SESSION PLAN

Sector Tourism sector

Qualification Front Office Services NCII
Unit of Competency Provide Cashiering Services
Module Title Providing Cashiering Services

Learning Outcomes:
LO1. Prepare guest folio
LO2. Collect cash, cash equivalents or non-cash transactions
LO3. Process receipts and payments
LO4. Reconcile financial transactions at the end of the shift
A. Introduction: This unit deals with the skills and knowledge required to provide cashiering service of a Front Office
personnel.

B. Learning Activities
LO 1. Prepare guest folio
Learning Content Methods Presentation Practice Feedback Resources Time
1. Folio Modular Self-paced The trainee Answer Self- Compare answer CBLM on 30
preparation reads check 7.1-1 to the Answer Provide minutes
Information Folio Key 7.1-1 Folio Cashiering
Sheet 7.1-1 Service
Preparation Preparation
Folio
Preparation
1 hour
Oral
Discussion The Trainer Trainer asks Trainer
Question
discusses Folio questions compares
Preparation with model
using Oral answers using
answer 7.1-1
Question with Oral Question
model answer with model
answer

Demonstration/Role The trainer Perform Task Assess output 4 hours

Task Sheet
Play demonstrates Sheet 7.1-1 using
 Folio Folio Performance 7.1-1 Folio
Preparation Preparation Criteria Preparation
Checklist 7.1-1

LO 2. Collect cash, cash equivalents or non-cash transactions

Learning Content Methods Presentation Practice Feedback Resources Time

1. Bill Settlement Modular Self-paced The trainee Answer Self- Compare answer CBLM on 30
reads check 7.2-1 to the Answer Provide minutes
Information Bill Settlement Key 7.2-1 Bill Cashiering
Sheet 7.2-1 Service
Settlement
Bill Settlement
Oral 1 hour
Discussion The Trainer Trainer asks Trainer Question
discusses Bill questions compares with model
Settlement using Oral answers using answer 7.2-1
Question with Oral Question
model answer with model
answer

Demonstration / Role The trainer Perform Job Performance Job Sheet 5 hours
play demonstrates Sheet 7.2-1 Criteria 7.2-1 Bill
Bill Settlement Checklist 7.2-1 Settlement
Bill Settlement

C. Teacher’s Reflection

PREPARED BY:

Rommel A. Libria
Trainer / Assessor