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JIO – A Success Story

Introduction:

Reliance Jio Infocomm Limited, Jio, is an Indian mobile network


operator. Owned by Reliance Industries and headquartered in
Mumbai, Maharashtra, it operates a national LTE network with
coverage across all 22 telecom circles. Jio does not offer 2G or 3G
service, and instead uses voice over LTE to provide voice service on its
network.

Jio soft launched on 27 December 2015 (the eve of what would have
been the 83rd birthday of Reliance Industries founder Dhirubhai
Ambani), with a beta for partners and employees and became publicly
available on 5 September 2016. As of 28 February 2019, it is the third
largest mobile network operator in India and the eighth largest mobile
network operator in the world with over 297.23 million subscribers.
On 5 July 2018, fixed line broadband service named Gigafiber, was
launched by the Reliance Industries Limited's chairman Mukesh
Ambani, during the company's Annual General Meeting.

The Master Mind- Dhirubai Ambani:

Dhirajlal Hirachand Ambani, popularly known as Dhirubhai Ambani (28


December 1932 – 6 July 2002) was an Indian business tycoon who
founded Reliance Industries in Bombay.
He appeared in The Sunday Times top 50
businessmen in Asia. Ambani took
Reliance Industries public in 1977 and by
2002, when Dhirubhai Ambani died the
combined fortune of the family was $6
billion. Ambani died on 6 July 2002. In
2016, he was honored posthumously
with the Padma Vibhushan, India's second highest civilian honor for
his contributions in trade and industry.

Ambani returned from Yemen to India and started "Majin" in


partnership with Champaklal Damani, his second cousin, who lived
with him in Yemen. Majin was to import polyester yarn and export
spices to Yemen.[11] The first office of the Reliance Commercial
Corporation was set up at the Narsinatha Street in Masjid Bunder. It
was a 350 sq. ft. (33 m2) room with a telephone, one table and three
chairs. Initially, they had two assistants to help them with their
business. During this period, Ambani and his family stayed in a two-
bedroom apartment at the Jai Hind Estate in Bhuleshwar, Mumbai. In
1965, Champaklal Damani and Dhirubhai Ambani ended their
partnership and Ambani started on his own. It is believed that both
had different temperaments and a different take on how to conduct
business. While Damani was a cautious trader and did not believe in
building yarn inventories, Ambani was a known risk-taker and believed
in building inventories to increase profit. In 1966 he formed Reliance
Commercial Corporation which later became Reliance Industries on 08
May 1973.

The Tycoon - Mukesh Ambani:

Mukesh Dhirubhai Ambani (born 19 April 1957) is an Indian business


magnate, the chairman, managing director, and the largest
shareholder of Reliance Industries Limited (RIL), a Fortune Global 500
company and India's most valuable company by its market value.
According to the Forbes magazine, he is the richest Asian and the 13th
richest person in the world as of March 2019.

Mukesh was born in Aden, Yemen and brought up in Mumbai, India.


He received his degree in Chemical Engineering from the Institute of
Chemical Technology in the early 1970s. Mukesh started working
alongside his father Dhirubhai Ambani in their family business,
Reliance, since 1981. Reliance Industries Limited deals mainly in
refining, petrochemicals, and in the oil and
gas sectors. Reliance Retail Ltd., another
subsidiary, is the largest retailer in India.
The business has expanded over the years
to provide products and services like Retail
Markets and Telecommunications.
Reliance’s Jio has earned a top-five spot in
the country’s telecommunication services
since its public launch on 5 September 2016.

As of 2016, Ambani was ranked 38 and has consistently held the title
of being India's richest person on the Forbes magazine's list for the
past ten years. He is the only Indian businessman on Forbes' list of the
world's most powerful people. As of January 2018, Mukesh Ambani
was ranked by Forbes as the 18th-wealthiest person in the world. He
surpassed Jack Ma, executive chairman of Alibaba Group, to become
Asia's richest person with a net worth of $44.3 billion in July 2018. He
is also the wealthiest person in the world outside North America and
Europe. As of 2015, Ambani ranked fifth among India's
philanthropists, according to China’s Hurun Research Institute. He was
appointed as a Director of Bank of America and became the first non-
American to be on its board.

Through Reliance, he also owns the Indian Premier League franchise


Mumbai Indians and is the founder of Indian Super League, a football
league in India. In 2012, Forbes named him one of the richest sports
owners in the world. He resides at the Antilia Building, one of the
world's most expensive private residences with its value reaching $1
billion.

