civilizations. But
The term “ceramic” describes the kind of progressive materials: special ceramic
material that composes the tiles. As materials are coming into increasing use in
suggested in the section above, the term the electronics and chemical industry and for
❑ rigidity
❑ fragility
❑ inertia.
specific nature and strength of the chemical A ceramic tile floor, therefore, is not
bonds created among the elements that com- “resilient” the way that a vinyl floor is.
resistant to breaking and also to damage: The compounds formed in the ceramic high-
like all ceramic materials, tiles cannot be temperature firing process are stable
deformed or bent: they are “rigid”, even compounds that tend to react either not at all
under loads heavy enough to break them. A or extremely little with other substances or with
material which reaches a breaking point the environment. Ceramic tiles are hence
without first buckling (or undergoing a “inert”. Ceramic materials are insoluble and
“plastic” deformation, to use the technical inalterable not only from contact with water,
term) is termed “brittle”, while a material but also with most chemical substances (only
that behaves in the opposite way is called a particular acid, hydrofluoric acid, is able to
“ductile”. It must be stressed that brittleness dissolve glass, and therefore also ceramic). This
is not a defect. Brittleness is associated with inertia occurs not only at room temperature,
a moderate degree of shock-resistance that but also at high temperatures: not even the
typifies all ceramic material: just as a plate flames of a raging fire can alter the composition
may break when dropped, so too a tile that of ceramic tiles: a material produced through
receives a blow - for example, from the a firing process at temperatures higher than
covering material. Although its hardness as intimately linked to the basic structure on
and mechanical resistance gives ceramic tile which it is applied. It is this basic structure
the capacity to sustain relatively heavy loads, that must serve the load-bearing function,
27
W H A T A R E C E R A M I C T I L E S
not the tiles that are applied to it. Take the furniture or even moving vehicles), only if
case of a floor covered with ceramic tile: it the tiles are properly anchored to the
of people walking on it, or the weight of In order to achieve a durable tiled surface, it
Mills for wet grinding of needed to limit the appropriate grain size the dry method, that
tile body raw material.
dimensional variations distribution so as to be consists in a dry
that invariably result relatively fine, and with grinding of the raw
from the treatments of enough water for the materials and the
drying and firing; subsequent molding subsequent regulation
❑ feldspathic and process. At the end of of humidity by means
carbonatic raw this phase, the mixture of special
materials, containing may consist of: a humidification devices,
feldspaths (silico- powder with a 4-7% and the wet method,
aluminates of sodium, water content (for consisting of the
potassium, calcium pressure molding); or a grinding of the raw
etc.) or carbonates 15-20% water content materials in water, and
(especially calcium), (for extrusion molding) thesubsequent spray-
whose function is to In both cases, the drying (atomization) of
produce, during firing, basic operations of this the resulting
a melted, viscous production phase are suspension or slip. The
phase, which results in three: grinding, mixing- choice between these
the relatively glassy blending, and two processes
and dense structure of regulating the water depends on the kind of
the finished product. content. mixture and on the
Some comments must qualities of the product
The preparation of be made on the to be made.
state have the materials, composed the mixture preparation of powders
mechanical properties basically of quartz for pressing (in regard Shaping
that will allow them to sand, whose function is The preparation of the to the shaping
be manipulated, to form the virtual mixture consists in a technique used in over Most of the tiles
transported and skeleton of the ceramic series of operations 95% of Italian ceramic produced in Italy are
moved; body: a structural and that homogenize the tiles). There are two molded by dust
❑ quartz-like raw reductive function, material, with the available techniques: pressing. During the
28
is thus of critical importance that the tile It is not too soon, though, to stress that a thin
installation be correctly planned and slab of ceramic may be hard and resistant,
implemented, as we will see in the third part but it is not made to independently fulfill a
pressing process, the Drying the surface of the tiles. Tiles coming out from
mixture — a powder The speed of this the presses.
with an average The drying phase has process (which takes
humidity of 4-7% — is the important function about 30-60 minutes)
compressed between of removing water from depends on proper
two surfaces, with an the shaped product conditions for thermal
average pressure The conditions for exchange, adequate
between 200 and 400 removing this water ventilation and the
kg/cm2 that causes the from the mixture are relatively high
reorganization and critical to the integrity temperature of the air
partial deformation of of the product, and for drying.
the grains, so as to hence must be
produce a sufficiently rigorously monitored so Glazes and glazing
dense and resistant as to prevent
tile. distortions, cracks or Glazes are mixtures of
Some products other damaging different minerals and
(terracotta and clinker phenomena. composites (frit, which
tile) are molded by the The most commonly is prefabricated glass,
plastic method, starting used dryers in the kaolin, silicious sand,
with a mixture whose ceramic tile industry various oxides, coloring
humidity content today are hot air rapid pigments) that are
ranges from 15 to 20%, dryers. applied to the surface
depending on the type These are used in such of the tile and then surface the specific and their grinding in
of product. A a way as to both heat fused to it. properties noted water, so as to obtain a
continuous ribbon of the material (to draw During the subsequent above. suspension containing
material is emitted by the water from the cooling phase, the The preparation of the about 40-50% water
the extrusion machine, interior to the exterior), fused layer hardens to glazes consists of the which is ready for
and is then cut as and evaporate and form a layer of glass, dispensing of the application.
