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Journal of Experimental Social Psychology 44 (2008) 116–126


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Accentuation of information processes and biases in group


q
judgments integrating base-rate and case-specific information
a,*
Verlin B. Hinsz , R. Scott Tindale b, Dennis H. Nagao c

a
Department of Psychology, North Dakota State University, Fargo, ND 58105-5075, USA
b
Loyola University Chicago, USA
c
Georgia Institute of Technology, USA

Received 30 November 2003; revised 26 December 2005


Available online 12 March 2007
Communicated by Stasser

Abstract

This article investigates differences in the ways that groups and individuals apply information-processing strategies and fall prey to
biases in their judgments. Judgments were made on probabilistic inference problems that involved base-rate and case-specific informa-
tion. Consistent with hypotheses, when individuals neglect base-rate information in their probability judgments, groups accentuate this
tendency. Moreover, when the source of case-specific information is inaccurate, individuals neglect the case-specific information, and
groups accentuate this tendency with the base-rate information dominating their probability judgments. In addition, groups accentuate
the strategies used by individuals to integrate the base-rate and case-specific information. These results provide strong support for a
group accentuation tendency for the application of information-processing biases and the strategies used to integrate information. Dis-
cussion reflects upon the relationship of the results of this experiment with other research on base-rate neglect and group judgment.
Underlying mechanisms and potential moderators of the group accentuation pattern are also discussed.
 2007 Elsevier Inc. All rights reserved.

Groups routinely make judgments and decisions about Heimerdinger, Henkel, & Spieker, 2005; legal decisions,
the reasons why certain events occur (Forsyth & Kelley, Saks & Kidd, 1980; Schkade, Sunstein, & Kahneman,
1994; Laughlin, VanderStoep, & Hollingshead, 1991). In 2000). For example, a personnel committee may try to
doing so, they often try to integrate different types of infor- understand why a recent recruit failed to meet expecta-
mation to make the decision (e.g., medical decision mak- tions. When doing so, the committee needs to process
ing; Larson, Christensen, Abbott, & Franz, 1996; Hinsz, and combine information in order to deduce credible infer-
ences for the lack of success. The information the group
q
Preparation of this manuscript was supported by grants from the has may vary in terms of its reliability (e.g., letters of refer-
National Science Foundation to the first author (BCS-9905397) and ence), validity (e.g., quality of training acquired in college),
second author (SES-0136332) and the Air Force Office of Scientific and susceptibility to various information-processing biases
Research to the first author (F49620-02-1-0234 & F49620-03-1-0353). (e.g., availability; Tversky & Kahneman, 1974). This paper
Portions of this article were written while the first author held a National
Research Council Senior Research Associateship Award at the Air Force
examines how groups and individuals use information that
Research Laboratory, Human Effectiveness Directorate. Some of this varies in its reliability (i.e., accuracy of the source of case-
research was presented at meetings of the American Psychological specific details) along with information susceptible to an
Association, Los Angeles, and the Midwestern Psychological Association, information-processing bias (i.e., base-rate neglect) to
Chicago. We appreciate the comments of Barry Goettl, Alan Ashworth, make inferences about the reasons an event occurred. In
Ernest Park, and several anonymous reviewers on earlier versions of this
manuscript.
the process, this paper explores information processing in
*
Corresponding author. groups, base-rate neglect, and biases in group judgment
E-mail address: Verlin.Hinsz@NDSU.edu (V.B. Hinsz). and decision making.

0022-1031/$ - see front matter  2007 Elsevier Inc. All rights reserved.
doi:10.1016/j.jesp.2007.02.013
V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126 117