History:

The company was registered in Ambawadi, Ahmedabad (Gujarat) on


15 February 2007 as Reliance Jio Infocomm Limited. In June 2010,
Reliance Industries (RIL) bought a 95% stake in Infotel Broadband
Services Limited (IBSL) for ₹4,800 crore (US$670 million). Although
unlisted, IBSL was the only company that won broadband spectrum in
all 22 circles in India in the 4G auction that took place earlier that year
Later continuing as RIL's telecom subsidiary, Infotel Broadband
Services Limited was renamed as Reliance Jio Infocomm Limited (RJIL)
in January 2013.

In June 2015, Jio announced that it would start its operations all over
the country by the end of 2015. However, four months later in
October, the company's spokesmen sent out a press release stating
that the launch was postponed to the first quarter of the financial year
2016–2017. Later, in July, a PIL filed in the Supreme Court by an NGO
called the Centre for Public Interest Litigation, through Prashant
Bhushan, challenged the grant of a pan-India license to Jio by the
Government of India. The PIL also alleged that Jio was allowed to
provide voice telephony along with its 4G data service, by paying an
additional fee of just ₹165.8 crore (US$23 million) which was arbitrary
and unreasonable, and contributed to a loss of ₹2,284.2 crore
(US$320 million) to the exchequer.

The Indian Department of Telecommunications (DoT), however,


refuted all of CAG's claims.

In its statement, DoT explained that the rules for 3G and BWA
spectrum didn't restrict BWA winners from providing voice telephony.
As a result, the PIL was revoked, and the accusations were dismissed.

Beta launch

The 4G services were launched internally to Jio's


partners, its staff and their families on 27
December 2015.

Bollywood actor Shah Rukh Khan, who is also


the brand ambassador of Jio, kick started the
launch event which took place in Reliance Corporate Park in Navi
Mumbai, along with celebrities like musician A R Rahman, actors
Ranbir Kapoor and Javed Jaffrey, and filmmaker Rajkumar Hirani. The
closed event was witnessed by more than 35000 RIL employees some
of whom were virtually connected from around 1000 locations
including Dallas in the US.

Commercial launch

The company commercially launched its services on 5 September


2016. Within the first month, Jio announced that it had acquired 16
million subscribers. This is the fastest ramp-up by any mobile network
operator anywhere in the world.

Jio crossed 50 million subscriber mark in 83 days since its launch,


subsequently crossing 100 million subscribers on 22 February 2017. By
October 2017 it had about 130 million subscribers.

Vision:

Reliance’s vision for India is that broadband and digital services will no
longer be a luxury item. Rather, Reliance envisions an India where
these are basic necessities to be consumed in abundance by
consumers and small businesses alike, as much in far-flung villages as
in our largest cities.

The initiatives are truly aligned with the Government of India's ‘Digital
India’ vision for our nation.
Organizational Structure:

Reliance Industries Limited (RIL) is an Indian conglomerate holding


company headquartered in Mumbai, Maharashtra, India. Reliance is
one of the most profitable companies in India, the largest publicly
traded company in India by market capitalization, and the second
largest company in India as measured by revenue after the
government-controlled Indian Oil Corporation.
Reliance Industries started off with its Textile business. With the help
of backward, it expanded its business to Petroleum and petro
chemical products.
Then it ventured into Reliance Retail and most recently into JIO, i.e.,
telecommunication services.
The Jio team consists of Shailender Nath Sharma as the CEO, Sanjay.
U. Mashruwala as Managing Director, and Rajneesh Jain as Chief
Financial Officer.
Mathew Oommen, President of Global Strategy and Service
Development and Director. In 2013 a couple of senior professionals
from the telecom equipment industry also joined the organization - A
few to name are Manoj Modi, Sandip Das, Arvind Rao etc. became a
part of the Jio’s management team.

Accounting and Auditing Process:

JIO follows automated accounting process. Thus, every transaction


that happens at JIO is updated in the SAP and regular internal and
external audits are conducted at the National Head Quarters at
Mumbai.