desired. remove the water from which gives the tile various raw materials This glazing process
29
W H A T A R E C E R A M I C T I L E S
The firing
Preparation of Preparation of
glazes and glazing glazes and glazing As is the case with all
ceramic materials, tiles
emerge from the firing
process with the
Second firing (gloss) Firing mechanical properties
required for their
various specific uses,
and the associated
1 2 3 properties of chemical
Cycle of Cycle of Cycle for inertia.
unglazed double-fired single-fired These properties are
products glazed products glazed products
achieved through
chemical reactions and
physical
30
transformations of both suitable melted phase cases where the the type of product and temperature regulation
the tile body and, in the is formed, which binds desired product is less the type of loading. consistency, flexibility
case of glazed all the particles firmly porous. Toward the end of the and automability.
products, the glaze. together and leads to The firing is the 70s, the single-layer
The firing takes place the creation, after production phase that rapid firing method was The selection
in continuous ovens cooling, of a strong has most introduced, in ovens
consisting of tunnels structure. conspicuously evolved where the material to The firing is the
where the tiles are These structural in the last ten to fifteen be fired is loaded in a concluding technical
moved along on transformations, which years. single layer and moved phase of the production
special transportation are important in In the 1970s, ceramic on rolls. cycle of ceramic tile.
systems, which lead relation to the tile ovens were almost The firing cycles in The material that
them to be first microstructure and the all tunnel ovens in these ovens range emerges from the oven
preheated and then is the final product, with
brought to firing the exception of
temperature (which specific surface
A fast firing one layer
ranges from about treatments for some kiln for ceramic tiles.
900 °C to over types of products, like
1250 °C, depending on the polishing of
the product). porcelain tiles.
The tiles are kept at Before they are sent to
firing temperature for be packaged and
some time, after which warehoused, tiles
they are gradually undergo a careful
cooled - while still selection.
inside the oven - to a The functions of this
temperature that will phase are basically
allow them to be safely three:
removed from the oven. ❑ elimination of
In the course of the defective pieces;
firing, various reactions application properties which tiles were loaded from about 40 to 70 ❑ separation of top-
and transformations of tiles, are further and moved in piles or minutes, depending on grade from inferior
take place that accompanied by a boxed in special the type of product, grade tiles;
determine the rearrangement of the refractory supports. with further basic ❑ grouping of tiles by
properties of the particles, with size These ovens featured benefits regarding category, by work size
product. shrinkage that is firing cycles of 12 to 24 energy conservation, and by chromatic tonality
At high temperature a generally greater in hours, depending on evenness of firing, (so-called “tone”).
31
In Section 1.1, we saw what materials were available on
production methods.
32
1.3 - Broad selection
reproduction the most complex and thanks to the use of special pigments in the
photograph. Even the surface of a natural coloration is uniform for surface and body.
stone like marble or granite can be Solid colors can be created, as well as more
For unglazed tiles the possibilities are granular looks, with grains clearly outlined
slightly less vast, but even here, the range against a background, or with overlapping
of expressive options has broadened grains and areas of solid color, as is the case
greatly in recent years. Porcelain is by now with some natural stones). Further
34
expressive possibilities are created, variations will alter the “network” and the
especially among unglazed tiles, by surface visual impact of the connections between
reliefs that can be introduced in the the various tiles, to achieve a startling
relief or any degree of roughness. The most common shapes are squares and
Equally vast is the selection of formats. A rectangles, but other polygonal shapes
tile’s format is its shape and size. The (hexagons, octagons, etc.) are also
format of the pieces that make up the tiled available, as well as more complex forms
surface creates a distinct aesthetic effect, including Moorish, Provençal and the like.
no less than the color and decor. Shape At least in theory, current technologies
35
B R O A D S E L E C T I O N
allow for the creation of any shape. As for or fifteen years ago.
size, tiles range from only a few So as the Homeowner and the Specifier
centimeters a side (mosaics) to slabs as consider selecting ceramic tile, they are
In conclusion, the Homeowner and the that distinguishes the Italian industry
Specifier are sure to find ceramic tiles on the around the world.
36
1.4 Functionality and durability surface finish will continue to exhibit the
Among the critical requirements for their technical and aesthetic functions for which
floor and wall covering, the Homeowner and it was chosen This time comes to a close
the Specifier must include functionality and when the finish has deteriorated enough to
associated with the types of application and functionality of the surface finish, which has
restoration. A covering will be that much thus come to the end of its “useful life”, and
more functional if its installation and its must be replaced. It will not escape our users
a covering material so that it fulfills its The Homeowner and the Specifier wish to
❑ The concept of “durability” has to do with an answer to their needs in ceramic tile?
conditions of use and maintenance, the Let us first consider functionality, in terms
37
F U N C T I O N A L I T Y A N D D U R A B I L I T Y
surface to be covered.
of ease of installation. We have seen that perfectly functional and intact many decades
ceramic tiles are slab-shaped and thus after their installation - a boast which cannot
require, for the covering of a floor or wall, a be made, in general, for materials with simpler
been properly designed and prepared. As the This strong, firm bonding of ceramic tiles to
third part of this guide will show, the the tiled surface will still exist when, many
installation of ceramic tiles is a relatively years down the road, the Homeowner may
complex process, which generally requires decide to change her tiles. The procedure
the involvement of professionals both in the required at that time will be much lengthier
planning stage and in the execution. Ceramic and more complicated than the stripping of
tiles, like all hard materials of the same shape a surface covered with a fabric or material
38
in rolls: the tiled surface must be literally The above considerations point to the fact
demolished, since the combination of tiles, that durability and ease of installation,
setting material and background become, strength of the system and ease of
The same considerations will impact the covering are separate needs which cannot be
partial replacement of a tile floor or wall satisfied simultaneously to the same degree.