The ways that information-processing biases influence accentuate the biases observed in individual judgments.
judgment and decision making has been studied intensively The experiment reported here involves a particular decision
at the individual level (Hastie & Dawes, 2001; Kahneman, task (probabilistic inference problems that assess base-rate
Slovic, & Tversky, 1982; Plous, 1993), however, less neglect) that reflects different types of biases as well as illus-
research has considered the impact of these biases for trates strategies that can be used to integrate different kinds
group judgment and decision making (Gigone & Hastie, of information. These characteristics of the task can help us
1997; Hinsz, Tindale, & Vollrath, 1997; Kerr, MacCoun, elucidate how information processes and biases may differ
& Kramer, 1996). The limited consideration of informa- for individual and group judgment.
tion-processing biases in group judgment is surprising An important issue to address is why a bias that arises
given that important problems are often assigned to groups among individuals might be accentuated or attenuated in
rather than individuals. Research that compares group group judgments. Tindale, Smith, Thomas, Filkins, and
judgments to those of individuals often describes three gen- Sheffey (1996) argue that a key aspect for understanding
eral patterns (Hinsz, 2006; Kerr et al., 1996). The default how biases among individuals influence group-level perfor-
pattern suggests that biases have the same influence on mance is whether group members shared a particular rep-
group and individual judgment. That is, the pattern of resentation of the task. Following from Laughlin’s work
influence of biases on individual judgment is basically rep- on demonstrability and group problem solving (Laughlin,
licated in group judgments. 1980; Laughlin & Ellis, 1986), Tindale et al. argue that
Alternatively, groups could diminish or attenuate the groups will be attracted to response alternatives that ‘‘fit’’
influence of the biases that are found for individual judg- the task representation shared by most of the group mem-
ment. Nisbett and Ross (1980) speculated that group deci- bers. For problem solving tasks with demonstrably-correct
sions might be less susceptible to such biases because of the solutions, Laughlin and Ellis argue that one of the reasons
tendency of groups to correct errors of their members (Hill, a correct minority can persuade incorrect majority mem-
1982; Hinsz, 1990, 2006; Kerr et al., 1996). Similarly, Baron bers is because the minority shares certain background
and Bryne (1984) suggested that one way to reduce the knowledge about the task that can be used to demonstrate
impact of information-processing biases and errors is to that their position is correct. Tindale et al. argue that sim-
ensure that important decisions are made in group settings. ilar processes can emerge when group members share back-
Inherent in these suggestions, as well as the tendency to ground knowledge or task representations that have
assign important problems to groups, is the general belief implications for the response alternatives under consider-
that group interaction involves certain processes (e.g., error ation. For example, Smith, Dykema-Engblade, Walker,
correction, moderation of extreme viewpoints, or increased Niven, and McGough (2000) composed groups with major-
creativity; cf., Hastie, 1986) that result in better decisions ities favoring the death penalty in a study of group-medi-
relative to individuals. ated attitude change. Minority members who used logic
In contrast, groups may also exaggerate or accentuate to try and sway the majority toward anti-death penalty sen-
the influence of biases in their judgments compared to indi- timents were ineffective. However, when minority members
vidual judgment. In a pattern similar to group-induced framed their arguments in terms of the students’ dominant
shifts (Hinsz & Davis, 1984; Lamm & Myers, 1978; Schk- religious beliefs, they often convinced the other group
ade et al., 2000), research has found that, if a bias or error members to move in the minority direction. These shared
is prevalent in individual judgment, group judgments are task representations can help us understand why groups
influenced to an even greater extent by that bias or error might accentuate or attenuate information processing
(Hinsz et al., 1997). If this pattern arises, then group inter- biases in our study of responses to ‘‘base rate fallacy’’ prob-
action may also serve to enhance the biases and errors that lems (Kahneman & Tversky, 1973).
exist among individuals, and result in decisions that reflect The tendency to neglect base-rate information has
a greater, rather than lesser, degree of bias. To the extent received considerable attention in the judgment and deci-
that the biases lead to erroneous responses, group decisions sion-making literature (see Koehler, 1996; for a review).
are likely to be poorer, rather than better, than individual Base-rate information was often presented in problem
decisions if the biases are accentuated in groups. Conse- descriptions with regard to the frequency of two types of
quently, the question as to whether groups diminish or entities (e.g., blue and green cabs). The problems also pro-
exaggerate biases is of considerable theoretical as well as vide case-specific information (also called individuating
practical interest (Hinsz et al., 1997; Kerr et al., 1996; Tin- information) regarding a situation (e.g., eye-witness testi-
dale, 1993). mony for a hit-and-run accident) that implicated one of
Kerr et al. (1996) analyzed research on the comparison the two types of entities (e.g., the eye-witness identified a
of biases in individual and group judgment. They argued green cab as being involved in the accident). Research often
that simple, systematic relationships will not be found. reports that, although both the base-rate and case-specific
Rather, Kerr et al. described a number of contingent fac- information are relevant for the judgment, participants
tors (e.g., group size, degree of bias in individuals, nature neglect the base-rate information and overemphasize the
of the bias, or group decision process) that help determine case-specific information in their judgments (Bar-Hillel,
whether group judgments would replicate, attenuate, or 1980; Kahneman & Tversky, 1973; Koehler, 1996; Lyon
118 V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126

