RATING SCALE

(ENTRY LEVEL)

1) Understandi

ng Stress----------------------------------7

2) Personal Stress-----------------------------------------7

3) Familial Stress------------------------------------------

4) Relationship Stress-------------------------------------5

5) Environmental Stress-----------------------------------2

6) Academic

Stress----------------------------------------5

7) Negative effects of

stress-----------------------------8

8) Stress busters

a) Social support----------------------------------4

b) Family-------------------------------------------4

c) Peer Group--------------------------------------4

9) Stress Management------------------------------------

4
 RATING SCALE
(EXIT LEVEL)

1) Understanding Stress----------------------------------8

2) Personal Stress-----------------------------------------6

3) Familial Stress------------------------------------------6

4) Relationship Stress-------------------------------------3

5) Environmental Stress-----------------------------------2

6) Academic Stress----------------------------------------5

7) Negative effects of stress----------------------------6

8) Stress busters

a) Social support----------------------------------6

b) Family-------------------------------------------6

c) Peer Group--------------------------------------6

9) Stress Management------------------------------------7

.
 WORKSHOP: 1

“Understanding Stress”

 Personal Learnings from the

workshop
Q- What Is STRESS ?
• Stress: The human reaction to events in our
environment

• Han Selye defines stress as wear and tear on the

body
 Stress

Eustress: Good Stress Distress: Bad Stress

Getting into college Difficult work environment
Getting engaged Overwhelming sights and
Winning the lottery sounds
Threat of personal injury

TYPES OF STRESS-

I - General Stress:
– Everyone has this kind of stress.
– It resolves itself within a day or two.
– No intervention is necessarily required.

II- Cumulative Stress:

– Stress builds up in your body.
– It becomes more difficult to alleviate your
symptoms.
– You may have more serious physical symptoms.
– You may have more serious mental anguish.
III- Acute Traumatic Stress:

– Critical Incident Stress

– Produces considerable psychological distress
– A normal reaction to abnormal events

IV- Post Traumatic Stress:

– Severe stress produced by severe
psychological trauma.
– Created by unresolved Critical Incident
Stress.
– Produces lasting changes.

WORKSHOP: 2
Stages and Models of Stress
 Personal Learnings from the
workshop
 Stages of Stress:
 Stage I - Alarm Reaction
– The “fight or flight” response which causes you to be ready
for physical activity.
– However, it decreases the effectiveness of the immune
system which makes you more susceptible to illness.
  Stage II – Stage of adaptation

– If stress continues, the body adapts to the stressors it is

being exposed to.
– If the stressor is starvation, the person experiences a
reduced desire for physical activity to conserve energy, and
the absorption of nutrients from any food intake is
maximized.

 Stage III – Stage of Exhaustion

– Stress persists for a long time.

– The body’s resistance may be reduced or collapse quickly.
– People who experience long-term stress may have heart
attacks, severe infections, or chronic pain or illness.

 Approaches to stress:
1. Action-oriented approach - In this kind of approach, the
problem creating the stress is identified and confronted
directly. Appropriate changes are made to alter the situation or
the environment and thereby reduce or eliminate stress by
resolution of the problem creating the stress.

2. Emotion-oriented approach - In this kind of approach, the

individual does not have the power to change the environment or
the situation. The individual modifies personal emotions to
interpret the situation differently and thereby attempts to
reduce to eliminate stress.
3. Acceptance-oriented approach - In this kind of approach,
the individual has no direct or indirect control over the factors
causing the stress, along with no emotional control to alter the
interpretation of the situation. Total acceptance of the stress is
undergone and the focus is only on to somehow let the time pass
and survive the stress. This shows results in short term or long
term health damages.

4. Adaptation-oriented approach - In this kind of approach,

the individual adapts to the situation, and instead of trying to
fight it, tries to go along with the flow, thereby becoming one of
the factors causing stress. This is done with a view that if the
individual also becomes one of the factors causing stress then
stress shall be diverted to some other individual and thereby
the individual shall be free from stress. This approach is widely
practiced in office politics, where the officers transfer their
stress to their subordinates who again pass it on to their
juniors. The negative side of this approach is that if the last
individual who finally receives the stress is unable to face it or
fails in the resolution of the stress, then additional stress is
created, which goes on increasing, and if uncontrolled, may
result in a severe mental derangement of the individual, leading
even to suicide or death.
 WORKSHOP: 3
Causes and symptoms of stress
 Personal Learnings from the
workshop
 Causes of Stress
Causes of stress vary from person to person. Some common
causes of stress can be a death of a family member, illness,
taking care of your family, relationship changes, work, job
change, moving and money. Even small things such as long waits
or delays or traffic can cause stress.