covering in the course of its useful life. The Ceramic tiles are highly competitive with
how firmly the covering is anchored to the apart from the question of ease of installation
As a material that is “hard” in the sense tile and remain there for extended periods.
defined in the preceding pages, tiles are All hard materials are highly resistant to
highly competitive compared to soft water: unaltered by it, they absorb either
Consider nature, and the number of possible other materials. Thus hard materials are less
stresses that the environment can inflict on at risk of deterioration than materials like
the surface finish of a floor or a wall. fabrics or wood. But ceramic surfaces are
❑ people walk, often with dirty shoes, or resistance to chemically aggressive liquids,
40
and generally enjoy a resistance that is even cleaning is almost unbelievably easy: in the
higher than many natural stones. (Much home, a cleaning with a moist rag or at most
marble is composed of calcite, a mineral that a detergent for hard surfaces will usually be
❑ dirt is tracked in along with substances floor tiles will never need any special
that may contaminate the environment cleaning in the entire span of their useful life.
(dust, spores, pollen, microorganism, etc.); All types of soiling can be generally removed
the floor thus must be cleaned and from a ceramic surface - even the mark of a
disinfected. Hard materials generally have lit cigarette, which would cause much
fairly smooth and compact surfaces that are greater, and permanent, damage to organic
guaranteed thanks to the generally high the second part of this guide);
resistance of ceramic surfaces to the chemical ❑ that the tiled surface has been properly
and abrasive effects of strong detergents planned and installed, following the
needed to remove particularly deep stains guidelines set forth in the third part of the
resistant materials, might not remove the With due regard to the above, we reach the
In brief, ceramic surfaces are the most easily ❑ in the universe of floor and tile coverings,
cleaned and hygienic that exist. ceramic tiles are extremely competitive with
In the discussion above, we have often used respect to durability and functionality in terms
the quality of tiled surfaces. The term is used ❑ by contrast, they are more demanding in their
be sustained depending on two conditions: ❑ the cost/benefit ratio (factoring in the cost of
❑ that the ceramic tiles have been properly materials, of installation and of special
selected for the area where they are to be maintenance, as well as the technical durability
42
of the tiled surface) is, however, superior for So the Homeowner and the Specifier can
ceramic tiles, as detailed in the addendum “The definitely find ceramic tiles that will satisfy their
The cost of flooring calculation must be strictly on material and 4. Wood allowing a valid
materials global,including not installation costs. 5. Cork comparison of cost
(taken from: only the construction The data used in this 6. Rubber data, we have limited
Ceramicaacta n. 6/97) cost but also the cost study has been 7. Vinyl our inquiry to a
of any special obtained from a 8. Carpeting. specific room in the
Introduction maintenance and survey of a home: the living room.
Cost constitutes a possible replacement representative Method and The inclusion of
basic selection that can be projected sampling of flooring geographic coverage rubber and cork
criterion for flooring over the life span of distributors (materials of the survey among the materials
materials. the home in question. + installation) in Italy. For every type of considered in the
However, the cost of We seek below to An analysis of the material, a survey may be
materials and supply the data, results obtained yields questionnaire was questioned, since
installation alonedoes techniques and a complete economic prepared and these are not likely to
not represent a information necessary comparison between delivered to numerous be used in such an
complete economic for making a thorough the various materials. manufacturers and area; but we have
evaluation of the comparison between construction and included them so as to
available solutions, or the various types of Research approach installation companies generate comparative
an accurate flooring, calculated in with a substantial data for these
comparison of the terms of the total costs Materials considered presence on the materials as well.
various options. to be sustained over The study undertaken market and distribution Costs for the various
A full economic the useful life of the considers the following in northern, central operations are based
evaluation must floor. types of flooring and southern Italy. A on a living room of 20
consider the total This is a more materials: total of 92 completed square meters.
expense of the flooring complete and accurate 1. Ceramic tiles questionnaires were
in relation to the useful comparison than the 2. Natural stone returned. Definitions for the
life of a building: the simpler one based 3. Conglomerates For the purpose of life cycle of flooring
43
F U N C T I O N A L I T Y A N D D U R A B I L I T Y
44
As can be seen, the that is different, and Table II - Global cost of
GLOBAL COST: Initial capital, assumed to be at the disposal of the flooring: definition,
unit interest rate to be briefer, than the
Definition user at the time of purchase and installation of the calculation, parameters
used is a function of physical life.
flooring, including the indexed costs of construction, used.