& Slovic, 1976). Early research suggested that base-rate representation of focusing on the base-rate information
neglect was relatively powerful and robust. However, other and groups will have an increased use of base-rate informa-
research has shown that the use of base-rate information tion relative to individuals. In summary, groups will neglect
may be moderated by a variety of factors (Ajzen, 1977; base-rate information more than individuals under condi-
Bar-Hillel, 1980; Gigerenzer & Hoffrage, 1995; Ginosar & tions in which individuals perceive the case-specific infor-
Trope, 1980; Hinsz, Tindale, Nagao, Davis, & Robertson, mation as valid (Hypothesis 1), and groups will be more
1988; Koehler, 1996; Lynch & Ofir, 1989; Nisbett & Borg- likely than individuals to have base-rate information
ida, 1975). dominate their judgments when individuals view the case-
Past research we conducted on probabilistic inference specific information as invalid (Hypothesis 2).
problems suggested a complex set of processes are involved In addition to our interest in the comparison of response
in base-rate neglect for individual judgment (Hinsz et al., patterns of groups and individuals that reflect information-
1988; Hinsz & Tindale, 1992). In research involving ‘‘cab processing biases, we are also concerned with the ways that
problem’’ type probabilistic inference tasks with base-rate groups integrate available information when making judg-
and case-specific information, we found that one piece of ments. The processes by which groups integrate informa-
information often dominated individuals’ judgments tion can be investigated by looking at how they utilize
(Hinsz et al., 1988). When the source of the case-specific the base-rate and case-specific information in making their
information (e.g., witness) was perceived as accurate, it judgments. Probabilistic inference problems allow an
dominated the judgment, and base-rate information was assessment of the strategies groups use to integrate these
neglected. Alternatively, some problems were constructed two kinds of information when trying to reach a judgment,
in which the source of the case-specific information and how these strategies resemble or differ from those of
was highly inaccurate, suggesting that the source of this individuals. One way to address this issue is to focus on
evidence was more often wrong than right. In these condi- the perceived relevance explanation for base-rate neglect.
tions, the participants tended to disregard the case-specific Several researchers suggest that it is the respondents’
information and the base-rate information dominated their perceptions of the relevance of the base-rate and case-spe-
judgments. Given that case-specific information is still cific information that influences the degree the information
diagnostic for predictions about the entity responsible for is utilized in making judgments (Bar-Hillel, 1980, 1990;
the incident (Fischhoff & Bar-Hillel, 1984), this pattern of Hinsz et al., 1988; Koehler, 1996). That is, the base-rate
responding reflects a different bias of base-rate domination. neglect observed in probabilistic inference problems results
Consequently, with problems having different levels of from case-specific information being perceived as much
accuracy of the source of the case-specific information, more relevant to the decision task than base-rate informa-
we produced two different biases involving the neglect tion. Consequently, individuals might approach these
and domination of base-rate information in individual problems by seeing the base-rate information as generally
judgments (Hinsz et al., 1988). irrelevant for the judgment to be made. It is also possible
Using a shared task representation perspective, we that, under some conditions (e.g., high inaccuracy of the
predict that groups will tend to exacerbate both of the source), individuals might see the case-specific information
base-rate neglect and base-rate domination biases. First, as irrelevant for the judgment and underutilize it (cf., Hinsz
consistent with existing research, we assume that partici- et al., 1988). Additionally, people might attempt to use a
pants do not attempt to integrate base-rate and case-spe- generally appropriate strategy for combining the base-rate
cific information in these probabilistic inference problems and case-specific information by seeing both as being about
in a normative fashion (i.e., Bayes Theorem; Hinsz et al., equally relevant for making the required judgment (e.g.,
1988; Tversky & Kahneman, 1980). Given the absence of apply Bayes Theorem to the problems; Tversky & Kahn-
a viable integration strategy, when case-specific informa- eman, 1980). These three ways of viewing the relevance
tion is perceived as valid (e.g., accurate, consistent), using of the base-rate and case-specific information can be seen
that information to infer probability estimates will appear as strategies reflecting the ways information is processed
plausible to each of the group members to some degree. and integrated. If individuals applied these strategies, it
Thus, arguments supported by the shared task representa- would be possible to examine if groups follow the strategies
tion of using the case-specific information will be persua- of information integration in the same way or differently
sive and groups will accentuate base-rate neglect. Past from individuals.
research has produced results consistent with this predic- Hinsz et al. (1997) argue that the group accentuation
tion in that groups exacerbated base-rate neglect in those and attenuation patterns of information processing are
conditions where it is prevalent at the individual level applicable to the strategies as well as the biases used in
(Argote, Seabright, & Dyer, 1986; Argote, Devadas, & group judgment. That is, if individuals tend to follow a
Melone, 1990). However, when the case-specific informa- particular strategy for integrating information, then groups
tion is perceived as invalid, the only other piece of informa- will accentuate that pattern. However, if a particular strat-
tion available is the base rate, and using it would be egy is not prevalent among individuals, groups will attenu-
generally perceived as the most plausible option. Thus, ate its use when they try to integrate the information. If one
arguments for its use will be consistent with a shared piece of information is seen as much more relevant than
V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126 119

