Awais Ali Khan

Shaikh Center Al Raffa

971 5249 5249 8
awaisalikhan@gmail.com

Profile Working as Assistant Manager MIS responsible the smooth working of the department
through controls and procedures according to the company policy. Support and
co-ordinate with the subordinates and liaison with vendors for the organization support.

Objective To secure a senior MIS position with a progressive organization that would give me the
opportunities to utilize my experience, develop new skills and expand my knowledge and
capabilities. To lead through new creative initiatives and plans to ensure objectives are
met and success measured.

Experience Assistant Manager MIS

Dubai British Foundation, Dubai. Aug 2015 – To date

Responsibilities:
 Server administration of Windows 2012R2.
 Active Directory Installation & management.
 DNS Server Installation & Management.
 DHCP Server Installation & Management.
 Office365 configuration.
 Windows Installation & Configuration.
 iSams reports, attendance, user management administration.
 Manage MAC, iMac and IOS devices installation and updation.
 Manage Samsung NVR.
 Fortinet firewall policy management.
 Manage & Installation Avaya IP Telephone system.
 Print management system. aQrate & Utax copying system.
 Manage the needs of the end users.
 Manage helpdesk requests.
 Responsible to implement the proper system, procedures and controls to
manage the IT job.
 Responsible to ensure the IT operations and procedures timely.
 Responsible to co-ordinate with all department heads for smooth working.
 Responsible to keep track, generate and approve the IT inventory requisitions.
 Responsible to provide the technical guidance and training to subordinates to
execute the daily routine jobs smoothly.
 Responsible to create and review all IT related operations procedures,
Work flow and documents.
 Personally involve to support subordinates during peak hours.
 Co-ordinate with the vendor to resolve the IT related issues.
 Resolve all routine outage and follow-up on hardware/software problems with
vendors and head office.
 Ensure that all IT and SWIFT systems are available on time to all users& the
procedures are followed as per foundation policies.
 Ensure all PCs are access control, Updated Anti-Virus and Licensed Software.
 Assist in reviewing current work procedure in order to improve work process.
 Replenishes peripheral devices to ensure preventive maintenance is curried
out.
 Prepare and provide staff training in use of new applications, software and
hardware.
Senior Officer MIS
Interloop Limited, Lahore Apr 2012 – Aug 2015

Responsibilities:
 Responsible to implement the proper system, procedures and controls for
employees to manage the MIS job.
 As per requirement daily operations change to support and implement the MIS
procedures.
 Responsible to ensure the MIS operations and procedures timely.
 Responsible to co-ordinate with all department heads for smooth working.
 Responsible to keep track, generate and approve the MIS inventory
requisitions.
 Responsible to provide the technical guidance and training to subordinates to
execute the daily routine jobs smoothly.
 Responsible to create and review all MIS related operations procedures, work
flow and documents.
 Personally involve to support subordinates during peak hours.
 Co-ordinate with the vendor to resolve the MIS related issue
 Responsible to maintain subordinates attendance record.
 Responsible to monitor the performance of the subordinates and recommend
the salary increase and promotions.
 Team member of the MIS related hiring and termination of staff.
 System administration of Windows 2008r2.
 System troubleshooting.
 Active Directory Installation & management.
 DNS Server Installation & Management.
 DHCP Server Installation & Management.
 Outlook configuration.
 Windows 7 Installation & Configuration.
 VLAN Configuration.
 CISCO Switches 3750, 2960 management.
 HP & WYSE Thin Client Configuration & Installation.
 Fiber Optic & Wireless network connectivity.
 Nautilus network installation & connectivity with Nautilus server and client.
 Resolve all routine outage and follow-up on hardware/software problems with
vendors and head office.
 Planed & Deploy Fiber Optic Cable in Factory premises.
 Ensure that all IT and SWIFT systems are available on time to all users& the
procedures are followed as per company policies.
 Ensure all PCs are access control, Updated Anti-Virus and Licensed Software.
 Assist in reviewing current work procedure in order to improve work process.
 Oversee implementation of systems and technical services projects.
 Replenishes peripheral devices to ensure preventive maintenance is curried
out.
 Troubleshoot, upgrade for software.
 Provide technical support to all 250 users.
 Assist in evaluating and training personnel in different areas.
 Prepare and provide staff training in use of new applications, software and
hardware.
 Responsible for 24x7x365 smooth availability of redundant communication
links currently being used for the interconnectivity of different sites operating
through state of the art internetwork devices.
 Responsible for 24x7x365 smooth availability of applications infrastructure to
help organization to improve its profit margin.
 Responsible for the development of enterprise architecture for Data Centre,
including IT Security, IT Infrastructure, Systems Management.
Achievements
 Deployment of IT infrastructure based on Fiber &CISCO
internetwork devices comprises of 250+ local nodes and its
connectivity with Div-I & Div-II.
 Deployment of voice network through Nortel/AVAYA IP PABX
solution for 2500+ local users and its interconnectivity with Div-I
&Div-II.
 Deployment of surveillance systems (i.e. NVR & IP cameras) to
monitor critical facility areas to cater auditing requirements.

