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The application of theory to triage decision-


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The application of theory to triage decision-making


Gudrun Reay RN, BN (Doctoral Student) *,
James A. Rankin RN, NP, PhD (Professor and Nurse Practitioner)

Faculty of Nursing, University of Calgary, 2500 University Drive NW, Calgary, AB, Canada T2N 1N4

Received 25 January 2012; received in revised form 22 March 2012; accepted 28 March 2012

KEYWORDS Abstract
Theory; Theory in nursing is frequently thought of as being a mainly academic exercise with little rel-
Triage;
evance to the everyday practice of nursing. In nursing there is disagreement about what theory
Decision-making;
is and what it is not. Scientific theory is an abstract systematic explanation of how concepts are
Recognition primed
decision model related to each other. Many nursing theories do not fit this description and should therefore, in
the opinion of the authors, be thought of as models. Nursing knowledge has been described as
the knowledge that is useful to nurses, whether it is derived from the discipline of nursing or
other disciplines.
Decision-making (DM) and triage nursing have been investigated by several nurse researchers,
however, most have not clearly articulated a theoretical or conceptual framework. The recog-
nition primed decision (RPD) model is based on research about DM under uncertain conditions
such as time pressure, limited time available, high stakes, and changing cues. The context of
emergency triage nursing DM is congruent with the RPD model. The authors propose that the
RPD model can serve as a foundation for research that seeks to understand DM by triage nurses
with the aim of yielding new knowledge that is useful for their practice.
ª 2012 Elsevier Ltd. All rights reserved.

Introduction nursing (Doane and Varcoe, 2005). However, with the cur-
rent emphasis on evidenced based practice (Canadian
In nursing education students are exposed to nursing theo- Nurses Association, 2007; DePalma, 2009; Sigma Theta Tau
International Honor Society of Nursing, 2005) it is important
ries and are expected to integrate theory with practice.
The average staff nurse, on the other hand, would probably that nurses have a sound understanding of theory and its
maintain that theory is principally an academic exercise relationship to practice. The aim of this paper is not to offer
with little relevance to the daily realities of ‘hands on’ an exhaustive description of theory, but rather to present
an overview of how theory is commonly conceptualized.
* Corresponding author. Tel.: +1 403 220 4640; fax: +1 403 284 The intent is to provide a description of the concept of
4803. theory that is understandable and useful, and to discuss
E-mail addresses: grmreay@ucalgary.ca (G. Reay), rankin@ theory development in relationship to emergency triage
ucalgary.ca (J.A. Rankin). nurse decision-making (DM).

1755-599X/$ - see front matter ª 2012 Elsevier Ltd. All rights reserved.
http://dx.doi.org/10.1016/j.ienj.2012.03.010

Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010
2 G. Reay, J.A. Rankin

Theory in research Relationship between theories and hypothesis

The word theory used in a colloquial sense is different from As stated earlier theories are abstract generalizations about
the use of theory in science. Theory is often used in everyday the relationship between at least two concepts. In order to
conversation in an informal manner. For instance, one might test theories researchers commonly develop hypotheses,
say; ‘My theory is that the emergency department (ED) is which are testable, as links to the empirical world (Higgins
getting busier since we moved into a new building’. While and Moore, 2000). A hypothesis is a prediction derived from
this statement may be based on empirical observation, the- a theory about the manner in which variables are related if
ory in this context is being used in relation to its everyday the theory were true (Chinn and Kramer, 2008). The hypoth-
usage, which contrasts with how theory is used in science. esis is developed deductively from the general to the partic-
Chinn and Kramer (2008) indicate that the definition of em- ular (Fawcett, 1978). Concepts are operationalized as
piric theory is dependent on how it is conceptualized. Theory variables and the variables are stated in empirical, testable
can be viewed as a set of strictly connected hypotheses, a terms (Liehr et al., 2009). The simplest form of a hypothesis
set of loosely connected ideas, or theory can be a set of contains an independent variable (the cause) and a depen-
philosophical based beliefs about our existence (Chinn and dent variable (the effect) with a statement expressing the
Kramer, 2008). This pluralistic view of theory encompasses expected relationship between the two variables (Chinn
theory from both quantitative and qualitative research. and Kramer, 2008; Polit and Beck, 2012).
Quantitative research derives its philosophical underpin- A hypothesis can also be developed inductively from an
nings from positivism and the positivist research tradition observed empirical relationship, in other words from the
has strongly influenced how theory is traditionally conceptu- particular to the general (Chinn and Kramer, 2008; Fawcett,
alized in science (Risjord, 2010; Rodgers, 2005). Theory de- 1978; Liehr et al., 2009). For instance, an emergency nurse
fined from a positivist perspective is often referred to as the may observe that an experienced triage nurse is better at
received view of theory (Risjord, 2010). The purpose of the- recognizing patients at risk for adverse events compared
ory developed from this perspective is to explain and predict with an inexperienced nurse. Based on this observation
events (Rodgers, 2005). If events can be predicted then the nurse inductively develops the following hypothesis,
there is also the possibility of attempting to control the out- ‘‘Triage nurses with more than 5 years of triage experience
come by introducing a causative event. The cause and effect are more likely to triage patients correctly according to the
relationship forms the basis for experimental research meth- Canadian Triage and Acuity Scale than triage nurses with
ods (Rodgers, 2005). Powers and Knapp (1995) define scien- less than 5 years of triage experience’’. This hypothesis is
tific theory as ‘a set of statements that tentatively describe, not based on any particular theory. Another emergency