another when integrating the information, then the more that were made causally relevant. So, if making a base rate
relevant information should dominate the other and accen- causally relevant does not have a strong influence on indi-
tuation of that tendency would result for groups. More- vidual decisions (i.e., not very prevalent), then group
over, if the other piece of information was perceived as accentuation should not occur. Thus, an interesting ques-
much less relevant, it should have less impact in the inte- tion remains as to whether base rates made more causally
gration strategy, and an attenuation of the influence of relevant have a prominent influence on individual judg-
the other information should occur for group responses. ments, and thus have an accentuation effect for group
Thus, we predict that groups will differ from individuals judgments.
in their responses regarding the strategies they use when To investigate the set of hypotheses, an experiment was
integrating base-rate and case-specific information. conducted that involved groups and individuals responding
In this experiment, groups and individuals will be asked to a set of probabilistic inference problems that varied in
to answer questions regarding their perceptions of the rel- terms of the accuracy of the source of the case-specific
evance of base-rate and case-specific information for information. Also, the base-rate information was stated
responding to probabilistic inference problems. In situa- in a direct or more causally relevant fashion. The respon-
tions leading to base-rate neglect when the source of the dents were asked to provide probability judgments regard-
case-specific information is highly accurate (e.g., 80%), ing the likelihood the implicated entity was responsible for
the base-rate information should be perceived as more the incident (Hypotheses 1, 2, and 5) and to judge the rel-
irrelevant for the probability judgment. We predict that, evance of the base-rate and case-specific information
under these conditions (Hypothesis 3), groups will accentu- (Hypotheses 3, 4, and 5).
ate individuals’ tendency to see the accuracy of the case-
specific information as more relevant and the base-rate Method
information as more irrelevant for the judgment. In con-
trast, when the source of the case-specific information is Participants and design
highly inaccurate (e.g., 20%), then the source of the case-
specific information will be viewed as more irrelevant and Undergraduate students (86 males and 107 females) at a
the base-rate information as more relevant for the judg- large midwestern university participated in this experiment
ment. Consequently, we predict for these conditions that in partial fulfillment of an introductory psychology course
(Hypothesis 4) groups will accentuate the tendency of indi- requirement. The study design was 2 (individual or group
viduals to perceive the base-rate information as more rele- respondent) · 2 (non-causal or causal nature of the base
vant for the judgment and to see the source accuracy of the rate information) · 5 (source accuracy: 20%, 40%, 50%,
case-specific information as more irrelevant for the 60%, or 80%) · 2 (initial or second set of responses to the
judgment. problems). The individual/group and causality of the
Hypotheses 3 and 4 indicate that the perceived relevance base-rate were manipulated between subjects and source
of the base-rate and case-specific information may have accuracy and the two problem sets were within subjects.
strong influences on how this information is integrated Twenty groups and 18 individuals participated in the cau-
for purposes of group and individual judgment. Research sal base-rate condition while 20 groups and 15 individuals
suggests that base-rate information may be used more in were assigned to the non-causal base-rate condition.
judgment if it is made more causally relevant to the inci-
dent under consideration (Ajzen, 1977; Bar-Hillel, 1980; Problems
Hinsz et al., 1988; Tversky & Kahneman, 1980). For exam-
ple, stating the base rate with specificity and in direct rela- Five probabilistic inference problems that were a subset
tion to the occurrence of an event. Making the base-rate of those constructed by Hinsz et al. (1988) and patterned
information more causally relevant should lead it to have after the cab problem (Kahneman & Tversky, 1973) were
greater influence on the judgments such that they would used (i.e., colors of cab company vehicles, suppliers of faulty
be closer to the value used to specify the base rate. Conse- guided missiles, producers of bad wine, brands of get-away
quently, (Hypothesis 5) if making a base rate causally rele- cars, sirens on ambulances). Each problem described an
vant leads the base-rate information to be used more in incident in which two entities could plausibly be held
individual judgments, then a group accentuation tendency accountable for the incident. The two entities varied in terms
would lead the causally relevant base-rate information to of their frequency in the situation of interest, which pro-
have even greater influence on group judgment. Although vided the base-rate information. In addition, specific infor-
there is conjecture to support this prediction, our prior mation was provided by a source that implicated one of
research failed to consistently produce effects of causally the two entities as being responsible for the incident. The
relevant base rates. In Hinsz et al. (1988), an effect for a source of this case-specific information was described as
causal base rate was observed for one set of responses having a specific, but limited, level of accuracy. There was
but not for another. In another experiment (Hinsz & Tin- one of the five levels of source accuracy (20%, 40%, 50%,
dale, 1992), we found that the base rates that were not 60%, or 80% accurate) included for each of the five problems
made more causally relevant had greater impact than those in a booklet. In addition, about half the participants
120 V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126

received a booklet of problems in which the base-rate infor- for making the judgment. Finally, the third alternative (c)
mation was made more causally relevant for the incident suggested that both the base-rate and case-specific informa-
that occurred (cf., Bar-Hillel, 1980; Tversky & Kahneman, tion were about equally relevant for making the probability
1980). The base rate of the entity implicated by the source judgment.
was always 15%, so the value used for the base-rate informa-
tion was held constant. A sample problem with a causal base
Procedure
rate is given below:
In Mason City, there are two cab companies whose cabs
Participants reported to the experiment in groups of
are blue and green respectively. Even though there are even
approximately 30–40 individuals. The students were
numbers of blue and green cabs in this city, blue cabs are
instructed to consider themselves as members of a grand
involved in about 85% of the accidents in which a cab is
jury asked to consider evidence that might be used in an
involved while green cabs are involved in 15%.
upcoming trial. The problems were then presented as cases
On the night of August 7th, a cab was involved in a hit-
within the context of this mock grand jury simulation. Par-
and-run accident to which there was a witness. The witness
ticipants were randomly assigned to participate either as a
testified in court that the color of the cab involved in the
member of a four-person group or as an individual. All
accident was green. Considering that it was dark on the
participants first responded to the set of five probabilistic
night of the accident, and the colors blue and green are
inference problems as individuals. Subsequently, students
not easy to distinguish, the court subjected the witness to
assigned to the group condition then responded as a group
a discrimination test which consisted of showing the wit-
to the same problem set under the general admonition that
ness film clips of green and blue cabs under lighting condi-
the group’s response to the dependent measures should
tions similar to the night in question. Out of 20 trials, the
reflect the opinion of all of its members (i.e., Groups were
witness was correct 16 times (80%) making 2 mistakes on
not assigned a specific decision rule.). Those students in the
each color cab.
individual condition worked on an unrelated task for a
A non-causal depiction of the base-rate information
time before responding again individually to the same set
merely stated the relative frequencies of the two entities
of problems a second time. At the end of the experimental
in the general situation (e.g., ‘‘85% of the cabs in this city
session, the students were debriefed regarding their partic-
are blue while 15% are green.’’ was substituted for the sec-
ipation in the experiment, their questions were answered,
ond sentence). To manipulate source accuracy, the num-
and then they were thanked for their participation.
bers in the last sentence were changed appropriately to
reflect the other values used in this experiment (i.e., 60%,
50%, 40%, and 20%). The presentation order of the prob- Results
lems and accuracy of the case-specific information were
controlled via a Greco-Latin Square design. Probability judgments
Participants responded to a series of dependent mea-
sures for each of the problems. For example, the probabil- Initial analysis of the probability judgments examined
ity judgment asked: ‘‘What is the probability that the cab the general trends of the participants’ responses. Based
involved in the accident was green?’’ For each of the five on prior research on base-rate neglect, we examined the
problems, respondents were always asked to identify the participants’ initial probability judgments (as individuals
probability, expressed as a percentage, that the entity and eventual group members). Base-rate neglect was
implicated by the source (e.g., 15% green cabs) was observed in conditions similar to those in which it was ini-
involved in the incident. A confidence judgment followed tially reported (Kahneman & Tversky, 1973). We found
inquiring about the respondents’ confidence in the proba- that, when the source of the case-specific information was
bility judgment. Confidence was rated on a not at all con- 80% accurate, 57% of the participants’ probability judg-
fident (1) to very confident (9) response scale. The next ments coincided with the accuracy value (i.e., 80%). This
question asked the respondents to identify which one of finding replicates much early research (e.g., Bar-Hillel,
three statements best described how relevant they perceived 1980; Hinsz et al., 1988; Hinsz & Tindale, 1992; Lyon &
the base-rate and case-specific information for making Slovic, 1976). In addition, we found that the value of the
their probability judgment for that problem (cf., Hinsz accuracy of the source was the modal response for the
et al., 1988; Lyon & Slovic, 1976). The three alternatives other accuracy conditions: 60% (33.7%), 50% (49.7%),
were stated in terms of the particular problem context 40% (36.8%), and 20% (33.2%). We also observed that
under consideration. One response alternative (a) stated the value used to indicate the base rate of the entity impli-
that, given the case-specific information (e.g., the witness cated by the source (15%) was generally the second most
testimony), the base-rate information (e.g., the proportion frequent response in the source accuracy conditions: 80%
of green and blue cabs in Mason City) was irrelevant (8.3%), 60% (10.4%), 50% (18.1%), 40% (17.1%), and
for making the judgment. A second alternative (b) reversed 20% (26.4%). These results replicate our earlier findings,
this statement to indicate that, given the base-rate suggesting that a sizeable proportion of the students fell
information, the case-specific information was irrelevant prey to another bias of being insensitive to the case-specific
V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126 121

