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I understand that you are facing issues while connecting the printer via wireless
network. Let’s start by performing a network power drain as suggested below:
1. Turn off all the devices connected on your network including the PC,
Smartphones, printer, modem (if present) and router. Make sure all the
devices in the network are turned off / unplugged.
2. Wait for 2-3 minutes.
3. Now turn on the modem if present. Wait till all the lights are steady and idle.
4. Then turn on the router. Again wait for a couple of minutes so that the lights
are all steady.
5. Then turn on the printer and other devices.
Now, follow the steps below to install the printer over the network:
Please let me know if this resolves the issue, or if you require further assistance!
Good luck :)
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DVortex
I am not an HP Employee