Beruflich Dokumente
Kultur Dokumente
(7x1)+(8x2)+(36x3)+(38x4)+(11x5)/100 = 3.38
(6x1)+(11x2)+(37x3)+(31x4)+(15x5)/100 = 3.98
3. This is the one brand of soft drink I would most prefer to drink
(5x1)+(8x2)+(27x3)+(37x4)+(23x5)/100 = 3.65
(4x1)+(11x2)+(32x3)+(37x4)+(16x5)/100 = 3.5
(11x1)+(10x2)+(45x3)+(22x4)+(12x5)/100 = 3.14
Brand Attachment
(5x1)+(8x2)+(23x3)+(43x4)+(21x5) = 3.08
(2x1)+(7x2)+(24x3)+(30x4)+(37x5)/100 =3.93
(4x1)+(10x2)+(36x3)+(34x4)+(16x5)/100 = 3.48
Brand Engagement
(9x1)+(19x2)+(30x3)+(31x4)+(11x5)/100 = 3.16
10. I am always interested in learning more about coca cola
(6x1)+(13x2)+(31x3)+(34x4)+(16x5)/100 = 3.41
(7x1)+(12x2)+(28x3)+(29x4)+(24x5)/100 = 3.51
(17x1)+(21x2)+(21x3)+(25x4)+(16x5)/100 = 3.02
(16x1)+(23x2)+(25x3)+(24x4)+(12x5)/100 = 2.93
Community
(11x1)+(19x2)+(29x3)+(29x4)+(12x5)/100 = 3.12
(8x1)+(20x2)+(31x3)+(30x4)+(11x5)/100 = 3.16
(20x1)+(18x2)+(28x3)+(23x4)+(11x5)/100 = 2.87
Brand Relationship
If Coca-Cola came to life as a person, what type of person would s/he be?
Taste the feeling Have some fun! Hi! I want to be your friend
Enjoy Happiness Let’s be friends
I can make you happy Share Happiness He would tell me that he brings
joy to people and warmth and fun
4.5
3.98
4 3.65
3.38 3.5
3.5 3.14
3
2.5
1.5
0.5
0
I consider myself loyal I drink Coca-Cola This is the one brand If Coca-Cola was not I would go out of my
to Coca-Cola whenever I can of soft drink I would an option, it would way to drink Coca-
most prefer to drink make little difference Cola.
to me if I had to
purchase different
brand/s.
According to the result of the survey, the data shows that the highest part worth utility
for brand loyalty is “I drink Coca-Cola whenever I can” which has 3.98 followed by “This is the
one brand of soft drink I would most prefer to drink” which has 3.65, “If Coca-Cola was not an
option, it would make little difference to me if I had to purchase different brand/s” which has 3.5,
“I consider myself loyal to Coca-Cola” which has 3.38 and lastly “I would go out to my way to go
4.5
3.93
4
3.5
3.5
3.08
3
2.5
1.5
0.5
0
I really love Coca-Cola. I would really miss this brand if it Coca-Cola is special to me.
went away.
According to the result of the survey, the data shows that the highest part worth utility
for Brand Attachment is “I would really miss this brand if it went away” which has 3.93 followed
by “Coca-Cola is special to me” which has 3.5 and lastly “I really love Coca-Cola” which has
3.6
3.51
3.5
3.41
3.4
3.3
3.2 3.16
3.1
3.02
3 2.93
2.9
2.8
2.7
2.6
I really like to talk I am always I would be interested I like to visit the Compared to other
about Coca-Cola to interested in learning in merchandise with website of Coca-Cola. people, I follow news
others. more about Coca- this brand’s name on about Coca-Cola
Cola. it. closely.
According to the result of the survey, the data shows that the highest part worth utility for
the Brand Engagement is “I would be interested in merchandise with this brand’s name on it”
which has 3.51 followed by “ I am always interested in learning more about Coca-Cola” which
has 3.41, “I really like to talk about Coca-Cola to others” which has 3.16, “I would like to visit the
website for Coca-Cola” which has 3.02 and lastly “Compared to other people, I follow news about
4.5
3.93
4
3.48
3.5
3.12
3
2.5
1.5
0.5
0
I really identify with people who Coca-Cola is often frequented by I feel a deep connection with
use this brand. people like me. others who use this brand.
According to the result of the survey, the data shows that the highest part worth utility for
Community is “Coca-Cola is often frequented by people like me” which has 3.93 followed by “I
feel a deep connection with others who use this brand” which has 3.48 and lastly “I really identify
with people who use this brand” which has 3.12. See Figure 23.