information and allowing the base-rate information to probability judgments (ps > .10), providing no basis to test
dominate their judgments (Hinsz et al., 1988). Hypothesis 5.
An ANOVA conducted on the initial set of probability These patterns of results are consistent with our hypoth-
judgments indicates that there was a main effect of the eses, but as can be seen in Table 1, a more detailed look at
source accuracy of the case-specific information, F (4, the individual and group responses shows that groups
464) = 85.35, p < .0001, partial g2 = .42. As the accuracy tended to choose as their estimate the case-specific infor-
of the source increased, the probability judgments mation only when it was perceived as valid (80% and to
increased as well (20% M = 27.32, 40% M = 35.95, 50% a lesser degree 60%). When the accuracy of the source
M = 41.60, 60% M = 50.56, and 80% M = 69.08). Post- dipped to 50% or below, the modal group response moved
hoc comparisons of the five accuracy conditions using the to the value of the base-rate information (15%). When the
Tukey HSD procedure indicated that all conditions were source of the case-specific information was particularly
significantly different from each other. These responses inaccurate (20%), 60% of the groups chose the base rate
suggest that the participants tended to neglect the base-rate value as their response. This was not true for the individu-
information when the source was accurate. Moreover, at als. Consistent with a shared task representation idea,
lower levels of accuracy, the participants appear to often arguments against using the source accuracy value when
consider the base-rate information and disregard the it was at, or below, 50% were probably quite persuasive
case-specific information in their judgments. because group members could understand that the source
A similar pattern of effects for source accuracy of the of the case-specific information was poor at discriminating
case-specific information was found for the second set of between the target entities in the problem. Although many
probability judgments, F (4, 272) = 130.70, p < .0001, par- individuals continued to use the value of the source accu-
tial g2 = .66 (20% M = 21.41, 40% M = 31.69, 50% racy for their individual judgments, even a single member
M = 36.60, 60% M = 48.48, and 80% M = 69.63). This pointing out the invalidity of the source during the group
main effect is conditioned by the Group/Individ- discussion was probably quite persuasive.
ual · Source Accuracy interaction, F (4, 272) = 4.73, We also compared the initial probability judgments to
p < .001, partial g2 = .07. In general, this interaction the normatively correct responses as defined by Bayes The-
reflects differences consistent with Hypotheses 1 and 2 orem (cf., Tversky & Kahneman, 1980). For the 50% accu-
(depicted in Fig. 1). Specifically, group judgments were sig- rate source, the Bayesian solution is the base-rate value of
nificantly higher and closer to the source accuracy value 15% because the source is unreliable (correct as often as
than the individuals’ second judgments when it was high wrong). The participants made correct judgments 18.1%
(80%: 72.78 vs. 65.82, F (1, 68) = 4.71, p < .05). Addition- of the time for a 50% accurate source (mean absolute devi-
ally, group judgments were significantly lower and closer ation from 15% = 27.12). For the other source accuracy
to the base rate value than the individual judgments when conditions, none of the initial judgments matched the
source accuracy was relatively low (20%: 17.65 vs. 25.97, F Bayesian solution. There was a generally decreasing abso-
(1, 68) = 7.12, p < .01; 40%: 26.53 vs. 37.94, F (1, lute deviation for the probability judgments relative to
68) = 10.24, p < .01). The group judgments were approxi- the Bayesian solution across the source accuracy condi-
mately equivalent to the individuals’ second judgments tions, F (4,464) = 5.67 p < .001: the 80% accurate source
when accuracy of the case-specific information was at mod- (mean absolute deviation from 41% = 34.54). Similar
erate levels (60%; 47.78 vs. 49.33, F (1, 68) = 0.09, p > .76; results arose for the 60% (mean absolute deviation from
50%: 33.80 vs. 40, F (1, 68) = 2.07, p > .15). There were no 21% = 31.77), 40% (mean absolute deviation from
significant effects of the causal nature of the base-rate 11% = 25.74), and 20% accurate conditions (mean absolute
information for either the initial or second sets of deviation from 4% = 23.16). The lower absolute deviations
might arise at lower levels of source accuracy because those
values generally become closer to Bayesian solution at the
Individual Group lower levels.
80
70
Percent Likelihood