the inflation rate and Table III shows a clear
maintenance, treatments, renovation, etc., to be
the bank interest rate. distinction between expected during the service life of the floor
For these two “soft” materials, which
parameters, the generally require at
selections made are least one S
P=
set forth in Table II. reconstruction over Calculation of the (1+i)n
45
F U N C T I O N A L I T Y A N D D U R A B I L I T Y
NATURAL STONE
• Marble ★ ● ● ● ▲
• Granite ★ ● ● ▲
CONGLOMERATES
• Marble-cement ★ ● ● ▲
• Marble-resin ★ ● ● ● ● ▲
• Siliceous resins ★ ▲
WOOD ★ ● ❏ ● ▲
CORK ★ ❏ ❏ ❏ ▲
RUBBER ★ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ▲
VINYL ★ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ▲
CARPETING ★ ● ● ❏ ● ❏ ● ● ❏ ● ❏ ● ● ❏ ● ❏ ● ● ❏ ● ▲
4. Total cost (with (price) of material; ❑ the materials higher; in general the most
respect to both market ❑ cost of construction; defined above as ❑ for many materials attractive material
life and physical life), ❑ total cost, based on “temporary” are, as to (in particular for all economically, thus
calculated as physical life. be expected, the most permanent materials- supporting the
illustrated in Table II. expensive from the ceramic, natural information collected
The diagram in Fig. 1 point of view of total stones and in a preceding survey,
Fig. 1 compares the indicates the following costs, while the conglomerates), carried out with the
following costs (again conclusions: “permanent” materials the cost of same methodology in
expressed in Euro per ❑ the average total are from this same construction is 1984.
sq.m.) for the various cost is substantially point of view more appreciably higher
types of flooring different from average economical although than the purchasing If, instead, total costs
materials: purchase price and their construction cost of the materials; are calculated with
❑ cost of purchase construction costs; costs are generally ❑ ceramic emerges as reference to market
46
Table IV - Summary of
Cost Costs Costs Global cost Global cost
the costs.
Product construction maintenance renovation (market life) (physical lifetime)
(E/m2) (E/m2) (E/m2) (E/m2) (E/m2)
Ceramic tile
• Single-fired tile 42 62 195 42
• Terracotta tile 55 13 75 89 89
• Porcelain stoneware tile 61 80 191 61
• Clinker 42 62 142 42
Marble (prepolished)
• Sicily pearl marble 67 15 90 106 106
• Guatemala green marble 128 15 152 166 166
Conglomerates
• Marble-cement 102 18 120 245 146
• Marble-resin 94 18 111 415 138
• Siliceous resins 76 93 308 76
Wood
• Iroko 75 13 91 183 183
• Teak 101 13 117 231 231
Vinyl
• PVC 38 55 358 358
• Asbestos-free vinyl 33 50 324 324
Carpeting
• Needled fabric 31 8 48 425 425
• Synthetic bouclé 35 8 52 451 451
• Synthetic pile 40 8 57 484 484
• Valuable bouclé 90 8 106 823 823
• Valuable pile 98 115 881 881
47
F U N C T I O N A L I T Y A N D D U R A B I L I T Y
Rubber
Cork
Wood
Conglomerates
Natural stone
life, the picture ceramics and market life are that for natural stone, percentage terms.
changes somewhat. conglomerates, since considered identical. whereas conglomerate In every case, ceramic
As mentioned above, for all other products, The total cost for costs are higher, in maintains an excellent
changes regard only physical life and ceramic is similar to absolute as well as competitive position.
48
1.5 User safety which the covering material is installed, due
The Homeowner and the Specifier are to the material’s emission of toxic or noxious
conscious of the importance of user safety, substances, or due to the material’s tendency
and consider this factor when choosing a to absorb any substances from the
covering material for a floor or wall. environment that may be dangerous to the
How do ceramic tiles rate as regards risk ❑ in the case of floors, the risk of falls due to
associated with floor or wall covering, ❑ in the case of fire, risks to personal safety
considering both the risks inherent in normal regarding the ability to reach safety.
The risks we will consider are the following: point of view is due to the very nature of
structure.
the high-temperature firing which concludes food, the release of metals is specifically
Whatever the chemical composition of the be stressed that, even in conditions of heavy
tile surface (especially in the case of glazed use, the material removed from the tile
tiles, whatever the composition of the surface due to wear is practically negligible
glazes), the structure achieved through the (given, naturally, that the tiles in that location
50
have been properly selected, considering and “produces” substances dangerous to the
properties and services needed). At any rate, health (dust, pollen, spores, bacteria and
the material to be potentially removed must even germs) which can accumulate and be
and with respect to environmental impact. exposing people who live in this
also make ceramic tiles the safest material “Carpeting is responsible for 90% of asthma
in terms of the risk of absorbing dangerous in children” was the headline some years back
substances from the environment, thus in the weekly journal of the National
exposing the user to their effects. This subject Federation of the Order of Physicians,
where it was shown that ceramic surfaces convention of allergists from fourteen
are the most easily cleaned and hygienic countries. This quote was cited in a preceding
surfaces available. In fact where the problem edition of this manual (Ceramic Tile, User’s
exist, it is due to inadequate cleaning and With their hard, inert, dense, non-
hygiene measures of all surfaces, including filamentous surface that can withstand the
floors and walls. The environment contains most vigorous cleaning, ceramic tiles contain
51
U S E R S A F E T Y
all the properties that make for easy and or tripping, and thus regard only floors. The
effective cleaning; indeed, the original, risk relates to the physical and geometric
traditional use of ceramic tiles was in areas properties of the surface: with the properties
where cleanliness was most important: of regularity (for example, the different
bathrooms and kitchens. Ceramic tiles, with levels of contiguous pieces, which can cau-
their superior qualities and features made se tripping) as well as the properties of
Italian industry in cooperation with research known, slippage risks depend on many
institutions like Centro Ceramico Bologna, factors other than the floor ’s covering
are today the favorite and most popular material. One of the most important is the
covering material specified for public and presence of liquids on the surface (for
industrial areas where issues of hygiene are example, water in an exterior floor or on
paramount: hospitals, the food industry, poolside walkways; oils or other liquids in
Accidents associated with surfaces treated of tripping. This will be confirmed in the
in this manual are mostly falls from slipping third part of this manual.