Marketing Mix adopted:

Price:

The pricing strategies adopted by Jio are most attractive. They have
priced their various products to satisfy individual but have also
dominated the current telecom market. Their premium 4G services
offered at affordable prices are causing rivals to modify their pricing
strategies.
Reliance Jio Infocomm Ltd has come up with their latest tariff revision.
The company is offering an unlimited voice plan to its feature phone
users, with 1GB of data being provided, at just Rs49 for a 28-day billing
cycle. Earlier it had unveiled a similar plan for smart phone users, with
2GB of data usage, at Rs98.

Promotion:

Reliance Jio has undertaken an aggressive marketing strategy to


create positive brand awareness. It has launched ad campaigns on
television, radio, newspapers, magazines, and billboards and social
media platforms including Instagram, Facebook, Twitter and YouTube.
Reliance Jio knows the importance of star power and has roped in
several celebrities to act in its commercials and become associated
with its brand.

Impact on Other Service Providers:

Reliance Jio offers and data rates were so low that many people
switched their existing network to Jio which cause a lot of unrest to
the other operators due to which they have to make some drastic
changes to remain in the competition.
The merger of Idea with Vodafone and Airtel with Telenor are the
result of that. Also, the data usage rates for other operators also came
down drastically. It is safe to say that Jio has completely changed the
way network operator used to charge the customers for the services.

Alliance

In February 2016 Jio announced a global alliance of Mobile Network


Operators which include:

 BT Group
 Deutsche Telekom
 Millicom
 Orange S.A.
 Rogers Communications
 MTS
 Telia Company
 Telecom Italia

Partnerships

Jio shares spectrum with Reliance Communications. The sharing deal


is for 800 MHz band across seven circles other than the 10 circles for
which Jio already owns.

In September 2016, Jio signed a pact with BSNL for intra-circle


roaming which would enable users of the operators to use each
Other’s 4G and 2G spectrum in national roaming mode.In February
2017, Jio announced a partnership with Samsung to work on LTE -
Advanced Pro and 5G.

Impact on Digitalization of India:

The Indian government was working on Digital India from last three
year. The main aim of this scheme is to make all the government
schemes and facilities online for which we need internet connectivity
in low rates so that people can use these facilities.

Reliance Jio has provided a big boost to this by providing fast pace
internet at low rates. India is expecting to cross 500 million internet
users this year which is a huge improvement over the last few years.

Low data usage rates made it possible not only in the urban area but
also in rural areas. As per the reports in India, 48% of total internet
users are from rural areas.

Branding and marketing

On December 24, 2015, Bollywood actor Shah Rukh Khan was


appointed as Jio's brand ambassador.
Pokémon Go:

Location-based AR game Pokémon Go was launched in India in


December, 2016 in
collaboration with Jio in
which hundreds of Jio stores
and other Reliance marts
and shopping malls like
Reliance Trends and Reliance Digital became Sponsored PokéStops
and Gyms.

Network:

Jio owns spectrum in 850 MHz and 1,800 MHz bands in India's 22
circles, and also owns pan-India licensed 2,300 MHz spectrum. The
spectrum is valid until 2035.
FDD-LTE FDD-LTE TDD-LTE
Telecom circle 1800MHz 850MHz 2300MHz
Band 3 Band 5 Band 40

Andhra Pradesh & Telangana

Assam

Bihar & Jharkhand


Delhi

Uttar Pradesh (East)

Gujarat

Haryana

Himachal Pradesh
Jammu and Kashmir

Karnataka
Kerala

Kolkata
Madhya Pradesh & Chhattisgarh
Maharashtra

Goa
North East
Odisha

Punjab

Rajasthan
Tamil Nadu

West Bengal

Uttar Pradesh (West)


Reception of Jio Prime:

By July, 12.55 crore Jio customers had opted for Jio Prime. The last
date for registration to Jio Prime membership was 31 March 2017.
This was extended until 15 April 2017 along with an introduction of a
new offer, "Jio Summer Surprise", which gave customers three
months of free services. On 6 April 2017, TRAI advised Jio to withdraw
this offer.