60 Table 1
50 Percentage of probability judgments at base rate and source accuracy
40 levels for groups and individuals
30 Group Individual
20
Accuracy Base-rate Source Base-rate Source
10
level (%) (%) accuracy (%) (%) accuracy (%)
0
20% 40% 50% 60% 80% 20 60 15 18.2 36.4
Accuracy of the Source of the 40 30 10 18.2 39.4
Case-Specific Information 50 32.5 27.5 24.2 42.4
60 5 35 12.1 33.3
Fig. 1. Individual and group probability judgments (second set) for
80 5 55 12.1 45.5
different levels of source accuracy of the case-specific information.
122 V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126

Given historical evidence that group judgments are 272) = 11.75, p < .0001, partial g2 = .15 (20% M = 6.15,
often more accurate than individuals’ (Hastie, 1986), we 40% M = 5.67, 50% M = 6.14, 60% M = 6.01, and 80%
compared the accuracy of the group judgments with the M = 6.84). Additionally, the ratings reflected a change
second individual probability judgments. In general, from the initial confidence that individuals (M = 5.76)
groups had lower absolute deviations from the Bayesian and eventual group members (M = 5.79) had to when they
solution (M = 22.69) than individuals (M = 27.26), F (1, made their second judgments as individuals (M = 5.94) and
68) = 3.42, p < .07. However, this group versus individual groups (M = 6.31), interaction F (1, 52) = 5.62, p < .05,
main effect should be considered in the context of an inter- partial g2 = .10. That is, there was a general increase in
action with source accuracy, F (4,272) = 4.83, p < .001, their confidence ratings, but the groups’ ratings were sub-
along with a main effect of source accuracy, F stantially higher. This result is consistent with other group
(4,272) = 22.92, p < .0001. The absolute deviations of the judgment research finding that groups have higher ratings
probability judgments of groups (M = 13.49) and individu- of confidence than individuals (Hinsz, 1990; Sniezek &
als (M = 21.75) were significantly different when the source Henry, 1989).
was 20% accurate, F (1, 68) = 7.05, p < .01, 40% accurate
(M = 16.22 vs. M = 27.44; F (1, 68) = 10.07, p < .01) and Perceived relevance of base-rate and case-specific
80% accurate (M = 36.07 vs. M = 31.61; F (1, 68) = 4.79, information
p < .05). The difference in the absolute deviations between
the group and individual probability judgments were not The participants were asked to select one of three
significant for the 50% accurate source (M = 19.40 vs. statements that best described how irrelevant they saw
M = 25.00; F (1, 68) = 1.74, p > .19) and 60% source accu- the case-specific and base-rate information for making
racy condition (M = 28.27 vs. M = 30.50; F (1, 68) = 0.30, their probability judgments. The responses were catego-
p > .58), although group judgments were more accurate rized into two dichotomous variables that reflected (1)
than the individual judgments. In general, with the excep- whether the respondent felt the case-specific information
tion of the 80% accurate condition, group judgments more was irrelevant for the probability judgment (b vs a + c)
closely approximate the correct solution as defined by and (2) whether the respondent believed the base-rate
Bayes Theorem than individual judgments. information was irrelevant (a vs b + c) for the probability
judgment (cf., Hinsz et al., 1988). These two dichotomous
Confidence judgments variables were then subjected to a multivariate analysis of
variance (MANOVA) to determine which of the manipu-
The source accuracy of the case-specific information had lated variables influenced these relevance responses.
an influence on the participants’ confidence in their initial The MANOVA on the initial responses revealed only a
probability judgments, F (4, 464) = 8.23, p < .0001, partial main effect of source accuracy, F (8, 926) = 11.88, p <
g2 = .07. Confidence generally increased with the accuracy .0001, k = .82. As source accuracy increased, the case-spe-
of the source (20% M = 5.63, 40% M = 5.48, 50% cific information was perceived as less irrelevant (20%
M = 5.88, 60% M = 5.64, and 80% M = 6.30), however, M = 0.40, 40% M = 0.25, 50% M = 0.26, 60% M = 0.11,
it appeared as a peaks and valleys or saw-tooth pattern and 80% M = 0.08), and the base-rate information was
(cf., Hinsz et al., 1988). Confidence reached increasing high seen as more irrelevant for making the judgments (20%
points across the 20%, 50%, and 80% conditions (peaks), M = 0.21, 40% M = 0.24, 50% M = 0.24, 60% M = 0.28,
but dipped for the 40% and 60% accurate conditions (val- and 80% M = 0.48). An analysis of the second set of judg-
leys) although confidence also increased over those two ments by the individuals and groups reveals the same pat-
conditions. Hinsz et al. (1988) provided evidence to suggest tern of relevance responses with a main effect of source
that there was less confidence in the 40% and 60% accurate accuracy of the case-specific information, F (8, 542) =
conditions because the participants were more likely to try 12.82, p < .0001, k = .72.
to integrate the base rate and source accuracy values in In support of hypotheses 3 and 4, the group or individ-
these conditions. Moreover, when the students tried to ual judges by source accuracy interaction was significant, F
integrate the information, they were less confident about (8, 542) = 2.51, p < .05, k = .93. Fig. 2 reveals that groups
the probability judgment they made because no specific found the base-rate information to be more irrelevant at
value (e.g., 15%, 80%, 50%) was clearly a viable response. higher levels of source accuracy (80%: groups = .58 vs.
The similar finding for this experiment suggests that there individuals = .39; Fisher’s exact p < .03), and compared
is a general trend towards confidence as source accuracy to individuals, groups found that the case-specific informa-
increases, but that this pattern is moderated by a tendency tion was more irrelevant when the source had low accuracy
for confidence judgments to be lower when participants (20% groups = .58 vs. individuals = .33; Fisher’s exact
attempted some genuine integration of the base rate and p < .01). These data are consistent with the pattern of indi-
source accuracy values. vidual and group probability judgments reported earlier
A similar pattern of influence of source accuracy of the and support Hypotheses 3 and 4 suggesting that groups
case-specific information arose for the confidence ratings accentuate strategies of information integration that exist
associated with the second set of judgments, F (1, at the individual level. Again, there was no effect of the
V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126 123

