Rohit Jha

Business development Executive

INFO Profile
Phone LLB &MBA in marketing with three of years’ experiences in
8825150659 Business development, Certification in Business Analyst.
Rohit.jha388@gmail.com

PERSONAL SUMMARY

MBA in marketing seeking opportunity to serve as Business development Associate with reputed
company to utilize my education and experience to build long and successful career in this field. He
enjoys having the freedom to take charge of all aspects of an operation, and is a standard driven leader
who can hit the ground running.

CERTIFICATION IN BUSINESS ANALYST

Management

Communication

Team work
CRM

SDLC

CAREER HISTORY
Business Development 2018

Customer sales representative

3 years of experience
Responsible for managing a team to deliver excellent results and achieve the operational standards
across all areas of the business. Also, in charge of overseeing all the organization’s operations in
accordance with the company's brand, product and service standards.

 Driving and delivering the commercial performance of the business.

  Scheduling workloads to meet priorities and targets.

 Setting recruitment, appraisal and line management processes.

 Implementing business procedures.

 Organizing staff schedules.

 Organizing the maintenance of equipment.

 Developing and implementing creative selling techniques.

 Ensuring that company goals are met in a timely fashion by the efficient and effective
management of personnel and resources.

 Working with other department heads.

 Involved in the recruitment and mentoring of new staff.

 In charge of all departmental procurements.

 Delegating responsibilities.

 Undertaking staff performance reviews.

 Establishing the businesses objectives.

 Driving the sales and marketing strategy.

Sr. Business development (Marketing and Sales) – May 2018 – September 2018
Employers name – COX AND KINGS, Kolkata

 Working for the Process of COX AND KINGS

 Handle he team as well as manage all operation day to day activities.

 Creating data, meet the clients, involve in marketing and sales for the company.

 All type of package such as FIT, CLOSED GROUP, CUSTOMISED PACKAGE, INDIVIDUAL &
CORPORATE.

 Specialist in issuing all types of brochures, hotel vouchers, flight, cab, sightseeing etc.

 Handle new and existing clients and suggest them according to their requirement.

 Working for the Process makemytrip.com

 24 months experience in Flight Bookings

 Outbound sales & follow up

 Mentoring new joiners and assisting them with process knowledge.

 Team handling and People Management

 Conducting meeting with the clients at home or office.

 Follow up the old data base clients as well as cold calling them.

 Ticketing and fares

 Handle failed id tickets and Escalations

 Accurately recording information on company database and regular reporting back to

management

 Cross check every document, requirements, time, date before every booking.

 Responsible for booking of all travel and accommodation.

 Dealing with enquiries for both, Domestic and International over the phone and face to face,
listening to customers’ needs and acting upon them.

 Ability to work within company policies and objectives.

 Researching the rates and discounts within the travel industry to maintain competitive rates and
deals.

 Specialist in Domestic tour package (Itinerary), International includes UAE, and Sri Lanka.

Customer Sales representative –

MakeMyTrip- May 2015 to December 2017

KEY SKILLS AND COMPETENCIES

Business Development

 Ability to develop and implement operational procedures.

 Ability to influence the behaviors of others to achieve goals and get things done.

 Ability to develop and implement operational procedures.

 Handle the new and old client son daily basis.

 Able to build and capitalize on a wide network of contacts.

 Can grow existing revenue streams and develop new ones.

 Working for last 3 syears in travel industry in Sales and marketing field.

 Understanding of organizational structures.

 Accustomed to working with senior management.

 Able to communicate and present confidently, clearly and expressively.

 Excellent time management

  Marketing and Sales

ACADEMIC QUALIFICATIONS

ICFAI University, Pune – MBA in HR&Marketing-2013/2015

Pune University – B.A.L.L.B. -2007 TO 2012

BUSINESS ANALYST COMPLETION COURSE CERTIFICATE

BANGALORE