RELIANCE JIO’S SWOT ANALYSIS

STRENGTHS:

1. Affordable Devices: Jio has worked with all the leading device
manufacturers of the world to ensure availability of 4G LTE
smartphones across all price points – from ultra-premium
models on one hand, to entry level models on the other.
2. Digital Communication: The application Jio4GVoice brings the
4G communication suite to all smartphones. With its RCS (Rich
Communication Services) features like Enriched calling, Chat,
File share and Unified Messaging, it redefines the calling and
messaging experience. It also enables Jio’s cutting edge voice
and video call service on non-VoLTE smartphones.
3. Digital Currency: Jio envisions a new India which will use digital
currency instead of paper money for a more secure and
convenient way to transact. Jio Money, Jio’s digital currency and
digital payments business, will play a crucial role in this by
offering a platform for ubiquitous, affordable and secure digital
payments.
4. Jio Drive: Micro and small businesses will soon have access to
cutting-edge cloud storage technologies which were once
affordable to big companies only, giving them a new edge to
compete on a global landscape. Jio Drive is an application that
brings powerful cloud capabilities to every smartphone. Using
Jio Drive, anyone can store, sync and share any content between
their own devices and also with their friends.
5. Digital Education: Teachers and students from far flung areas
can connect with each other, crowd-source knowledge and
adapt new age learning techniques and thus lift the level of
education to a completely different plane.
6. Digital Healthcare: Expert medical advice would be available
anytime, anywhere - with medical practitioners able to grow
their practice without constraint, and provide quality of life to
the crores that make up our country.
7. Digital Entertainment and social connectivity: Jio Chat is a
powerful communication application that integrates chat, voice,
video calling, conferencing, file sharing, photo sharing and much
more. Jio Play enables users to watch HD TV anytime, anywhere
on any device, from hundreds of channels, across categories and
languages. Jio Beats is a premier digital music streaming service
that gives instant access to millions of songs and curated
playlists. Jio Mags and Jio News provide access to the most
popular collection of magazines and news from leading
publishing houses across multiple languages.
8. Digital Entrepreneurship: Jio is building is a powerful platform
on which a range of rich digital products and services can be
enabled - digital currency, digital commerce, digital education,
digital healthcare, e-governance, Smart Cities, M2M and the
Internet of Things. It does not matter whether these services are
created by Jio itself, its ecosystem partners or anyone globally.
Reliance is committed to the principles of Net Neutrality.

Apart from the above mentioned strengths, the following can also
be observed as its additional strengths:

1. Strong backing of parent company i.e., Reliance Industries backed


up Mukesh Ambani.

2. Excellent advertising and marketing of Jio helped the brand have a


strong launch.
3. Jio has brand ambassadors like Shahrukh Khan, Amitabh Bachchan
which has helped reach out to masses.

4. Innovative technology i.e. 4G LTE services along with VoLTE.

5. Has a strong pan India presence with its operations in more than 22
circles.

WEAKNESS:

1. Late entry into the market: Reliance Jio has made a late foray
into the market which already had established players like Airtel
and Vodafone who had occupied a place in the minds of the
customer.

OPPORTUNITIES:

1. Future driven technology – Reliance Jio uses VoLTE 4G network


which is scalable to accommodate
2. 5G and 6G technologies. This offers numerous avenues to Jio or
future expansion of bandwidth.
3. Apps – Reliance Jio has VoLTE which has a lot of scope in terms
of bandwidth. Thus they can offer apps to customers which are
chargeable or even free initially and pay per use later.
4. Competitive Pricing Strategies – Reliance Jio prides itself on
being a low-cost Internet service provider and mobile operator.
This can be used as a positioning to target more markets and
grow their market share since most of their competitors’ cannot
afford their prices.
5. Expansion to other countries – Currently Reliance Jio is
operational only in India. There is, however, a lot of scope for
expansion to foreign countries at least in the neighboring
regions.

THREATS:

1. Risk of loss of customers – Customers prefer Jio primarily


because of the low prices that they offer. At a stage when the
company increases its price there may be a loss of customers.
2. Criticism and negative image – Reliance Jio has been embroiled
in a lot of controversies from the time it was started. These have
resulted in a negative brand image for the company.
3. Poor Code of ethics – Many of the strategies adopted by
Reliance Jio such as the low pricing, free bandwidth and market
penetration strategies have been showcased as unethical and
this may affect the goodwill of the business in the long run.
4. Existing competitors have a strong presence, and a loyal
customer base, which would be difficult to address to.

Corporate Social Responsibility:

Creating shared prosperity, sustainably

Initiatives in education, health, environment and social development


forms a sizeable chunk of Reliance’s community outreach
programmes.

Sustainable Development

Jio have always considered sustainable development the cornerstone


of our business strategy. Jio seek to achieve sustainable and profitable
growth, creating thriving eco-systems around all our businesses. Jio’s
strategy includes fostering close and continuous interaction with
people and communities around our manufacturing divisions, bringing
qualitative changes in their lives and supporting the underprivileged.
Environment Protection Drives

Environmental impact assessment and qualitative risk analysis are


central to all Jio’s new projects. Jio has converted acres of arid lands
into major green zones.