explain, or predict relationships among concepts that have nurse may have conducted a literature review of DM and
been systematically selected and organized as an abstract developed the same hypothesis deductively from Klein’s
representation of some phenomenon’ (pp. 170–171). A the- recognition primed decision (RPD) model (Klein, 1998). In
ory in this sense contains concepts, definitions, and proposi- this case, the hypothesis is derived from, if not a theory
tions about relationships (Chinn and Kramer, 2008; Fawcett, at least a model. According to Klein (1998) experts are able
1978; Polit and Beck, 2012). Concepts, which are the build- to quickly recognize a situation and reach a high number of
ing blocks of theory, need to be carefully defined (Chinn correct decisions. The nurse can then develop a research
and Kramer, 2008; Liehr et al., 2009). Two types of defini- plan and test the hypothesis. Findings never prove a hypoth-
tions are necessary in order to define a concept: conceptual esis; instead they are said to support or not support a
and operational. Conceptual definition refers to the specific hypothesis. If several hypotheses, which are derived from
meaning of the concept that is being studied, and is derived the same theory are supported through testing the credibil-
from theoretical literature and experience (Chinn and Kra- ity of the theory is strengthened (Polit and Beck, 2012).
mer, 2008; Liehr et al., 2009). An operational definition oc-
curs when a researcher defines something, such as a variable Types of theories
or a concept, with respect to the specific process or instru-
ments used to measure the variable (Bridgman, 1959; Liehr Theories can be viewed according to their purpose or based
et al., 2009). Moreover, the operational definition refers to on their level of abstraction. Theories that are sub-divided
the observable effects of a concept and represents the con- according to their purpose can be thought of as explanatory,
nection to the empirical world (Fawcett, 1978; Rodgers, predictive, or descriptive (Polit and Beck, 2012; Powers and
2005). Empirical refers to that which is observable and mea- Knapp, 1995). Explanatory theories aim to explain a rela-
surable. For example, accuracy in DM by emergency regis- tionship or association between two variables. For instance,
tered nurses (RNs) could be operationalized as the level of Thompson et al. (2008) used signal detection theory to ex-
agreement between their actual triage decisions in compar- plain how critical care experience and time pressure im-
ison with a triage scale such as the Canadian Triage and Acu- pacted the ability of nurses to correctly identify and
ity Scale (Rankin et al., 2011). In a theory concepts are intervene for patients at risk for an adverse event. Nurses
linked by propositions about their relationship (Fawcett, (n = 241) from the United Kingdom, Netherlands, Australia,
1978; Chinn and Kramer, 2008). Commonly terms such as, and Canada were presented with power point vignettes of
‘is associated with’ or ‘varies with’ are used to describe patient scenarios either while under time pressure, or while
these relationships (Polit and Beck, 2012). An example would not under time pressure. Thompson et al. (2008) found that
be, ‘The amount of the triage nurse’s experience is associ- when experienced critical care nurses were presented with
ated with a higher number of accurate triage decisions’. patient scenarios under time pressure their DM ability was

Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010
The application of theory to triage decision-making 3

negatively impacted. According to signal detection theory defined. An example of a grand theory would be Rogers’ Sci-
an individual has to decide whether a stimulus actually rep- ence of Unitary Human Beings in which ‘human beings are
resents a true signal, or whether the stimulus is irrelevant dynamic energy fields integral with environmental fields’
(Wickens and Carswell, 2006). Individuals have a threshold (Gunther, 2006, pp. 246). Human energy fields and environ-
for when they will initiate action and this threshold is influ- mental fields are not concepts that can be operationalized
enced by both perceived costs of false responses and bene- and tested. According to Gunther (2006), Rogers’ so called
fits of correct responses. Thompson et al. (2008) suggested theory is an abstract system that does not identify empiri-
that signal detection theory can be a useful way of concep- cally testable concepts.
tualizing why nurses vary in their decisions to intervene in Middle range theories provide the link between abstract
similar clinical scenarios. concepts and practice (Liehr et al., 2009). Middle range the-
Predictive theories are used to predict an expected out- ories can be generalized across fields of nursing, but are not
come of an event (Dickoff et al., 1968). Dakin (2006) used as broad in scope as grand theories (Higgins and Moore,
Bandura’s social cognitive theory as the theoretical founda- 2000; Im and Meleis, 1999). The more specific nature of mid-
tion to study the effect of self-efficacy and outcome beliefs dle range theories make it possible to operationalize their
in emergency patients as predictors of adherence to dis- concepts and subject the theories to empirical testing (Hig-
charge instructions regarding laceration care and suture re- gins and Moore, 2000). Micro-theories, or situation specific
moval. Bandura (1977) proposed that an individual’s belief theories, are the most specific theories and are narrow in
about his or her ability to successfully complete a task scope. They are limited to certain populations and contexts,
(self-efficacy) determines how much effort the individual and are often used to test working hypotheses about specific
will utilize in attempting to complete the task. Dakin relationships (Higgins and Moore, 2000; Im and Meleis,
(2006) developed a wound care questionnaire, which was 1999).
based on Bandura’s theory, to measure self-efficacy and As can be seen from the above discussion the level of
outcome beliefs in emergency patients who were sutured theory reflects its purpose. For instance, a middle range
in the ED. Findings indicated that high self-efficacy beliefs or micro-range theory can be explanatory, predictive or
correlated positively with adherence to discharge instruc- descriptive; whereas grand theory is neither explanatory
tions and return to the ED for suture removal. In other nor predictive. It could be argued that grand theory is
words, in this particular setting it was found that Bandura’s descriptive in the sense that the aim is to provide a high le-
social cognitive theory could be used to predict future vel description of nursing. However, nursing is complex in
behavior of a certain subset of patients. which knowledge is used from diverse fields such as, for
The aim of descriptive theories is to depict phenomena as example, biology, sociology, psychology and neurosciences.
they occur (Oberle and Raffin Bouchal, 2009) with a view to It is not plausible that one theory can describe the complex-
extract common themes (Rodgers, 2005). Descriptive theo- ities of nursing. Risjord (2010) argues that grand theories
ries are often used when little is known about the area of are not theories at all, but rather philosophical conceptual-
interest. In a descriptive theory concepts are more loosely izations of nursing. If grand theories are thought of in these
connected than in predictive or explanatory theories. The in- terms it might be more useful to refer to them as models.
tent is not to determine causal relationships but to try and
understand what is going on in a particular context (Rodgers,
2005). Qualitative researchers often use descriptive theories Theories and models
(Rodgers, 2005). An example is Edwards and Sines (2008)
grounded theory study of how emergency triage nurses con- Any exploration of theory must also include a discussion of
duct the process of initial assessment. Edwards and Sines the relationship between theories, models, and frame-
(2008) developed a theory of initial assessment at triage. works. As previously stated theories are abstract systematic
They concluded that triage may be viewed as a socially con- generalizations of concepts and how these concepts are re-
structed interactive process in which both nurses and pa- lated. Researchers deductively derive hypotheses from the-
tients participate to create meaning of the situation. As can ories and test them. Conceptual models are at a higher level
be seen from the preceding description there is no attempt of abstraction than theories. The models are not as rigid as
to determine that a particular cause leads to a certain effect. theories and the aim is to convey a broad understanding of
Theories may be classified as grand, middle range, or mi- the phenomenon of interest (Polit and Beck, 2012; Rodgers,
cro-range theories (Chinn and Kramer, 2008; Higgins and 2005). A model is not directly testable, but the model can
Moore, 2000; Risjord, 2010; Rodgers, 2005); the latter are guide theorizing by providing a framework (Risjord, 2010).
also known as situation specific theories (Liehr et al., Researchers commonly refer to theoretical frameworks
2009; Risjord, 2010). and conceptual frameworks. Frameworks provide guidance
Grand theories represent the most abstract level of the- and road maps for a study. In the nursing literature the
ory. These theories are broad in scope and according to terms theoretical framework and conceptual framework
some authors aim to provide broad explanations of nursing, are often used interchangeably (Chinn and Kramer, 2008).
see Table 1 (Higgins and Moore, 2000; Im and Meleis, 1999; To confuse matters further some authors suggest that the
Rodgers, 2005). According to Rodgers (2005) the high level terms theoretical framework and conceptual framework
of abstraction in grand theory means that they are difficult have been used with reference to grand theories (Rodgers,
to test, and the theories do not provide specific direction 2005).
for actions to be taken (Im and Meleis, 1999). Fawcett The authors’ purpose is not to get entangled in a theoret-
(2005) maintains that grand theories cannot be tested ical discussion about the differences between conceptual
empirically because their concepts cannot be operationally models, levels of theories, and frameworks; rather the
Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010
4 G. Reay, J.A. Rankin