Individual Group case-specific information as being irrelevant, and groups


accentuated this tendency by judging the case-specific
60
information as being even more irrelevant. In conjunction
50
Percent of Responses

with the evidence provided by the probability judgments,


40 these results provide strong support for a group accentua-
tion tendency for strategies used to integrate information
30
and the application of information-processing biases.
20 Hinsz et al. (1997) proposed group accentuation as a
10 pattern that emerges when information processing is con-
sidered in groups. In reviewing the literature, Hinsz et al.
0
Base-Rate Irrelevant Case-Specific Irrelevant Both Relevant found the group accentuation pattern in a number of
Relevance of Information - 80% Accurate Source experiments, however, it was not observed as consistently
and for different types of processes as reported in this
60
experiment. Argote et al. (1986, 1990) also reported results
50 similar to a group accentuation pattern for problems
Percent of Responses

40
involving base-rate information, but the pattern was not
consistently found. It appears that some important factors
30 moderate when group accentuation of an information pro-
20 cess occurs (cf., Wright, Luus, & Christie, 1990). Future
10
research will need to explore the variables that moderate
the occurrence of accentuation in information processes
0 by groups. The factors that Kerr et al. (1996) suggested
Base-Rate Irrelevant Case-Specific Irrelevant Both Relevant
Relevance of Information - 20% Accurate Source as influencing group biases (e.g., decision process, group
size) would be reasonable to initially consider as moderat-
Fig. 2. Individual and group relevance responses (second set) for high and
low levels of source accuracy of the case-specific information.
ing variables.
As predicted, in those situations where the source of the
case-specific information was seen as accurate and base-
rate neglect was strongest, groups showed greater levels
causal nature of the base-rate information on the relevance of base-rate neglect than individuals. However, when the
judgments, F (2, 67) = 0.72, p > .49, k = .98, revealing no source’s accuracy fell to 50% or below, many individuals
support for Hypothesis 5. still tended to be influenced by the source while groups
tended to switch their responses to the level of the base
Discussion rate. This pattern is consistent with the shared representa-
tion framework. When the case-specific information was
This experiment investigated differences in the ways that seen as valid, it was the dominant representation and indi-
groups and individuals apply information-processing strat- viduals used it in their judgments. Thus, groups accentu-
egies and biases in their judgments. In particular, the judg- ated the response tendency consistent with the
ments were made on probabilistic inference problems that representation. However, when the accuracy of the source
involved base-rate and case-specific information. Consis- was low to the point of being useless, it was easy for a
tent with hypotheses, when individuals neglected base-rate member or members to point this out, leading groups to
information in their judgments, groups accentuated this look for different ways to make the judgment. The only
tendency and used the base-rate information even less in other prominent and shared perspective was the base-rate
their probability judgments. Moreover, for problems that information. Thus, under those circumstances, groups used
involved a source of case-specific information that was the base-rate information in their judgment even though
inaccurate, some individuals followed a bias to neglect some individuals continued to use the source accuracy for
the case-specific information in their probability judg- their judgment. In both high and low source accuracy con-
ments, and groups accentuated this tendency with the ditions groups tended to use the most viable shared repre-
base-rate information dominating the case-specific infor- sentation available when making their probability
mation even more in their judgments. judgment.
The predicted group accentuation pattern was also The pattern of group responses is also consistent with
found for responses regarding the relevance of the base- Schelling’s (1960) ideas of psychologically prominent
rate and case-specific information that reflected the ways response options. Schelling argued that certain responses
the information was integrated. When the source of the were chosen more often by groups because of their psycho-
case-specific information was highly accurate, individuals logical prominence: their apparent attractiveness or ease of
tended to see the base-rate information as irrelevant, and use. For example, when dividing resources, groups often
groups accentuated this pattern. Alternatively, when split them equally among the group members because it
source accuracy was low, individuals tended to see the is easy and generally considered fair (Komorita & Chertk-
124 V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126