Customer Satisfaction with JIO

Customer is the real asset to any organization and the satisfaction


occupies an important place for business and management. Every firm
is expected to maximize the satisfaction in order to get more market
share and profit. Reliance Industries Ltd.’s (RIL) telecom unit starts
offering free services from 5th September 2016 to 31 Dec 2016; again
the commercial launch free services extend next three month from 31
Mar 2017 onwards.

While the company has stated an altruistic objective for Reliance Jio
Infocomm Ltd. that of putting India on the global map for mobile
broadband Internet access there is no denying that this
announcement has jolted the telecom ecosystem across the country.

Reliance's Jio has come out with free to low subscription; it could
attract more customers and create a strong customer base. The
satisfied Jio customer would act as the advertising tool for the
company without any additional cost.
According to a survey conducted by Bank of America Merrill Lynch
around 67% surveyed customers in India are willing to use Reliance Jio
as a secondary connection rather than a primary connection once the
telco stops offering free services in the country.

Primary Data
Educational level of respondents, 25.43% of the respondents have
studied only undergraduate, 29.06% of the respondents have studied
post graduate, 27.99% of the respondents have studied professional
qualification and 17.52% of the respondents have did other. Majority
of the respondents comes under for post graduate 29.06%. From the
occupation table 33.97% of the respondents are student, 29.06% of
them are Employees, 20.73% of them are Businessman and 16.24% of
them are others. Majority of the respondents comes under
occupation for Student 33.97%. Among 468 respondents of monthly
income group, 25.21% respondents get below Rs. 10000, 31.41%
respondents get Rs.10001-20000, 29.49% respondents get Rs. 20001-
30000 and 13.89% respondents get monthly salary for more than Rs.
30001. Majority of the respondents i.e. 31.41% come under monthly
income for Rs.10001-20000.
The Table.2 shows the percentage of source of information about the
service of the respondents. More information have been obtained
from the advertisement and the publicity.

Customers are aware of the Reliance providing Jio and services. This
makes them to possess more Jio work.

The Table.4 shows the percentage of satisfaction level of Reliance Jio


convinced to use the respondents. 19.44% of respondents are highly
satisfied, 39.96% of respondents are satisfied, 28.63% of respondents
are neutral and remaining 11.97% of respondents are dissatisfied.
Majority of the respondents comes under for satisfied 39.96%.

The Table.5 shows the percentage of feature of Reliance Jio convinced


to use of the respondents. Among the 468 respondents, 16.67% of
respondents are connectivity, 10.89% of respondents are schemes,
13.68% of respondents are advertisements, 23.29% of respondents
are sim cards are free, 12.39% of respondents are
Price, 12.83% of respondents are 4G services and 10.25% of
respondents are goodwill. Majority of the respondents comes under
for SIM cards are free 23.29%.
The Table.6 shows the percentage of like most using Reliance Jio of
the respondents:
Among the 468 respondents, 26.29% of respondents are
unlimited data service, 11.75% of respondents are free
roaming calls, 18.37% of respondents are network coverage,
21.15% of respondents are Jio sim card are free, 16.67% of
Respondent are 4G services and remaining 5.77% of
respondents are other reasons. Majority of the respondents
comes under for unlimited data service 26.29%.
Table.7. Problems in Reliance Jio

PARTICULARS NO. OF RESPONDENTS PERCENTAGE

Network coverage & Tower


169 36.11
problems
Voice call failure 101 21.58
Tariffs Plan 52 11.11
Buggy Jio apps 67 14.32
Others Problems 79 16.88

TOTAL 468 100

Network is the main problem cited by 36.11% of respondents. The


next biggest problem conveyed by the respondents is voice call failure
which is serious as it could make people to think of alternate service
providers.

“There is a significant relationship between income and satisfaction


level”
FINDINGS:

1. Most of the respondents are male.


2. Majority of the respondent’s age group are below 25 years to
35.04%.
3. 29.06% of respondents are graduates.
4. 36.11% of respondents are Students.
5. Majority of the respondents (29.27%) are salaried monthly income
of Rs.15000 - 20000.
6. 35.90% of the respondents feel satisfaction of advertisement.
7. 41.02% of the respondents are feeling satisfied
8. 44.66% of the respondents are fully aware of Reliance Jio
9. Majority of the respondents come under unlimited data service to
30.56%.
10. Most of the respondents feel network coverage to 53.20%.