52
As for slippage, it can be generally stated that
“layer” or “film” of liquid. In the presence For instance, there are ceramic tiles on the
of such a layer, the adherence (the friction) market that are specifically designed to be
between sole and pavement is greatly slip-resistant. The issue will be taken up in
reduced, and the risk of slipping increases detail in the second part of this manual (Sec.
substantially (this same mechanism explains 2.3, Safety Properties), but we can already
the high risk of accidents that occur on a wet note that the surfaces involved here must be
material we can obtain any kind of surface. The conclusion is that, if the specific area of
53
U S E R S A F E T Y
application entails a risk of slipping, there chemical resistance, enough to endure even
are ceramic tiles that make it possible to the most vigorous cleaning without
might be.
But this is not all that can be said on behalf Safety from static electricity
of ceramic tile. If we compare the conditions Some types of flooring materials allow for
for good slip-resistance with the conditions the accumulation of static electricity on the
for easy and effective cleaning, we will see surface. This accumulation, which can be
that these are in opposition to each other. In generated and activated by the rubbing
fact, slip-prevention requires rough and action that occurs when a person walks, can
scabrous surfaces, while easy and effective lead to an electric shock, often to the person’s
cleaning requires smooth surfaces. But body. Some materials are able to inhibit such
ceramic tiles are the material which most an accumulation: this property is generally
successfully resolves this “contradiction”. associated with not extremely low levels of
available on the market - which are slip- material’s capacity to transport electric
resistant (having a rough surface or a surface charges, according to the definition given in
high degree of surface hardness and The use of anti-static materials for floor
54
covering insures, on the one hand, the achievement of more complete safety in
is, of the discomfort to the human body, rooms, laboratories or chemical plants)
however slight, that is generally caused by where the presence of potentially explosive
an electric shock; and on the other hand, the substances could entail the risk of explosion
Electrical electrical current (as recently built floors, or bed, which serves to Fighters) to ascertain
conductitvity - long as they are not less than 108 Ω for establish the that an installed floor
antistatic properties wet, in which case it floors built over one equipotential of the conforms with required
would be the water, year ago. (See the system, as well as to standards.
The electrical with the salts it CNR-CEI norm n. 64-4/ allow the system to be The same method may
conductivity of a contains, that would 73: “Standards for grounded. also be used in a
material is associated transmit the electrical Electrical Systems in laboratory, for the
with the flow of charges). This is an Environments Equipped Electrical conductitivity purpose of obtaining
electrical current that important safety for Medical Use”): is not a standardized useful information and
crosses a portion of the feature. Most ceramic standards which regular property for ceramic data for designing the
material itself. Its tiles have extremely ceramic tiles generally tiles, and is thus not system. Testing can be
opposite bears the high levels of electrical do not meet (whatever included in the EN ISO done either on a
name electrical resistance, and are the composition of the norms. specifically prepared
resistivity (or specific well-suited to other layers that The CNR-CEI norm n. floor sample, or on
resistance). Materials environments such as compose the floor). 64-4/73, quoted earlier, individual tiles. The
with high resistivity, and floors for operating For such specialized presents a method for latter test is especially
thus low conductance, rooms, laboratories and use, tiles characterized measuring a floor’s important, if one
constitute that class of chemical plants, where by a greater electrical insulation resistance. considers that the level
materials termed safety is a primary conductance than It should be specified of insulation resistance
“electrical insulators”. concern. regular tiles are that this is a testing of tiles above the levels
Ceramic tiles belong to In some clean rooms, specified. method normally used cited earlier is already
this class, as do the floors must have an This kind of application by the technical experts sufficient to prevent the
great majority of insulating resistance generally requires a of the appropriate floor in its entirety from
ceramic materials. Tiles greater than 2 x 104 Ω, metal net lath or similar authorities (Health conforming to required
block the passage of but less than106 Ω, for surface under the tile Organizations, Fire standards.
55
U S E R S A F E T Y
physiological disturbances.
even from such small electric shocks as we environment with very specific anti-static
Ceramic tiles are typified in general by a very available, designed and produced to satisfy
property too is the direct result of the Deferring further details to the addendum
chemical structure of ceramic materials, and that follows, we stress these conclusions:
is thus inherent to all ceramic materials. ❑ in general, ceramic tiles do not create
(Consider that electrical insulation is for the physiological disturbances from static
so-called “electrotechnical porcelain”). ❑ for specific areas, special tiles are available
Experience demonstrates that despite this that can insure the strictest conformity with
assessment of the quality — and thus the incandescent bodies, but also to specific
Behavior in a fire 1. Properties of in a fire (for example, index”, or the minimal as the velocity with
resistance to the changes in mechanical concentration of oxygen which the flame
A detailed study of the destructive action of resistance, consistency, required to maintain propagates from one
behavior of construction flames: over and above size, etc., due to high combustion; “ignition surface of a material to
materials in a fire is “combustibility”, or the temperatures); and auto-ignition the other;
included in the book: C. possibility of 2. Properties that temperatures” , or the 3. Properties that
Palmonari, F. Vaughan spontaneously reacting describe any way the temperature at which define the emission of
“Behavior of building with oxygen with a materials may feed or materials take fire, both fumes and toxic
materials in a fire”, Ed. highly exothermic propagate fire: among in the presence and in substances: these are
CEC, Basilea (1979). reaction, there are other these we note the the absence of flames; the “quantity of fumes”,
A material’s behavior in properties, which vary “calorific value”, or the the “development of the “density of fumes” and
a fire is defined by depending on the quantity of heat flames”, or the velocity “toxicity of fumes”
several properties that material, that will developed by the of advancement of the emitted by the material
can be classified into describe its behavior complete combustion of flames; the “length of in the case of fire. The
the three following and its response to high the weight unit of the the flame” and terms are self-
groups: temperatures reached material; the “oxygen “flammability”, defined explanatory.
