Katrina Reynolds

Objective To further create, broaden, and improve my skill set, and to gain valuable experience.

Skills  Ability to learn new aspects quickly and efficiently

 Customer interaction via face-to-face and over the phone

 Great with Microsoft Office, POS System, PC and Mac systems

 Ability to listen to needs, concerns, and problems

 Quick problem solving abilities

 Customer service

Experience Receptionist, Veterinary Clinic February 2017-Present

Assisting clients via face-to-face or on the telephone with questions and setting up appointments

 Finalizing bills, explaining medications and taking payments

 Cleaning entire clinic including lobby, rooms, kennels, laundry, and surgical tools

 Unpacking shipments including medications, food and other clinic needs

Retail Sales Manager, Num-Ti-Jah Lodge May 2016 –October 2016

 Assist guests and customers with purchases and any questions about local hikes, the history of the
lodge, etc.

 Maintain inventory, price inventory, and arrange product within the store

 Prepare schedule and weekly tasks schedule for employees

 Open and close shop, open and close till and credit processing system and POS system

 Order new products for gift shop and café from various distributors

Store Associate, Salvation Army Thrift Store August 2014 – May 2015
 Sort through donations while placing them throughout the store

 Operate cash register, assist customers with purchase, exchanges, and general questions

 Answer phone and assist in live auctions

  Head/main cashier on all major sale days and helped meet monthly quotas

 Instructed and supervised volunteers

Cashier, Canadian Tire May ‘11 – July ‘13

 Courteously greeted customers and efficiently processed transactions within a busy, fast-paced
environment

 Operated cash terminal, scanners, and computers to itemize and total customer’s purchase

 Displayed strong interpersonal skills and problem-solving abilities when customer conflicts were
raised

Certification WPIC Certified Wedding Planner February 2017

REFERENCES AVAILABLE UPON REQUEST