RECOMMENDATIONS:

 From the overall study, it was found that most of the customers
are satisfied with the current services.
 Majority of the customer felt that they want to remove the
problem of call blocking and call drop.
 Company should improve the ambience of the service stations.
 The download and upload speed of the network has reduced
drastically in many places. The Reliance Jio sim users are
expecting high speed. So increasing network speed to great
extent. It would be better.
 Reliance Jio’s frequent update innovation technology when it’s
required.
 Giving continue offer on calls to customers at best possible levels
will be good.
 To develop 4G plan and value scheme.
 Reliance Jio sim should introduce some new schemes for the
youngsters
 Customers expect low cost Reliance phone.

In today’s competitive business, Customers are considered as the


backbone of the company. Customer service, like any aspect of
business, is a practiced art that takes time and effort to master.
Treating the customers like friends is the best way to attract them and
make then always come back.
The level of satisfaction can also vary depending on other options and
customer. Customer satisfaction research will have to help businesses
build stronger relationships.
From the overall study of identifying the satisfaction level of customer
service it may be concluded that the Reliance Jio Customers are
satisfied with the service of which company providing”, But at the
same time Service station environment has to be enhanced. Better
customer service will help the organization to be more efficient, in
quality services, avoid problem, maintaining the growth and
customers attract new schemes and so on.

DEPARTMENTS IN JIO

There are two major departments of JIO


1. Projects
2. Operations and maintenance

Projects has other sub departments as follows:

 Planning
 Construction
 Procurement and Contractors
 Quantity Survey Department
 Inventory
 Human Resources
 Corporate Services
 Warehouse
 Distribution Centre
 Finance Compliance and Audit
 Business Development
 Networking

My role at FC&A department:

 To verify & process vendor bills : Various vendor bills such as


Tower bills- Civil and electrical , Optic fiber cable (OFC Bills) ,
Nation Long Distance( NLD) bills, Intracity bills, Travelling
expenses , Manpower bills are submitted by the Vendors of Jio
on a daily basis. Each bill, after going through the Quantity
Survey department comes to the finance department for final
checking. Checking of amounts, Documents, dates and retention
amount has to be done.

 To create reservation in SAP for materials consumed: Material


for vendors is supplied by Jio as per requirement. For every
material issued, consumption has to be booked accordingly. This
has to be done by comparing the SAP data with our Books data.
 To upload invoice soft copies to SAP: Once the bills have been
checked and approved, they have to be uploaded to SAP so that
the payment is released. It includes a 5 step process namely-
Scroll Change, Scroll DMS, Scroll Confirm, Scroll Retention and
Scroll Validate.

 Site wise service cost allocation: In simpler terms, this is the


process of capitalizing the service cost incurred for every site.

 To verify imprest vouchers: Petty Cash is referred to as Imprest


in Jio. On a daily basis, Imprest vouchers of various kinds, i.e.,
Imprest advance, Imprest cash or Imprest Payback are
submitted. Every voucher has to be carefully checked before
providing cash. Also, as and when the Cash got over, we had to
go to the bank to get cash.

 To resolve DMS error: The Document Management System,


once uploaded might end up in small errors. The error correction
also includes the same 5 step process namely- Scroll Change,
Scroll DMS, Scroll Confirm, Scroll Retention and Scroll Validate.
 To create Debit and Credit notes using SAP: If a Vendor uses
more material that what was allocated, a debit note is issued
asking to pay for the material used. Similarly, if a vendor uses
less than what was allocated, a credit note is issued for the
excess material returned.

 To find the vendor details of whose the debit notes haven’t been
cleared: There were a few vendors who submitted the final bill
but did not report the material consumption. From all those
vendors, the debit amount has to be collected. Hence, a
comparison between SAP data and Books data has to be done.

Team Members:

 Kambam Chianappa Reddy – CEO Telangana


 Manish Gupta – Finance Head Telangana
 Srinivasu Muppavarapu – Finance Lead
 Venkata Subbiah – Finance Lead
 Praveen Kanth – Finance Lead
 Vishvershwar Rao – Material Incharge
 Gayathri Reddicherla
 AVL Narayana

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