57
U S E R S A F E T Y
floor and wall coverings since it is these With respect to fire resistance, in fact, the
materials which, after furnishings, are most properties of ceramic tiles are quite different
exposed to the risks noted above. from those of most other floor covering
The fire resistance of floor and wall materials (specifically wood, cork, carpeting,
coverings is an equally important vinyl, etc.). Unlike these materials, which are
consideration for human safety in case of variously combustible, ceramic tiles are by
accidents like fires. The seriousness of a fire nature absolutely inert to flames, and
and propagate the flames. The safety of fire. A ceramic floor or wall covering is not
58
damaged by contact with flames, it does not In conclusion, as regards user safety and the
spread or feed a fire, and it does not emit elimination of related risks, both under
substances of any kind in case of fire. On the conditions of normal use and in emergency
contrary, it has been demonstrated that in situations, ceramic tiles are absolutely superior
they are applied, greatly reducing their So the Homeowner and the Specifier will
exposure to heat and the consequent danger find their needs for user safety fully satisfied
59
1.6 Environmental responsibility
The Homeowner and the Specifier care
greatly for the protection of the environment.
Alerted by the media to potential threats to
the environment, and concerned about the
environmental degradation that seems upon
us at the start of the third millenium,
consumers now prefer to use
“ecocompatible” materials that respect the
environment, especially as regards floor and
wall covering materials.
Italy’s ceramic tile industry is the world leader in production and technology,
distinguished by cutting-edge techniques, innovative raw materials and
the latest strategies for guaranteeing environmental and user safety. As a
floor and wall covering material, Italian ceramic tiles clearly rate as an
“ecologically compatible” material to be used in bioarchitecture.
Assopiastrelle encourages sustainable development through a range of
projects aimed at promoting quality as well as sustainability among products
and processes in the ceramic tile industry.
Association
Italienischer of Italian
Verband Ceramic
der Tile von
Hersteller
and Refractories
Keramikfliesen Manufacturers
und feuerfesten Materialien
62
solid) into the environment that may alter life cycle, are measured and used to evaluate
its balances, but also the consumption of a product’s “ecological quality”. The
important resources (often either not ecological label “ECOLABEL” is granted to
renewable or only partially renewable) like a product depending on this life cycle
water and fuels. All these “environmental analysis, as explained in the addendum.
impacts”, produced in every phase of the Let us briefly review of some of the most
Ceramic tiles and “Ecolabel” for products, environmental ceramic tile Fig. 1 - "Ecolabel" Logo.
ecological labels and n. 1836/93, which performance and the manufacturers; and the
establishes a system for creation of an open and Sectorial guidelines on
In recent years, the environmental constructive the development of
Council of the European management and communication between integrated management
Union has supported auditing (EMAS) for the territory and the systems for
environmental industrial plants. public. The environmen- environment, health and
protection as a basic tal management system safety (EHS), supported
factor in in the The main aim of the is also regulated by an by Assopiastrelle. Both
framework of product Ecolabel insignia international norm (UNI these initiatives have
and process quality (Fig.1) is to promote the EN ISO 14001), which been carried out with a
management. The design, production, stipulates its contents qualified contribution by
proposed regulations marketing and use of and requirements. Centro Ceramico -
reflecting this products that have a low The Italian ceramic tile Bologna). Two Italian tile
“management” impact on the The EMAS scheme industry quickly took companies have been
approach to environ- environment over their (EcoManagement and action in this area among the first in Italy to
mental issues - where entire life cycle, and to Auditing Scheme) through promotional join EMAS; they are
the production company raise customer promotes the campaigns and initiati- also the first in the
volunteers to protect the awareness of the introduction and ves to raise awareness industry in Europe.
environment, in contrast environmental impact of implementation on the (for example, the pilot Fig. 2 - EMAS Logo.
