Jordon Monk

76 Sylvestor Place
Highlands Ranch, CO, 80129
(720)292-0767
jordon.monk@s.stemk12.org

Education
University of Nebraska Lincoln, Nebraska
Bachelor's Degree Graduated May 2023

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STEM School Highlands Ranch Highlands Ranch, Colorado

High School Diploma Graduated May 2019

Over the course of four years, I have geared my courses towards IT based learning, earning TestOut PC and Net Pro certifications (A+
and Net+ Equiv.). I have been an active team member on the First Robotics Competition Team as well as a State Champion and
National Finalist for multiple competitions in Technology Student Association.

Employment History
Arrow Electronics Panorama Englewood, Colorado
Desktop Support Apprentice June 2017 - July 2019

My primary role on the Desktop team is to learn about the multiple facets of corporate IT. Over the course of two years I have
personally provided tier II IT support to Arrow's Denver and National employees, both remotely and in person. I have experience
providing support during our transition from Windows 7 to Windows 10 and have worked heavily in Microsoft's Software Center Client
(SCCM). I have also provided support to our Apple Mac environment with experience in the Jamf Pro suite.

Professional Skills
Troubleshooting Advanced
Microsoft Software Center Intermediate
Microsoft O365 Intermediate
Asset Management Intermediate
Jamf Pro Competent

References
Mike Tolbert Arrow Electronics
Supervisor 9151 E Panorama Circle, Centennial, CO
(303) 824-7645 80112
mike.tolbert@arrow.com