off, 1973). In the present experiment, each problem pre- mation in individual judgment (Hinsz et al., 1988; Hinsz
sented groups with two values; the base rate and the accu- & Tindale, 1992). An interesting question for future
racy of the source of the case-specific information. It seems research is whether the anchoring-and-adjustment model
reasonable, and consistent with empirical findings, that the is equally, more, or less effective for explaining the judg-
psychological prominence of the accuracy of the source ments of groups.
was quite strong when it was high. However, when it was The findings from this experiment regarding the influ-
low, arguments pointing out its invalidity made it a non- ence of information processing biases also agree with the
viable option, which left the base rate as the only other theoretical analysis of Kerr et al. (1996). Kerr et al. pro-
numerical value presented in the problem. Thus, the psy- posed that group judgment might accentuate or attenuate
chological prominence of the value of the base rate the biases that are observed in individual judgment. They
increased when the accuracy of the source indicated its argued that a number of factors influence whether the bias
value was a poor choice. Although descriptively different, would be accentuated, attenuated, or replicated. Two fac-
this idea is quite consistent with the shared representation tors they suggested which we found relevant for explaining
explanation. bias influences on group judgments were the nature and
The group accentuation pattern uncovered in this exper- prevalence of the bias among individuals responding to
iment appears to resemble group polarization (Myers & the problems. Two different biases were observed in our
Lamm, 1976). However, group accentuation differs in sev- experiment, base-rate neglect and base-rate domination.
eral important ways. Group accentuation reflects a pattern The nature of these biases was such that, as one became
of group responses on cognitive tasks that exaggerates pre- more prevalent, the other became less frequent. Conse-
valent tendencies that underlie individual responses. Group quently, when there was a group accentuation of one bias,
accentuation involves a group response whereas group there was an accompanying attenuation of the other bias.
polarization reflects an individual member’s change in opin- For other problems involving multiple biases, this inverse
ion from before to after a group discussion. Group polar- relationship of bias prevalence might not occur, and it
ization reflects differences in individual responses whereas may be possible for groups to accentuate or attenuate the
group accentuation is a pattern of exaggeration of underly- biases simultaneously.
ing cognitive processes that can be seen in group responses. The Kerr et al. (1996) analysis suggests that another fac-
Group accentuation could contribute to observed group tor may influence the relationships between biases in indi-
polarization, but group polarization does not play a part vidual and group judgments. They suggest that the
in group accentuation, although the patterns appear decision processes that groups follow when trying to reach
similar. Hinsz et al. (1997) also summarize research that consensus (i.e., social decision schemes; Davis, 1973) also
indicates how group accentuation could lead to depolariza- play an important role in the influence of biases in group
tion, which is inconsistent with the group polarization judgment. The replication, accentuation, and attenuation
phenomenon. Consequently, although there are similarities patterns can each reflect different group decision processes
between group accentuation and group polarization, regarding information-processing biases (Kerr et al., 1996).
group accentuation has important characteristics that It is important to note that the nature of the decision task
differentiate it. the group confronts influences the type of decision process
This experiment contributes to the literature on the that emerges (Davis, 1980, 1982; Hinsz, 1990, 1999; Hinsz
influence of base-rate neglect in judgment and extends it et al., 1997; Kerr et al., 1996; Laughlin, 1980, 1999). Con-
to group judgments on probabilistic inference problems. sequently, the group accentuation and attenuation of infor-
The results of this experiment were quite consistent with mation integration strategies and information-processing
those we reported earlier (Hinsz et al., 1988; Hinsz & Tin- biases observed in this experiment may be limited to this
dale, 1992). When the source of the case-specific informa- specific type of judgment task, and different patterns may
tion was accurate, this information dominated base-rate arise for other types of group judgment tasks (e.g., group
information in probability judgments. Conversely, when estimation judgments of quantities; Hinsz, 2006). Future
the source of the case-specific information was inaccurate, research will hopefully be able to demonstrate the general-
this information tended to be neglected and was dominated izability of the group accentuation and attenuation pat-
by the base-rate information. The base-rate neglect and terns in how information is processed by groups.
base-rate domination biases were observed for the proba- Consistent with the Kerr et al. (1996) ideas, our results
bility judgments of both individuals and groups. The ten- show that groups following the implications of shared task
dency of one piece of information to dominate the other representations can lead to both more or less accurate judg-
in these judgments is consistent with the pattern we ments. As shown in the 80% accurate condition, accentua-
observed earlier (Hinsz et al., 1988) and is consistent with tion of the base-rate neglect bias led to more deviation
the relevance explanations of base-rate neglect (Bar-Hillel, from the Bayesian solution in group judgments. Alterna-
1980, 1990; Hinsz et al., 1988; Koehler, 1996). The domina- tively, when the source was found to be invalid, groups
tion of one piece of information over the other is also con- paid much more attention to the base-rate information,
sistent with the anchoring-and-adjustment model we had and subsequently, were more accurate than individuals. It
considered for the use of base-rate and case-specific infor- should be noted, however, that groups were closer to the
V.B. Hinsz et al. / Journal of Experimental Social Psychology 44 (2008) 116–126 125

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