to the “command and products. The Ecolabel part of manufacturers of action
control” approach of the has already been policies, programs and “Euromanagement-
preceding law - are the established for some environmental Environment”, partially ECO MANAGEMENT
products; its preparation financed by the AND AUDITING
community regulations management systems SCHEME
n. 880/92, which for ceramic tiles is aimed at the European Union, which
establishes the underway, with Italy in “continuous included the
ecological label the lead. improvement” of participation of ten
63
E N V I R O N M E N TA L R E S P O N S I B I L I T Y
salient aspects and principle elements in the but are never such as to require particularly
evaluation of the ecological quality of demanding - and environmentally
ceramic tiles, and especially Italian ceramic significant - processes of separation,
tiles. enrichment, etc. The environmental impact
of the quarry and related activities regards,
We begin with the raw materials, their on the one hand, alterations to the landscape
quarrying and processing. These raw (for which, in most countries, recovery and
materials are widely available on the earth’s restoration are required by law at the end of
crust (as discussed earlier, ceramic materials quarrying activities); and on the other hand,
mainly include aluminum silicates: and in the consumption of resources (like energy
petrology, the rocky layer above the earth’s and water), the emission of dust, and waste
crust is called the “sial” – acronym for the production. In all countries, quarrying
chemical symbols of silicon and aluminum methods are designed to limit, to the extent
– reflecting the fact that the earth’s crust possible, the environmental impact of the
consists basically in raw materials that are quarries. Presently, many types of Italian
at least potentially ceramic). These are not ceramic tiles are made with imported raw
strategic materials, nor materials materials, because of the superior quality of
approaching depletion (like crude oil). these materials in terms of technical and
Quality requirements vary depending on the aesthetic properties desired, and also of
type of product and production technology, available technologies. Many Italian tiles are
64
still made with local raw materials, though, publications described in the addendum.
to whose use the industry remains Generally speaking, it can be said that the
committed. Italian ceramic tile industry operates in
conformity with “the best techniques
The production phase represents the most available”: production techniques which are
important part of the life cycle from the point industrially available thanks to recent
of view of environmental impact, and the technical advances, and which can ensure
part regarding which the Italian ceramic tile the highest level of environmental protection
industry has reached the highest degree of (see the 96/61/CE Directive of the Council
“environmental performance”. of the European Union).
The main environmental factors associated With regard to the individual aspects listed
with the manufacture of ceramic tiles are the above, here are some important examples of
following: “environmental performance” that Italian
❑ gaseous emissions; tile manufacturers can guarantee.
❑ water consumption and waste water
production; Gaseous emissions. For every kilogram of
❑ energy consumption; ceramic tile produced, the following
❑ waste/residues; substances are conveyed through gaseous
❑ noise. emissions and thus through the streets of the
These aspects are the focus of specific plant:
65
E N V I R O N M E N TA L R E S P O N S I B I L I T Y
❑ from 0.16 to 0.42 grams of fluorine Over 90% of these polluting substances are
compounds; removed by purification plants (which by
❑ from 30.2 to 42.3 grams of particulate now are present in all Italian ceramic plants,
matter; using the best available purification
❑ from 0.01 to 0.09 grams of lead compounds. techniques), so that the quoted emission
Ceramic tiles, improvement” of environmental impact of In the manual “Ceramic associated with ceramic
environment and environmental the various products Tiles and The Envi- tile manufacturing are
energy performances and processes, on ronment” (Fig.3) each examined: gaseous
presupposes a deep which to base the of the principal factors emissions, water, waste
The “continuous understanding of the development of of environmental impact and noise. Every aspect
technologies for
reduction and
Fig. 3 prevention of environ-
mental damage. The
Italian ceramic industry
has just such an
understanding, thanks
to the activities
undertaken jointly
between the industry
(technical experts with
private companies and
Assopiastrelle), local
Fig. 4 regulatory agencies
(ARPA Emilia-Romagna
- Emilia-Romagna is the
region where about 85%
of national production of
ceramic tiles is
concentrated) and
institutional research
(especially the Centro
Ceramico Bologna; see
Appendix 5 for further
information).
66
levels are respectively reduced to: ❑ from 0.001 to 0.009 grams of lead
❑ from 0.016 to 0.04 grams of fluorine compounds (a 90% reduction).
compounds (a 90% reduction);
❑ from 0.18 to 0.28 grams of particulate Water and water balance. Water is required
matter (a reduction of over 99%); for the production of ceramic tile, serving
principally to prepare the mixtures and the
is classified, Tiles and Energy”
characterized and (Fig. 4) features a data glazes and to wash down the production
quantified, according to base on the energy
the type of product and consumption of the lines. Some of the water used evaporates in
manufacturing various types of
technology. This production equipment the processes of drying and firing, and some
reliable knowledge used by the Italian
base is the springboard industry for constitutes waste waters: polluted waters
for the development manufacturing ceramic
and study of tile. This data base is
technologies of the final result of a
that cannot be returned to the environment
prevention, which are thorough campaign of
presented and energy audits, unless carefully processed. Most of the
described with special conducted by the
regard to their technical Centro Ceramico and Italian ceramic industries do not discard
and applicative SNAM with over 100
aspects. The Italian factories, as part of a their waste waters externally, but re-cycle
ceramic industry stands program promoted by
at the forefront in Assopiastrelle and them into production operations, with the
Europe and in the SNAM.
world, already using the
“best available These two “trade
following results:
techniques” (BAT - Best manuals” attest to the
Available Techniques) commitment and ❑ no dumping of waste waters...hence less
according to the EU practicality with which
Directive 96/61/CE of the Italian tile industry environmental pollution;
the Council of the has embraced the
European Union. objectives of protecting ❑ a substantially lower level of water
and safeguarding the
The manual “Ceramic environment. consumption than is needed. The water
67
E N V I R O N M E N TA L R E S P O N S I B I L I T Y
consumed is drawn from the area’s water “digesting” most of the waste it produces
reservoirs...hence the conservation and (for example, all the discarded powders and
safeguarding of such reserves. tiles, both raw and fired; dusts separated by
the gaseous emissions control plants; waste/
Waste/residues. The ceramics industry is residues from water treatment processes).
capable of internally recycling and Many Italian industries do not dump any
consupmtion of energy by 12.0 consumption settled industry in this regard perfect clarity is that the
Italian ceramic tile
10.0 about five GJ/t. can be seen in the Italian tile industry has
industry.