Assistant Manager MIS

Faisalabad Oil Refinery Pvt. Ltd, Karachi, May 2010 – Mar 2012

Responsibilities:
 System administration of Windows 2000.
 Responsible to ensure the MIS operations and procedures timely
 Responsible to keep track, generate and approve the MIS inventory
requisitions.
 Responsible to monitor the performance of the subordinates and recommend
the salary increase and promotions.
 Responsible to implement the proper system, procedures and controls for
employees to manage the MIS job.
 Responsible to create and review all MIS related operations procedures, work
flow and documents.
 Co-ordinate with the vendor to resolve the MIS related issue.
 As per requirement daily operations change to support and implement the MIS
procedures.
 Responsible to maintain subordinates attendance record.
 Personally involve to support subordinates during peak hours.
 Team member of the MIS related hiring and termination of staff.
 Responsible to co-ordinate with all department heads for smooth working.
 Responsible to provide the technical guidance and training to subordinates to
execute the daily routine jobs smoothly.
 Personally involve to support subordinates during peak hours.
 Team member of the MIS related hiring and termination of staff.
 Plan & Deploy Fiber Optic Cable in Factory premises.
 Ensure that all IT and SWIFT systems are available on time to all users& the
procedures are followed as per company policies.
 Ensure all PCs are access control, Updated Anti-Virus and Licensed Software.
 Assist in reviewing current work procedure in order to improve work process.
 Assist in maintenance of IT operation manual.
 Assist in preparation of IT study requirements and assist in preparation of plans
for IT support.
 Assist in implementation plans test software, and co-ordinate with H.O. for
development.
 Oversee implementation of systems and technical services projects.
 Replenishes peripheral devices to ensure preventive maintenance is curried
out.
 Follow daily backup procedures.
 Troubleshoot, upgrade for software.
 Resolve all routine outage and follow-up on hardware/software problems with
vendors and head office.
 Provide technical support to all users.
 System administration of JD Edward.
 Assist in evaluating and training personnel in different areas.
 Prepare and provide staff training in use of new applications, software and
hardware.
Achievements
 Re-Structured the whole 150+ nodes network/LAN infrastructure of Faisalabad
Oil Refinery Pvt. Ltd Head Office in a two member's team.
 Implemented DR site for Faisalabad Oil Refinery Pvt. Ltd.
Assist in Implementation of JD Edward Enterprise One in Faisalabad Oil
Refinery Pvt. Ltd. in close coordination with Vendor along Local IT team.
 Migrated Domain and Exchange from 2000 to 2003 server editions.
 Currently working on the up gradation of the IT infrastructure and connecting it
to the Fiber Optic including migration of all the clients from XP to Windows 7
(which includes both hardware and software up gradation)

Assistant Manager IT
AZM Computer Services, Karachi Apr 2009 – May 2010

Accountabilities & Achievements

 System administration of Windows 2000
 Responsible to implementation of ERP software.
 After Implementation software support.
 Maintaining of Network and computing resources (Database, Hardware,
Software).
 Maintaining of CCTV cameras and DVR Server.
 User, Security and resource administration of the network.
 Software & Hardware installation and the management of Local Area Network
 Maintain Server management and configuration.
 Schedules installations and upgrades and maintains them in accordance with
established IT policies and procedures.
 Installation, configuration of Data bases like MSSQL 2000, PostgreSQL.

Network Administrator
Petrosin Engineering Pvt. Ltd, Karachi, Apr 2006 – Jan 2009

Accountabilities & Achievements

 Structure the whole 100+ Nodes of LAN Network.

 Performs software installations and upgrades to operating systems and layered
software packages.
 Installing, configuring, and maintaining operating system workstations and
servers, including web servers, CCTV/DVR Server, Firewall and DSL Modems in
support of business processing requirements
 Schedules installations and upgrades and maintains them in accordance with
established IT policies and procedures.
 Monitors and tunes the system to achieve optimum performance levels
 Ensures workstation/server data integrity by evaluating, implementing, and
managing appropriate software and hardware solutions.
 Ensures data/media recoverability by implementing a schedule of system
backups and database archive operations.
 Supports middle management through internal methods and procedures or
through offsite storage and retrieval services.
 Develops and promotes standard operating procedures.
 Conducts routine hardware and software audits of servers to ensure compliance
with established standards, policies, and configurations as defined by Company.
 Proactively responded to client requirements through active cross-departmental
communication and developing customized solutions to meet their needs.
 Designed and installed the network infrastructure of “Petrosin Engineering Pvt.
Ltd Karachi, Lahore, Islamabad and Qadir Pur Gas Field Ghotki.
 Senior Data Processing Officer
Muller & Phipps Pakistan Pvt. Ltd Lahore May 1999 – May 2006

Accountabilities & Achievements

 Supervise the job of Data Entry Operators and allocate the duties as per
requirements.
 Check the daily Inventory ledger and computer ledger on daily basis and
dispatch to head office.
 Create Data Backups on daily basis.
 Worked with HHT devices.
 Distribute Reports and Printouts.
 Proper Maintenance of Computer peripherals.
 Maintenance of Network and computing resources Database, Hardware,
Software.
 User, Security and resource administration of the network.
 Software & Hardware installation and the management of Local Area Network.
 Participated in, in planning, designing and implementing the Local Area
Network of 50+ nodes in the Company. Installation and maintenance of the
Windows 2000 network environment in the computer labs.
 Designed and installed the network infrastructure of “Muller & Phipps Pakistan
Pvt. Ltd Lahore-1, Lahore-2, Gujranwala, Sargodha, and Faisalabad” with
Windows 2000 based environment including 2000 Server. Also installed and
configured the Internet & Print Server.

Education
 Master Degree in Computer Science 1999 to 2001
Al-Khair University, AJK, Pakistan
 Graduation 1995 to 1997
Punjab University, Lahore, Pakistan
 Intermediate 1993 to 1995
F.C College, Lahore, Pakistan

Training Programs

 MCITP Training from Corvit.

 CCNA Training from NetPace.
 One Year Diploma In Computer Science from Quid-e-Azam College.
 As/400 Training from Systex International.
 Office Automation from Petroman.
 Computer Fundamental (Win 95-98) from Brain Bench Online.
 Teachers Certification from Punjab Information Technology Board.

Interests
 Cricket, Badminton, Movies, Internet

References available upon request