intent is to discuss emergency triage nursing DM in relation comes to mind and then influences subsequent decisions
to theory development. (Tversky and Kahneman, 1974). For instance, a triage nurse
who has just triaged a patient with a myocardial infarction
Emergency triage nursing will be more likely to think that the next patient who pre-
sents with chest pain is infarcting. Cioff (1998) reported
The term triage stems from the French verb trier, meaning that experienced nurses used more heuristics than inexperi-
to separate, sort, sift or select. Triage first became known enced nurses, and that in conditions of uncertainty both
during the First World War as a process of sorting patients inexperienced and experienced nurses used more probabil-
according to who should be treated first (Andersson et al., ity judgments.
2006). The essence of emergency triage is a rapid focused The most clearly stated use of theory in DM research in
assessment with the objective of identifying patients who the context of triage nursing was provided by Arslanian-Eng-
require immediate attention, and to prioritize other pa- roen (2009). Arslanian-Engroen (2009) used Hammond’s
tients according to acuity (Cone and Murray, 2002; Cioff, (1964) lens model and Evans’ (1984) 2-stage reasoning pro-
1998). cess to develop a 7-stage conceptual model to guide her fo-
Triage is traditionally conducted by emergency nurses cus group study of triage nurses’ cardiac DM (n = 12). Simply
and has been described as a dynamic DM process (Gerdtz stated lens models are conceptual representations of how
and Bucknall, 2001; Patel et al., 2008). Triage nurses assess on one hand, multiple cues in the environment are related
emergency patients, assign an acuity score, prioritize pa- to a certain outcome (criterion) and how on the other hand,
tients in order to be examined by a physician, and determine inferences made by the individuals about these cues are
an appropriate treatment space in the ED. These multiple, used in making a judgment (Hammond, 1964; Karelaia and
simultaneous decisions occur in an environment of uncer- Hogarth, 2008).
tainty (Cioff, 1998). The triage nurse is required to formu- The accuracy of a decision depends on how well the cues
late a decision based on limited information regarding the actually predict a certain outcome and if the decision maker
patient and the DM process often occurs under pressure of relies on the most valid cues (Hammond, 1964; Karelaia and
time in a stressful environment (Edwards and Sines, 2008). Hogarth, 2008). Evans (1984) proposed a theoretical frame-
An incorrect triage decision has the potential to adversely work for DM in which the individual first attends to those
affect the health of the patient if a serious condition is over- features that are perceived as relevant and then proceeds
looked. Therefore an understanding of the processes and to reason analytically about these features. Arslanian-Eng-
strategies that triage nurses use to formulate decisions is roen (2009) used the synthesized conceptual model of emer-
an important component in enhancing patient safety. gency nurses’ cardiac triage decisions which she developed
based on Hammond’s (1964) and Evan’s (1984) theories to
guide the development of questions for three focus groups.
Theory and decision-making The participants were asked to describe how they deter-
mined the cause of a patient’s chief complaint, how they
Decision-making and triage nursing has been studied by sev- determined relevant cues, collected data, and decided on
eral researchers, but few have conducted the research using actions. Findings indicated that nurses rely on empirical
an explicitly stated theory or model. Goransson et al. (2008) data, personal beliefs and attitudes, nursing knowledge,
provided a brief overview of information processing theory, and ED experience when making cardiac triage decisions.
cognitive continuum theory, and intuitive approach to DM in
relation to their study of DM processes of Swedish triage
nurses (n = 16). They used, what is termed, the think-aloud The recognition primed decision model
method. The participants were presented with patient sce-
narios and encouraged to think aloud as they reasoned to As described earlier emergency triage nurses make decisions
reach a triage decision. Goransson et al. (2008) reported in an environment of uncertainty, under time pressure, and
that they did not find any support for the intuitive approach. with limited information available. Naturalistic decision
However, they did suggest that an individual’s ability to ad- making (NDM) is a branch of cognitive psychology that
just to large amounts of information, and information pro- emerged in the 1980s in which researchers sought to under-
cessing theory may offer an explanation for the variety in stand how skilled decision makers reach decisions in real
triage decisions. world settings (Klein, 2008). Naturalistic decision making
A more comprehensive discussion of DM theories was of- researchers are interested in dynamic contexts with time
fered by Cioff (1998) who conducted a study of Australian pressure, uncertainty, high stakes, ill defined goals, incom-
triage nurses (n = 20) using the think-aloud method in order plete information, cues that are changing, and decisions
to investigate the effects of experience and uncertainty on that involve multiple persons. (Kahneman and Klein, 2009;
DM. Cioff (1998) identified the heuristics and biases per- Klein, 1998; Lehto and Nah, 2006; Lipshitz et al., 2001).
spective as conceptualized by Tversky and Kahneman Individuals from a variety of fields such as navy command-
(1974) as the underlying theoretical foundation for the ers, nuclear power plant operators, airline pilots, nurses, and
study, in combination with Benner’s (1984) work on intui- anesthesiologist have been studied by NDM researchers
tion. Heuristics are mental shortcuts that individuals use (Klein, 2008). Klein and associates developed the recognition
when making complex decisions. Heuristics are generally primed decision (RPD) model based on their early work with
helpful, but can lead to systematic errors, which are called fire ground commanders in 1986 (Kahneman and Klein, 2009;
biases (Tversky and Kahneman, 1974). One example of a Klein, 1998). Lipshitz et al. (2001) describe the RPD model as
heuristic is, anchoring, the ease with which a recent event the ‘prototypical’ NDM model (p. 335).

Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010
The application of theory to triage decision-making 5

Table 1 Levels of theory.


Characteristics Grand theory Middle range theory Situation specific theory
Level of abstraction High Medium Low
Aim Describe nature Explain concepts across Explain specific phenomena
and goal of nursing patient populations limited to a certain patient
population within a particular context
Testable No Yes Yes
Guide for clinical action No Some Yes
Level of context Low Medium High
Higgins and Moore (2000), Im and Meleis (1999) and Rodgers (2005).

The RPD model is a conceptualization of the processes Beck, 2012). Risjord (2010) argues that theory can be
used by experienced decision makers to formulate deci- thought of in terms of questions and answers, and that sci-
sions. The model describes how people use their experience entific theories answer questions that arise either from
to make rapid decisions in time-pressured settings under other theories or from experience. According to Risjord
conditions of uncertainty (Klein, 2008, 1998; Lipshitz (2010) the discipline of nursing must also answer questions
et al., 2001). Klein (1998) argues that in situations with lim- that arise from practice. Doane and Varcoe (2005) argue
ited time available individuals do not carefully evaluate all that practice and theory development is an integral action
the options and then make a decision, instead they follow a orientated process. Furthermore Risjord (2010), writes that
process that is more closely aligned with the RPD model. nursing knowledge is the knowledge that is useful for
The underlying assumption is that skilled decision makers nurses, whether the knowledge is derived from the disci-
are usually able to select a viable option as the first option pline of nursing or other disciplines.
selected. Three variations of DM are described in the model It has also been argued that many, so called, nursing the-
(Klein, 1998). The first variation involves recognition of a ories are abstract and offer little concrete guidance for prac-
situation as typical with pattern recognition and selection tice (Lundh et al., 1988). Lundh et al. (1988) question the
of a course of action. The decision maker understands what utility of nursing theories arguing that most nursing theories
the goals are, is able to select the pertinent cues, knows are too abstract with complicated jargon offering limited
what to expect next, and can implement the typical ways guidance in real life situations. Furthermore they argue that
of responding. In the second variation the situation is atyp- many nursing theories are a complicated way of stating the
ical and the decision maker responds to the ambiguity of the obvious. Theory in order to be useful for practicing RNs,
situation by trying to build a story of events leading up to needs to be anchored in practice, based on sound scientific
the incident. The story building is an attempt to account principles, address issues that are relevant to everyday nurs-
for the unexpected in the situation. The third variation in- ing practice, and lead to a meaningful change in practice.
volves mentally simulating a course of action and either One of the authors (G.R.) intends to explore the pro-
selecting the course of action, adapting it, or rejecting it cesses and strategies that expert triage RNs use when mak-
according to how it plays out. If the course of action is re- ing triage decisions for her doctoral research. The question
jected, the decision maker proceeds to mentally simulate of how nurses formulate triage decisions arose from the
the next option (Klein, 1998). Klein (2008) writes that the author’s own practice as a triage nurse in an overcrowded
RPD model is a combination of intuition and analysis. Pat- ED in Western Canada with long wait times for patients. It
tern matching involves intuition, and mentally simulating is expected that an understanding of how triage decisions
an option involves analytical reasoning. Both are necessary are formulated may lead to a change in practice to increase
according to Klein (2008), because pattern matching based patient safety. Few studies exist in which triage nursing and
on intuition alone may lead to faulty options, and using only DM have been investigated using either a clearly stated the-
analytical reasoning would be too slow in time pressured sit- ory of DM, or a conceptual model.
uations. For example, a triage nurse who relies on intuition The RPD model has been developed based on how skilled
alone may neglect to obtain qualifying factors with regards decision makers formulate decisions in real life situations
to a patient’s chest pain and simply triage all cases based on under uncertain and stressful conditions with limited time
a previous serious patient presentation, which may lead to available, high stakes, incomplete information, shifting
inappropriate utilizing of ED space. On the other hand, a tri- goals, and changing cues (Klein, 1998). The triage environ-
age nurse who spends a long time assessing and analyzing ment is a context that is congruent with the RPD model.
the presentation of a patient with obvious cardiac chest To date the authors have not been able to identify any stud-
pain delays necessary treatment. ies of triage nurse DM in which the RPD model has been used
as a framework. The RPD model could offer a foundation for
Summary research that aims to develop a theory of triage nurse DM.

The intent of this article has been to offer a description of Conclusion


the concept of theory that is understandable and useful.
Scientific theories are abstract statements that offer a sys- Theory should not be thought of as an abstract entity, instead
tematic explanation of how concepts are related (Polit and theory needs to be understood and used in everyday nursing
Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010
6 G. Reay, J.A. Rankin

practice. A better understanding of what theory is, and what Hammond, K.R., 1964. Clinical inference in nursing: a methodolog-
theory is not may contribute to an increased use of theory in ical approach. Nursing Research 13, 315–319.
clinical nursing practice. Research that is conducted using Higgins, P.A., Moore, S.M., 2000. Levels of theoretical thinking in
questions that arise in actual practice situations, and that nursing. Nursing Outlook 48, 179–183.
Im, E.O., Meleis, A.I., 1999. Situation-specific theories: philosoph-
is based on previous theoretical knowledge and experience,
ical roots, properties, and approach. Advances in Nursing
can provide an avenue for theory development that is useful Science 22, 11–24.
and meaningful in everyday nursing practice. Kahneman, D., Klein, G., 2009. Conditions for intuitive experience:
a failure to disagree. American Psychologist 64, 515–526.
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Please cite this article in press as: Reay, G, Rankin, JA, , The application of theory to triage decision-making, International
Emergency Nursing (2012), http://dx.doi.org/10.1016/j.ienj.2012.03.010

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