Therefore, as seen in diagram of “stabilized” its emission
8.0
the diagram of Fig. 5, in Fig.6, which presents a of carbon dioxide to the
6.0 the 1990’s, following 30-year comparison of levels of the 1970s,
4.0 the industry’s production and annual when production was at
technological and plant global emission of half of present levels.
2.0
innovations, the carbon dioxide (direct This is the result of the
0.0 emission, from the excellent energy
ceramic tile industry
1998
1996
1994
1992
1990
1988
1986
1984
1982
1980
1978
1976
1974
1972
1970
di t/anno)
ceramic tile industry.
t/year)
Energy industry can now boast: concrete
m2/anno)
500
consequences,
(Million
3,00
3.00
In the field of energy, ❑ Let us assume as considering the
(Milliondisq.
(Milioni
400
the Italian ceramics indicator of energy introduction in Italy of
Produzione (Milioni
dioxide
industry has made consumption the the carbon tax as a way 300 2,00
2.00
di CO2
extraordinary progress specific average total of reducing the
of carbon
Production
200
in the last few years.
Emissione
consumption (heat and emissions of carbon 1,00
1.00
These are the “energy electric) of the dioxide which are the 100
Emission
performances” production line, principal cause of the
(environmental expressed in GJ/t of greenhouse effect. 0 0,00
0.00
70 72 74 76 78 80 82 84 86 88 90 92 94 96 98
performances) of which product. In the last few The position of the Year
Anno
68
such refuse; they recycle everything - often remarkable results, thanks to a vigorous
even the residues of other productive plants drive toward technological and plant
- with a consequent reduction of both innovation: consider that, today, to produce
environmental pollution and natural a square meter (or a ton) of ceramic tiles
resource consumption. As regards the refuse requires less than half the energy (heat and
that cannot be reused in production (like electrical) than was required and consumed
depleted oils, paper, wooden pallets, in the 1970s. The entire industry now
plastics, metal scraps, etc.), the Italian consumes about the same amount of energy
ceramics industry goes beyond mere it did in the 1970s, even though national
conformity with the law to professionally production levels have more than doubled.
filter and collect the materials, vigilantly This truly superior achievement in the area
monitoring all matters of environmental of energy conservation is matched by few
protection. other industries.
Energy. The ceramic processes, concluding We now come to the phase of installation and
with a high temperature firing of the use of ceramic tiles. This will constitute the
material which has first been shaped in its subject of the third part of this manual, but
raw state, naturally require great amounts we take a moment to review some concepts
of energy. But in this very area, the Italian useful for rating ceramic tiles against other
ceramics industry has achieved truly floor and wall coverings:
69
E N V I R O N M E N TA L R E S P O N S I B I L I T Y
❑ the materials used for installation and for most competing products. No health or
filling the joints are generally materials of environmental risks are associated with the
little relevance with respect to toxicity and installation and use of ceramic tiles. On the
environmental impact: they are mortars, contrary, ceramic tiles are notable for their
which is to say mixtures of cement, sand and naturally high levels of safety and hygiene.
water, or adhesives that can be defined, for
the purposes of this discussion, as special We come finally to the conclusion of the life
mortars, whose above-cited ingredients are cycle: the replacement or removal of the tiled
complemented by organic additives (acrylic surfaces at the conclusion of their useful life.
resins, polyvinyl resins, etc.) whose function Two aspects of the demolition waste must
is to enhance some application or perfor- be considered:
mance properties. Tile adhesives contain no ❑ the inert nature of the scraps of ceramic
solvents: their dispersing agent is water. materials (discussed in the preceding pages).
There are some adhesives of a different type This inertia is acknowledged in the present
that do not share these properties, but they Italian legislation on waste products.
are only for very specialized and limited use The ability to reclaim tiled surfaces which
(for example, epoxy adhesives); can be returned to the environment without
❑ as for safety and environmental impact particular risk, and can even be used in the
when in use, we have seen in the preceding preparation of foundations and the like.
section how ceramic tiles are superior to Clearly this cannot be said of the demolition
70
waste from other floor and wall covering less consumption of material and energy,
materials, which cannot be re-used and compared to a surface covered with non-
recycled in any way and whose disposal may permanent material.
entail operations with a substantial Regarding this last phase of the life cycle,
environmental impact, like incineration; ceramic tiles rate extremely high.
❑ to this clearly positive fact about the life
cycle of ceramic tiles, we add the In conclusion, the Homeowner and the Specifier
observation, as documented in section 1.4 now know that by selecting ceramic tile they are
above on durability, that ceramic tiled choosing a product that is respectful of the
surfaces are absolutely unrivalled by other environment:
floor and wall coverings, in the area of ❑ a product whose environmental impact over
durability. A properly designed and installed its life span is lower, in various phases, than that
tiled surface can last as long as the building of other floor or wall covering materials;
in which it is installed. Therefore, in the life ❑ a product whose environmental impact has been
span of the building, a surface covered with substantially reduced over the years, thanks to a
ceramic material — or with any permanent vigorous and committed drive toward innovations
material — involves less waste and requires in technology, plant design, and productivity.
71
The Homeowner and the Specifier have thoroughly