Personal
 • Finances: who name finances as the leading cause of stress
cite major purchases they have to make, such as a home or
car. Others are stressed by a loss of income, or mounting
credit card debt. For some, financial stress will eventuate in
bankruptcy. While college students stress over paying for an
education, Baby Boomers and older senior citizens find that
retirement income can be a major cause of stress.

• Personal Health and Safety: For some, the stress is linked

to obesity, and a desire to lose weight. For others, the stress
is a personal bas habit that affects health and must be
changed. For example, smoking, abuse of alcohol or other
drugs. Illness or injury, whether less or more serious, can be a
leading cause of stress for many people.

• Personal Relationships: Whether it is a friendship, dating,

separation, marriage, divorce, or re-marriage, a relationship
can be a leading cause of stress for many. The demands on
time, finances, and emotions can cause ongoing stress.

• Death: Probably the most wrenching cause of stress is the

death of a loved one or close friend. Even the death of a pet
can be stressful.

Organizational

• Employee Risk Factors: Stress can pose a significant risk

to the individual in both mental and physical health. Mental
health risks include depression, anxiety and post traumatic
stress disorders. Physical risk factors include damage to
 immune and cardiovascular systems. Stress can also increase
the risk of other more serious ill health issues such as Heart
Disease. As identified within the Management Standards high
demands within the job such as the working environment and
workload are known to be some of the highest risk factors
which have proven to result in stress within any individual.

• Employer Risk Factors: Risk factors for employers can be

divided into four main categories these being: Cost, Negative
Public Relations, Legal Obligation/Criminal Prosecution and
Civil Action by employees. The risk factors above are often
found within the organizations we have carried out Stress
Surveys for. Although employers do have demanding roles we
often find that the most noted form of stress within
organizations is found because they have the inability to make
significant changes as ideas are often unsupported and change
within the organization is met with great resilience.

 Symptoms Of Stress
 Short Term Physical Stress Symptoms
– Dry mouth
– Cool skin
– Cold hands and feet
– Increased sweating
– Rapid breathing
– Faster heart rate
– Tense muscles
– Feelings of nausea
– Butterflies in your stomach
– Diarrhea
 – A desire to urinate

 Long Term Physical Stress Symptoms

– Insomnia
– Change in Appetite
– Sexual disorders
– Aches and pains
– Frequent colds
– Feelings of intense and long-term tiredness
– Prone to illness

WORKSHOP: 4
Consequences of Stress &
Coping strategies
 Personal Learnings from the
workshop
Individual-
1. Negative Consequences-
– Reduces your effectiveness.
– Makes you accident prone.
– Causes you to be forgetful.
– Causes you to be very negative.
 – You may neglect your appearance.
– You may make poor judgments.
– Causes you to make more mistakes.
2. Positive Consequences-
– . Improves performance
– Motivates you.
– Increases Alertness.

 Organizational-
1. Negative consequences-
– Increase in absenteeism.
– People turn over increases.
– Team spirit and togetherness decreases.
– Clashes increase.
2. Positive Consequences-
– Increase in Productivity.
– Team spirit grows stronger.
– Collaborations become stronger.
 Coping Strategies:

• Become a time management Expert: Learn how to tell the

difference between important and unimportant tasks through
your work week. Know how to manage the important ones first
the delegate any of the smaller tasks to others. Ask for help
when possible from family members and multi task little things
such as talking on the phone while doing the dishes.

• Pay close attention to your physical health: Since your body

and mind work together to keep your system functioning well at
the optimal levels it's important to make sure it running
 properly. One often things many people forget is that you need
sleep healthy diet, and lots of exercise. If you balance these
things each day your body will build a strong system and be able
to handle those everyday stressors that come along.

• Develop Relaxation skills: Due to the fast paced world many

people have forgotten how to relax. It's really in the small
things you do each day that you need to focus on. Taking a small
walk during your lunch hour. Listening to music and singing in
the car on the way home from work, is a great way to inhale and
exhale deeply relieving stress with each breath.

• Add humor to your life everyday: Finding the humor in

everyday life can really lift your spirits and keep your emotions
in check. Humor can actually help you live longer and keep the
stress levels low.